7Baggers

Discover Financial Services
(NYSE:DFS) 

DFS stock logo

Discover Financial Services, through its subsidiaries, operates as a digital banking and payment services company in the United States. It operates in two segments, Digital Banking and Payment Services. The Digital Banking segment offers Discover-branded credit cards to individuals; and other consum...

Founded: 1985
Full Time Employees: 17,200
Sector: Financial Services
Industry: Credit Services

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Quarterly
Annual
    Unit: USD2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 2021-03-31 2020-12-31 2020-09-30 2020-06-30 2020-03-31 2019-12-31 2019-09-30 2019-06-30 2019-03-31 2018-12-31 2018-09-30 2018-06-30 2018-03-31 2017-12-31 2017-09-30 2017-06-30 2017-03-31 2016-12-31 2016-09-30 2016-06-30 2016-03-31 2015-06-30 2015-03-31 2014-12-31 2013-09-30 2013-03-31 2012-11-30 2012-08-31 2012-05-31 2012-02-29 2011-11-30 2011-08-31 2011-05-31 2011-02-28 2010-11-30 2010-08-31 2010-05-31 2010-02-28 2009-11-30 2009-08-31 2009-05-31 2009-02-28 2008-11-30 2008-08-31 2008-05-31 2008-02-29 2007-11-30 
                                                                   
      interest income
                                                                   
      credit card loans
    3,979,000,000 4,120,000,000 4,092,000,000 3,959,000,000 3,938,000,000 3,925,000,000 3,726,000,000 3,466,000,000 3,321,000,000 3,157,000,000 2,783,000,000 2,424,000,000 2,268,000,000 2,265,000,000 2,193,000,000 2,105,000,000 2,154,000,000 2,225,000,000 2,171,000,000 2,173,000,000 2,416,000,000 2,467,000,000 2,465,000,000 2,396,000,000 2,362,000,000 2,348,000,000 2,258,000,000 2,139,000,000 2,090,000,000 2,089,000,000 2,026,000,000 1,916,000,000 1,876,000,000 1,876,000,000 1,812,000,000 1,734,000,000 1,733,000,000 1,620,000,000 1,606,000,000 1,324,000,000 1,513,000,000 1,451,000,000 1,454,243,000 1,451,836,000 1,421,115,000 1,423,806,000 1,410,285,000 1,423,496,000 1,403,191,000 1,417,116,000 1,412,348,000 1,455,907,000 1,475,860,000 1,491,887,000 559,615,000 761,477,000 781,176,000 733,499,000      
      other loans
    506,000,000    712,000,000 692,000,000 653,000,000 606,000,000 564,000,000 527,000,000 476,000,000 439,000,000 428,000,000 433,000,000 433,000,000 431,000,000 437,000,000 448,000,000 446,000,000 439,000,000 484,000,000 482,000,000 472,000,000 460,000,000 457,000,000 451,000,000 437,000,000 421,000,000 417,000,000 414,000,000 400,000,000 379,000,000 367,000,000 357,000,000 347,000,000 331,000,000 326,000,000 308,000,000 304,000,000 126,000,000 255,000,000 234,000,000 225,687,000 217,433,000 210,043,000 202,837,000 190,044,000 157,424,000 151,802,000 119,536,000 70,671,000 67,588,000 62,894,000 52,668,000 49,246,000 43,397,000 40,641,000 35,233,000      
      investment securities
    143,000,000 142,000,000 130,000,000 125,000,000 124,000,000 122,000,000 120,000,000 106,000,000 101,000,000 75,000,000 35,000,000 33,000,000 36,000,000 40,000,000 45,000,000 47,000,000 50,000,000 81,000,000 58,000,000 55,000,000 58,000,000 59,000,000 53,000,000 39,000,000 28,000,000 17,000,000 10,000,000 6,000,000 7,000,000 7,000,000 6,000,000 7,000,000 7,000,000 8,000,000 9,000,000 10,000,000 11,000,000 12,000,000 13,000,000 25,000,000 16,000,000 20,000,000 21,131,000 21,371,000 19,987,000 17,511,000 16,830,000 15,676,000 14,644,000 12,215,000 10,256,000 5,574,000 5,064,000 5,328,000 17,088,000 18,062,000 17,960,000 15,584,000 19,360,000 14,372,000 11,626,000 5,987,000  
      other interest income
    173,000,000 181,000,000 148,000,000 158,000,000 174,000,000 129,000,000 111,000,000 112,000,000 91,000,000 97,000,000 63,000,000 19,000,000 4,000,000 4,000,000 3,000,000 6,000,000 5,000,000 6,000,000 6,000,000 5,000,000 24,000,000 31,000,000 50,000,000 82,000,000 90,000,000 91,000,000 76,000,000 70,000,000 55,000,000 46,000,000 44,000,000 36,000,000 28,000,000 17,000,000 16,000,000 15,000,000 14,000,000 7,000,000 6,000,000 6,000,000 3,000,000 3,000,000 4,793,000 4,329,000 4,473,000 2,405,000 2,646,000 2,496,000 3,641,000 4,097,000 6,072,000 6,870,000 7,964,000 9,267,000 56,741,000 3,998,000 3,648,000 7,715,000 19,854,000 15,195,000 20,210,000 39,801,000  
      total interest income
    4,801,000,000 4,989,000,000 5,112,000,000 4,971,000,000 4,948,000,000 4,868,000,000 4,610,000,000 4,290,000,000 4,077,000,000 3,856,000,000 3,357,000,000 2,915,000,000 2,736,000,000 2,742,000,000 2,674,000,000 2,589,000,000 2,646,000,000 2,760,000,000 2,681,000,000 2,672,000,000 2,982,000,000 3,039,000,000 3,040,000,000 2,977,000,000 2,937,000,000 2,907,000,000 2,781,000,000 2,636,000,000 2,569,000,000 2,556,000,000 2,476,000,000 2,338,000,000 2,278,000,000 2,258,000,000 2,184,000,000 2,090,000,000 2,084,000,000 1,947,000,000 1,929,000,000 1,481,000,000 1,787,000,000 1,708,000,000 1,705,854,000 1,694,969,000 1,655,618,000 1,646,559,000 1,619,805,000 1,599,092,000 1,573,278,000 1,552,964,000 1,499,347,000 1,535,939,000 1,551,782,000 1,559,150,000 638,086,000 833,217,000 857,984,000 815,793,000 736,006,000 681,692,000 612,063,000 662,802,000  
      interest expense
                                                                   
      deposits
    1,058,000,000 1,150,000,000 1,213,000,000 1,199,000,000 1,210,000,000 1,164,000,000 1,061,000,000 905,000,000 756,000,000 599,000,000 345,000,000 174,000,000 139,000,000 142,000,000 156,000,000 170,000,000 193,000,000 231,000,000 287,000,000 340,000,000 373,000,000 393,000,000 407,000,000 401,000,000 386,000,000 360,000,000 329,000,000 287,000,000 262,000,000 238,000,000 218,000,000 199,000,000 191,000,000 181,000,000 178,000,000 166,000,000 162,000,000 155,000,000 152,000,000 306,000,000 169,000,000 186,000,000 194,787,000 204,982,000 216,458,000 228,773,000 237,192,000 241,719,000 251,170,000 256,695,000 267,583,000 279,137,000 298,335,000 305,449,000 1,145,742,000 6,283,000 14,559,000 20,500,000 35,218,000 31,551,000 292,441,000 309,799,000  
      short-term borrowings
     5,000,000 8,000,000  6,000,000 3,000,000 2,000,000    1,000,000  1,000,000     29,000,000 3,000,000                    1,000,000 -2,000,000 1,000,000 1,000,000 576,000 423,000  1,000 17,000 33,000 37,000 46,000      10,000 1,345,000 1,183,000 208,000  45,000 90,000  
      long-term borrowings
    185,000,000 204,000,000 236,000,000 248,000,000 245,000,000 233,000,000 225,000,000 208,000,000 189,000,000 190,000,000 168,000,000 131,000,000 117,000,000 117,000,000 113,000,000 120,000,000 123,000,000 123,000,000 126,000,000 142,000,000 211,000,000 222,000,000 231,000,000 244,000,000 246,000,000 245,000,000 229,000,000 220,000,000 207,000,000 198,000,000 208,000,000 201,000,000 195,000,000 185,000,000 181,000,000 173,000,000 172,000,000 156,000,000 147,000,000 154,000,000 108,000,000 111,000,000 116,528,000 119,905,000 124,081,000 124,486,000 122,583,000 120,301,000 128,772,000 125,987,000 107,922,000 110,000,000 106,286,000 108,275,000 21,841,000 14,873,000 10,537,000 14,411,000 19,129,000 18,782,000 20,762,000 29,552,000  
      total interest expense
    1,243,000,000 1,359,000,000 1,457,000,000 1,447,000,000 1,461,000,000 1,400,000,000 1,288,000,000 1,113,000,000 945,000,000 789,000,000 514,000,000 305,000,000 257,000,000 259,000,000 269,000,000 290,000,000 316,000,000 383,000,000 416,000,000 482,000,000 584,000,000 615,000,000 638,000,000 645,000,000 632,000,000 605,000,000 558,000,000 507,000,000 469,000,000 436,000,000 426,000,000 400,000,000 386,000,000 366,000,000 359,000,000 339,000,000 334,000,000 311,000,000 300,000,000 458,000,000 278,000,000 298,000,000 311,891,000 325,310,000 340,539,000 353,260,000 359,792,000 362,053,000 379,979,000 382,728,000 375,506,000 389,137,000 404,621,000 413,724,000 314,158,000 304,401,000 320,005,000 312,720,000 329,672,000 305,643,000 313,248,000 339,441,000  
      net interest income
    3,558,000,000 3,630,000,000 3,655,000,000 3,524,000,000 3,487,000,000 3,468,000,000 3,322,000,000 3,177,000,000 3,132,000,000 3,067,000,000 2,843,000,000 2,610,000,000 2,479,000,000 2,483,000,000 2,405,000,000 2,299,000,000 2,330,000,000 2,377,000,000 2,265,000,000 2,190,000,000 2,398,000,000 2,424,000,000 2,402,000,000 2,332,000,000 2,305,000,000 2,302,000,000 2,223,000,000 2,129,000,000 2,100,000,000 2,120,000,000 2,050,000,000 1,938,000,000 1,892,000,000 1,892,000,000 1,825,000,000 1,751,000,000 1,750,000,000 1,636,000,000 1,629,000,000 1,023,000,000 1,509,000,000 1,410,000,000 1,393,963,000 1,369,659,000 1,315,079,000 1,293,299,000 1,260,013,000 1,237,039,000 1,193,299,000 1,170,236,000 1,123,841,000 1,146,802,000 1,147,161,000 1,145,426,000 323,928,000 528,816,000 537,979,000 503,073,000 406,334,000 376,049,000 298,815,000 323,361,000  
      benefit from credit losses
    1,244,000,000 1,202,000,000 1,473,000,000 739,000,000 1,497,000,000 1,909,000,000 1,702,000,000 1,305,000,000 1,102,000,000 883,000,000 773,000,000 549,000,000 154,000,000 263,000,000 185,000,000 135,000,000 -365,000,000 531,000,000 750,000,000 2,046,000,000 1,807,000,000                                           
      net interest income after benefit from credit losses
    2,314,000,000 2,428,000,000 2,182,000,000 2,785,000,000 1,990,000,000 1,559,000,000 1,620,000,000 1,872,000,000 2,030,000,000 2,184,000,000 2,070,000,000 2,061,000,000 2,325,000,000 2,220,000,000 2,220,000,000 2,164,000,000 2,695,000,000 1,846,000,000 1,515,000,000 144,000,000 591,000,000                                           
      other income
    24,000,000 406,000,000 95,000,000 239,000,000 23,000,000 14,000,000 21,000,000 28,000,000 22,000,000 11,000,000 19,000,000 21,000,000 24,000,000 19,000,000 18,000,000 6,000,000 23,000,000 -3,000,000 17,000,000 14,000,000 28,000,000 17,000,000 23,000,000 22,000,000 28,000,000 24,000,000 20,000,000 24,000,000 29,000,000 18,000,000 21,000,000 22,000,000 28,000,000 20,000,000 22,000,000 23,000,000 24,000,000 27,000,000 32,000,000 41,000,000 38,000,000 43,000,000 8,753,000 80,912,000 33,641,000 39,694,000 26,910,000 32,546,000 42,772,000 60,208,000 1,018,000 27,260,000 28,568,000 32,962,000 34,887,000 35,328,000 30,318,000 38,269,000 17,756,000 57,376,000 33,339,000 29,326,000  
      discount and interchange revenue
    334,000,000 399,000,000 363,000,000 437,000,000 371,000,000 370,000,000 377,000,000 370,000,000 341,000,000 368,000,000 346,000,000 390,000,000 320,000,000 345,000,000 299,000,000 339,000,000 241,000,000 242,000,000 238,000,000 237,000,000 216,000,000 281,000,000 255,000,000 299,000,000 231,000,000 277,000,000 280,000,000 263,000,000 254,000,000 283,000,000 258,000,000 278,000,000 233,000,000 254,000,000 263,000,000 265,000,000 273,000,000 298,000,000 268,000,000 188,000,000 276,000,000 263,000,000 239,834,000 265,531,000 265,324,000 264,311,000 274,216,000 282,889,000 265,826,000 260,916,000 250,150,000 273,932,000 269,286,000 261,991,000 14,033,000 51,641,000 81,894,000 75,267,000 28,758,000 41,480,000 65,523,000 51,896,000  
      protection products revenue
    42,000,000 43,000,000 42,000,000 42,000,000 42,000,000 43,000,000 42,000,000 44,000,000 43,000,000 44,000,000 42,000,000 42,000,000 44,000,000 36,000,000 43,000,000 43,000,000 43,000,000 45,000,000 44,000,000 44,000,000 47,000,000 48,000,000 48,000,000 49,000,000 49,000,000 50,000,000 51,000,000 50,000,000 53,000,000 54,000,000 55,000,000 56,000,000 58,000,000 59,000,000 60,000,000 59,000,000 61,000,000 68,000,000 71,000,000 143,000,000 90,000,000 88,000,000 98,744,000 104,201,000 101,194,000 104,861,000                  
      loan fee income
    204,000,000 200,000,000 214,000,000 205,000,000 200,000,000 217,000,000 194,000,000 186,000,000 166,000,000 182,000,000 168,000,000 142,000,000 140,000,000 131,000,000 121,000,000 105,000,000 107,000,000 110,000,000 100,000,000 85,000,000 119,000,000 123,000,000 120,000,000 102,000,000 104,000,000 108,000,000 103,000,000 95,000,000 96,000,000 96,000,000 95,000,000 83,000,000 89,000,000 93,000,000 91,000,000 79,000,000 80,000,000 80,000,000 81,000,000 90,000,000 78,000,000 81,000,000 83,281,000 80,012,000 77,256,000 84,451,000 87,551,000 84,243,000 80,753,000 85,600,000 72,314,000 92,465,000 69,733,000 105,285,000 51,424,000 75,528,000 52,293,000 68,022,000 63,965,000 56,514,000 53,839,000 88,258,000  
      transaction processing revenue
    89,000,000 83,000,000 84,000,000 91,000,000 87,000,000 82,000,000 82,000,000 72,000,000 67,000,000 66,000,000 65,000,000 61,000,000 57,000,000 60,000,000 58,000,000 58,000,000 51,000,000 52,000,000 50,000,000 49,000,000 44,000,000 51,000,000 52,000,000 48,000,000 46,000,000 46,000,000 47,000,000 42,000,000 43,000,000 43,000,000 43,000,000 42,000,000 39,000,000 40,000,000 40,000,000 39,000,000 36,000,000 40,000,000 42,000,000 72,000,000 46,000,000 53,000,000 54,177,000 59,168,000 52,174,000 52,481,000 48,197,000 43,931,000 45,310,000 42,551,000 40,376,000 40,184,000 36,468,000 32,918,000 31,892,000 31,839,000 32,604,000 28,866,000 28,470,000 31,085,000 30,405,000 25,954,000  
      total other income
    693,000,000 1,129,000,000 798,000,000 1,014,000,000 723,000,000 728,000,000 722,000,000 701,000,000 621,000,000 665,000,000 636,000,000 614,000,000 423,000,000 453,000,000 372,000,000 1,280,000,000 465,000,000 447,000,000 449,000,000 472,000,000 490,000,000 520,000,000 498,000,000 520,000,000 458,000,000 505,000,000 501,000,000 474,000,000 475,000,000 494,000,000 475,000,000 481,000,000 447,000,000 466,000,000 476,000,000 465,000,000 474,000,000 539,000,000 542,000,000 535,000,000 553,000,000 582,000,000 604,107,000 594,250,000 533,140,000 549,503,000 546,743,000 551,963,000 543,844,000 562,624,000 472,135,000 564,144,000 512,844,000 545,876,000 1,253,559,000 1,315,960,000 1,081,120,000 1,189,956,000 1,568,901,000 875,121,000 844,892,000 975,544,000  
      employee compensation and benefits
    735,000,000 792,000,000 703,000,000 658,000,000 671,000,000 646,000,000 575,000,000 588,000,000 625,000,000 573,000,000 551,000,000 515,000,000 500,000,000 499,000,000 483,000,000 498,000,000 506,000,000 504,000,000 471,000,000 452,000,000 467,000,000 447,000,000 439,000,000 427,000,000 425,000,000 414,000,000 408,000,000 400,000,000 405,000,000 411,000,000 371,000,000 367,000,000 363,000,000 352,000,000 342,000,000 340,000,000 345,000,000 326,000,000 331,000,000 181,000,000 292,000,000 290,000,000 277,552,000 274,366,000 249,357,000 246,725,000 229,562,000 241,881,000 229,826,000 213,075,000 200,139,000 204,210,000 202,536,000 195,764,000 191,516,000 208,528,000 208,151,000 219,488,000 187,306,000 222,426,000 218,290,000 217,370,000  
      marketing and business development
    246,000,000 299,000,000 263,000,000 258,000,000 250,000,000 372,000,000 283,000,000 268,000,000 241,000,000 313,000,000 276,000,000 254,000,000 192,000,000 271,000,000 210,000,000 175,000,000 154,000,000 159,000,000 140,000,000 129,000,000 231,000,000 234,000,000 230,000,000 224,000,000 195,000,000 230,000,000 218,000,000 224,000,000 185,000,000 213,000,000 203,000,000 192,000,000 168,000,000 176,000,000 195,000,000 198,000,000 162,000,000 199,000,000 182,000,000 75,000,000 174,000,000 169,000,000 192,025,000 160,534,000 119,012,000 131,429,000 144,242,000 133,398,000 124,181,000 135,665,000 149,911,000 130,532,000 97,970,000 84,673,000 113,851,000 77,814,000 102,922,000 111,433,000 119,382,000 137,928,000 132,038,000 141,553,000  
      information processing and communications
    180,000,000 208,000,000 197,000,000 167,000,000 163,000,000 170,000,000 149,000,000 150,000,000 139,000,000 143,000,000 124,000,000 121,000,000 125,000,000 125,000,000 121,000,000 145,000,000 109,000,000 198,000,000 111,000,000 117,000,000 114,000,000 113,000,000 96,000,000 101,000,000 99,000,000 93,000,000 89,000,000 86,000,000 82,000,000 80,000,000 78,000,000 77,000,000 80,000,000 81,000,000 81,000,000 89,000,000 88,000,000 90,000,000 88,000,000 45,000,000 81,000,000 78,000,000 78,277,000 68,812,000 71,448,000 70,463,000 68,889,000 63,547,000 66,588,000 64,717,000 67,249,000 62,357,000 63,087,000 65,418,000 72,192,000 67,679,000 74,441,000 74,897,000 81,543,000 76,675,000 79,449,000 78,276,000  
      professional fees
    289,000,000 363,000,000 323,000,000 296,000,000 292,000,000 312,000,000 281,000,000 216,000,000 232,000,000 264,000,000 241,000,000 189,000,000 177,000,000 230,000,000 198,000,000 187,000,000 182,000,000 192,000,000 151,000,000 181,000,000 193,000,000 214,000,000 189,000,000 183,000,000 167,000,000 190,000,000 166,000,000 161,000,000 155,000,000 189,000,000 163,000,000 156,000,000 147,000,000 152,000,000 143,000,000 150,000,000 160,000,000 153,000,000 127,000,000 130,000,000 97,000,000 104,000,000 114,666,000 107,749,000 110,085,000 99,500,000 114,153,000 106,042,000 104,749,000 90,331,000 103,479,000 85,289,000 78,067,000 75,813,000 92,910,000 83,746,000 74,550,000 70,123,000 111,645,000 82,775,000 81,392,000 73,672,000  
      premises and equipment
    24,000,000 25,000,000 25,000,000 23,000,000 20,000,000 25,000,000 22,000,000 20,000,000 22,000,000 48,000,000 22,000,000 24,000,000 24,000,000 23,000,000 23,000,000 22,000,000 24,000,000 30,000,000 26,000,000 27,000,000 30,000,000 27,000,000 26,000,000 26,000,000 28,000,000 26,000,000 26,000,000 24,000,000 26,000,000 26,000,000 25,000,000 23,000,000 25,000,000 23,000,000 25,000,000 23,000,000 24,000,000 23,000,000 24,000,000 16,000,000 21,000,000 19,000,000 20,272,000 19,562,000 18,857,000 17,309,000 17,860,000 18,063,000 17,957,000 17,248,000 17,001,000 17,722,000 17,691,000 17,860,000 18,282,000 18,437,000 18,223,000 18,072,000 20,676,000 20,274,000 19,803,000 19,641,000  
      income before income taxes
    1,444,000,000 1,702,000,000 1,192,000,000 2,070,000,000 404,000,000 512,000,000 888,000,000 1,169,000,000 1,268,000,000 1,354,000,000 1,318,000,000 1,452,000,000 1,618,000,000 1,425,750,000 1,402,000,000 2,222,000,000 2,079,000,000 105,000,000 959,000,000 -461,000,000 -78,000,000                                           
      income tax expense
    340,000,000 411,000,000 322,000,000 540,000,000 96,000,000 124,000,000 205,000,000 268,000,000 292,000,000 321,000,000 312,000,000 341,000,000 376,000,000 294,000,000 311,000,000   216,000,000 188,000,000   216,000,000 224,000,000 234,000,000 204,000,000 210,000,000 247,000,000 208,000,000 190,000,000 512,000,000 301,000,000 321,000,000 304,000,000 320,000,000 322,000,000 282,000,000 339,000,000 343,000,000 322,000,000 269,000,000 353,000,000 407,000,000 309,156,000 385,028,000 330,576,000 383,240,000 305,122,000 398,263,000 326,040,000  235,589,000 171,526,000 164,126,000  217,719,000 362,485,000 188,810,000 75,699,000 223,336,000 94,885,000 124,370,000 152,101,000  
      net income
    1,104,000,000 1,291,000,000 870,000,000 1,530,000,000 308,000,000 388,000,000 683,000,000 901,000,000 976,000,000 1,033,000,000 1,006,000,000 1,111,000,000 1,242,000,000 1,067,000,000 1,091,000,000 1,698,000,000 1,593,000,000 799,000,000 771,000,000 -368,000,000 -61,000,000 708,000,000 770,000,000 753,000,000 726,000,000 687,000,000 720,000,000 669,000,000 666,000,000 387,000,000 602,000,000 546,000,000 564,000,000 563,000,000 639,000,000 616,000,000 575,000,000 599,000,000 586,000,000 477,000,000 593,000,000 673,000,000 550,717,000 626,686,000 536,591,000 631,006,000 512,579,000 648,818,000 600,419,000 464,892,000 349,642,000 260,617,000 258,067,000 -103,538,000 352,537,000 577,454,000 225,800,000 120,394,000 432,335,000 180,053,000 234,148,000 81,214,000  
      yoy
    258.44% 232.73% 27.38% 69.81% -68.44% -62.44% -32.11% -18.90% -21.42% -3.19% -7.79% -34.57% -22.03% 33.54% 41.50% -561.41% -2711.48% 12.85% 0.13% -148.87% -108.40% 3.06% 6.94% 12.56% 9.01% 77.52% 19.60% 22.53% 18.09% -31.26% -5.79% -11.36% -1.91% -6.01% 9.04% 29.14% -3.04% -11.00% 6.41% -23.89% 10.51% 6.66% 7.44% -3.41% -10.63% 35.73% 46.60% 148.95% 132.66% -549.01% -0.82% -54.87% 14.29% -186.00% -18.46% 220.71% -3.57% 48.24%      
      qoq
    -14.48% 48.39% -43.14% 396.75% -20.62% -43.19% -24.20% -7.68% -5.52% 2.68% -9.45% -10.55% 16.40% -2.20% -35.75% 6.59% 99.37% 3.63% -309.51% 503.28% -108.62% -8.05% 2.26% 3.72% 5.68% -4.58% 7.62% 0.45% 72.09% -35.71% 10.26% -3.19% 0.18% -11.89% 3.73% 7.13% -4.01% 2.22% 22.85% -19.56% -11.89% 22.20% -12.12% 16.79% -14.96% 23.10% -21.00% 8.06% 29.15% 32.96% 34.16% 0.99% -349.25% -129.37% -38.95% 155.74% 87.55% -72.15% 140.12% -23.10% 188.31%   
      net income allocated to common stockholders
    1,069,000,000 1,284,000,000 834,000,000 1,521,000,000 274,000,000 386,000,000 647,000,000 895,000,000 939,000,000 1,027,000,000 967,000,000 1,105,000,000 1,205,000,000 1,062,000,000 1,055,000,000 1,688,000,000 1,546,000,000 795,000,000 751,000,000 -369,000,000 -78,000,000 705,000,000 749,000,000 747,000,000 705,000,000 681,000,000 699,000,000 663,000,000 646,000,000 359,000,000 589,000,000 532,000,000 551,000,000 550,000,000 625,000,000 602,000,000 562,000,000 586,000,000 573,000,000 492,000,000 579,000,000 659,000,000 541,230,000 620,770,000 531,545,000 624,424,000 507,123,000 641,772,000 593,488,000 459,428,000 346,325,000 258,194,000 184,590,000 -122,233,000          
      basic earnings per common share
    4,250,000 5,110,000 3,320,000 6,060,000 1,100,000 1,570,000 2,590,000 3,540,000 3,580,000 3,780,000 3,540,000 3,960,000 4,230,000 3,680,000 3,540,000 5,560,000 5,040,000 2,600,000 2,450,000 -1,200,000 -250,000 2,260,000 2,360,000 2,320,000 2,150,000 2,040,000 2,050,000 1,910,000 1,820,000 1,010,000 1,590,000 1,410,000 1,430,000 1,400,000 1,560,000 1,470,000 1,350,000 1,330,000 1,280,000 740,000 1,200,000                       
      diluted earnings per common share
    4,250,000 5,110,000 3,320,000 6,060,000 1,100,000 1,570,000 2,590,000 3,540,000 3,580,000 3,770,000 3,540,000 3,960,000 4,220,000 3,670,000 3,540,000 5,550,000 5,040,000 2,600,000 2,450,000 -1,200,000 -250,000 2,260,000 2,360,000 2,320,000 2,150,000 2,020,000 2,050,000 1,910,000 1,820,000 1,000,000 1,590,000 1,400,000 1,430,000 1,410,000 1,560,000 1,470,000 1,350,000 1,330,000 1,280,000 740,000 1,200,000                       
      other loans, including loans held-for-sale
     545,750,000 742,000,000 729,000,000                                                            
      gains on equity investments
         2,000,000 6,000,000 1,000,000          1,000,000  43,000,000 36,000,000                                           
      losses on equity investments
            -18,000,000                                                       
      unrealized gains on equity investments
             -98,500,000 -37,000,000 -169,000,000 -188,000,000 -139,000,000 -167,000,000 729,000,000                                                
      realized gains on equity investments
             46,500,000 33,000,000 127,000,000 26,000,000                                                   
      income tax benefit
                   524,000,000 486,000,000                                 255,111,000              
      income tax (benefit) expense
                       -93,000,000 -17,000,000                                 -67,170,000          
      benefit from loan losses
                         836,000,000 799,000,000 787,000,000 809,000,000 800,000,000 742,000,000 742,000,000 751,000,000 679,000,000 674,000,000 640,000,000 586,000,000 578,000,000 445,000,000 412,000,000 424,000,000 306,000,000 390,000,000 116,000,000 333,000,000 159,000,000 337,599,000 126,288,000 232,584,000 151,529,000 320,587,000 99,514,000 175,540,000 417,709,000 382,670,000 712,565,000 724,264,000 1,387,206,000 399,732,000 380,999,000 643,861,000 937,813,000 714,176,000 364,838,000 210,969,000 305,632,000  
      net interest income after benefit from loan losses
                         1,588,000,000 1,603,000,000 1,545,000,000 1,496,000,000 1,502,000,000 1,481,000,000 1,387,000,000 1,349,000,000 1,441,000,000 1,376,000,000 1,298,000,000 1,306,000,000 1,314,000,000 1,380,000,000 1,339,000,000 1,326,000,000 1,330,000,000 1,239,000,000 907,000,000 1,176,000,000 1,251,000,000 1,056,364,000 1,243,371,000 1,082,495,000 1,141,770,000 939,426,000 1,137,525,000 1,017,759,000 752,527,000 741,171,000 434,237,000 422,897,000 -241,780,000 -75,804,000 147,817,000 -105,882,000 -434,740,000 -307,842,000 11,211,000 87,846,000 17,729,000  
      income before income tax expense
                         924,000,000 994,000,000 987,000,000 930,000,000 897,000,000 967,000,000 877,000,000 856,000,000 899,000,000 903,000,000 867,000,000 868,000,000 883,000,000 961,000,000 898,000,000 914,000,000 942,000,000 908,000,000 746,000,000 946,000,000 1,080,000,000 859,873,000 1,011,714,000 867,167,000 1,014,246,000 817,701,000 1,047,081,000 926,459,000 720,003,000 170,907,000 432,143,000 422,193,000 -170,708,000          
      dividends declared per common share
                             275,000 400,000 350,000 350,000 237,500 350,000 300,000 300,000 220,000 300,000 300,000 280,000 280,000 240,000 100,000 200,000                       
      gain on investments
                                  3,000,000        8,000,000 23,000,000  3,000,000 25,972,000  28,000   -3,614,000                
      gain on origination and sale of mortgage loans
                                         26,000,000 40,000,000 -22,000,000 25,000,000 51,000,000                      
      interest income:
                                                                   
      interest expense:
                                                                   
      other income:
                                                                   
      basic earnings per share
                                             1.33 1.08 1.21 1.01 1.18 0.95 1.18 1.09 0.84 0.148 0.47 0.34 -0.22          
      diluted earnings per share
                                             1.33 1.07 1.21 1.18 0.95 1.18 1.09 0.84 0.145 0.47 0.33 -0.22          
      dividends declared per share
                                                                   
      merchant fees
                                              2,913,500 4,426,000 3,523,000 3,705,000 3,203,000 4,110,000 4,216,000 4,655,000 5,370,000 7,220,000 7,426,000 8,445,000 8,959,000 10,716,000 11,736,000 12,837,000 14,151,000 16,183,000 17,849,000 18,844,000  
      dividends paid per share
                                              0.075 0.1 0.1 0.1 0.06 0.06 0.06 0.02    0.02    0.06 0.06 0.06    
      fee product revenue
                                                  106,666,000 107,858,000 105,116,000               
      gain on investment securities
                                                    -149,000 141,000  18,951,000  180,000          
      fee products
                                                     108,553,000 102,907,000 104,132,000 101,363,000 104,095,000 66,167,000 78,875,000 75,248,000 74,776,000      
      securitization income
                                                          568,869,000 567,288,000 325,264,000 417,883,000 458,584,000 629,046,000 628,031,000 713,497,000  
      antitrust litigation settlement
                                                          471,915,000 472,167,000 472,775,000 474,841,000      
      dividends paid per share of common stock
                                                      0.015 0.02 0.02  0.025 0.02 0.02       
      federal funds sold
                                                          815,500   3,262,000 13,354,000 16,527,000 26,062,000 41,279,000  
      loss on investment securities
                                                          5,413,000 -7,422,000 -1,012,000 -805,000      
      income from continuing operations before income tax expense
                                                          570,256,000 939,939,000 414,610,000 196,093,000 666,977,000 273,785,000 325,913,000 390,930,000  
      income from continuing operations
                                                          352,537,000 577,454,000 225,800,000 120,394,000 443,641,000 178,900,000 201,543,000 238,829,000  
      income from discontinued operations, net of tax
                                                              -11,306,000 1,153,000 32,605,000 -157,615,000  
      preferred stock dividends and accretion of discount
                                                          -18,634,000 -18,067,000 -16,554,000       
      net income available to common stockholders
                                                          333,903,000 559,387,000 209,246,000       
      basic earnings per share:
                                                                   
      income from continuing operations available to common stockholders
                                                          0.453 1.09 0.43       
      diluted earnings per share:
                                                                   
      consumer loans
                                                              415,514,250 596,131,000 515,908,000 550,018,000  
      commercial loans
                                                              3,784,250 7,916,000 4,018,000 3,203,000  
      commercial paper
                                                                 77,000  
      insurance
                                                              35,929,250 48,762,000 47,186,000 47,769,000  
      loss on investments
                                                              -9,447,250 -5,325,000 -31,280,000   
      deposits in other banks
                                                                34,239,000 22,437,000  
      dividends paid per common share
                                                                0.06 0.06  
                                                                   
    Balance Sheets:
    Quarterly
    Annual
      Unit: USD2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 2021-03-31 2020-12-31 2020-09-30 2020-06-30 2020-03-31 2019-12-31 2019-09-30 2019-06-30 2019-03-31 2018-12-31 2018-09-30 2018-06-30 2018-03-31 2017-12-31 2017-09-30 2017-06-30 2017-03-31 2016-12-31 2016-09-30 2016-06-30 2016-03-31 2015-06-30 2015-03-31 2014-12-31 2013-09-30 2013-03-31 2012-11-30 2012-08-31 2012-05-31 2012-02-29 2011-11-30 2011-08-31 2011-05-31 2011-02-28 2010-11-30 2010-08-31 2010-05-31 2010-02-28 2009-11-30 2009-08-31 2009-05-31 2009-02-28 2008-11-30 2008-08-31 2008-05-31 2008-02-29 2007-11-30 
                                                                     
        assets
                                                                     
        cash and cash equivalents
      11,865,000,000 8,474,000,000 10,787,000,000 10,865,000,000 14,004,000,000 11,685,000,000 9,194,000,000 8,605,000,000 10,130,000,000 8,856,000,000 10,004,000,000 11,439,000,000 9,625,000,000 8,750,000,000 12,716,000,000 15,445,000,000 20,348,000,000 13,564,000,000 9,513,000,000 15,138,000,000 10,028,000,000 6,924,000,000 6,075,000,000 10,313,000,000 15,169,000,000 13,299,000,000 16,019,000,000 15,289,000,000 17,011,000,000 13,306,000,000 13,249,000,000 12,950,000,000 15,163,000,000 11,914,000,000 12,076,000,000 10,617,000,000 12,135,000,000 10,595,000,000 11,814,000,000 7,284,000,000 5,623,000,000 8,067,000,000 3,926,000,000 6,237,610,000 5,112,069,000 6,315,152,000 2,849,843,000 3,957,525,000 3,772,960,000 5,171,425,000 5,098,733,000 7,916,091,000 10,335,729,000 12,728,321,000 13,020,719,000 10,828,242,000 9,694,825,000 8,724,208,000 10,171,143,000 10,475,475,000 8,765,384,000 8,286,290,000 8,787,095,000 
        restricted cash
      970,000,000 25,000,000 36,000,000 32,000,000 439,000,000 43,000,000 39,000,000 39,000,000 33,000,000 41,000,000 1,866,000,000 32,000,000 18,000,000 2,582,000,000 32,000,000 923,000,000 326,000,000 25,000,000 576,000,000 29,000,000 1,183,000,000 40,000,000 37,000,000 1,040,000,000 44,000,000 1,846,000,000 590,000,000 630,000,000 87,000,000 81,000,000 1,279,000,000 93,000,000 1,100,000,000 95,000,000 947,000,000 98,000,000 1,010,000,000 754,000,000 109,000,000 106,000,000 183,000,000 482,000,000 2,344,000,000 301,349,000 1,802,881,000 361,307,000 1,285,820,000 937,230,000 1,014,369,000 676,074,000              
        other short-term investments
      4,728,000,000 5,423,000,000 735,000,000               2,200,000,000 8,048,000,000 2,549,000,000   1,000,000,000 1,000,000,000 1,000,000,000          850,000,000 1,050,000,000        250,000 250,000     375,000,000 375,000,000 375,000,000 375,000,000 175,000,000 1,350,000,000         
        investment securities
      14,775,000,000 14,630,000,000 14,865,000,000 13,508,000,000 13,522,000,000 13,655,000,000 13,336,000,000 13,466,000,000 12,248,000,000 12,208,000,000 6,897,000,000 5,536,000,000 5,977,000,000 6,904,000,000 8,014,000,000 8,841,000,000 9,432,000,000 9,914,000,000 20,854,000,000 10,485,000,000 10,782,000,000 10,595,000,000 10,649,000,000 7,581,000,000 5,243,000,000 3,370,000,000 1,801,000,000 1,522,000,000 1,543,000,000 1,568,000,000 1,627,000,000 1,679,000,000 1,718,000,000 1,757,000,000 1,855,000,000 2,471,000,000 2,956,000,000 2,701,000,000 2,778,000,000 3,949,000,000                        
        loan receivables
      117,403,000,000 121,118,000,000   126,555,000,000 128,409,000,000 122,676,000,000 117,906,000,000 112,674,000,000 112,120,000,000 104,908,000,000 99,301,000,000 93,471,000,000 93,684,000,000 89,542,000,000 87,674,000,000 86,347,000,000 90,449,000,000 88,660,000,000 88,927,000,000 92,963,000,000 95,894,000,000 92,493,000,000 90,229,000,000 88,743,000,000 90,512,000,000 86,894,000,000 84,789,000,000 82,744,000,000 84,248,000,000 80,443,000,000 77,997,000,000 75,853,000,000 77,254,000,000 73,551,000,000 71,924,000,000 70,320,000,000 69,028,000,000 67,648,000,000 69,969,000,000                        
        allowance for credit losses
      -8,108,000,000 -8,323,000,000 -8,512,000,000 -8,481,000,000 -9,258,000,000 -9,283,000,000 -8,665,000,000 -8,064,000,000 -7,691,000,000 -7,374,000,000 -7,061,000,000 -6,757,000,000 -6,647,000,000 -6,822,000,000 -6,861,000,000 -7,026,000,000 -7,347,000,000 -8,226,000,000 -8,226,000,000 -8,184,000,000 -6,913,000,000                                           
        net loan receivables
      109,295,000,000 112,795,000,000 118,481,000,000 119,168,000,000 117,297,000,000 119,126,000,000 114,011,000,000 109,842,000,000 104,983,000,000 104,746,000,000 97,847,000,000 92,544,000,000 86,824,000,000 86,862,000,000 82,681,000,000 80,648,000,000 79,000,000,000 82,223,000,000 80,434,000,000 80,743,000,000 86,050,000,000 92,511,000,000 89,194,000,000 87,027,000,000 85,609,000,000 87,471,000,000 83,967,000,000 81,961,000,000 80,008,000,000 81,627,000,000 77,912,000,000 75,613,000,000 73,589,000,000 75,087,000,000 71,527,000,000 69,975,000,000 68,399,000,000 67,293,000,000 65,872,000,000 68,223,000,000 61,140,000,000 58,750,000,000 59,292,000,000 57,469,848,000 55,188,404,000 54,320,670,000 55,131,739,000 51,809,393,000 49,877,535,000 48,629,769,000 45,532,295,000 46,386,943,000 46,094,094,000 45,886,156,000 21,867,185,000 23,657,449,000 25,455,041,000 26,155,266,000 23,842,026,000 20,807,714,000 19,655,288,000 20,182,303,000 23,037,451,000 
        premises and equipment
      1,080,000,000 1,072,000,000 1,085,000,000 1,087,000,000 1,107,000,000 1,091,000,000 1,084,000,000 1,053,000,000 1,031,000,000 1,003,000,000 1,015,000,000 984,000,000 984,000,000 983,000,000 987,000,000 986,000,000 1,021,000,000 1,027,000,000 1,121,000,000 1,115,000,000 1,070,000,000 1,057,000,000 1,028,000,000 1,008,000,000 980,000,000 936,000,000 896,000,000 874,000,000 848,000,000 825,000,000 800,000,000 774,000,000 750,000,000 734,000,000 722,000,000 708,000,000 706,000,000 688,000,000 678,000,000 670,000,000 639,000,000 572,000,000 534,000,000 519,621,000 492,444,000 486,520,000 483,250,000 465,871,000 471,112,000 458,950,000 460,732,000 456,943,000 469,001,000 482,833,000 499,303,000 518,105,000 531,166,000 544,219,000 552,502,000 563,869,000 556,030,000 567,475,000 658,492,000 
        goodwill
      255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 255,000,000 257,000,000 257,000,000 284,000,000 286,000,000 286,000,000 287,043,000 255,421,000 255,421,000 255,421,000 255,421,000 255,421,000 255,421,000 255,421,000 255,421,000 255,421,000 255,421,000 255,421,000 255,421,000 255,421,000 255,421,000 255,421,000 255,421,000 255,421,000 255,421,000 255,421,000 
        other assets
      4,946,000,000 4,966,000,000 5,371,000,000 5,952,000,000 6,065,000,000 5,667,000,000 5,513,000,000 4,822,000,000 4,381,000,000 4,519,000,000 4,002,000,000 3,810,000,000 3,729,000,000 3,906,000,000 3,858,000,000 3,886,000,000 3,394,000,000 3,586,000,000 3,453,000,000 3,382,000,000 3,134,000,000 2,459,000,000 2,389,000,000 2,323,000,000 2,260,000,000 2,215,000,000 2,152,000,000 2,058,000,000 2,053,000,000 2,262,000,000 2,323,000,000 2,229,000,000 2,055,000,000 2,300,000,000 2,143,000,000 2,170,000,000 2,465,000,000 2,455,000,000 2,495,000,000 2,461,000,000 2,473,000,000 2,525,000,000 2,490,000,000 2,433,255,000 2,395,471,000 2,290,940,000 2,383,793,000 2,158,761,000 2,297,430,000 2,505,796,000 2,434,661,000 2,559,071,000 2,675,872,000 2,683,669,000 1,462,064,000 1,352,678,000 1,470,374,000 1,426,133,000 1,247,406,000 1,147,267,000 839,911,000 922,578,000 781,278,000 
        total assets
      147,914,000,000 147,640,000,000 151,615,000,000 150,867,000,000 152,689,000,000 151,522,000,000 143,432,000,000 138,082,000,000 133,061,000,000 131,628,000,000 121,886,000,000 114,600,000,000 107,412,000,000 110,242,000,000 108,544,000,000 110,985,000,000 113,871,000,000 112,889,000,000 124,349,000,000 113,792,000,000 112,657,000,000 113,996,000,000 110,786,000,000 110,707,000,000 110,720,000,000 109,553,000,000 105,842,000,000 102,751,000,000 101,967,000,000 100,087,000,000 97,608,000,000 93,757,000,000 94,795,000,000 92,308,000,000 90,541,000,000 87,511,000,000 88,093,000,000 84,911,000,000 84,178,000,000 83,126,000,000 75,544,000,000 76,139,000,000 75,283,000,000 73,908,664,000 72,083,405,000 70,486,018,000 68,783,937,000 65,725,667,000 63,437,533,000 63,506,609,000 60,784,968,000 60,057,553,000 62,153,678,000 66,818,951,000 46,020,987,000 42,698,290,000 41,518,288,000 40,606,518,000 39,892,382,000 37,317,815,000 34,233,542,000 37,328,059,000 37,376,105,000 
        liabilities and stockholders' equity
                                                                     
        liabilities
                                                                     
        deposits
                                                                     
        interest-bearing deposit accounts
      106,620,000,000 105,459,000,000 108,356,000,000 106,871,000,000 108,930,000,000 107,493,000,000 102,638,000,000 97,630,000,000 94,319,000,000 90,151,000,000 81,373,000,000 74,898,000,000 70,941,000,000 70,818,000,000 71,126,000,000 73,129,000,000 74,921,000,000 75,695,000,000 76,938,000,000 76,365,000,000 72,592,000,000 71,955,000,000 70,327,000,000 69,064,000,000 68,254,000,000 67,084,000,000 63,034,000,000 61,068,000,000 60,530,000,000 58,165,000,000 55,583,000,000 52,359,000,000 53,017,000,000 51,461,000,000 48,785,000,000 48,104,000,000 48,055,000,000 45,989,000,000 46,124,000,000 45,792,000,000 42,928,000,000 42,255,000,000 42,034,000,000 42,175,032,000 41,427,004,000 40,014,625,000 39,463,887,000 37,470,037,000 35,115,848,000 34,728,329,000 34,309,839,000 34,148,932,000 34,933,914,000 34,954,443,000 32,028,506,000 29,469,059,000 29,085,894,000 28,252,147,000 28,452,146,000 26,878,293,000 24,716,104,000 24,881,960,000 24,643,517,000 
        non-interest bearing deposit accounts
      1,600,000,000  1,496,000,000 1,479,000,000 1,500,000,000  1,381,000,000 1,357,000,000 1,421,000,000  1,524,000,000 1,514,000,000 1,541,000,000 1,575,000,000 1,436,000,000 1,347,000,000 1,824,000,000 1,209,000,000 1,077,000,000 999,000,000 826,000,000 791,000,000 694,000,000 670,000,000 662,000,000 675,000,000 640,000,000 615,000,000 600,000,000 599,000,000 552,000,000 505,000,000 505,000,000 531,000,000 460,000,000 423,000,000 410,000,000 327,000,000 303,000,000 297,000,000 189,000,000 139,000,000 121,000,000 143,280,000 124,282,000 133,287,000 113,575,000 116,847,000 103,335,000 130,665,000 103,544,000 97,872,000 88,061,000 97,223,000 64,506,000 98,079,000 63,836,000 82,171,000 78,375,000 80,960,000 51,545,000 59,816,000 81,884,000 
        total deposits
      108,220,000,000 107,009,000,000 109,852,000,000 108,350,000,000 110,430,000,000 108,931,000,000 104,019,000,000 98,987,000,000 95,740,000,000 91,636,000,000 82,897,000,000 76,412,000,000 72,482,000,000 72,393,000,000 72,562,000,000 74,476,000,000 76,745,000,000 76,904,000,000 78,015,000,000 77,364,000,000 73,418,000,000 72,746,000,000 71,021,000,000 69,734,000,000 68,916,000,000 67,759,000,000 63,674,000,000 61,683,000,000 61,130,000,000 58,764,000,000 56,135,000,000 52,864,000,000 53,522,000,000 51,992,000,000 49,245,000,000 48,527,000,000 48,465,000,000 46,316,000,000 46,427,000,000 46,089,000,000 43,117,000,000 42,394,000,000 42,155,000,000 42,318,312,000 41,551,286,000 40,147,912,000 39,577,462,000 37,586,884,000 35,219,183,000 34,858,994,000 34,413,383,000 34,246,804,000 35,021,975,000 35,051,666,000 32,093,012,000 29,567,138,000 29,149,730,000 28,334,318,000 28,530,521,000 26,959,253,000 24,767,649,000 24,941,776,000 24,725,401,000 
        long-term borrowings
      14,538,000,000 16,253,000,000 17,427,000,000 19,141,000,000 20,475,000,000 20,581,000,000 19,467,000,000 20,276,000,000 18,163,000,000 20,108,000,000 20,177,000,000 18,185,000,000 17,132,000,000 18,477,000,000 18,516,000,000 19,350,000,000 21,011,000,000 21,241,000,000 21,841,000,000 23,194,000,000 26,098,000,000 25,701,000,000 24,454,000,000 25,163,000,000 26,276,000,000 27,228,000,000 26,998,000,000 26,252,000,000 26,244,000,000 26,326,000,000 26,737,000,000 26,438,000,000 26,823,000,000 25,443,000,000 26,830,000,000 24,681,000,000 24,752,000,000 24,099,000,000 22,924,000,000 22,544,000,000 18,665,000,000 19,230,000,000 19,729,000,000 19,246,113,000 19,023,907,000 18,753,958,000 18,287,178,000 17,718,200,000 17,938,507,000 18,990,170,000     2,428,101,000 1,795,134,000 1,427,043,000 1,432,631,000 1,735,383,000 1,854,263,000 1,889,909,000 1,976,147,000 2,134,093,000 
        accrued expenses and other liabilities
      6,193,000,000 6,452,000,000 6,477,000,000 7,309,000,000 7,064,000,000 6,432,000,000 5,710,000,000 4,963,000,000 4,843,000,000 5,294,000,000 4,526,000,000 4,439,000,000 4,365,000,000 4,214,000,000 4,203,000,000 3,988,000,000 3,961,000,000 3,860,000,000 3,541,000,000 3,591,000,000 3,476,000,000 3,690,000,000 3,594,000,000 4,317,000,000 4,269,000,000 3,436,000,000 4,154,000,000 3,927,000,000 3,722,000,000 4,105,000,000 3,549,000,000 3,196,000,000 3,185,000,000 3,550,000,000 3,119,000,000 2,906,000,000 3,560,000,000 3,089,000,000 3,450,000,000 3,246,000,000 3,036,000,000 3,926,000,000 3,337,000,000 2,948,187,000 2,609,354,000 2,755,196,000 2,627,086,000 2,314,667,000 2,656,543,000 2,658,280,000 2,209,011,000 1,990,699,000 2,782,309,000 2,360,037,000 2,255,570,000 2,061,697,000 2,276,691,000 1,740,057,000 2,468,688,000 2,251,530,000 1,481,409,000 1,599,633,000 1,476,825,000 
        total liabilities
      128,951,000,000 129,714,000,000 134,506,000,000 134,800,000,000 137,969,000,000 136,694,000,000 129,196,000,000 124,226,000,000 118,746,000,000 117,038,000,000 107,600,000,000 100,836,000,000 93,979,000,000 96,834,000,000 95,281,000,000 97,814,000,000 101,717,000,000 102,005,000,000 114,097,000,000 104,149,000,000 102,992,000,000 102,137,000,000 99,069,000,000 99,214,000,000 99,461,000,000 98,423,000,000 94,826,000,000 91,862,000,000 91,096,000,000 89,195,000,000 86,421,000,000 82,498,000,000 83,530,000,000 80,985,000,000 79,194,000,000 76,114,000,000 76,777,000,000 73,648,000,000 72,967,000,000 71,992,000,000 64,942,000,000 65,840,000,000 65,505,000,000 64,762,751,000 63,184,547,000 61,657,066,000 60,541,726,000 57,719,751,000 55,914,233,000 56,607,444,000 54,328,122,000 53,946,256,000 56,115,411,000 59,803,903,000 37,585,440,000 34,312,088,000 34,102,648,000 34,607,167,000 33,976,559,000 31,317,422,000 28,383,851,000 31,673,718,000 31,776,683,000 
        commitments, contingencies and guarantees
                                                                     
        stockholders' equity
                                                                     
        common stock, par value 0.01 per share...
      6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 6,000,000 5,000,000 5,000,000 5,000,000 5,000,000 5,000,000 5,000,000 5,000,000 5,000,000 6,000,000 5,000,000             5,446,000 4,831,000 4,828,000  4,802,000 4,796,000 4,793,000  
        preferred stock, par value 0.01 per share...
      1,056,000,000 1,056,000,000 1,056,000,000 1,056,000,000 1,056,000,000 1,056,000,000 1,056,000,000 1,056,000,000 1,056,000,000 1,056,000,000 1,056,000,000 1,056,000,000 1,056,000,000 1,056,000,000 1,056,000,000 1,056,000,000 1,056,000,000 1,056,000,000 1,056,000,000 1,056,000,000 563,000,000 563,000,000 563,000,000 563,000,000 563,000,000 563,000,000 563,000,000 563,000,000 563,000,000 563,000,000 560,000,000 560,000,000 560,000,000 560,000,000 560,000,000 560,000,000 560,000,000 560,000,000 560,000,000 560,000,000 560,000,000 560,000,000 560,000,000             1,154,739,000 1,151,979,000       
        additional paid-in capital
      4,678,000,000 4,651,000,000 4,633,000,000 4,603,000,000 4,578,000,000 4,553,000,000 4,520,000,000 4,508,000,000 4,493,000,000 4,468,000,000 4,444,000,000 4,417,000,000 4,390,000,000 4,369,000,000 4,345,000,000 4,319,000,000 4,280,000,000 4,257,000,000 4,235,000,000 4,216,000,000 4,217,000,000 4,206,000,000 4,188,000,000 4,167,000,000 4,148,000,000 4,130,000,000 4,107,000,000 4,089,000,000 4,068,000,000 4,042,000,000 4,016,000,000 3,997,000,000 3,979,000,000 3,962,000,000 3,946,000,000 3,932,000,000 3,913,000,000 3,853,000,000 3,841,000,000 3,790,000,000 3,671,000,000 3,632,000,000 3,593,000,000 3,570,371,000 3,555,104,000 3,528,480,000 3,507,754,000 3,492,663,000 3,469,557,000 3,452,513,000 3,435,318,000 3,428,089,000 3,593,692,000 3,584,512,000 3,573,231,000 3,563,986,000 3,029,992,000 2,938,043,000 2,938,657,000 2,924,923,000 2,908,676,000 2,885,610,000 2,846,127,000 
        retained earnings
      34,478,000,000 33,583,000,000 32,469,000,000 31,864,000,000 30,511,000,000 30,448,000,000 30,236,000,000 29,761,000,000 29,292,000,000 28,453,000,000 27,585,000,000 26,776,000,000 25,833,000,000 24,766,000,000 23,846,000,000 22,936,000,000 21,373,000,000 19,955,000,000 19,292,000,000 18,673,000,000 19,175,000,000 21,290,000,000 20,720,000,000 20,107,000,000 19,484,000,000 18,906,000,000 18,354,000,000 17,787,000,000 17,211,000,000 16,687,000,000 16,452,000,000 15,989,000,000 15,568,000,000 15,130,000,000 14,696,000,000 14,188,000,000 13,698,000,000 12,400,000,000 11,936,000,000 11,467,000,000 9,115,000,000 8,136,000,000 7,373,000,000 6,877,990,000 6,303,466,000 5,820,609,000 5,243,318,000 4,763,180,000 4,147,598,000 3,580,338,000 3,126,488,000 2,787,822,000 2,538,164,000 2,362,685,000 3,873,262,000 3,705,608,000 3,296,234,000 3,136,977,000 3,046,956,000 3,116,818,000 2,966,053,000 2,761,159,000 2,717,905,000 
        accumulated other comprehensive loss
      -152,000,000 -296,000,000  -398,000,000 -393,000,000 -225,000,000 -573,000,000 -470,000,000 -235,000,000 -339,000,000 -353,000,000 -251,000,000 -213,000,000         -119,000,000 -74,000,000 -83,000,000 -136,000,000 -156,000,000 -160,000,000 -162,000,000 -139,000,000 -152,000,000 -148,000,000 -150,000,000 -155,000,000 -161,000,000 -165,000,000 -174,000,000 -172,000,000 -160,000,000 -161,000,000 -138,000,000 -109,000,000 -84,000,000 -75,000,000 -31,326,000 -41,016,000 -48,604,000 -51,679,000 -19,979,000 -66,358,000 -106,279,000 -82,548,000 -82,297,000    -24,972,000 -52,542,000       
        treasury stock
      -21,103,000,000 -21,074,000,000 -21,072,000,000 -21,064,000,000 -21,038,000,000 -21,010,000,000 -21,009,000,000 -21,005,000,000 -20,297,000,000 -19,054,000,000 -18,452,000,000 -18,240,000,000 -17,639,000,000 -16,695,000,000 -15,922,000,000 -15,107,000,000 -14,554,000,000 -14,435,000,000 -14,430,000,000 -14,430,000,000 -14,430,000,000 -14,087,000,000 -13,686,000,000 -13,267,000,000 -12,806,000,000 -12,319,000,000 -11,854,000,000 -11,394,000,000 -10,838,000,000 -10,254,000,000 -9,699,000,000 -9,143,000,000 -8,693,000,000 -8,173,000,000 -7,695,000,000 -7,114,000,000 -6,688,000,000 -5,395,000,000 -4,970,000,000 -4,550,000,000 -2,640,000,000 -1,951,000,000 -1,678,000,000 -1,276,648,000 -924,219,000 -477,048,000 -462,679,000 -235,443,000 -32,981,000 -32,887,000 -27,883,000 -27,787,000 -25,111,000 -25,025,000 -19,642,000 -18,605,000 -14,854,000 -14,418,000 -8,257,000 -7,167,000 -4,405,000 -2,412,000 -1,419,000 
        total stockholders' equity
      18,963,000,000  17,109,000,000 16,067,000,000 14,720,000,000  14,236,000,000 13,856,000,000 14,315,000,000  14,286,000,000 13,764,000,000 13,433,000,000  13,263,000,000 13,171,000,000 12,154,000,000  10,252,000,000 9,643,000,000 9,665,000,000  11,717,000,000 11,493,000,000 11,259,000,000                                       
        total liabilities and stockholders' equity
      147,914,000,000  151,615,000,000 150,867,000,000 152,689,000,000  143,432,000,000 138,082,000,000 133,061,000,000  121,886,000,000 114,600,000,000 107,412,000,000  108,544,000,000 110,985,000,000 113,871,000,000  124,349,000,000 113,792,000,000 112,657,000,000  110,786,000,000 110,707,000,000 110,720,000,000                                       
        liabilities and stockholders’ equity
                                                                     
        non-interest-bearing deposit accounts
       1,550,000,000    1,438,000,000    1,485,000,000                                                      
        short-term borrowings
        750,000,000   750,000,000      1,800,000,000  1,750,000,000     10,700,000,000                   144,000,000 166,000,000 113,000,000 124,000,000 290,000,000 284,000,000 250,139,000   50,000,000 100,000,000 100,000,000 100,000,000       500,000,000 2,375,000,000 500,000,000   250,000,000 3,175,426,000 
        stockholders’ equity
                                                                     
        total stockholders’ equity
       17,926,000,000    14,828,000,000    14,590,000,000    13,408,000,000    10,884,000,000    11,859,000,000    11,130,000,000 11,016,000,000 10,889,000,000 10,871,000,000 10,892,000,000 11,187,000,000 11,259,000,000 11,265,000,000 11,323,000,000 11,347,000,000 11,397,000,000 11,316,000,000 11,263,000,000 11,211,000,000 11,134,000,000 10,602,000,000 10,299,000,000 9,778,000,000 9,145,913,000 8,898,858,000 8,828,952,000 8,242,211,000 8,005,916,000 7,523,300,000 6,899,165,000 6,456,846,000 6,111,297,000 6,038,267,000 7,015,048,000 8,435,547,000 8,386,202,000 7,415,640,000 5,999,351,000 5,915,823,000 6,000,393,000 5,849,691,000 5,654,341,000 5,599,422,000 
        total liabilities and stockholders’ equity
       147,640,000,000    151,522,000,000    131,628,000,000    110,242,000,000    112,889,000,000    113,996,000,000    109,553,000,000 105,842,000,000 102,751,000,000 101,967,000,000 100,087,000,000 97,608,000,000 93,757,000,000 94,795,000,000 92,308,000,000 90,541,000,000 87,511,000,000 88,093,000,000 84,911,000,000 84,178,000,000 83,126,000,000 75,544,000,000 76,139,000,000 75,283,000,000 73,908,664,000 72,083,405,000 70,486,018,000 68,783,937,000 65,725,667,000 63,437,533,000 63,506,609,000 60,784,968,000 60,057,553,000 62,153,678,000 66,818,951,000 46,020,987,000 42,698,290,000 41,518,288,000 40,606,518,000 39,892,382,000 37,317,815,000 34,233,542,000 37,328,059,000 37,376,105,000 
        loans held-for-sale
        8,484,000,000 10,145,000,000                                                            
        loan portfolio
        118,509,000,000 117,504,000,000                                                            
        total loan receivables
        126,993,000,000 127,649,000,000                                     62,738,000,000 60,384,000,000 61,017,000,000 59,157,512,000 57,057,657,000 56,299,261,000 57,336,935,000 54,082,451,000 52,509,855,000 51,663,228,000 48,836,413,000 50,130,664,000 50,024,718,000 50,093,516,000 23,625,084,000 25,489,809,000 27,441,514,000 28,034,208,000 25,216,611,000 21,767,483,000 20,502,063,000 21,042,681,000 23,954,295,000 
        accumulated other comprehensive income
        17,000,000           -94,000,000 -68,000,000 -39,000,000 -7,000,000 45,000,000 93,000,000 122,000,000 134,000,000                                -73,940,000 -74,038,000 -154,818,000    -66,338,000 -38,983,000 -25,429,000 5,191,000 32,032,000 
        intangible assets
                    1,000,000 1,000,000 95,000,000 95,000,000 95,000,000 96,000,000 155,000,000 155,000,000 159,000,000 160,000,000 160,000,000 161,000,000 162,000,000 162,000,000 162,000,000 163,000,000 163,000,000 164,000,000 165,000,000 166,000,000 166,000,000 167,000,000 167,000,000 170,000,000 175,000,000 176,000,000 188,000,000 187,000,000 190,000,000 192,181,000 184,501,000 186,232,000 188,018,000 189,298,000 191,296,000 193,293,000 188,973,000 190,639,000 192,304,000 193,970,000 195,636,000 197,556,000 199,477,000 201,398,000 203,319,000 54,161,000 56,030,000 57,900,000 98,043,000 
        allowance for loan losses
                           -3,383,000,000 -3,299,000,000 -3,202,000,000 -3,134,000,000 -3,041,000,000 -2,927,000,000 -2,828,000,000 -2,736,000,000 -2,621,000,000 -2,531,000,000 -2,384,000,000 -2,264,000,000 -2,167,000,000 -2,024,000,000 -1,949,000,000 -1,921,000,000 -1,735,000,000 -1,776,000,000 -1,746,000,000 -1,598,000,000 -1,634,000,000 -1,725,000,000 -1,687,664,000 -1,869,253,000 -1,978,591,000 -2,205,196,000 -2,273,058,000 -2,632,320,000 -3,033,459,000 -3,304,118,000 -3,743,721,000 -3,930,624,000 -4,207,360,000 -1,757,899,000 -1,832,360,000 -1,986,473,000 -1,878,942,000 -1,374,585,000 -959,769,000 -846,775,000 -860,378,000 -916,844,000 
        deposits:
                                                                     
        stockholders’ equity:
                                                                     
        loan receivables:
                                                                     
        investment securities:
                                                                     
        available-for-sale
                                              4,953,000,000 5,196,000,000 6,133,000,000 6,377,502,000 6,557,344,000 6,174,073,000 6,107,831,000 5,899,080,000 5,496,034,000 5,177,116,000 5,002,579,000 1,151,689,000 982,947,000 648,144,000 2,645,481,000 1,523,726,000 1,429,738,000 1,202,537,000 1,127,119,000 1,096,934,000 958,784,000 792,979,000 420,837,000 
        held-to-maturity
                                              61,000,000 74,000,000 88,000,000 90,005,000 94,620,000 95,703,000 98,222,000 53,088,000 61,376,000 63,765,000 72,816,000 74,058,000 88,197,000 89,437,000 2,389,816,000 1,742,808,000 99,682,000 100,043,000 100,825,000 101,821,000 96,371,000 99,527,000 104,602,000 
        total investment securities
                                              5,014,000,000 5,270,000,000 6,221,000,000 6,467,507,000 6,651,964,000 6,269,776,000 6,206,053,000 5,952,168,000   5,075,395,000     3,266,534,000 1,529,420,000 1,302,580,000  1,198,755,000 1,055,155,000   
        mortgage loans held for sale, measured at fair value
                                              137,000,000 311,000,000 322,000,000 272,082,000                    
        loan portfolio:
                                                                     
        credit card
                                              50,360,000,000 48,655,000,000 49,642,000,000 48,124,468,000 46,610,407,000 45,917,598,000 46,638,625,000 46,177,673,000 44,960,645,000 44,317,247,000     20,230,302,000 22,721,603,000 25,312,764,000 26,156,681,000 23,814,307,000 20,241,785,000 18,683,242,000 19,895,527,000 23,468,965,000 
        other
                                              7,938,000,000 6,857,000,000 6,309,000,000 5,893,952,000 5,451,930,000 5,257,517,000 4,733,742,000 4,279,613,000 3,845,530,000 3,567,936,000 2,891,318,000 3,444,906,000 3,279,785,000 4,332,277,000 3,394,782,000 2,768,206,000 2,128,750,000 1,877,527,000 1,402,304,000     
        purchased credit-impaired loans
                                              4,303,000,000 4,561,000,000 4,744,000,000 4,867,010,000 4,995,320,000 5,124,146,000 5,250,388,000 2,886,783,000 2,946,997,000 3,011,384,000              
        total loan portfolio
                                              62,601,000,000 60,073,000,000 60,695,000,000 58,885,430,000 57,057,657,000 56,299,261,000 56,622,755,000 53,344,069,000 51,753,172,000 50,896,567,000 48,048,312,000 48,693,072,000 48,608,115,000       21,767,483,000 19,787,431,000 20,693,609,000 23,954,295,000 
        student loans held for sale
                                                         1,437,592,000 1,416,603,000           
        common stock
                                                 5,526,000 5,523,000 5,515,000 5,497,000 5,495,000 5,484,000 5,480,000 5,471,000 5,470,000 5,462,000 5,460,000 5,448,000    4,805,000    4,777,000 
        loans held for sale
                                                    714,180,000 738,382,000 756,683,000 766,661,000 788,101,000          714,632,000 349,072,000  
        total investments securities
                                                      5,557,410,000 5,240,881,000  1,225,747,000 1,071,144,000 737,581,000 5,035,297,000    1,227,944,000     
        restricted cash – special dividend escrow
                                                            643,311,000         
        restricted cash – for securitization investors
                                                        1,363,758,000             
        credit card – restricted for securitization investors
                                                        34,452,989,000             
        other credit card
                                                        10,704,005,000 10,458,708,000 10,437,705,000 10,384,116,000          
        total credit card loan receivables
                                                        45,156,994,000 45,248,166,000 45,328,330,000 45,761,239,000          
        amounts due from asset securitization
                                                            1,692,051,000 1,936,783,000 1,767,545,000 1,847,193,000 2,233,600,000 2,647,860,000 2,705,638,000 2,935,494,000 3,093,472,000 
        long-term borrowings:
                                                                     
        long-term borrowings – owed to securitization investors
                                                        14,919,400,000             
        other long-term borrowings
                                                        2,786,328,000 2,839,488,000 3,241,998,000 2,355,662,000          
        total long-term borrowings
                                                        17,705,728,000 17,708,753,000 18,311,127,000 22,392,200,000          
        special dividend – morgan stanley
                                                            808,757,000   473,000,000 473,000,000     
        preferred stock, par value .01 per share; 200,000,000 shares authorized, 0 and 1,224,558 issued and outstanding at november 30, 2010 and 2009, respectively
                                                                     
        restricted cash—special dividend escrow
                                                             502,292,000 427,357,000       
        restricted cash—for securitization investors
                                                         691,698,000 685,113,000 3,676,000,000          
        credit card—restricted for securitization investors
                                                         34,789,458,000 34,890,625,000 35,377,123,000          
        long-term borrowings—owed to securitization investors
                                                         14,869,265,000 15,069,129,000 20,036,538,000          
        special dividend—morgan stanley
                                                             653,500,000 513,250,000       
        preferred stock, par value .01 per share; 200,000,000 shares authorized, 0 and 1,224,558 shares issued and outstanding at august 31, 2010 and november 30, 2009, respectively
                                                                     
        preferred stock, par value .01 per share; 200,000,000 shares authorized, 0 and 1,224,558 shares issued and outstanding at may 31, 2010 and november 30, 2009, respectively
                                                                     
        preferred stock, par value .01 per share; 200,000,000 shares authorized, 1,224,558 issued and outstanding at february 28, 2010 and november 30, 2009
                                                           1,161,454,000          
        preferred stock, par value .01 per share; 200,000,000 shares authorized, 1,224,558 and 0 issued or outstanding at november 30, 2009 and 2008, respectively
                                                            1,158,066,000         
        cash and due from banks
                                                             485,994,000 815,680,000 411,398,000 793,585,000 780,731,000 423,373,000 368,914,000 369,965,000 
        federal funds sold
                                                                1,050,000,000 3,543,800,000 2,765,800,000 3,929,200,000 6,270,600,000 
        interest-earning deposits
                                                             10,342,248,000 8,879,145,000 8,312,810,000 8,327,558,000 6,150,944,000    
        accrued interest receivable
                                                             183,230,000 187,662,000 150,100,000 159,021,000 133,026,000 131,388,000 122,765,000 139,414,000 
        accrued interest payable
                                                             234,619,000 235,934,000 252,161,000 268,967,000 252,004,000 244,344,000 248,480,000 264,938,000 
        accumulated other comprehensive
                                                               -66,079,000      
        commercial paper
                                                                    11,191,000 
        assets from discontinued operations
                                                                     
        liabilities of discontinued operations
                                                                 372,000 540,000 2,657,682,000  
        stockholders’ equity: preferred stock, par value .01 per share; 200,000,000 shares authorized, none issued or outstanding
                                                                     
        commercial loans
                                                                 446,900,000 387,540,000 312,211,000 234,136,000 
        other consumer loans
                                                                 1,078,798,000 716,649,000 485,871,000 251,194,000 
        assets of discontinued operations
                                                                 34,267,000 213,297,000 3,105,327,000  
        interest-earning deposits in other banks
                                                                  5,576,211,000 3,988,176,000 2,135,339,000 
        stockholders’ equity: preferred stock, .01 par value per share...
                                                                     
      Cashflow Statements:
      Quarterly
      Annual
        Unit: USD2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 2021-03-31 2020-12-31 2020-09-30 2020-06-30 2020-03-31 2019-12-31 2019-09-30 2019-06-30 2019-03-31 2018-12-31 2018-09-30 2018-06-30 2018-03-31 2017-12-31 2017-09-30 2017-06-30 2017-03-31 2016-12-31 2016-09-30 2016-06-30 2016-03-31 2015-06-30 2015-03-31 2014-12-31 2013-03-31 2012-11-30 2012-08-31 2012-05-31 2012-02-29 2011-11-30 2011-08-31 2011-05-31 2011-02-28 2010-11-30 2010-08-31 2010-05-31 2010-02-28 2009-11-30 2009-08-31 2009-05-31 2009-02-28 2008-11-30 2008-08-31 2008-05-31 2008-02-29 
                                                                     
          cash flows from operating activities
                                                                     
          net income
        1,104,000,000 1,291,000,000 1,406,000,000 1,530,000,000 308,000,000 388,000,000 683,000,000 893,000,000 976,000,000 1,033,000,000 1,006,000,000 1,111,000,000 1,242,000,000 1,067,000,000 1,091,000,000 1,698,000,000 1,593,000,000 799,000,000 771,000,000 -368,000,000 -61,000,000 708,000,000 770,000,000 753,000,000 726,000,000 687,000,000 720,000,000 669,000,000 666,000,000 387,000,000 602,000,000 546,000,000 564,000,000 563,000,000 639,000,000 616,000,000 575,000,000 599,000,000 586,000,000 455,000,000 673,000,000 550,717,000 626,686,000 536,591,000 631,006,000 512,579,000 648,818,000 600,419,000 464,892,000 349,642,000 260,617,000 258,067,000 -103,538,000 352,537,000 577,454,000 225,800,000 120,394,000 432,335,000 180,053,000 234,148,000 81,214,000 
          adjustments to reconcile net income to net cash from operating activities:
                                                                     
          benefit from credit losses
        1,244,000,000 1,202,000,000 1,473,000,000 739,000,000 1,497,000,000 1,909,000,000 1,702,000,000 1,305,000,000 1,102,000,000 883,000,000 773,000,000 549,000,000 154,000,000 263,000,000 185,000,000 135,000,000 -365,000,000 531,000,000 750,000,000 2,046,000,000 1,807,000,000                                         
          deferred income taxes
        68,000,000 78,000,000 141,000,000 142,000,000 -199,000,000 -156,000,000 -201,000,000 -157,000,000 -112,000,000 -113,000,000 -174,000,000 -130,000,000 -10,000,000 -61,000,000 -51,000,000 207,000,000 232,000,000 -72,000,000 -69,000,000 -291,000,000 -240,000,000                   -165,000,000 121,000,000 -13,001,000 33,347,000 38,658,000 86,996,000 -119,841,000 145,175,000 94,168,000 112,511,000 49,450,000 78,080,000 85,969,000 -100,918,000 62,465,000 118,469,000 -46,166,000 -196,763,000 -175,521,000 -63,966,000 -57,270,000 34,403,000 
          depreciation and amortization
        11,000,000 31,000,000 91,000,000 82,000,000 96,000,000 104,000,000 106,000,000 119,000,000 129,000,000 137,000,000 145,000,000 140,000,000 139,000,000 144,000,000 139,000,000 129,000,000 119,000,000 123,000,000 116,000,000 123,000,000 123,000,000 121,000,000 113,000,000 103,000,000 99,000,000 109,000,000 110,000,000 109,000,000 107,000,000 104,000,000 101,000,000 95,000,000 93,000,000 89,000,000 86,000,000 92,000,000 84,000,000 98,000,000 95,000,000                       
          amortization of deferred revenues
        -101,000,000 -101,000,000 -98,000,000 -103,000,000 -123,000,000 -133,000,000 -120,000,000 -110,000,000 -105,000,000 -104,000,000 -99,000,000 -86,000,000 -76,000,000  -73,000,000 -70,000,000 -74,000,000                       -71,000,000 -48,000,000 -49,992,000 -51,968,000 -49,059,000 -52,981,000 -63,364,000 -67,532,000 -63,407,000 -60,351,000 -57,075,000 -45,954,000 -49,473,000 -42,065,000 -128,786,000 -1,277,000 -1,461,000 -1,860,000 -39,644,000 -35,180,000 -3,763,000 -5,587,000 
          net incomees on investments and other assets
        16,000,000 20,000,000 14,000,000 15,000,000 16,000,000  3,000,000 7,000,000 30,000,000                                                     
          other
        27,000,000 22,000,000 31,000,000 29,000,000 47,000,000 12,000,000 26,000,000 25,000,000 52,000,000 25,000,000 28,000,000 20,000,000 30,000,000 26,000,000 178,000,000 23,000,000 113,000,000 19,000,000 58,000,000 10,000,000 -15,000,000 -25,000,000 -10,000,000 -1,000,000 15,000,000 -166,000,000 140,000,000 -96,000,000 403,000,000 -75,000,000 22,000,000 11,000,000 -6,000,000 80,000,000 35,000,000 4,000,000 23,000,000 -8,000,000                       
          changes in assets and liabilities:
                                                                     
          increase in other assets
        -49,000,000   -77,000,000 -246,000,000 -222,000,000 -418,000,000   -496,000,000 -88,000,000 -135,000,000 -127,000,000 -223,000,000 -63,000,000 -60,000,000 -150,000,000     -169,000,000 -10,000,000 6,000,000 -29,000,000     -443,000,000       -33,000,000 -35,000,000 -40,000,000 -126,000,000 -88,000,000 17,661,000 -12,792,000     101,795,000 -43,733,000 29,280,000 29,885,000 -90,219,000 -170,051,000 -13,754,000 -33,618,000 -66,821,000 9,469,000 -42,414,000 -81,521,000 -17,813,000 -30,053,000 
          decrease in accrued expenses and other liabilities
        -188,000,000                           210,000,000 -351,000,000      259,000,000   -327,000,000 216,000,000                       
          net cash from operating activities
        2,132,000,000 1,980,000,000 2,024,000,000 2,578,000,000 1,843,000,000 2,876,000,000 2,389,000,000 1,507,000,000 1,791,000,000 2,175,000,000 1,619,000,000 1,612,000,000 1,734,000,000 1,342,000,000 1,621,000,000 1,548,000,000 1,508,000,000 1,633,000,000 1,296,000,000 1,587,000,000 1,680,000,000 1,464,000,000 819,000,000 1,578,000,000 2,335,000,000 761,000,000 1,606,000,000 1,586,000,000 1,238,000,000 1,624,000,000 1,552,000,000 1,019,000,000 1,013,000,000 1,292,000,000 1,317,000,000 658,000,000 1,158,000,000 600,000,000 1,063,000,000 1,291,000,000 1,492,000,000 881,796,000 656,432,000 492,100,000 1,010,672,000 797,600,000 556,073,000 976,859,000 1,279,083,000 1,165,824,000 262,955,000 1,308,705,000 1,135,102,000 1,001,743,000 682,571,000 1,385,199,000 528,379,000 1,631,059,000 1,306,834,000 744,629,000 821,637,000 
          capital expenditures
          free cash flows
        2,132,000,000 1,980,000,000 2,024,000,000 2,578,000,000 1,843,000,000 2,876,000,000 2,389,000,000 1,507,000,000 1,791,000,000 2,175,000,000 1,619,000,000 1,612,000,000 1,734,000,000 1,342,000,000 1,621,000,000 1,548,000,000 1,508,000,000 1,633,000,000 1,296,000,000 1,587,000,000 1,680,000,000 1,464,000,000 819,000,000 1,578,000,000 2,335,000,000 761,000,000 1,606,000,000 1,586,000,000 1,238,000,000 1,624,000,000 1,552,000,000 1,019,000,000 1,013,000,000 1,292,000,000 1,317,000,000 658,000,000 1,158,000,000 600,000,000 1,063,000,000 1,291,000,000 1,492,000,000 881,796,000 656,432,000 492,100,000 1,010,672,000 797,600,000 556,073,000 976,859,000 1,279,083,000 1,165,824,000 262,955,000 1,308,705,000 1,135,102,000 1,001,743,000 682,571,000 1,385,199,000 528,379,000 1,631,059,000 1,306,834,000 744,629,000 821,637,000 
          cash flows from investing activities
                                                                     
          maturities of other short-term investments
        750,000,000             2,200,000,000                               175,000,000 1,175,000,000         
          maturities of available-for-sale investment securities
        397,000,000 649,000,000 522,000,000 524,000,000 522,000,000 400,000,000 526,000,000 503,000,000 402,000,000 407,000,000 517,000,000 391,000,000 769,000,000 1,018,000,000 775,000,000 530,000,000 404,000,000 283,000,000 286,000,000 281,000,000 157,000,000 34,000,000 36,000,000 36,000,000 34,000,000 36,000,000 716,000,000 42,000,000 44,000,000  50,000,000                    146,108,000           
          purchases of available-for-sale investment securities
        -375,000,000 -626,000,000 -1,518,000,000 -487,000,000 -475,000,000 -369,000,000 -464,000,000 -1,878,000,000 -285,000,000 -5,681,000,000           -3,068,000,000 -2,259,000,000 -1,856,000,000 -1,571,000,000              -132,000,000 -90,000,000 -107,065,000 -173,876,000 -980,133,000 -554,926,000 -773,005,000 -517,745,000 -567,445,000 -542,025,000 -4,046,125,000 -310,561,000 -659,760,000 -269,310,000         
          maturities of held-to-maturity investment securities
        5,000,000 4,000,000 4,000,000 4,000,000 4,000,000 4,000,000 4,000,000 5,000,000 3,000,000 6,000,000 4,000,000 10,000,000 12,000,000 19,000,000 18,000,000 25,000,000 20,000,000 20,000,000 16,000,000 11,000,000 7,000,000 10,000,000 9,000,000 6,000,000 6,000,000 5,000,000 4,000,000 5,000,000 4,000,000 4,000,000 5,000,000 3,000,000 4,000,000 7,000,000 8,000,000 4,000,000 5,000,000 5,000,000 2,000,000 -17,000,000 13,000,000 1,899,000 5,116,000 1,029,000 2,956,000 1,016,000 5,580,000 2,814,000 9,072,000 1,808,000 13,550,000 1,796,000 4,433,000         
          purchases of held-to-maturity investment securities
        -7,000,000 -13,000,000 -10,000,000 -12,000,000 -16,000,000 -20,000,000 -13,000,000 -10,000,000 -13,000,000 -13,000,000 -14,000,000 -3,000,000 -9,000,000 -16,000,000 -14,000,000 -16,000,000 -14,000,000 -12,000,000 -20,000,000 -22,000,000 -12,000,000 -20,000,000 -29,000,000 -33,000,000 -4,000,000 -19,000,000 -17,000,000 -10,000,000 -30,000,000 -16,000,000 -15,000,000 -17,000,000 -52,000,000  285,000 -549,000 -50,736,000 -1,400,000   -550,000           
          net change in principal on loans originated for investment
        2,311,000,000 -3,826,000,000 -1,962,000,000 -2,503,000,000 398,000,000 -6,789,000,000 -5,783,000,000 -6,117,000,000 -1,245,000,000 -7,664,000,000 -6,007,000,000 -6,187,000,000 -103,000,000                                                 
          proceeds from the sale of other investments
         23,000,000 1,000,000 1,000,000 40,000,000 3,000,000 1,000,000 11,000,000 109,000,000 145,000,000 71,000,000                                                 
          purchases of other investments
        -11,000,000 -39,000,000 -22,000,000 -13,000,000 -9,000,000 -40,000,000 -26,000,000 -18,000,000 -16,000,000 -34,000,000 -20,000,000 -92,000,000 -23,000,000 -62,000,000 -67,000,000 -20,000,000 -21,000,000 -18,000,000 -14,000,000 -26,000,000 -14,000,000 -19,000,000 -28,000,000 -15,000,000 -6,000,000 -45,000,000 -15,000,000   -34,000,000 -8,000,000 -9,000,000 -14,000,000 -28,000,000 -11,000,000 -11,000,000 -1,000,000 -18,000,000 -5,000,000 16,000,000 -31,000,000                     
          purchases of premises and equipment
        -64,000,000 -63,000,000 -69,000,000 -65,000,000 -71,000,000 -68,000,000 -77,000,000 -82,000,000 -76,000,000 -58,000,000 -79,000,000 -48,000,000 -51,000,000 -48,000,000 -49,000,000 -56,000,000 -41,000,000 -55,000,000 -53,000,000 -94,000,000 -59,000,000 -72,000,000 -61,000,000 -69,000,000 -82,000,000 -77,000,000 -59,000,000 -60,000,000 -58,000,000  -58,000,000 -56,000,000 -47,000,000 -47,000,000 -46,000,000 -40,000,000 -46,000,000 -47,000,000 -41,000,000 32,000,000 -59,000,000 -39,315,000 -48,690,000 -29,624,000 -26,371,000 -41,507,000 -20,185,000 -34,282,000 -15,586,000 -25,138,000 -12,077,000 -9,635,000 -7,826,000 -12,140,000 -11,721,000 -11,806,000 -18,126,000 -15,118,000 -32,980,000 -25,075,000 -20,359,000 
          net cash from investing activities
        3,006,000,000 619,000,000 -2,238,000,000 -2,490,000,000 358,000,000 -6,822,000,000 -5,836,000,000 -7,604,000,000 -1,229,000,000 -13,014,000,000 -7,490,000,000 -5,794,000,000 661,000,000 -3,391,000,000 -1,510,000,000 -1,247,000,000 6,188,000,000 3,696,000,000 -5,575,000,000 996,000,000 2,397,000,000 -3,055,000,000 -6,030,000,000 -4,421,000,000 -1,768,000,000 -5,814,000,000 -3,036,000,000 -2,645,000,000 916,000,000 -3,089,000,000 -4,103,000,000 -1,568,000,000 -17,000,000 -2,291,000,000 -2,007,000,000 -1,578,000,000 982,000,000 -2,294,000,000 3,253,000,000  2,625,000,000 -3,652,452,000 -318,346,000 -2,852,518,000 1,130,316,000 -4,139,953,000 -2,246,120,000 -1,635,963,000 -99,514,000 -4,144,037,000 -1,119,129,000 1,654,729,000 -1,114,515,000     -3,861,660,000 -1,893,889,000 200,591,000 -576,004,000 
          cash flows from financing activities
                                                                     
          net change in short-term borrowings
           -750,000,000     -1,800,000,000 1,800,000,000 -1,750,000,000                                                 
          net change in deposits
        1,173,000,000 -2,883,000,000 1,490,000,000 -2,090,000,000 1,488,000,000 4,902,000,000 5,021,000,000 3,239,000,000 4,088,000,000 8,726,000,000 6,475,000,000 3,925,000,000 82,000,000                                                 
          maturities and repayment of securitized debt
        -1,250,000,000  -1,153,000,000 -1,329,000,000 -4,000,000 -5,000,000 -304,000,000 -5,000,000 -1,180,000,000 -1,829,000,000 -5,000,000 -5,000,000 -2,556,000,000 -6,000,000 -1,806,000,000 -1,632,000,000 -7,000,000 -557,000,000 -1,308,000,000 -1,157,000,000 -509,000,000 -9,000,000 -2,208,000,000 -1,210,000,000 -2,860,000,000 -559,000,000 -1,551,000,000 -543,000,000 -1,794,000,000 -1,244,000,000 -1,064,000,000 -1,726,000,000 -925,000,000 -1,376,000,000 -77,000,000 -986,000,000 -980,000,000 -888,000,000 -1,083,000,000 -1,141,000,000 -899,000,000 -103,960,000 -2,904,264,000 -633,908,000 -109,868,000                 
          maturities and repayments of other long-term borrowings
        -506,000,000 -1,026,000,000 -750,000,000 -1,000,000 -532,000,000 -1,005,000,000 -3,000,000 -800,000,000                                                     
          proceeds from issuance of common stock
        4,000,000 3,000,000 3,000,000 4,000,000 3,000,000 3,000,000 3,000,000 3,000,000 3,000,000 3,000,000 2,000,000 3,000,000 2,000,000 2,000,000 2,000,000 3,000,000 2,000,000 3,000,000 2,000,000 3,000,000 2,000,000 1,000,000 2,000,000 2,000,000 2,000,000 1,000,000 2,000,000 1,000,000 2,000,000 1,000,000 2,000,000 1,000,000 1,000,000 2,000,000 4,000,000 1,000,000 2,000,000 1,000,000 -7,000,000 5,000,000 9,769,000 1,629,000 12,171,000 2,431,000 4,718,000 10,775,000 6,222,000 931,000             
          purchases of treasury stock
        -29,000,000 -21,000,000 -8,000,000 -26,000,000 -28,000,000 -1,000,000 -4,000,000 -701,000,000 -1,232,000,000 -602,000,000 -212,000,000 -601,000,000 -944,000,000 -773,000,000 -815,000,000 -553,000,000 -119,000,000 -5,000,000 -343,000,000 -401,000,000 -419,000,000 -461,000,000 -487,000,000 -465,000,000 -460,000,000 -556,000,000 -584,000,000 -555,000,000 -556,000,000 -450,000,000 -520,000,000 -478,000,000 -581,000,000 -426,000,000 -423,000,000 -425,000,000 -420,000,000 -614,000,000 -261,000,000 -402,104,000 -352,429,000 -447,171,000 -14,296,000 -227,236,000 -202,462,000 -94,000 -5,004,000    -5,383,000 -1,037,000 -3,751,000 -436,000 -6,161,000 -1,090,000 -2,762,000 -1,993,000 -993,000 
          dividends paid on common and preferred stock
        -194,000,000 -192,000,000 -192,000,000 -193,000,000 -194,000,000 -192,000,000 -193,000,000 -192,000,000 -175,000,000 -179,000,000 -181,000,000 -183,000,000 -160,000,000 -162,000,000 -164,000,000 -151,000,000 -159,000,000 -152,000,000 -135,000,000 -151,000,000 -138,000,000 -153,000,000 -141,000,000 -145,000,000 -134,000,000 -151,000,000 -137,000,000 -122,000,000 -142,000,000 -137,000,000 -139,000,000 -124,000,000 -127,000,000 -128,000,000 -132,000,000 -125,000,000 -129,000,000 -135,000,000 -119,000,000 -173,000,000 -79,000,000     -39,861,000 -29,211,000 -29,475,000 -11,026,000 -10,976,000 -10,958,000 -22,206,000 -26,291,000 -26,297,000 -25,070,000       
          net cash from financing activities
        -802,000,000 -4,923,000,000 140,000,000 -3,634,000,000 514,000,000 6,441,000,000 4,036,000,000 4,578,000,000 704,000,000 7,866,000,000 6,270,000,000 6,010,000,000 -4,084,000,000 633,000,000 -3,731,000,000 -4,607,000,000 -611,000,000 -1,829,000,000 -799,000,000 1,373,000,000 170,000,000 2,443,000,000 -30,000,000 -1,017,000,000 -499,000,000 3,589,000,000 2,120,000,000 -120,000,000 1,557,000,000 1,522,000,000 2,850,000,000 -1,664,000,000 2,253,000,000 837,000,000 2,149,000,000 -598,000,000 423,000,000 475,000,000 214,000,000 695,000,000 1,366,000,000 458,889,000 787,455,000 1,157,335,000 1,324,321,000 2,234,671,000 1,874,612,000 -739,361,000 -1,106,877,000 160,855,000 -1,563,464,000 -5,356,026,000 -312,985,000 3,132,129,000 793,714,000 142,117,000 1,344,504,000 1,919,025,000 2,121,009,000 -829,538,000 -175,053,000 
          net increase in cash, cash equivalents and restricted cash
        4,336,000,000 -2,324,000,000   2,715,000,000 2,495,000,000 589,000,000 -1,519,000,000 1,266,000,000 -2,973,000,000 399,000,000 1,828,000,000 -1,689,000,000 -1,416,000,000 -3,620,000,000 -4,306,000,000 7,085,000,000 3,500,000,000 -5,078,000,000 3,956,000,000 4,247,000,000 852,000,000 -5,241,000,000 -3,860,000,000 68,000,000 -1,464,000,000 690,000,000 -1,179,000,000 3,711,000,000                                 
          cash, cash equivalents and restricted cash, at the beginning of the period
        8,499,000,000 11,728,000,000 8,897,000,000 11,332,000,000                                                
          cash, cash equivalents and restricted cash, at the end of the period
        12,835,000,000 -2,324,000,000 -74,000,000 -3,546,000,000 14,443,000,000 2,495,000,000 589,000,000 -1,519,000,000 10,163,000,000 -2,973,000,000 399,000,000 1,828,000,000 9,643,000,000  -3,620,000,000                                               
          reconciliation of cash, cash equivalents and restricted cash
                                                                     
          cash and cash equivalents
        11,865,000,000 -2,313,000,000 -78,000,000 -3,139,000,000 14,004,000,000 2,491,000,000 589,000,000 -1,525,000,000 10,130,000,000 -1,148,000,000 -1,435,000,000 1,814,000,000 9,625,000,000 -3,966,000,000 -2,729,000,000 -4,903,000,000 20,348,000,000 4,051,000,000 -5,625,000,000 5,110,000,000 10,028,000,000 849,000,000 -4,238,000,000 -4,856,000,000 15,169,000,000 -2,720,000,000 730,000,000 -1,722,000,000 17,011,000,000                                 
          restricted cash
        970,000,000 -11,000,000 4,000,000 -407,000,000 439,000,000 4,000,000 6,000,000 33,000,000 -1,825,000,000 1,834,000,000 14,000,000 18,000,000 2,550,000,000 -891,000,000 597,000,000 326,000,000 -551,000,000 547,000,000 -1,154,000,000 1,183,000,000 3,000,000 -1,003,000,000 996,000,000 44,000,000 1,256,000,000 -40,000,000 543,000,000 87,000,000                                 
          gains related to loans sold
                                                                     
          decrease (increase) in other assets
         -35,000,000       133,000,000         -94,000,000 -176,000,000 -41,000,000 429,000,000            181,000,000  15,000,000          5,450,000                 
          increase in accrued expenses and other liabilities
           250,000,000 465,000,000 929,000,000 622,000,000 -425,000,000 -387,000,000 768,000,000 11,000,000 82,000,000 219,000,000 51,000,000 190,000,000 49,000,000 120,000,000 294,000,000 -46,000,000 167,000,000 -279,000,000 86,000,000 -727,000,000 28,000,000 822,000,000 -711,000,000    581,000,000   -338,000,000    189,000,000   359,000,000 617,000,000 101,374,000 205,147,000 -145,409,000 187,888,000 242,694,000 -320,729,000 57,968,000 369,669,000 212,177,000 -783,960,000 429,368,000 110,896,000 -90,173,000 -217,471,000 515,444,000 -753,360,000 269,754,000 805,542,000 57,317,000 40,155,000 
          purchases of other short-term investments
         -4,636,000,000                -5,498,000,000   -1,000,000,000                                 
          proceeds from the sale of loans originated for investment
         9,125,000,000                                                            
          proceeds from the sale of available for sale securities
                                                                     
          proceeds from sale of premises and equipment
                                               485,000 515,000 3,000,000                
          proceeds from issuance of securitized debt
             -2,000,000 -5,000,000   994,000,000 1,991,000,000 1,393,000,000 1,242,000,000 -4,000,000        1,492,000,000 793,000,000 -7,000,000 1,241,000,000 1,690,000,000 892,000,000 518,000,000 1,666,000,000 817,000,000 1,290,000,000 1,662,000,000 1,290,000,000 44,000,000 1,193,000,000 842,000,000 991,000,000 800,000,000 950,000,000 1,799,000,000 1,700,000,000 750,383,000 3,099,844,000 1,000,000,000 999,773,000 1,200,000,000 1,000,000,000 1,000,000,000 500,000,000 800,000,000           
          maturities, repayments and transfers of securitized debt
                                                                     
          proceeds from issuance of other long-term borrowings
             1,518,000,000            -1,000,000 -1,000,000 496,000,000 -1,000,000 746,000,000 -1,000,000 596,000,000 -2,000,000 1,391,000,000 22,000,000 822,000,000 29,000,000 48,000,000 45,000,000 1,005,000,000 22,000,000 1,027,000,000 35,000,000 38,000,000 1,250,000,000 499,000,000 398,000,000 750,000,000                    
          supplemental disclosures of cash flow information:
                                                                     
          cash paid during the period for:
                                                                     
          interest expense
                                               188,000,000 231,000,000 304,874,000 260,207,000 347,356,000 290,563,000 297,059,000 310,307,000 351,306,000 383,757,000 326,870,000 359,895,000 395,362,000 369,924,000 336,885,000 285,875,000 316,322,000 327,345,000 307,295,000 279,289,000 329,769,000 389,201,000 
          income taxes, net of income tax refunds
                                               267,000,000 113,000,000 333,226,000 315,775,000 606,006,000 45,993,000 270,752,000 258,284,000 338,867,000 38,209,000 57,018,000 55,038,000 42,848,000 14,141,000 382,162,000 232,949,000 299,085,000 -208,000 437,701,000 104,042,000 130,922,000 -1,902,000 
          gain related to loans sold
                                                                     
          supplemental disclosures of non-cash information:
                                                                     
          net transfers from loans held-for-investment to loans held-for-sale
          -1,661,000,000                                                           
          proceeds from the sale of other real estate owned
                                                                     
          net decrease in cash, cash equivalents and restricted cash
                                                                     
          net incomees (gains) on investments and other assets
                        10,000,000                                             
          proceeds from issuance of preferred stock
                                                                   
          cash paid during the period for
                                                                     
          net unrealized and realized losses (gains) on investments and other assets
                  20,000,000                                                   
          proceeds from the sale of available-for-sale securities
                                                                     
          cash flows used for by financing activities
                                                                     
          maturities and repayment of other long-term borrowings
                     -759,000,000 -163,000,000 -1,000,000 -1,000,000 -1,752,000,000 -1,000,000 -200,000,000 -79,000,000 -4,000,000 -3,000,000 -1,000,000,000 -3,000,000 -2,000,000 -751,000,000 -1,000,000 -2,000,000                               
          net unrealized and realized losses on investments and other assets
                    173,000,000                                                 
          amortization of deferred revenues and accretion of accretable yield on acquired loans
                         -75,000,000 -80,000,000 -79,000,000 -86,000,000 -110,000,000 -110,000,000 -100,000,000 -101,000,000 -101,000,000 -104,000,000 -97,000,000 -101,000,000 -100,000,000 -104,000,000 -97,000,000 -98,000,000 -97,000,000 -100,000,000 -100,000,000 -98,000,000 -108,000,000 -113,000,000                       
          net unrealized and realized (gains) losses on investments and other assets
                                                                     
          net principal (disbursed) repaid on loans originated for investment
                     -4,319,000,000                                                
          net increase in short-term borrowings
                                             -22,000,000 53,000,000 219,000,000 -37,000,000 33,861,000 250,139,000 -50,000,000 -50,000,000 100,000,000        1,875,000,000    -208,973,000 
          net increase in deposits
                     -174,000,000 -1,920,000,000 -2,274,000,000 -165,000,000 -1,117,000,000 644,000,000 3,938,000,000 663,000,000 1,714,000,000 1,276,000,000 809,000,000 1,146,000,000 4,075,000,000 1,986,000,000 562,000,000 2,338,000,000 2,624,000,000 3,271,000,000 -671,000,000 1,529,000,000 2,751,000,000 719,000,000 58,000,000 925,000,000 -107,000,000 333,000,000 205,000,000 187,000,000 -162,115,000 744,430,000 1,394,210,000 562,475,000 1,994,154,000 2,345,128,000 360,189,000 442,435,000 166,577,000 -775,170,000 -1,006,336,000 2,958,602,000 2,526,200,000 420,274,000 818,662,000 -192,616,000 1,567,911,000 2,188,426,000 -161,987,000 221,807,000 
          cash, cash equivalents and restricted cash, at beginning of period
                        13,589,000,000 6,964,000,000 15,145,000,000 13,387,000,000                                 
          cash, cash equivalents and restricted cash, at end of period
                        20,674,000,000 3,500,000,000 -5,078,000,000 3,956,000,000 11,211,000,000 852,000,000 -5,241,000,000 -3,860,000,000 15,213,000,000 -1,464,000,000 690,000,000 -1,179,000,000 17,098,000,000                                 
          net unrealized and realized gains on investments and other assets
                      177,000,000                                               
          net principal repaid on loans originated for investment
                       -1,717,000,000 3,642,000,000    2,268,000,000    1,148,000,000        1,010,000,000    1,793,000,000  2,129,000,000                       
          proceeds from sale of other investments
                          42,000,000 52,000,000                                         
          net (gains) losses on investments and other assets
                                                                     
          net principal repaid (disbursed) on loans originated for investment
                         -2,271,000,000 -298,000,000                                           
          proceeds from returns of investment
                                     3,000,000                               
          supplemental disclosures of cash flow information
                                                                     
          net (gain) loss on investments and other assets
                          11,000,000 -28,000,000 -23,000,000                                         
          cash flows used for investing activities
                                                                     
          adjustments to reconcile net income to net cash from operating activities
                                                                     
          changes in assets and liabilities
                                                                     
          benefit from loan losses
                             836,000,000 799,000,000 787,000,000 809,000,000 800,000,000 742,000,000 742,000,000 751,000,000 679,000,000 674,000,000 640,000,000 586,000,000 578,000,000 445,000,000 412,000,000 424,000,000 306,000,000 390,000,000 711,000,000 159,000,000 337,599,000 126,288,000 232,584,000 151,529,000 320,587,000 99,514,000 175,540,000 417,709,000 382,670,000 712,565,000 724,264,000 1,387,206,000 399,732,000 380,999,000 643,861,000 937,813,000 714,175,000 364,838,000 212,135,000 324,477,000 
          net income on investments and other assets
                             7,000,000 9,000,000 11,000,000 10,000,000 12,000,000 11,000,000 11,000,000 11,000,000                                 
          net principal disbursed on loans originated for investment
                             -3,996,000,000 -2,898,000,000   -4,162,000,000 -2,679,000,000 -2,598,000,000 959,000,000 -4,246,000,000 -2,905,000,000   -3,988,000,000      -4,343,000,000 2,102,000,000 -1,552,313,000 -1,909,550,000 -928,728,000 305,591,000                 
          payments on redemption of preferred stock
                                                                     
          decrease in other assets
                                   -61,000,000 251,000,000                                 
          reconciliation of cash, cash equivalents and restricted cash:
                                                                     
          net gain on investments and other assets
                                                                     
          proceeds from sale of mortgage loans originated for sale
                                             1,149,000,000 1,083,000,000 -742,000,000 1,249,000,000 1,247,185,000                    
          net principal disbursed on mortgage loans originated for sale
                                             -1,092,000,000 -1,110,000,000 501,000,000 -1,156,000,000 -1,238,323,000                    
          maturities and sales of available-for-sale investment securities
                                        52,000,000 63,000,000 608,000,000 513,000,000 158,000,000 69,000,000 1,188,000,000 96,000,000 1,015,000,000 224,551,000 468,559,000 598,664,000 491,226,000 540,955,000 164,956,000 288,553,000 332,954,000    68,214,000         
          decrease in restricted cash
                                                    924,513,000                 
          net purchases of premises and equipment
                                                                     
          proceeds from sale of subsidiaries
                                                                     
          net decrease in short-term borrowings
                                                                     
          net increase in cash and cash equivalents
                                     57,000,000 299,000,000 -2,213,000,000 3,249,000,000 -162,000,000 1,459,000,000 -1,518,000,000 2,563,000,000 -1,219,000,000 4,530,000,000 -2,309,000,000 5,483,000,000 -2,311,767,000       72,692,000 -2,817,358,000    2,192,477,000 1,133,417,000 970,617,000 -1,446,935,000 -311,576,000 1,533,954,000 114,590,000 47,080,000 
          cash and cash equivalents, at beginning of period
                                     11,914,000,000 9,572,000,000 7,284,000,000 3,970,000,000 2,584,000,000 157,000 2,849,843,000 5,098,733,000  13,020,719,000  10,171,143,000  8,787,095,000 
          cash and cash equivalents, at end of period
                                     57,000,000 299,000,000 -2,213,000,000 15,163,000,000 -162,000,000 1,459,000,000 -1,518,000,000 12,135,000,000 -1,219,000,000 11,814,000,000 1,661,000,000 8,067,000,000 -2,311,610,000 1,125,541,000 -1,203,083,000 6,315,152,000 -1,107,682,000 184,565,000 -1,398,465,000 5,171,425,000  -2,419,638,000 -2,392,592,000 12,728,321,000  1,133,417,000 970,617,000 8,724,208,000  1,533,954,000 114,590,000 8,834,175,000 
          increase in restricted cash
                                      -1,186,000,000 1,007,000,000 -1,005,000,000    -911,000,000 -645,000,000 -3,000,000  -192,000,000                     
          net income investments and other assets
                                       13,000,000 14,000,000                             
          net gain on origination and sale of loans, investments, and other assets
                                                                     
          net gain on origination and sale of loans, investments and other assets
                                          14,000,000 13,000,000 13,000,000 -13,000,000 -36,000,000                       
          decrease (increase) in restricted cash
                                                                     
          depreciation and amortization on premises and equipment
                                               43,000,000 25,000,000 24,069,000 24,362,000 23,594,000 22,975,000 23,116,000 22,281,000 21,951,000 22,042,000 21,036,000 21,858,000 22,583,000 23,689,000 24,539,000 24,257,000 24,189,000 24,945,000 26,151,000 25,379,000 25,866,000 29,755,000 
          other depreciation and amortization
                                               79,000,000 43,000,000 274,927,000 -28,792,000 -35,650,000 -38,485,000 -33,971,000 18,156,000 -32,466,000 -21,036,000 24,892,000 20,468,000 18,742,000 18,737,000 116,526,000 -5,635,000 -6,462,000 1,133,000 32,127,000 31,319,000 29,975,000 30,826,000 
          accretion of accretable yield on acquired loans
                                               -55,000,000 -70,000,000                     
          gain on investments
                                               -1,000,000 -3,000,000                    
          loss on equity method and other investments
                                               16,000,000 4,000,000 2,939,000 3,207,000 2,431,000 2,423,000                 
          loss on premises and equipment
                                                                    
          gain on origination and sale of loans
                                               46,000,000                      
          stock-based compensation expense
                                               15,000,000 17,000,000 10,892,000 11,864,000 10,712,000 13,532,000 10,087,000 11,050,000 10,765,000 11,875,000 7,527,000 8,631,000 9,630,000 11,293,000 9,372,000 9,649,000 14,145,000 11,083,000 13,602,000 16,253,000 23,153,000 39,550,000 
          elimination of credit card rewards program forfeitures
                                                                     
          impairment of goodwill
                                                                     
          loss on diners club italy business held for sale
                                                                     
          proceeds from sale of student loans held for sale
                                                 -1,020,000                    
          purchases of loan receivables
                                                -133,000,000                     
          purchase of net assets of a business
                                                 -114,000                    
          repayment of long-term borrowings and bank notes
                                                 -319,000 -12,681,000         -64,913,000        
          payment of contingent consideration for purchase of net assets of a business, at fair value
                                                                     
          premium paid on debt exchange
                                                 -176,507,000                   
          non-cash investing and financing transactions:
                                                                     
          initial fair value of contingent consideration paid for purchase of net assets of a business
                                                                     
          assumption of debt by buyer related to loans sold
                                                 7,000 60,000 424,933,000                 
          gain on premises and equipment
                                                                     
          net cash provided (used) by investing activities
                                                                     
          initial fair value of contingent consideration to be paid for purchase of net assets of a business
                                                 -541,000                    
          (gain) loss on origination and sale of loans
                                                -51,000,000                     
          (gain) loss on investments
                                                 -25,972,000                   
          gain on purchase of business
                                                     9,082,000 -15,917,000             
          purchase of business, net of cash acquired
                                                     -35,109,000 -366,049,000             
          decrease in restricted cash - special dividend escrow
                                                                     
          increase in restricted cash - other
                                                                     
          proceeds from acquisition of deposits
                                                                   
          redemption of preferred stock
                                                                   
          repurchase of warrant
                                                                    
          dividend paid to morgan stanley
                                                                   
          assumption of slc debt
                                                     2,921,372,000             
          special dividend - morgan stanley
                                                                     
          (gain) loss on premises and equipment
                                                  -494,000                 
          loss on sale of other assets
                                                  -1,000 315,000                 
          (gain) on origination and sale of loans
                                                                     
          (gain) on purchase of business
                                                                     
          purchase of loan receivables
                                                  -107,826,000 -58,580,000 -223,669,000 -2,568,923,000 -131,266,000 -69,239,000 -395,658,000             
          purchase of other investments
                                                  -5,043,000 -13,322,000 -8,803,000                 
          dividends paid on common stock
                                                  -51,894,000 -53,474,000 -53,513,000                 
          non-cash transactions:
                                                                     
          gain on loans sold and held for sale
                                                                     
          proceeds from sale of loans held for sale
                                                   270,020,000                 
          net decrease in cash and cash equivalents
                                                   -1,203,083,000 3,465,309,000  184,565,000     -2,392,592,000 -292,398,000         
          loss on loans sold and held for sale
                                                    518,000                 
          post-closing adjustment payable - slc acquisition
                                                                     
          (gain) loss on loans sold and held for sale
                                                                     
          net principal disbursed on loans originated for sale
                                                         4,874,000 -48,393,000           
          proceeds from sales of loans originated for sale
                                                                     
          decrease in amounts due from asset securitization
                                                                     
          proceeds from sale of loans originated for investment
                                                                     
          proceeds from securitization
                                                                     
          decrease (increase) in restricted cash—special dividend escrow
                                                                    
          decrease (increase) in restricted cash—other
                                                                     
          proceeds from issuance of preferred stock and warrant
                                                                     
          maturities of securitized debt
                                                     -630,539,000 -1,238,692,000 -2,057,109,000 -1,819,185,000 -750,000,000 -200,000,000 -5,217,545,000 -3,142,983,000         
          net decrease (increase) in cash and cash equivalents
                                                                     
          acquisition of certificated beneficial interests in dcent and dcmt, net of maturities
                                                             1,913,356,000        
          special dividend—morgan stanley
                                                          33,757,000  -140,250,000       
          gain on loans sold
                                                                     
          net change in loans originated for sale
                                                      18,301,000 9,978,000 21,440,000             
          proceeds from sale of loans held for investment
                                                                     
          net principal disbursed on loans held for investment
                                                      -1,810,210,000 -1,257,410,000 -7,185,000 -1,054,011,000 -949,567,000 -794,358,000 -291,098,000 -1,751,620,000 -1,755,312,000 -667,054,000 -3,229,840,000 -3,761,626,000 -2,862,480,000 -1,693,211,000 -3,109,438,000 
          purchase of other investment
                                                                     
          decrease in restricted cash—special dividend escrow
                                                            643,311,000         
          decrease in restricted cash—for securitization investors
                                                      77,139,000    -6,584,000           
          maturities of other long-term borrowings
                                                      -10,926,000 -19,094,000 -315,028,000  -402,476,000 -116,270,000 -71,930,000         
          excess tax benefits related to stock-based compensation
                                                          -184,000           
          gain on investment securities
                                                                     
          gain on equipment
                                                       123,000    33,000  440,000 -49,000 -14,000     
          proceeds from sale of equipment
                                                       13,000 99,000 2,000   2,000 -266,000 374,000 1,139,000     
          cash paid during the year for:
                                                                     
          (gain) loss on investment securities
                                                        -141,000 -18,951,000 -180,000         
          decrease (increase) in restricted cash—for securitization investors
                                                        884,950,000             
          post-closing adjustment payable—slc acquisition
                                                        35,108,000             
          loss related to loans sold and held for sale
                                                                     
          loss on sale of goldfish business
                                                                 12,621,000 1,013,000   
          (gain) loss on equipment
                                                                     
          pension curtailment
                                                                     
          increase in amounts due from asset securitization
                                                             244,732,000 -169,238,000 79,647,000 386,408,000 414,259,000 57,779,000 230,010,000 103,244,000 
          decrease (increase) in restricted cash – special dividend escrow
                                                                     
          decrease (increase) in restricted cash – for securitization investors
                                                                     
          proceeds from the sale of goldfish business
                                                                   
          payments for business and other acquisitions, net of cash acquired
                                                                 -198,000    
          proceeds from issuance of long-term borrowings and bank notes
                                                                     
          effect of exchange rate changes on cash and cash equivalents
                                                                 -1,092,000 -23,500,000 
          cash and cash equivalents, at beginning of year
                                                                     
          cash and cash equivalents, at end of year
                                                                     
          special dividend – morgan stanley
                                                                     
          proceeds from sale of loans originated for sale
                                                                     
          (gain) loss on sale of student loans
                                                                     
          loss on disposal of equipment
                                                                     
          income tax deficiency on stock-based compensation expense
                                                          -2,042,000    -8,880,000 2,060,000 -11,674,000     
          proceeds from issuance of warrant
                                                                     
          net (decrease) in short-term borrowings
                                                                    
          purchase of treasury stock
                                                          -2,676,000           
          gain on disposal of equipment
                                                                     
          (increase) in restricted cash—for securitization investors
                                                            -2,437,239,000         
          proceeds from securitized debt
                                                            750,000,000         
          dividends paid to morgan stanley
                                                            -775,000,000         
          gains on sales of mortgages and installment loans
                                                                     
          impairment of goldfish business
                                                                     
          loss on investment securities
                                                                    
          loss on equipment
                                                                     
          proceeds from securitization and sale of loans held for investment
                                                             1,296,750,000 1,496,100,000   1,167,393,000 1,846,152,000 2,548,650,000 
          (increase) in restricted cash – special dividend escrow
                                                                     
          proceeds from the issuance of preferred stock and warrant
                                                                   
          proceeds from the issuance of common stock
                                                             -18,000        
          capital contributions from morgan stanley
                                                                     
          capital contributions to morgan stanley
                                                                     
          maturities of investment securities
                                                              129,601,000 79,069,000 906,000 2,474,000 6,020,000 5,601,000 23,105,000 
          purchases of investment securities
                                                              -126,335,000 -279,925,000 -73,897,000 -87,192,000 -11,762,000 -2,405,000 -17,962,000 
          (increase) in restricted cash—special dividend escrow
                                                                     
          net cash (used for) investing activities
                                                              -342,868,000 -556,699,000 -3,319,818,000     
          proceeds from the issuance of long-term borrowings
                                                                     
          loss on investments securities
                                                               1,012,000 805,000     
          increase in restricted cash—special dividend escrow
                                                                     
          repayment of long-term debt and bank notes
                                                               -5,263,000 -302,456,000 -118,597,000 -35,367,000 -85,965,000 -157,677,000 
          acquisition of certificated beneficial interests in dcent
                                                                     
          impairment of disposal group
                                                                    172,469,000 
          dividends paid
                                                                -29,263,000 -29,197,000 -29,288,000 -29,254,000 -29,217,000 
          cash paid (received) during the period for:
                                                                     
          proceeds from sales of loans originated for sales
                                                                     
          proceeds from issuance of long-term debt and bank notes
                                                                     
          exchange of retained seller’s interest for certificated beneficial interests in dcent
                                                                 165,000,000 200,000,000 385,000,000 
          capital contributions (to) from morgan stanley
                                                                     
          gains on sale of mortgages and installment loans
                                                                     
          loss on investments
                                                                  5,325,000 31,280,000 1,184,000 
          payments for business and other acquisitions
                                                                     
          impairment of goodwill and intangible assets
                                                                     
          net proceeds from
                                                                     
          business and other acquisitions