7Baggers

Smartsheet Inc
(NYSE:SMAR) 

SMAR stock logo

Smartsheet Inc. provides cloud-based platform for execution of work. It enables teams and organizations to plan, capture, manage, automate, and report on work. The company offers Dashboards that provides real-time visibility into the status of work to align individuals, managers, and executives; Por...

Founded: 2005
Full Time Employees: 3,191 (Jan 2023)
CEO: Mark Mader  
Sector: Technology
Industry: Software-Application

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At a glance:
Bull Thesis:
Bear Thesis:
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Income Statements:
Quarterly
Annual
    Unit: USD2024-10-31 2024-07-31 2024-04-30 2024-01-31 2023-10-31 2023-07-31 2023-04-30 2023-01-31 2022-10-31 2022-07-31 2022-04-30 2022-01-31 2021-10-31 2021-07-31 2021-04-30 2021-01-31 2020-10-31 2020-07-31 2020-04-30 2020-01-31 2019-10-31 2019-07-31 2019-04-30 2019-01-31 2018-10-31 2018-07-31 2018-04-30 
                               
      revenue
                               
      subscription
    273,703,000 263,530,000 249,095,000 244,038,000 232,470,000 221,522,000 206,001,000 198,856,000 186,070,000 173,533,000 155,276,000 145,655,000 132,597,000 121,110,000 108,013,000 101,107,000 90,890,000 83,622,000 77,163,000 71,067,000 64,355,000 58,315,000 50,321,000 46,481,000 41,520,000 37,470,000 32,057,000 
      professional services
    13,168,000 12,882,000 13,889,000 12,911,000 13,448,000 14,063,000 13,885,000 13,481,000 13,507,000 13,158,000 13,034,000 11,731,000 12,031,000 10,626,000 9,069,000 8,764,000 8,043,000 7,600,000 8,324,000 7,452,000 7,170,000 6,329,000 5,873,000 5,670,000 5,348,000 4,914,000 4,262,000 
      total revenue
    286,871,000 276,412,000 262,984,000 256,949,000 245,918,000 235,585,000 219,886,000 212,337,000 199,577,000 186,691,000 168,310,000 157,386,000 144,628,000 131,736,000 117,082,000 109,871,000 98,933,000 91,222,000 85,487,000 78,519,000 71,525,000 64,644,000 56,194,000 52,151,000 46,868,000 42,384,000 36,319,000 
      yoy
    16.65% 17.33% 19.60% 21.01% 23.22% 26.19% 30.64% 34.91% 37.99% 41.72% 43.75% 43.25% 46.19% 44.41% 36.96% 39.93% 38.32% 41.11% 52.13% 50.56% 52.61% 52.52% 54.72%     
      qoq
    3.78% 5.11% 2.35% 4.49% 4.39% 7.14% 3.56% 6.39% 6.90% 10.92% 6.94% 8.82% 9.79% 12.52% 6.56% 11.06% 8.45% 6.71% 8.87% 9.78% 10.64% 15.04% 7.75% 11.27% 10.58% 16.70%  
      cost of revenue
                               
      total cost of revenue
    53,736,000 49,851,000 48,322,000 46,491,000 47,038,000 47,038,000 45,881,000 44,713,000 42,863,000 40,551,000 37,158,000 33,020,000 29,415,000 27,466,000 26,572,000 24,350,000 23,730,000 19,018,000 18,441,000 15,652,000 14,098,000 12,665,000 10,485,000 9,667,000 8,704,000 8,155,000 7,323,000 
      gross profit
    233,135,000 226,561,000 214,662,000 210,458,000 198,880,000 188,547,000 174,005,000 167,624,000 156,714,000 146,140,000 131,152,000 124,366,000 115,213,000 104,270,000 90,510,000 85,521,000 75,203,000 72,204,000 67,046,000 62,867,000 57,427,000 51,979,000 45,709,000 42,484,000 38,164,000 34,229,000 28,996,000 
      yoy
    17.22% 20.16% 23.37% 25.55% 26.91% 29.02% 32.67% 34.78% 36.02% 40.16% 44.90% 45.42% 53.20% 44.41% 35.00% 36.03% 30.95% 38.91% 46.68% 47.98% 50.47% 51.86% 57.64%     
      qoq
    2.90% 5.54% 2.00% 5.82% 5.48% 8.36% 3.81% 6.96% 7.24% 11.43% 5.46% 7.94% 10.49% 15.20% 5.83% 13.72% 4.15% 7.69% 6.65% 9.47% 10.48% 13.72% 7.59% 11.32% 11.50% 18.05%  
      gross margin %
    81.27% 81.96% 81.63% 81.91% 80.87% 80.03% 79.13% 78.94% 78.52% 78.28% 77.92% 79.02% 79.66% 79.15% 77.30% 77.84% 76.01% 79.15% 78.43% 80.07% 80.29% 80.41% 81.34% 81.46% 81.43% 80.76% 79.84% 
      operating expenses
                               
      research and development
    63,477,000 63,600,000 62,437,000 61,266,000 58,257,000 58,358,000 56,190,000 58,376,000 50,526,000 53,784,000 52,519,000 48,736,000 41,151,000 39,079,000 36,474,000 32,273,000 32,369,000 28,089,000 25,991,000 27,973,000 25,049,000 22,210,000 20,238,000 15,986,000 15,599,000 14,412,000 12,844,000 
      sales and marketing
    127,854,000 130,222,000 125,239,000 127,891,000 137,920,000 129,813,000 114,952,000 119,728,000 120,116,000 124,015,000 115,391,000 98,138,000 83,114,000 77,120,000 71,379,000 62,522,000 59,197,000 53,779,000 54,783,000 50,491,000 50,896,000 39,260,000 35,413,000 29,344,000 30,084,000 24,255,000 22,384,000 
      general and administrative
    45,155,000 41,219,000 38,115,000 37,871,000 38,153,000 36,523,000 34,978,000 33,938,000 28,629,000 33,200,000 33,044,000 29,637,000 26,928,000 31,621,000 21,018,000 19,771,000 19,530,000 17,046,000 15,096,000 14,499,000 13,330,000 11,457,000 10,939,000 9,838,000 8,888,000 8,524,000 6,798,000 
      total operating expenses
    236,486,000 235,041,000 225,791,000 227,028,000 234,330,000 224,694,000 206,120,000 212,042,000 199,271,000 210,999,000 200,954,000 176,511,000 151,193,000 147,820,000 128,871,000 114,566,000 111,096,000 98,914,000 95,870,000 92,963,000 89,275,000 72,927,000 66,590,000 55,168,000 54,571,000 47,191,000 42,026,000 
      income from operations
    -3,351,000 -8,480,000 -11,129,000 -16,570,000 -35,450,000 -36,147,000 -32,115,000 -44,418,000 -42,557,000 -64,859,000 -69,802,000 -52,145,000 -35,980,000 -43,550,000 -38,361,000 -29,045,000 -35,893,000 -26,710,000 -28,824,000 -30,096,000 -31,848,000 -20,948,000 -20,881,000 -12,684,000 -16,407,000 -12,962,000 -13,030,000 
      yoy
    -90.55% -76.54% -65.35% -62.70% -16.70% -44.27% -53.99% -14.82% 18.28% 48.93% 81.96% 79.53% 0.24% 63.05% 33.09% -3.49% 12.70% 27.51% 38.04% 137.28% 94.11% 61.61% 60.25%     
      qoq
    -60.48% -23.80% -32.84% -53.26% -1.93% 12.55% -27.70% 4.37% -34.39% -7.08% 33.86% 44.93% -17.38% 13.53% 32.07% -19.08% 34.38% -7.33% -4.23% -5.50% 52.03% 0.32% 64.62% -22.69% 26.58% -0.52%  
      operating margin %
    -1.17% -3.07% -4.23% -6.45% -14.42% -15.34% -14.61% -20.92% -21.32% -34.74% -41.47% -33.13% -24.88% -33.06% -32.76% -26.44% -36.28% -29.28% -33.72% -38.33% -44.53% -32.41% -37.16% -24.32% -35.01% -30.58% -35.88% 
      interest income
    8,272,000 8,836,000 7,826,000 7,601,000 6,976,000 5,847,000 5,217,000 3,729,000 2,344,000 1,281,000 388,000 13,000 12,000 12,000 11,000 11,000 14,000 92,000 1,327,000 2,337,000 2,810,000 2,114,000      
      other income
    47,000 -263,000 -377,000 -120,000 -790,000 -55,000 -536,000 -285,000 593,000 1,624,000 -828,000 -925,000 -651,000 -564,000 1,327,000 401,000 -25,000 134,000 -214,000 -219,000 187,000 -319,000      
      income before income tax provision
    4,968,000 93,000 -3,680,000 -9,089,000 -29,264,000 -30,355,000 -27,434,000 -40,974,000 -39,620,000 -61,954,000 -70,242,000 -53,057,000 -36,619,000 -44,102,000 -37,023,000 -28,633,000 -35,904,000 -26,484,000 -27,711,000 -27,978,000 -28,851,000 -19,153,000 -19,844,000     
      income tax provision
    3,644,000 -7,765,000 5,178,000 -113,000 3,164,000 3,002,000 2,436,000 1,758,000 517,000 359,000 215,000 82,000 99,000 66,000 49,000 32,000 -3,933,000 75,000 73,000 182,000 5,000 -39,000 -35,000     
      net income
    1,324,000 7,858,000 -8,858,000 -8,976,000 -32,428,000 -33,357,000 -29,870,000 -42,732,000 -40,137,000 -62,313,000 -70,457,000 -53,139,000 -36,718,000 -44,168,000 -37,072,000 -28,665,000 -31,971,000 -26,559,000 -27,784,000 -28,160,000 -28,856,000 -19,114,000 -19,809,000 -11,685,000 -15,569,000 -12,301,000 -14,330,000 
      yoy
    -104.08% -123.56% -70.34% -78.99% -19.21% -46.47% -57.61% -19.58% 9.31% 41.08% 90.05% 85.38% 14.85% 66.30% 33.43% 1.79% 10.79% 38.95% 40.26% 140.99% 85.34% 55.39% 38.23%     
      qoq
    -83.15% -188.71% -1.31% -72.32% -2.79% 11.67% -30.10% 6.47% -35.59% -11.56% 32.59% 44.72% -16.87% 19.14% 29.33% -10.34% 20.38% -4.41% -1.34% -2.41% 50.97% -3.51% 69.53% -24.95% 26.57% -14.16%  
      net income margin %
    0.46% 2.84% -3.37% -3.49% -13.19% -14.16% -13.58% -20.12% -20.11% -33.38% -41.86% -33.76% -25.39% -33.53% -31.66% -26.09% -32.32% -29.11% -32.50% -35.86% -40.34% -29.57% -35.25% -22.41% -33.22% -29.02% -39.46% 
      net income per share
    0.01 0.06 -0.06 -0.07 -0.24 -0.25 -0.23 -0.33 -0.31 -0.48 -0.55 -0.42 -0.29 -0.35 -0.3 -0.23 -0.26 -0.22 -0.23 -0.24 -0.25 -0.17 -0.19 -0.1 -0.15 -0.12 -0.68 
      weighted-average shares outstanding used to compute net income per share, basic
    139,007 138,408                          
      weighted-average shares outstanding used to compute net income per share, diluted
    142,668 141,157                          
      weighted-average shares outstanding used to compute net income per share, basic and diluted
      137,428 134,507 135,189 133,829 132,542 130,071 130,634 129,645 128,519 125,632 126,118 125,210 124,110 120,663 121,203 119,921 118,868 112,991 116,861 111,557 105,595 83,141 102,822 102,569 21,008 
      interest income and other
                          1,037,000 1,182,000 860,000 749,000 -1,300,000 
      net income before benefit from income taxes
                           -10,522,500 -15,547,000 -12,213,000  
      benefit from income taxes
                           27,500 22,000 88,000  
      deemed dividend
                               
      net income attributable to common shareholders
                           -11,685,000 -15,569,000 -12,301,000  
    Balance Sheets:
    Quarterly
    Annual
      Unit: USD2024-10-31 2024-07-31 2024-04-30 2024-01-31 2023-10-31 2023-07-31 2023-04-30 2023-01-31 2022-10-31 2022-07-31 2022-04-30 2022-01-31 2021-10-31 2021-07-31 2021-04-30 2021-01-31 2020-10-31 2020-07-31 2020-04-30 2020-01-31 2019-10-31 2019-07-31 2019-04-30 2019-01-31 2018-10-31 2018-07-31 2018-04-30 
                                 
        assets
                                 
        current assets:
                                 
        cash and cash equivalents
      454,281,000 393,487,000 333,502,000 282,094,000 233,247,000 237,278,000 294,946,000 223,156,000 194,404,000 227,370,000 239,683,000 449,074,000 439,950,000 442,801,000 439,656,000 442,200,000 420,417,000 545,975,000 544,178,000 515,924,000 513,357,000 511,214,000 208,799,000 213,085,000 212,028,000 211,111,000 49,657,000 
        short-term investments
      306,640,000 313,082,000 336,015,000 346,701,000 335,492,000 311,707,000 194,593,000 233,225,000 240,320,000 228,294,000 206,981,000         50,532,000 50,000,000 50,000,000      
        accounts receivable
      200,436,000 193,076,000 156,818,000 238,708,000 179,475,000 156,492,000 152,104,000 198,643,000 148,466,000 130,799,000 119,473,000 151,138,000 106,347,000 91,082,000 89,310,000 102,648,000 65,827,000 54,663,000 49,453,000 56,863,000 42,634,000 40,178,000 33,286,000 30,173,000 23,815,000 23,597,000 18,188,000 
        prepaid expenses and other current assets
      69,840,000 63,990,000 83,423,000 64,366,000 53,625,000 54,904,000 68,025,000 55,063,000 35,190,000 37,256,000 46,008,000 34,390,000 26,883,000 25,525,000 17,454,000 13,524,000 12,553,000 9,969,000 9,999,000 7,643,000 9,369,000 9,914,000 6,413,000 3,922,000 5,660,000 5,879,000 5,122,000 
        total current assets
      1,031,197,000 963,635,000 909,758,000 931,869,000 801,839,000 760,381,000 709,668,000 710,087,000 618,380,000 623,719,000 612,145,000 634,602,000 573,180,000 559,408,000 546,420,000 558,372,000 498,797,000 610,607,000 603,630,000 630,962,000 615,360,000 611,306,000 248,498,000 247,180,000 241,503,000 240,587,000 72,967,000 
        restricted cash
      18,000 18,000 18,000 19,000 184,000 193,000 189,000 197,000 181,000 17,000 16,000 17,000 17,000 18,000 18,000 18,000 359,000 659,000 720,000 865,000 1,051,000 886,000 862,000 2,620,000 2,435,000 2,297,000 2,321,000 
        deferred commissions
      156,724,000 155,696,000 152,833,000 148,867,000 142,051,000 136,248,000 129,058,000 121,785,000 110,038,000 100,738,000 94,130,000 91,312,000 79,528,000 74,092,000 66,669,000 60,529,000 54,698,000 51,736,000 49,857,000 48,255,000 40,946,000 35,615,000 31,823,000 29,014,000 24,349,000 20,722,000 17,988,000 
        property and equipment
      39,139,000 41,153,000 43,533,000 42,362,000 41,701,000 40,262,000 39,162,000 39,395,000 39,409,000 38,584,000 37,787,000 36,835,000 36,768,000 35,526,000 32,389,000 28,613,000 28,169,000 27,220,000 27,053,000 26,981,000 26,915,000 25,906,000 23,256,000 22,540,000 21,804,000 19,750,000 16,632,000 
        operating lease right-of-use assets
      29,693,000 32,102,000 36,882,000 39,480,000 42,060,000 46,922,000 51,123,000 54,278,000 61,233,000 63,619,000 67,735,000 67,171,000 70,723,000 73,685,000 77,590,000 81,081,000 63,038,000 65,046,000 67,929,000 57,590,000 56,744,000 49,719,000 51,514,000     
        intangible assets
      20,635,000 22,943,000 25,251,000 27,960,000 30,531,000 33,442,000 36,097,000 39,069,000 41,360,000 39,125,000 41,610,000 44,096,000 46,577,000 49,097,000 51,618,000 54,139,000 56,936,000 13,456,000 14,306,000 15,155,000 16,005,000 16,857,000 1,619,000 1,827,000 1,165,000 1,292,000 1,420,000 
        goodwill
      141,477,000 141,477,000 141,477,000 141,477,000 140,928,000 141,723,000 141,518,000 142,415,000 141,004,000 125,605,000 125,605,000 125,605,000 125,605,000 125,605,000 125,605,000 125,605,000 125,878,000 16,497,000 16,497,000 16,497,000 16,497,000 16,677,000 5,496,000 5,496,000 532,000 532,000 445,000 
        other long-term assets
      4,408,000 5,817,000 5,979,000 5,445,000 3,939,000 3,595,000 3,135,000 2,983,000 2,800,000 2,842,000 2,930,000 3,194,000 3,708,000 3,302,000 3,167,000 3,432,000 3,654,000 3,662,000 2,614,000 1,409,000 1,259,000 265,000 169,000 67,000 21,000 21,000 3,262,000 
        total assets
      1,423,291,000 1,362,841,000 1,315,731,000 1,337,479,000 1,203,233,000 1,162,766,000 1,109,950,000 1,110,209,000 1,014,405,000 994,249,000 981,958,000 1,002,832,000 936,106,000 920,733,000 903,476,000 911,789,000 831,529,000 788,883,000 782,606,000 797,714,000 774,777,000 757,231,000 363,237,000 308,744,000 291,809,000 285,201,000 115,035,000 
        liabilities and shareholders’ equity
                                 
        current liabilities:
                                 
        accounts payable
      1,128,000 6,076,000 862,000 2,937,000 1,005,000 1,502,000 1,727,000 2,125,000 3,874,000 3,522,000 7,366,000 1,506,000 1,751,000 1,826,000 2,832,000 2,851,000 5,312,000 1,524,000 6,108,000 7,720,000 4,024,000 2,546,000 4,723,000 4,658,000 3,041,000 2,721,000 2,911,000 
        accrued compensation and related benefits
      74,840,000 61,496,000 59,288,000 77,453,000 75,155,000 66,181,000 53,106,000 68,347,000 54,670,000 54,115,000 46,337,000 66,744,000 48,057,000 51,479,000 35,780,000 47,861,000 28,202,000 24,654,000 16,001,000 39,635,000 29,703,000 25,416,000 18,071,000 25,557,000 19,039,000 16,442,000 11,112,000 
        other accrued liabilities
      37,309,000 30,743,000 30,552,000 30,534,000 31,258,000 35,135,000 28,783,000 27,437,000 27,387,000 25,727,000 24,378,000 18,901,000 23,110,000 19,007,000 11,704,000 17,263,000 10,481,000 11,106,000 10,654,000 12,428,000 13,285,000 10,395,000 8,186,000 6,544,000 6,108,000 5,125,000 4,629,000 
        operating lease liabilities, current
      15,288,000 15,981,000 15,711,000 16,040,000 16,263,000 17,597,000 19,299,000 19,220,000 19,132,000 18,544,000 19,330,000 18,003,000 17,959,000 17,298,000 17,381,000 17,059,000 14,506,000 14,116,000 13,890,000 13,020,000 11,041,000 9,530,000 9,423,000     
        finance lease liabilities, current
      255,000 280,000 239,000 216,000 194,000            2,228,000 1,916,000 2,213,000 2,465,000 3,025,000 3,277,000 3,410,000     
        deferred revenue
      556,320,000 547,995,000 541,734,000 568,670,000 482,898,000 461,239,000 453,831,000 457,534,000 383,170,000 363,967,000 344,657,000 332,285,000 266,534,000 249,893,000 238,691,000 222,689,000 181,624,000 168,566,000 162,740,000 157,972,000 135,021,000 123,529,000 108,759,000 95,766,000 83,906,000 76,024,000 66,214,000 
        total current liabilities
      685,140,000 662,571,000 648,386,000 695,850,000 606,773,000 581,654,000 556,746,000 574,663,000 488,233,000 465,875,000 442,068,000 437,439,000 357,411,000 339,503,000 306,388,000 307,723,000 242,353,000 221,882,000 211,606,000 233,240,000 196,099,000 174,693,000 152,572,000 136,293,000 115,726,000 104,023,000 87,744,000 
        operating lease liabilities, non-current
      23,936,000 26,643,000 29,692,000 33,100,000 36,174,000 40,068,000 43,372,000 47,564,000 51,361,000 52,292,000 57,148,000 58,237,000 61,824,000 65,245,000 68,698,000 71,925,000 52,727,000 54,982,000 57,397,000 47,913,000 48,668,000 42,964,000 44,571,000     
        finance lease liabilities, non-current
      279,000 339,000 398,000 455,000 505,000             866,000 1,235,000 1,664,000 2,156,000 2,295,000 1,994,000     
        deferred revenue, non-current
      4,095,000 1,859,000 2,023,000 1,785,000 2,572,000 1,679,000 1,530,000 2,195,000 2,181,000 1,379,000 1,766,000 2,377,000 1,214,000 933,000 976,000 1,308,000 1,059,000 692,000 474,000 837,000 817,000 338,000 302,000 367,000 245,000 133,000 127,000 
        other long-term liabilities
      696,000 538,000 424,000 434,000 404,000 343,000 337,000 129,000 73,000    3,904,000 3,904,000 3,904,000 3,904,000 6,808,000 4,736,000 1,531,000    1,003,000 2,928,000 1,192,000 728,000 517,000 
        total liabilities
      714,146,000 691,950,000 680,923,000 731,624,000 646,428,000 623,744,000 601,985,000 624,551,000 541,848,000 519,546,000 500,982,000 498,053,000 424,353,000 409,585,000 379,966,000 384,860,000 302,947,000 283,158,000 272,243,000 283,654,000 247,740,000 220,290,000 200,442,000 141,752,000 120,195,000 108,774,000 93,895,000 
        commitments and contingencies
                                 
        shareholders’ equity:
                                 
        preferred stock, no par value; 10,000,000 shares authorized, no shares issued or outstanding as of october 31, 2024 and january 31, 2024
                                 
        class a common stock
                                 
        class b common stock
                                 
        additional paid-in capital
      1,621,429,000 1,575,180,000 1,507,602,000 1,468,805,000 1,411,594,000 1,360,851,000 1,296,364,000 1,243,730,000 1,189,485,000 1,150,410,000 1,094,309,000 1,047,313,000 1,001,148,000 963,825,000 932,019,000 898,366,000 871,354,000 816,526,000 794,605,000 770,518,000 755,334,000 736,383,000 343,120,000    29,414,000 
        accumulated other comprehensive income
      196,000 -148,000 -1,132,000 -146,000 -961,000 -429,000 -356,000 101,000                    
        accumulated deficit
      -912,480,000 -904,141,000 -871,662,000 -862,804,000 -853,828,000 -821,400,000 -788,043,000 -758,173,000 -715,441,000 -675,304,000 -612,991,000 -542,534,000 -489,395,000 -452,677,000 -408,509,000 -371,437,000 -342,772,000 -310,801,000 -284,242,000 -256,458,000 -228,297,000 -199,442,000 -180,325,000    -120,961,000 
        total shareholders’ equity
      709,145,000 670,891,000 634,808,000 605,855,000 556,805,000 539,022,000 507,965,000 485,658,000 472,557,000 474,703,000 480,976,000 504,779,000 511,753,000 511,148,000 523,510,000 526,929,000 528,582,000 505,725,000 510,363,000 514,060,000 527,037,000 536,941,000 162,795,000     
        total liabilities and shareholders’ equity
      1,423,291,000 1,362,841,000 1,315,731,000 1,337,479,000 1,203,233,000 1,162,766,000 1,109,950,000 1,110,209,000 1,014,405,000 994,249,000 981,958,000 1,002,832,000 936,106,000 920,733,000 903,476,000 911,789,000 831,529,000 788,883,000 782,606,000 797,714,000 774,777,000       
        preferred stock, no par value; 10,000,000 shares authorized, no shares issued or outstanding as of july 31, 2024 and january 31, 2024
                                 
        preferred stock, no par value; 10,000,000 shares authorized, no shares issued or outstanding as of april 30, 2024 and january 31, 2024
                                 
        preferred stock, no par value; 10,000,000 shares authorized, no shares issued or outstanding as of january 31, 2024 and january 31, 2023
                                 
        current assets
                                 
        current liabilities
                                 
        shareholders’ equity
                                 
        preferred stock, no par value; 10,000,000 shares authorized, no shares issued or outstanding as of october 31, 2023 and january 31, 2023
                                 
        preferred stock, no par value; 10,000,000 shares authorized, no shares issued or outstanding as of july 31, 2023 and january 31, 2023
                                 
        preferred stock, no par value; 10,000,000 shares authorized, no shares issued or outstanding as of april 30, 2023 and january 31, 2023
                                 
        preferred stock, no par value; 10,000,000 shares authorized, no shares issued or outstanding as of january 31, 2023 and january 31, 2022
                                 
        preferred stock, no par value; 10,000,000 shares authorized, no shares issued or outstanding as of october 31, 2022 and january 31, 2022
                                 
        accumulated other comprehensive loss
              -1,487,000 -403,000 -342,000                 
        preferred stock, no par value; 10,000,000 shares authorized, no shares issued or outstanding as of july 31, 2022 and january 31, 2022
                                 
        preferred stock, no par value; 10,000,000 shares authorized, no shares issued or outstanding as of april 30, 2022 and january 31, 2022
                                 
        preferred stock, no par value; 10,000,000 shares authorized, no shares issued or outstanding as of january 31, 2022 and january 31, 2021
                                 
        preferred stock, no par value; 10,000,000 shares authorized, no shares issued or outstanding as of october 31, 2021 and january 31, 2021
                                 
        preferred stock, no par value; 10,000,000 shares authorized, no shares issued or outstanding as of july 31, 2021 and january 31, 2021
                                 
        preferred stock, no par value; 10,000,000 shares authorized, no shares issued or outstanding as of april 30, 2021 and january 31, 2021
                                 
        preferred stock, no par value; 10,000,000 shares authorized, no shares issued or outstanding as of january 31, 2021 and january 31, 2020
                                 
        preferred stock, no par value; 10,000,000 shares authorized, no shares issued or outstanding as of october 31, 2020 and january 31, 2020
                                 
        preferred stock, no par value; 10,000,000 shares authorized, no shares issued or outstanding as of july 31, 2020 and january 31, 2020
                                 
        long-term assets
                                 
        preferred stock, no par value; 10,000,000 shares authorized, no shares issued or outstanding as of april 30, 2020 and january 31, 2020
                                 
        preferred stock, no par value; 10,000,000 shares authorized, no shares issued or outstanding as of january 31, 2020 and january 31, 2019
                                 
        preferred stock, no par value; 10,000,000 shares authorized, no shares issued or outstanding as of october 31, 2019 and january 31, 2019
                                 
        liabilities, preferred stock, and shareholders’ equity
                                 
        preferred stock, no par value; 10,000,000 shares authorized, no shares issued or outstanding as of july 31, 2019 and january 31, 2019
                                 
        total liabilities, preferred stock, and shareholders’ equity
                           757,231,000      
        liabilities, convertible preferred stock, and shareholders’ equity
                                 
        preferred stock, no par value; 10,000,000 shares authorized, no shares issued or outstanding as of april 30, 2019 and january 31, 2019
                                 
        total liabilities, convertible preferred stock, and shareholders’ equity
                            363,237,000     
        capital leases payable
                             3,768,000 3,632,000 3,711,000  
        capital leases payable, non-current
                             2,164,000 3,032,000 3,890,000  
        convertible preferred stock warrant liability
                                2,598,000 
        liabilities, convertible preferred stock, and shareholders’ deficit
                                 
        capital lease payable
                                2,878,000 
        capital lease payable, non-current
                                2,909,000 
        convertible preferred stock
                                 
        convertible preferred stock, no par value; 67,756,647 shares authorized as of april 30, 2018 and january 31, 2018; 67,619,377 shares issued and outstanding with aggregate liquidation preference of 113,217 as of april 30, 2018 and january 31, 2018
                                112,687,000 
        shareholders’ deficit:
                                 
        common stock
                                 
        total shareholders’ deficit
                                -91,547,000 
        total liabilities, convertible preferred stock and shareholders’ deficit
                                115,035,000 
      Cashflow Statements:
      Quarterly
      Annual
        Unit: USD2024-10-31 2024-07-31 2024-04-30 2024-01-31 2023-10-31 2023-07-31 2023-04-30 2023-01-31 2022-10-31 2022-07-31 2022-04-30 2022-01-31 2021-10-31 2021-07-31 2021-04-30 2021-01-31 2020-10-31 2020-07-31 2020-04-30 2020-01-31 2019-10-31 2019-07-31 2019-04-30 2019-01-31 2018-10-31 2018-07-31 2018-04-30 
                                   
          cash flows from operating activities
                                   
          net income
        1,324,000 7,858,000 -8,858,000 -8,976,000 -32,428,000 -33,357,000 -29,870,000 -42,732,000 -40,137,000 -62,313,000 -70,457,000 -53,139,000 -36,718,000 -44,168,000 -37,072,000 -28,665,000 -31,971,000 -26,559,000 -27,784,000 -28,160,000 -28,856,000 -19,115,000 -19,809,000 -11,685,000 -15,569,000 -12,301,000 -14,330,000 
          adjustments to reconcile net income to net cash from operating activities:
                                   
          share-based compensation expense
        45,835,000 47,369,000 49,920,000 52,757,000 49,647,000 52,023,000 51,779,000 49,097,000 38,070,000 45,488,000 43,900,000 34,833,000 27,874,000 28,476,000 23,717,000 20,797,000 18,485,000 18,106,000 14,362,000 11,805,000 10,305,000 9,087,000 6,296,000 3,919,000 6,044,000 4,098,000 1,842,000 
          depreciation and amortization
        7,496,000 7,007,000 6,618,000 7,004,000 6,817,000 6,781,000 6,410,000 6,380,000 6,237,000 6,161,000 6,078,000                 
          net amortization of premiums (discounts) on investments
        -1,246,000 -1,779,000 -3,034,000  -3,901,000 -2,817,000 -2,028,000 -1,570,000                    
          amortization of deferred commission costs
        17,764,000 16,903,000 15,661,000 15,148,000 14,061,000 12,949,000 11,429,000 10,381,000 9,145,000 14,490,000 13,077,000 12,505,000 11,441,000 10,533,000 9,201,000 8,646,000 7,969,000 7,357,000 6,719,000 6,130,000 5,253,000 4,565,000 3,858,000  2,890,000 2,455,000 1,997,000 
          unrealized foreign currency (gain) loss
        -85,000   -14,000    -438,000 -1,183,000 -166,000 589,000   541,000 -319,000 -258,000 106,000           
          non-cash operating lease costs
        2,426,000 2,489,000 2,598,000 2,562,000 3,128,000 3,167,000 3,155,000 7,283,000 3,726,000 4,006,000 3,899,000 3,804,000 3,705,000 3,905,000 3,491,000 3,407,000 2,904,000 2,877,000 2,736,000         
          impairment of long-lived assets
                                
          other
        1,510,000 1,879,000 2,106,000 953,000 1,415,000 802,000 872,000 428,000 -49,000                   
          changes in operating assets and liabilities:
                                   
          accounts receivable
        -8,172,000 -38,086,000 80,028,000 -60,451,000 -23,892,000 -5,313,000 45,746,000 -50,336,000 -17,618,000 -11,132,000 31,489,000 -44,871,000 -15,226,000 -1,835,000 13,357,000 -36,802,000 -8,611,000 -5,141,000 7,442,000 -14,277,000 -2,378,000 -6,159,000 -3,151,000 -6,285,000 -233,000 -5,395,000 -3,352,000 
          prepaid expenses and other current assets
        -5,830,000 19,353,000 -19,099,000 -10,608,000 1,011,000 7,030,000 -6,981,000 -20,543,000 2,910,000 9,299,000 -13,103,000 -6,799,000 -1,499,000 -7,952,000 -3,634,000 -787,000 -618,000 -60,000 -2,213,000 1,847,000 568,000 -3,626,000 -2,698,000 1,991,000 257,000 -811,000 -956,000 
          other long-term assets
        -278,000 -7,000 -754,000 -1,648,000 -603,000 -531,000 -267,000 -254,000 -205,000 -163,000 32,000 -211,000 614,000 -135,000 199,000 156,000 -3,934,000 -1,237,000 -804,000 -147,000 6,000 -97,000 -101,000 158,000 -1,000 290,000 -240,000 
          accounts payable
        -4,781,000 5,055,000 -1,939,000 1,825,000 -395,000 -356,000 -246,000 -1,202,000 -646,000 -3,686,000 5,688,000 -252,000 -105,000 98,000 -1,072,000 -2,046,000 3,258,000 -4,131,000 -1,996,000 3,830,000 1,862,000 -2,423,000 324,000 1,090,000 344,000 360,000 237,000 
          other accrued liabilities
        9,947,000 -3,202,000 -89,000 -619,000 -3,900,000 6,419,000 1,581,000 -62,000 1,529,000 1,370,000 5,595,000 -4,307,000 4,975,000 6,762,000 -5,480,000 6,667,000 -557,000 1,286,000 -1,853,000 -891,000 2,761,000 2,283,000 1,687,000 632,000 967,000 317,000 1,508,000 
          accrued compensation and related benefits
        9,301,000 8,112,000 -22,896,000 5,873,000 4,358,000 18,215,000 -20,552,000 14,714,000 -2,202,000 15,017,000 -23,790,000 15,732,000 907,000 10,732,000 -7,465,000 15,297,000 5,426,000 4,949,000 -19,861,000 6,132,000 6,563,000 4,564,000 -5,265,000 3,941,000 3,721,000 3,211,000 -2,141,000 
          deferred commissions
        -18,792,000 -19,766,000 -19,627,000 -21,963,000 -19,865,000 -20,139,000 -18,701,000 -22,128,000 -18,444,000 -21,099,000 -15,895,000 -24,289,000 -16,876,000 -17,957,000 -15,341,000 -14,476,000 -10,932,000 -9,236,000 -8,321,000 -13,438,000 -10,584,000 -8,357,000 -6,667,000 -8,093,000 -6,518,000 -5,188,000 -4,694,000 
          deferred revenue
        10,433,000 6,513,000 -26,898,000 85,342,000 22,256,000 7,635,000 -4,452,000 74,180,000 19,020,000 18,892,000 11,761,000 66,914,000 16,922,000 11,158,000 15,670,000 41,314,000 8,772,000 6,043,000 4,405,000 22,971,000 11,971,000 13,776,000 12,928,000 11,981,000 7,994,000 9,816,000 9,060,000 
          other long-term liabilities
        158,000 114,000 -10,000 30,000 62,000 6,000 210,000 52,000        -2,903,000 2,071,000 3,205,000 1,531,000   734,000 464,000 211,000 -87,000 
          operating lease liabilities
        -3,482,000 -3,358,000 -3,704,000 -3,713,000 -4,274,000 -4,157,000 -3,895,000 -3,836,000 -2,711,000 -4,003,000 -3,867,000 -3,619,000 -3,488,000 -3,431,000 -3,005,000 34,000 -2,692,000 -2,459,000 -2,582,000 1,234,000 7,207,000 -1,456,000 -1,354,000     
          net cash from operating activities
        63,528,000 59,144,000 50,078,000 59,702,000 15,146,000 48,459,000 34,571,000 20,193,000 -1,773,000 10,221,000 -5,053,000 -152,000 -2,161,000 1,762,000 -2,961,000 15,204,000 -5,249,000 -1,318,000 -24,285,000 -42,000 1,049,000 -2,692,000 -9,185,000 3,995,000 2,423,000 -1,119,000 -8,154,000 
          capital expenditures
        -1,646,000 -1,976,000 -4,364,000 -3,391,000 -3,737,000 -2,960,000 -3,250,000 -3,796,000 -2,873,000 -3,114,000 -4,014,000 -2,591,000 -4,147,000 -5,294,000 -5,237,000 -3,148,000 -2,936,000 -2,438,000 -3,262,000 -2,476,000 -2,894,000 -3,591,000 -2,277,000 -2,256,000 -3,465,000 -2,253,000 -336,000 
          free cash flows
        61,882,000 57,168,000 45,714,000 56,311,000 11,409,000 45,499,000 31,321,000 16,397,000 -4,646,000 7,107,000 -9,067,000 -2,743,000 -6,308,000 -3,532,000 -8,198,000 12,056,000 -8,185,000 -3,756,000 -27,547,000 -2,518,000 -1,845,000 -6,283,000 -11,462,000 1,739,000 -1,042,000 -3,372,000 -8,490,000 
          cash flows from investing activities
                                   
          purchases of short-term investments
        -58,329,000 -64,179,000 -112,913,000 -138,103,000 -126,907,000 -186,470,000 -62,010,000 -72,286,000 -86,519,000 -90,570,000 -207,274,000         -50,532,000       
          maturities of short-term investments
        63,706,000 92,612,000 125,647,000 131,200,000 107,000,000 78,015,000 96,885,000 81,500,000 75,000,000                   
          purchases of property and equipment
        -414,000 -410,000 -613,000 -466,000 -702,000 -542,000 -853,000 -1,962,000 -1,168,000 -1,316,000 -1,691,000 -1,394,000 -2,194,000 -3,755,000 -3,220,000 -1,513,000 -674,000 -971,000 -1,018,000 -967,000 -1,101,000 -1,747,000 -1,338,000 -1,395,000 -2,158,000 -1,717,000 -497,000 
          proceeds from sale of property and equipment
        19,000 27,000 7,000 14,000 1,000 11,000 16,000 123,000 94,000                 
          capitalized internal-use software development costs
        -1,232,000 -1,566,000 -3,751,000 -2,925,000 -3,035,000 -2,418,000 -2,397,000 -1,834,000 -1,705,000 -1,798,000 -2,323,000 -1,197,000 -1,953,000 -1,539,000 -2,017,000 -1,635,000 -2,262,000 -1,467,000 -2,244,000 -1,509,000 -1,793,000 -1,844,000 -1,553,000 -861,000 -1,307,000 -536,000 -313,000 
          net cash from investing activities
        3,750,000 26,484,000 8,377,000 -10,280,000 -23,643,000 -111,404,000 31,641,000 5,541,000 -34,734,000 -24,136,000 -210,572,000 -2,622,000 -5,147,000 -5,294,000 -5,237,000 -1,898,000 -127,035,000 -3,394,000 47,270,000 -3,008,000 -3,714,000 -80,430,000 -2,891,000 -7,256,000 -3,465,000 -2,253,000 -810,000 
          cash flows from financing activities
                                   
          proceeds from exercise of stock options
        1,027,000 9,237,000 693,000 323,000 260,000 538,000 532,000 1,134,000 850,000 2,279,000 1,370,000 9,959,000 2,088,000 3,682,000 3,403,000 6,244,000 3,664,000 3,998,000 3,467,000 2,944,000 3,223,000 5,004,000 4,734,000 3,562,000 473,000 452,000 2,162,000 
          taxes paid related to net share settlement of restricted stock units
        -971,000 -870,000 -13,055,000 -5,456,000 -494,000 -529,000 -621,000 -1,095,000      -704,000 -2,763,000             
          proceeds from contributions to employee stock purchase plan
        3,629,000 5,280,000 5,494,000 4,342,000 4,818,000 5,063,000 5,783,000 2,641,000                    
          principal payments of finance leases
        -89,000 -18,000 -34,000                         
          repurchases of class a common stock and related costs
        -10,412,000                           
          net cash from financing activities
        -6,816,000 -25,959,000 -6,902,000 -825,000 4,584,000 5,072,000 5,694,000 2,680,000 2,404,000 2,164,000 6,808,000 13,113,000 4,419,000 7,482,000 5,327,000 7,717,000 6,438,000 6,265,000 5,373,000 5,458,000 4,755,000 385,754,000 6,055,000 4,466,000 2,126,000 164,821,000 -92,000 
          effects of changes in foreign currency exchange rates on cash, cash equivalents, and restricted cash
        402,000 173,000 -196,000 216,000 -254,000 114,000 -108,000 465,000 1,094,000 -404,000 -821,000 -1,063,000 51,000 -632,000 447,000 523,000 -97,000 294,000 -249,000 -27,000 218,000       
          net increase in cash, cash equivalents, and restricted cash
        60,864,000 59,842,000 51,357,000 48,813,000 -4,167,000 -57,759,000 71,798,000       3,318,000 -2,424,000 21,546,000 -125,943,000 1,847,000 28,109,000 2,381,000 2,308,000   1,242,000 1,055,000 161,430,000 -9,081,000 
          cash, cash equivalents, and restricted cash at beginning of period
        282,442,000 223,757,000 449,680,000                 
          cash, cash equivalents, and restricted cash at end of period
        60,864,000 59,842,000 333,799,000 48,813,000 -4,167,000 -57,759,000 295,555,000 28,879,000 -33,009,000 -12,155,000 240,042,000                 
          unrealized foreign currency loss
          55,000   102,000 381,000            97,000   248,000 38,000 -78,000    
          net amortization of discounts on investments
                                   
          purchases of long-term investments
                                 
          proceeds from liquidation of a long-term investment
                                   
          purchases of intangible assets
                                   
          payments for business acquisitions, net of cash and restricted cash acquired
                                   
          payments on principal of finance leases
                       -2,156,000 -626,000 -667,000 -680,000 -1,053,000        
          payments for business acquisition, net of cash and restricted cash acquired
                                   
          loss on disposal of assets
                                  
          proceeds from early termination of short-term investments
                       50,532,000         
          payments of deferred offering costs
                              -12,000 -215,000 -125,000 -768,000 -1,495,000 
          purchase of long-term investments
                                   
          proceeds from liquidation of an investment
                622,000                 
          net decrease in cash and cash equivalents
                                   
          net amortization of premium or discount on investments
                 -353,000 -49,000                 
          taxes paid related to net share settlement of equity awards
                 -1,147,000 -1,366,000                 
          proceeds from employee stock purchase plan
                 1,032,000 6,804,000 4,411,000 3,778,000 4,504,000 4,687,000 4,021,000 3,688,000 3,435,000 3,614,000 3,567,000 2,696,000 2,644,000 2,347,000 2,232,000 2,714,000   
          change in cash, cash equivalents, and restricted cash
                                   
          net decrease in cash, cash equivalents, and restricted cash
                  -209,638,000            -6,044,000     
          operating lease right-of-use assets
                           -3,161,000        
          proceeds from maturity of investments
                                   
          payments for business acquisitions, net of cash acquired
                       -124,099,000           
          proceeds from follow-on offering of common stock, net of underwriters' discounts and commissions
                                 
          depreciation and amortization of property and equipment
                    2,879,000 2,514,000 2,271,000 2,027,000 3,016,000 2,938,000 2,988,000         
          amortization of intangible assets
                    2,520,000 2,521,000 2,521,000 2,796,000 1,791,000 850,000 849,000 849,000 853,000 852,000 208,000 128,000 127,000 128,000 127,000 
          payments of deferred offerings costs
                        -59,000  -92,000       
          beginning of period
                    442,348,000  516,789,000  215,705,000 61,059,000 
          end of period
                    -2,838,000 3,318,000 439,924,000  -125,943,000 1,847,000 544,898,000  2,308,000 302,439,000 209,661,000 1,242,000 1,055,000 161,430,000 51,978,000 
          remeasurement of convertible preferred stock warrant liability
                               1,326,000 
          proceeds from initial public offering of common stock, net of underwriters' discounts and commissions
                                   
          shares withheld related to net share settlement of restricted stock units
                        -288,000 -501,000 -969,000         
          depreciation of property and equipment
                           2,830,000 2,835,000 2,375,000 2,647,000 2,134,000 1,887,000 1,685,000 1,488,000 
          gain on disposal of assets
                                   
          amortization of premiums, accretion of discounts and gain on investments
                                   
          proceeds from sales of investments
                                   
          payments for business acquisition, net of cash acquired
                           180,000       
          proceeds from issuance of convertible preferred stock
                                   
          unrealized foreign currency (gain)/loss
                                   
          amortization of operating lease right-of-use assets
                            1,988,000 1,794,000 1,874,000     
          cash, cash equivalents, and restricted cash
                                   
          payments of principal on finance leases
                             -1,028,000 -1,014,000     
          effects of changes in foreign currency exchange rates on cash, cash equivalents and restricted cash
                              -23,000     
          supplemental disclosures
                                   
          cash paid for interest
                              66,000    81,000 
          purchases of fixed assets under finance leases
                              486,000     
          accrued purchases of property and equipment
                              614,000    474,000 
          deferred offering costs, accrued but not yet paid
                                  883,000 
          share-based compensation expense capitalized in internal-use software development costs
                              156,000     
          amortization of deferred commissions
                                   
          purchases of investments
                                   
          proceeds from sale of computer equipment
                                   
          proceeds from initial public offering, net of underwriters' discounts and commissions
                                 
          payments on principal of capital leases
                               -733,000   -759,000 
          effect of foreign exchange on cash, cash equivalents, and restricted cash
                               37,000 -29,000 -19,000 -25,000 
          gain/loss on disposal of assets
                                   
          amortization of premiums, accretion of discounts, and gain on investments
                                   
          payments on principal of capital lease
                                   
          unrealized foreign exchange (gain) loss
                                  61,000