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Asana
(NYSE:ASAN) 

ASAN stock logo

Asana, Inc., together with its subsidiaries, operates a work management platform for individuals, team leads, and executives in the United States and internationally. It provides a work management platform as software as service that enables individuals and teams to get work done faster while enhanc...

Founded: 2008
IPO Price: $21 (Sep 30, 2020)
Full Time Employees: 1,782 (Jan 2023)
CEO / Co-Founder: Dustin Moskovitz 
Sector: Technology
Industry: Software-Application

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At a glance:
  • Revenue Growth Moderating with Enterprise-Led Momentum: Asana’s top-line growth has been decelerating from prior highs, but larger customers and enterprise adoption remain key drivers. Investors often focus on net retention and the mix shift toward bigger accounts as leading indicators of durable growth.
  • Path to Profitability Improving via Operating Discipline: Management has emphasized efficiency and expense control, supporting improving operating margins over time. Progress is typically assessed through operating loss trends, sales and marketing efficiency, and incremental margin expansion.
  • Free Cash Flow Trends Moving Toward Breakeven: Cash burn has generally been narrowing as costs are managed and gross margins remain strong for a software model. Free cash flow and cash runway are central watch-items, especially in periods of slower growth.
  • Dollar-Based Net Retention and Seat Expansion Remain Critical: Asana’s ability to expand within existing customers is a core part of the thesis. Changes in dollar-based net retention can signal improving product stickiness—or rising pressure from budget scrutiny and consolidation.
  • Competitive Landscape and AI/Product Differentiation in Focus: Work management is crowded, with competition from suites and point solutions. Product innovation—especially AI-driven workflow automation and enterprise governance features—can influence win rates, pricing power, and long-term positioning.
Bull Thesis:
  • Strong Enterprise Adoption & Upselling: Asana continues to demonstrate success in moving upmarket, securing larger enterprise clients and expanding its footprint within existing accounts. This shift towards higher-value customers typically leads to more stable, predictable revenue streams and higher average contract values (ACVs), indicating strong product stickiness and value proposition for complex organizational needs.
  • Product Innovation & AI Integration: Asana consistently invests in product development, enhancing its platform with new features and capabilities. Its strategic integration of artificial intelligence (AI) is poised to further differentiate its offering, improve user productivity, and automate routine tasks, thereby strengthening its competitive edge and expanding its utility for a broader range of use cases.
  • Large and Growing Total Addressable Market (TAM): The market for work management and collaboration software remains vast and continues to expand as more organizations embrace digital transformation and remote/hybrid work models. Asana is well-positioned to capture a significant share of this growing market, driven by the increasing demand for tools that enhance team productivity and project visibility across industries.
  • Improving Operating Leverage & Path to Profitability: While historically unprofitable, Asana has shown progress in improving its operating efficiency and reducing its cash burn. The company is demonstrating a clearer path towards achieving positive free cash flow and sustainable profitability through disciplined spending, revenue growth, and the inherent scalability of its software-as-a-service (SaaS) model.
Bear Thesis:
  • Intense Competition & Pricing Pressure: The work management software market is highly saturated with formidable competitors, including Microsoft (Teams, Project), Atlassian (Jira, Trello), Monday.com, Smartsheet, and others. This intense competition can lead to pricing pressure, increased customer acquisition costs, and challenges in maintaining market share, potentially hindering Asana's growth and margin expansion.
  • Persistent Negative Free Cash Flow & Profitability Concerns: Despite efforts to improve efficiency, Asana continues to report negative free cash flow and remains unprofitable. Investors are increasingly scrutinizing companies with high burn rates, especially in a higher interest rate environment. A prolonged path to profitability could pressure its stock valuation and raise concerns about long-term financial sustainability without further capital raises.
  • Macroeconomic Headwinds Impacting Growth: Economic uncertainties, inflation, and potential recessionary pressures can lead to tighter IT budgets and slower spending on new software solutions, particularly among small and medium-sized businesses (SMBs) and even larger enterprises. This macroeconomic environment could decelerate Asana's revenue growth rates and impact its ability to acquire new customers or expand existing contracts.
  • Valuation Concerns Amidst Decelerating Growth: Asana's stock has historically traded at high revenue multiples, reflecting its growth potential. However, with growth rates decelerating from their peak and persistent unprofitability, its current valuation may be seen as stretched by some investors. A re-evaluation of growth prospects and profitability timelines could lead to further downward pressure on its stock price.
Main Competitors:
  • Atlassian ($TEAM) (Jira Software, Jira Work Management, Confluence), Atlassian's Jira products (Software for dev teams, Work Management for business teams) are direct competitors, offering robust project tracking, agile methodologies, and issue management. Confluence provides collaborative documentation, competing with Asana's project brief and knowledge management features. Atlassian often appeals to technical teams and larger enterprises due to its deep feature set and integration with other developer tools.
  • monday.com ($MNDY) (monday Work Management), monday.com is a direct competitor offering highly customizable work management solutions with a strong visual interface. It caters to a wide range of teams and use cases, emphasizing flexibility, automation, and ease of use, often appealing to teams looking for a more intuitive and colorful alternative to traditional project management tools.
  • Smartsheet ($SMAR) (Smartsheet), Smartsheet provides a spreadsheet-like interface for project management, work collaboration, and automation. It's often favored by larger enterprises for its robust features, reporting capabilities, and strong integration with existing enterprise systems, competing with Asana for complex project tracking and portfolio management needs.
  • ClickUp (ClickUp), ClickUp positions itself as an 'all-in-one' productivity platform, offering a vast array of features for project management, task tracking, document creation, and communication. It often appeals to users looking for a highly customizable and feature-rich solution that can consolidate multiple tools into one, directly competing with Asana's core work management offerings and broader collaboration features.
  • Microsoft ($MSFT) (Microsoft Project, Microsoft Planner, Microsoft To Do, Microsoft Lists, Microsoft Loop), Microsoft offers a suite of tools that collectively compete with Asana. Microsoft Project targets enterprise-grade project management, while Planner, To Do, and Lists offer simpler task and work tracking. Microsoft Loop is a newer collaborative workspace. These tools often leverage Microsoft's existing enterprise ecosystem and deep integrations with Office 365, making them a strong contender for organizations already invested in Microsoft's stack.
Moat:
Asana operates in a highly competitive and fragmented work management market. Its primary moat lies in its intuitive user interface, strong focus on clarity and visibility for cross-functional teams, and robust integrations with other business tools. Competitors range from specialized solutions (like Jira for technical teams) to broad, highly customizable platforms (like monday.com and ClickUp) and established enterprise suites (like Microsoft's offerings). The competition often centers on ease of use, feature depth, scalability, pricing, and seamless integration into existing organizational workflows, with many players vying for market share by targeting specific team types or offering unique value propositions.
Income Statements:
Quarterly
Annual
    Unit: USD2025-10-31 2025-07-31 2025-04-30 2025-01-31 2024-10-31 2024-07-31 2024-04-30 2024-01-31 2023-10-31 2023-07-31 2023-04-30 2023-01-31 2022-10-31 2022-07-31 2022-04-30 2022-01-31 2021-10-31 2021-07-31 2021-04-30 2021-01-31 2020-10-31 
                         
      revenues
    201,033,000 196,936,000 187,267,000 188,334,000 183,882,000 179,212,000 172,448,000 171,135,000 166,503,000 162,455,000 152,411,000 150,231,000 141,439,000 134,896,000 120,646,000 111,949,000 100,337,000 89,478,000 76,673,000 68,369,000 58,905,000 
      yoy
    9.33% 9.89% 8.59% 10.05% 10.44% 10.31% 13.15% 13.91% 17.72% 20.43% 26.33% 34.20% 40.96% 50.76% 57.35% 63.74% 70.34%     
      qoq
    2.08% 5.16% -0.57% 2.42% 2.61% 3.92% 0.77% 2.78% 2.49% 6.59% 1.45% 6.22% 4.85% 11.81% 7.77% 11.57% 12.14% 16.70% 12.15% 16.07%  
      cost of revenues
    22,307,000 20,221,000 19,227,000 19,604,000 19,798,000 19,987,000 17,804,000 17,392,000 16,053,000 16,232,000 14,847,000 15,205,000 15,160,000 13,756,000 12,438,000 11,533,000 9,581,000 9,869,000 7,914,000 8,193,000 7,321,000 
      gross profit
    178,726,000 176,715,000 168,040,000 168,730,000 164,084,000 159,225,000 154,644,000 153,743,000 150,450,000 146,223,000 137,564,000 135,026,000 126,279,000 121,140,000 108,208,000 100,416,000 90,756,000 79,609,000 68,759,000 60,176,000 51,584,000 
      yoy
    8.92% 10.98% 8.66% 9.75% 9.06% 8.89% 12.42% 13.86% 19.14% 20.71% 27.13% 34.47% 39.14% 52.17% 57.37% 66.87% 75.94%     
      qoq
    1.14% 5.16% -0.41% 2.83% 3.05% 2.96% 0.59% 2.19% 2.89% 6.29% 1.88% 6.93% 4.24% 11.95% 7.76% 10.64% 14.00% 15.78% 14.26% 16.66%  
      gross margin %
    88.90% 89.73% 89.73% 89.59% 89.23% 88.85% 89.68% 89.84% 90.36% 90.01% 90.26% 89.88% 89.28% 89.80% 89.69% 89.70% 90.45% 88.97% 89.68% 88.02% 87.57% 
      operating expenses:
                         
      research and development
    73,813,000 79,376,000 75,127,000 84,239,000 83,286,000 91,151,000 82,791,000 82,973,000 81,028,000 84,371,000 76,316,000 81,262,000 75,509,000 75,233,000 65,205,000 60,915,000 53,788,000 48,454,000 39,967,000 39,801,000 32,996,000 
      sales and marketing
    100,243,000 106,677,000 99,841,000 102,261,000 104,708,000 108,649,000 104,332,000 103,921,000 98,349,000 96,448,000 93,237,000 114,733,000 113,713,000 110,392,000 96,123,000 88,888,000 73,295,000 63,930,000 56,784,000 53,527,000 48,039,000 
      general and administrative
    74,656,000 40,118,000 36,976,000 45,819,000 36,270,000 36,222,000 33,690,000 34,797,000 34,494,000 38,787,000 33,256,000 38,245,000 38,165,000 46,787,000 43,112,000 37,676,000 31,761,000 27,276,000 21,990,000 17,812,000 32,483,000 
      total operating expenses
    248,712,000 226,171,000 211,944,000 232,319,000 224,264,000 236,022,000 220,813,000 221,691,000 213,871,000 219,606,000 202,809,000 234,240,000 227,387,000 232,412,000 204,440,000 187,479,000 158,844,000 139,660,000 118,741,000 111,140,000 113,518,000 
      income from operations
    -69,986,000 -49,456,000 -43,904,000 -63,589,000 -60,180,000 -76,797,000 -66,169,000 -67,948,000 -63,421,000 -73,383,000 -65,245,000 -99,214,000 -101,108,000 -111,272,000 -96,232,000 -87,063,000 -68,088,000 -60,051,000 -49,982,000 -50,964,000 -61,934,000 
      yoy
    16.29% -35.60% -33.65% -6.42% -5.11% 4.65% 1.42% -31.51% -37.27% -34.05% -32.20% 13.96% 48.50% 85.30% 92.53% 70.83% 9.94%     
      qoq
    41.51% 12.65% -30.96% 5.66% -21.64% 16.06% -2.62% 7.14% -13.58% 12.47% -34.24% -1.87% -9.13% 15.63% 10.53% 27.87% 13.38% 20.15% -1.93% -17.71%  
      operating margin %
    -34.81% -25.11% -23.44% -33.76% -32.73% -42.85% -38.37% -39.70% -38.09% -45.17% -42.81% -66.04% -71.49% -82.49% -79.76% -77.77% -67.86% -67.11% -65.19% -74.54% -105.14% 
      interest income and other income
    3,609,000 3,307,000 5,830,000 3,578,000 4,949,000 6,760,000 4,360,000 7,314,000 3,479,000 4,165,000 5,666,000 7,152,000 1,291,000 -164,000 -1,346,000 -770,000 -446,000 -328,000 8,000 558,000 -389,000 
      interest expense
    -767,000 -797,000 -791,000 -852,000 -934,000 -955,000 -942,000 -1,005,000 -1,012,000 -968,000 -967,000 -875,000 -457,000 -311,000 -357,000 -307,000 -353,000 -7,351,000 -10,374,000 -10,472,000 -10,351,000 
      income before provision for income taxes
    -67,144,000 -46,946,000 -38,865,000 -60,863,000 -56,165,000 -70,992,000 -62,751,000 -61,639,000 -60,954,000 -70,186,000 -60,546,000 -92,937,000 -100,274,000 -111,747,000 -97,935,000 -88,140,000 -68,887,000 -67,730,000 -60,348,000 -60,878,000 -72,674,000 
      provision for income taxes
    1,289,000 1,414,000 1,153,000 1,436,000 1,161,000 1,197,000 971,000 759,000 796,000 1,228,000 922,000 2,089,000 631,000 1,222,000 933,000 1,909,000 393,000 625,000 310,000 632,000 615,000 
      net income
    -68,433,000 -48,360,000 -40,018,000 -62,299,000 -57,326,000 -72,189,000 -63,722,000 -62,398,000 -61,750,000 -71,414,000 -61,468,000 -95,026,000 -100,905,000 -112,969,000 -98,868,000 -90,049,000 -69,280,000 -68,355,000 -60,658,000 -61,510,000 -73,289,000 
      yoy
    19.38% -33.01% -37.20% -0.16% -7.16% 1.09% 3.67% -34.34% -38.80% -36.78% -37.83% 5.53% 45.65% 65.27% 62.99% 46.40% -5.47%     
      qoq
    41.51% 20.85% -35.76% 8.67% -20.59% 13.29% 2.12% 1.05% -13.53% 16.18% -35.31% -5.83% -10.68% 14.26% 9.79% 29.98% 1.35% 12.69% -1.39% -16.07%  
      net income margin %
    -34.04% -24.56% -21.37% -33.08% -31.18% -40.28% -36.95% -36.46% -37.09% -43.96% -40.33% -63.25% -71.34% -83.75% -81.95% -80.44% -69.05% -76.39% -79.11% -89.97% -124.42% 
      net income per share
                         
      basic and diluted
    -0.29 -0.2 -0.17 -0.27 -0.25 -0.31 -0.28 -0.28 -0.28 -0.33 -0.28 -0.44 -0.49 -0.59 -0.52 -0.48 -0.37 -0.4 -0.37 -0.29 -0.65 
      weighted-average shares used for eps calculation
                         
      basic and diluted
    237,790 236,218 234,859 229,472 229,624 229,760 227,069 220,406 221,776 219,004 216,413 200,034 204,657 191,352 189,590 176,401 185,022 170,600 162,079 106,344 113,264 
                         
    Balance Sheets:
    Quarterly
    Annual
      Unit: USD2025-10-31 2025-07-31 2025-04-30 2025-01-31 2024-10-31 2024-07-31 2024-04-30 2024-01-31 2023-10-31 2023-07-31 2023-04-30 2023-01-31 2022-10-31 2022-07-31 2022-04-30 2022-01-31 2021-10-31 2021-07-31 2021-04-30 2021-01-31 2020-10-31 
                           
        assets
                           
        current assets
                           
        cash and cash equivalents
      183,470,000 184,146,000 193,791,000 184,728,000 196,772,000 219,400,000 222,049,000 236,663,000 268,314,000 413,697,000 382,234,000 526,563,000 509,091,000 148,458,000 197,328,000 240,403,000 271,818,000 270,315,000 263,933,000 259,878,000 297,425,000 
        marketable securities
      280,146,000 291,074,000 277,011,000 282,156,000 258,541,000 302,224,000 302,240,000 282,801,000 261,726,000 123,809,000 141,315,000 2,739,000 36,322,000 90,454,000 84,057,000 71,628,000 71,578,000 103,270,000 122,374,000 126,396,000 126,439,000 
        restricted cash
      408,000 526,000 289,000 136,000 316,000 455,000                
        accounts receivable
      72,296,000 69,232,000 68,076,000 87,567,000 66,892,000 65,066,000 99,773,000 88,327,000 68,032,000 66,330,000 98,906,000 82,363,000 59,345,000 52,505,000 66,978,000 59,085,000 47,067,000 34,612,000 37,344,000 32,194,000 23,287,000 
        prepaid expenses and other current assets
      51,096,000 53,533,000 49,329,000 46,154,000 48,837,000 53,194,000 50,004,000 51,925,000 46,069,000 47,230,000 48,088,000 48,726,000 50,955,000 60,342,000 48,620,000 40,278,000 28,093,000 26,999,000 25,904,000 27,295,000 25,277,000 
        total current assets
      587,416,000 598,511,000 588,496,000 600,741,000 571,358,000 640,339,000 674,066,000 659,716,000 644,141,000 651,066,000 670,543,000 660,391,000 655,713,000 351,759,000 396,983,000 411,394,000 418,556,000 435,196,000 449,555,000 445,763,000 472,428,000 
        property and equipment
      87,555,000 96,323,000 94,740,000 95,836,000 96,627,000 95,742,000 96,955,000 96,543,000 98,241,000 97,938,000 96,876,000 94,984,000 94,632,000 95,296,000 98,229,000 99,632,000 100,523,000 101,337,000 94,138,000 74,436,000 54,787,000 
        operating lease right-of-use assets
      137,667,000 160,237,000 164,810,000 166,545,000 177,626,000 182,261,000 182,296,000 181,731,000 182,779,000 185,112,000 194,365,000 176,189,000 179,639,000 169,919,000 173,675,000 174,083,000 175,508,000 177,971,000 181,093,000 182,924,000 138,752,000 
        other assets
      27,792,000 28,086,000 29,087,000 28,293,000 28,545,000 27,034,000 24,851,000 23,970,000 22,519,000 22,291,000 22,503,000 23,399,000 21,525,000 21,176,000 21,056,000 19,166,000 15,012,000 12,265,000 10,708,000 8,871,000 8,018,000 
        total assets
      840,430,000 883,157,000 877,133,000 891,415,000 874,156,000 945,376,000 978,168,000 961,960,000 947,680,000 956,407,000 984,287,000 954,963,000 953,008,000 639,649,000 691,071,000 707,035,000 719,781,000 735,508,000 747,593,000 731,119,000 673,985,000 
        liabilities and stockholders’ equity
                           
        current liabilities
                           
        accounts payable
      13,158,000 16,295,000 7,942,000 9,922,000 12,606,000 13,834,000 12,895,000 6,907,000 9,988,000 5,188,000 8,871,000 7,554,000 8,119,000 9,545,000 15,819,000 11,557,000 13,487,000 6,013,000 8,947,000 9,599,000 16,291,000 
        accrued expenses and other current liabilities
      78,491,000 70,853,000 78,310,000 83,031,000 69,307,000 72,598,000 68,111,000 75,821,000 65,698,000 67,472,000 69,564,000 83,488,000 75,432,000 75,307,000 60,562,000 60,915,000 48,649,000 60,020,000 46,535,000 41,616,000 36,331,000 
        deferred revenue, current
      304,596,000 312,511,000 288,993,000 300,798,000 279,560,000 285,508,000 292,191,000 265,306,000 249,673,000 254,905,000 257,734,000 226,443,000 212,194,000 207,148,000 198,938,000 170,143,000 150,572,000 135,970,000 122,884,000  88,871,000 
        operating lease liabilities, current
      24,702,000 24,423,000 24,118,000 22,066,000 21,556,000 21,200,000 20,316,000 19,179,000 17,592,000 16,246,000 17,164,000 14,831,000 14,627,000 13,133,000 13,945,000 12,573,000 10,957,000 5,577,000 6,742,000 8,386,000 10,960,000 
        total current liabilities
      420,947,000 424,082,000 399,363,000 415,817,000 383,029,000 393,140,000 393,513,000 367,213,000 342,951,000 343,811,000 353,333,000 332,316,000 310,372,000 305,133,000 289,264,000 255,188,000 223,665,000 207,580,000 185,108,000 163,476,000 152,453,000 
        term loan
      35,576,000 36,814,000 38,053,000 39,291,000 39,904,000 41,142,000 42,380,000 43,618,000 44,856,000 45,469,000 46,082,000 46,696,000 30,458,000 31,954,000 33,450,000 34,612,000 35,608,000 36,604,000 37,599,000 29,508,000 12,491,000 
        deferred revenue, noncurrent
      534,000 1,112,000 1,298,000 2,005,000 2,581,000 3,684,000 4,882,000 5,916,000 5,770,000 6,230,000 6,215,000 7,156,000 2,644,000 3,025,000 3,088,000       
        operating lease liabilities, noncurrent
      189,686,000 191,103,000 197,082,000 201,733,000 207,527,000 212,855,000 214,108,000 215,084,000 220,181,000 223,275,000 226,604,000 210,012,000 212,935,000 204,139,000 206,869,000 208,422,000 208,525,000 207,984,000 207,511,000 196,802,000 138,141,000 
        other liabilities
      5,325,000 5,490,000 5,033,000 5,046,000 1,845,000 2,638,000 3,388,000 3,733,000 1,753,000 3,369,000 3,968,000 2,209,000 1,630,000 3,277,000 2,427,000 4,973,000 4,522,000 4,076,000 3,737,000 2,961,000 2,416,000 
        total liabilities
      652,068,000 658,601,000 640,829,000 663,892,000 634,886,000 653,459,000 658,271,000 635,564,000 615,511,000 622,154,000 636,202,000 598,389,000 558,039,000 547,528,000 535,098,000 503,195,000 472,320,000 456,244,000 795,292,000 743,908,000 646,289,000 
        commitments and contingencies
                           
        stockholders' equity
                           
        common stock
      2,000 2,000 2,000  2,000 2,000 2,000  2,000 2,000 2,000  2,000 2,000 2,000  2,000 2,000 2,000  2,000 
        additional paid-in capital
      2,246,005,000 2,183,543,000 2,118,447,000 2,059,848,000 2,002,764,000 1,942,911,000 1,880,675,000 1,821,216,000 1,767,633,000 1,706,006,000 1,647,422,000 1,595,001,000 1,540,200,000 1,135,398,000 1,085,875,000 1,034,252,000 987,398,000 949,784,000 554,340,000 528,616,000 507,737,000 
        accumulated other comprehensive income
      1,825,000 1,263,000 1,955,000         -873,000    -626,000 -200,000 -63,000 63,000 39,000  
        accumulated deficit
      -2,059,470,000 -1,960,252,000 -1,884,100,000 -1,828,476,000 -1,762,513,000 -1,650,218,000 -1,558,308,000 -1,494,586,000 -1,432,188,000 -1,370,438,000 -1,299,024,000 -1,237,556,000 -1,142,530,000 -1,041,625,000 -928,656,000 -829,788,000 -739,739,000 -670,459,000 -602,104,000 -541,446,000 -479,936,000 
        total stockholders’ equity
      188,362,000 224,556,000 236,304,000 227,523,000 239,270,000 291,917,000 319,897,000 326,396,000 332,169,000 334,253,000 348,085,000 356,574,000 394,969,000 92,121,000 155,973,000 203,840,000 247,461,000 279,264,000    
        total liabilities and stockholders’ equity
      840,430,000 883,157,000 877,133,000 891,415,000 874,156,000 945,376,000 978,168,000 961,960,000 947,680,000 956,407,000 984,287,000 954,963,000 953,008,000 639,649,000 691,071,000 707,035,000 719,781,000 735,508,000    
        common stock, 0.00001 par value...
         2,000    2,000    2,000    2,000    2,000  
        accumulated other comprehensive loss
         -3,851,000 -983,000 -778,000 -2,472,000 -236,000 -3,278,000 -1,317,000 -315,000  -2,703,000 -1,654,000 -1,248,000      -107,000 
        investments, noncurrent
                    1,128,000 2,760,000 10,182,000 8,739,000 12,099,000 19,125,000  
        restricted cash, noncurrent
                  1,499,000 1,499,000        
        convertible notes, net—related party
                        361,337,000 351,161,000 340,788,000 
        liabilities and stockholders’ deficit
                           
        stockholders' deficit
                           
        total stockholders’ deficit
                        -47,699,000 -12,789,000  
        total liabilities and stockholders’ deficit
                        747,593,000   
        liabilities, redeemable convertible preferred stock, and stockholders’ deficit
                           
        deferred revenue
                         103,875,000  
        redeemable convertible preferred stock, 0.00001 par value...
                           
        stockholders' (deficit) equity
                           
        total liabilities, redeemable convertible preferred stock, and stockholders’ deficit
                         731,119,000  
        liabilities, redeemable convertible preferred stock, and stockholders’ (deficit) equity
                           
        redeemable convertible preferred stock
                           
        total stockholders’ (deficit) equity
                          27,696,000 
        total liabilities, redeemable convertible preferred stock, and stockholders’ (deficit) equity
                          673,985,000 
        revenues
                          58,905,000 
        cost of revenues
                          7,321,000 
        gross profit
                          51,584,000 
        operating expenses:
                           
        research and development
                          32,996,000 
        sales and marketing
                          48,039,000 
        general and administrative
                          32,483,000 
        total operating expenses
                          113,518,000 
        income from operations
                          -61,934,000 
        interest income and other income
                          -389,000 
        interest expense
                          -10,351,000 
        income before benefit from income taxes
                          -72,674,000 
        benefit from income taxes
                          615,000 
        net income
                          -73,289,000 
        net income per share
                           
        basic and diluted
                          -650 
        weighted-average shares used for eps calculation
                           
      Cashflow Statements:
      Quarterly
      Annual
        Unit: USD2025-10-31 2025-07-31 2025-04-30 2025-01-31 2024-10-31 2024-07-31 2024-04-30 2024-01-31 2023-10-31 2023-07-31 2023-04-30 2023-01-31 2022-10-31 2022-07-31 2022-04-30 2022-01-31 2021-10-31 2021-07-31 2021-04-30 2021-01-31 
                            
          cash flows from operating activities
                            
          net loss
        -68,433,000 -48,360,000 -40,018,000 -62,299,000 -57,326,000 -72,189,000 -63,722,000 -62,398,000 -61,750,000 -71,414,000 -61,468,000 -95,026,000 -100,905,000 -112,969,000 -98,868,000 -90,049,000 -69,280,000 -68,355,000 -60,658,000 -61,510,000 
          adjustments to reconcile net loss to net cash from operating activities:
                            
          allowance for expected credit losses
        399,000 166,000 1,027,000 2,165,000 653,000 173,000 199,000 1,068,000 683,000 652,000 737,000  -315,000        
          depreciation and amortization
        5,809,000 5,146,000 4,963,000 4,813,000 4,437,000 4,279,000 4,014,000 3,937,000 3,531,000 3,588,000 3,288,000 3,162,000 3,204,000 3,199,000 3,104,000 2,963,000 3,129,000 1,399,000 973,000 978,000 
          amortization of deferred contract acquisition costs
        7,036,000 7,078,000 6,691,000 6,718,000 6,696,000 6,406,000 6,087,000 6,001,000 5,668,000 5,432,000 4,871,000 4,589,000 3,937,000 3,527,000 3,045,000 2,708,000 2,317,000 1,993,000 1,629,000 1,395,000 
          stock-based compensation expense
        54,746,000 62,154,000 48,167,000 50,569,000 51,955,000 60,107,000 48,640,000 51,849,000 52,866,000 56,205,000 41,498,000 53,128,000 47,991,000 47,934,000 39,909,000 42,267,000 25,848,000 20,381,000 16,031,000 15,926,000 
          net accretion of discount on marketable securities
        -439,000 -542,000 -736,000  -1,090,000 -1,725,000 -1,831,000          115,000 250,000 336,000  
          non-cash lease expense
        4,566,000 4,582,000 4,540,000 4,439,000 4,640,000 4,436,000 4,452,000 4,092,000 3,954,000 4,781,000 5,263,000 4,169,000 4,058,000 3,729,000 3,639,000 3,347,000 4,462,000 4,254,000 4,526,000 4,554,000 
          impairment of long-lived assets
                          
          amortization of discount on revolving credit facility and term loan issuance costs
        31,000 30,000 30,000 31,000 30,000 31,000 30,000  31,000 30,000 30,000          
          changes in operating assets and liabilities:
                            
          accounts receivable
        -3,391,000 -971,000 18,738,000 -25,271,000 -2,304,000 34,646,000 -11,732,000 -21,778,000 -2,407,000 31,910,000 -17,252,000 -23,802,000 -6,580,000 13,734,000 -8,531,000 -13,014,000 -12,979,000 2,182,000 -3,182,000 -8,627,000 
          prepaid expenses and other current assets
        -4,532,000 -11,333,000 -8,846,000 -4,575,000 -2,254,000 -9,196,000 -4,402,000 -11,830,000 -4,707,000 -4,432,000 -4,625,000 -1,887,000 5,547,000 -15,899,000 -11,803,000 -14,664,000 -3,417,000 -3,188,000 -2,383,000 -3,933,000 
          other assets
        287,000 988,000 -714,000 194,000 -1,513,000 -2,187,000 -894,000 -1,210,000 -606,000 467,000 881,000 -907,000 -1,178,000 173,000 -2,196,000 -4,371,000 -2,842,000 -1,653,000 -1,858,000 -853,000 
          accounts payable
        -3,652,000 7,985,000 -1,724,000 -167,000 -1,759,000 -77,000 6,446,000 -4,181,000 6,857,000 -3,231,000 -14,000 -1,058,000 -1,864,000 -6,150,000 4,681,000 -1,804,000 7,371,000 4,143,000 -2,451,000 -4,717,000 
          accrued expenses and other liabilities
        7,334,000 -4,728,000 -7,442,000 18,012,000 -5,035,000 3,810,000 -10,183,000 11,679,000 -2,668,000 -800,000 -13,417,000 10,314,000 -1,258,000 15,692,000 791,000      
          deferred revenue
        -8,494,000 23,332,000 -12,512,000 20,661,000 -7,050,000 -7,881,000 25,851,000 15,780,000 -5,693,000 -2,814,000 30,350,000 18,761,000 4,665,000 8,148,000 27,801,000 19,512,000 15,157,000 13,645,000 20,025,000 15,738,000 
          operating lease liabilities
        -5,811,000 -5,692,000 -5,400,000 -5,356,000 -4,970,000 -4,775,000 -4,853,000 -6,554,000 -3,356,000 -4,663,000 -4,291,000 -3,455,000 -3,478,000 -3,505,000 -3,391,000 -401,000 3,923,000 -1,823,000 6,364,000 7,884,000 
          net cash from operating activities
        16,172,000 39,835,000 6,764,000 15,855,000 -14,890,000 15,858,000 -1,898,000 -15,337,000 -8,233,000 20,232,000 -14,593,000 -31,099,000 -46,178,000 -41,648,000 -41,133,000 -39,325,000 -28,500,000 -8,516,000 -7,444,000 -18,165,000 
          capital expenditures
        -2,743,000 -4,453,000 -2,769,000 -3,516,000 -3,291,000 -3,098,000 -2,377,000 -1,615,000 -3,232,000 -5,627,000 -2,687,000 -3,065,000 -2,339,000 -635,000 -1,118,000 -1,284,000 -10,937,000 -12,701,000 -17,152,000 -22,295,000 
          free cash flows
        13,429,000 35,382,000 3,995,000 12,339,000 -18,181,000 12,760,000 -4,275,000 -16,952,000 -11,465,000 14,605,000 -17,280,000 -34,164,000 -48,517,000 -42,283,000 -42,251,000 -40,609,000 -39,437,000 -21,217,000 -24,596,000 -40,460,000 
          cash flows from investing activities
                            
          purchases of marketable securities
        -56,981,000 -70,041,000 -34,055,000 -67,820,000 -59,502,000 -36,642,000 -70,484,000 -34,821,000 -145,018,000 -139,294,000 2,000 -25,664,000 -46,554,000 -471,000 -13,453,000 -14,468,000 -34,002,000 -64,963,000 
          maturities of marketable securities
        69,000,000 55,576,000 41,000,000 44,996,000 104,309,000 39,796,000 51,500,000 17,500,000 7,500,000 16,526,000 1,615,000 33,661,000 54,314,000 20,309,000 35,581,000 7,713,000 43,549,000 36,687,000 44,352,000 8,501,000 
          purchases of property and equipment
        -669,000 -1,297,000 -638,000 -1,505,000 -1,372,000 -1,690,000 -1,002,000 -500,000 -1,255,000 -4,100,000 -1,866,000 -2,211,000 -1,457,000 -635,000 -1,048,000 -1,284,000 -10,746,000 -12,588,000 -16,969,000 -22,191,000 
          capitalized internal-use software costs
        -2,074,000 -3,156,000 -2,131,000 -2,011,000 -1,919,000 -1,408,000 -1,375,000 -1,115,000 -1,977,000 -1,527,000 -821,000 -854,000 -882,000 -70,000      
          net cash from investing activities
        9,276,000 -18,918,000 4,176,000 -26,340,000 41,516,000 56,000 -21,361,000 -18,930,000 -140,738,000 10,899,000 -140,366,000 30,596,000 51,977,000 -5,990,000 -12,091,000 5,313,000 19,161,000 9,538,000 -6,451,000 -41,666,000 
          cash flows from financing activities
                            
          repayment of term loan
        -1,250,000   -625,000 -625,000   -625,000 -625,000 -1,250,000 -625,000 -35,666,000 -1,000,000 -1,000,000 -667,000 -500,000 -500,000 -500,000 -167,000  
          repurchases of common stock
        -30,785,000 -28,872,000 -14,526,000 -4,485,000 -54,847,000       -7,000   -4,000 -23,000 -13,000  
          proceeds from exercise of stock options
        762,000 816,000 1,257,000 5,217,000 1,755,000 1,044,000 1,085,000 987,000 783,000 1,275,000 1,798,000 1,146,000 980,000 1,419,000 2,228,000 3,740,000 3,859,000 5,994,000 2,974,000 4,307,000 
          proceeds from employee stock purchase plan
        5,266,000 7,746,000 4,799,000 8,866,000 6,511,000 8,558,000 1,000 7,959,000 9,156,000 7,223,000 6,127,000  
          taxes paid related to net share settlement of equity awards
           -1,000 -4,000 -3,000           
          net cash from financing activities
        -26,007,000 -30,556,000 -5,523,000 107,000 -48,919,000 -19,228,000 9,947,000 359,000 6,669,000 18,000 9,731,000 14,934,000 355,323,000 417,000 10,717,000 3,236,000 10,582,000 5,471,000 17,921,000 22,274,000 
          effect of foreign exchange rates on cash, cash equivalents, and restricted cash
        -235,000 231,000 3,799,000 -1,846,000 -474,000    -3,081,000    -489,000        
          net decrease in cash, cash equivalents, and restricted cash
        -794,000    -22,767,000                
          cash, cash equivalents, and restricted cash
                            
          beginning of period
        184,864,000 236,663,000 526,563,000 240,403,000 259,878,000 
          end of period
        -794,000 -9,408,000 194,080,000 -12,224,000 -22,767,000 -2,194,000 222,049,000 -31,651,000 -145,383,000 31,463,000 382,234,000 15,973,000 360,633,000 -47,371,000 197,328,000 -31,415,000 1,503,000 6,382,000 263,933,000 -37,547,000 
          net increase in cash, cash equivalents, and restricted cash
          9,216,000          360,633,000   -31,415,000 1,503,000 6,382,000 4,055,000  
          net amortization of (discount) premium on marketable securities
                            
          sales of marketable securities
               6,000        22,000 351,000  
          proceeds from term loan, net of issuance costs
                       9,000,000 18,000,000 
          proceeds from private placement—related party, net of offering costs
                            
          reconciliation of cash, cash equivalents, and restricted cash to the consolidated balance sheets
                            
          cash and cash equivalents
                            
          restricted cash
                            
          total cash, cash equivalents, and restricted cash shown in the consolidated statements of cash flows
                            
          supplemental cash flow data
                            
          cash paid for income taxes
                            
          cash paid for interest
                            
          supplemental non-cash investing and financing information
                            
          purchase of property and equipment in accounts payable and accrued expenses
                            
          vesting of early exercised stock options
                            
          stock-based compensation expense capitalized for software development
                            
          effect of foreign exchange rates on cash and cash equivalents
              -1,302,000    899,000    -568,000      
          net decrease in cash and cash equivalents
              -14,614,000              
          net amortization of premium (discount) on marketable securities
               -1,823,000 -636,000 -488,000 -444,000          
          amortization of discount on convertible notes and credit facility issuance costs
                            
          non-cash interest expense
                       2,740,000 3,930,000 3,972,000 
          proceeds from private placement — related party, net of offering costs
                            
          net increase in cash and cash equivalents
                  -144,329,000    -43,075,000      
          purchase of property and equipment in accounts payable and accrued liabilities
                            
          issuance of common stock upon conversion of convertible notes — related party
                            
          stock-based compensation for software development
                            
          allowance for doubtful accounts
                      627,000 1,019,000 472,000 570,000 196,000 -280,000 
          net amortization of premium on marketable securities
                   12,000 -7,000 2,000 55,000      
          amortization of discount on convertible notes and term loan issuance costs
                   28,000 5,000 4,000 4,000 5,000 4,000 4,385,000 6,251,000 6,405,000 
          proceeds from issuance of convertible notes — related party
                           
          net amortization of premium (discount) of marketable securities
                            
          change in fair value of redeemable convertible preferred stock warrant liability
                            
          total cash, cash equivalents, and restricted cash
                            
          conversion of redeemable convertible preferred stock warrant liability to redeemable convertible preferred stock as a result of warrant exercise
                            
          loss on sale of property and equipment
                            
          accrued expenses and other current liabilities
                        -2,779,000 10,523,000 2,827,000 4,344,000 
          sales of property and equipment
                        2,000   
          capitalized internal-use software
                        -191,000 -113,000 -183,000 -104,000 
          proceeds from issuance of convertible notes—related party
                            
          effect of foreign exchange rates on cash and cash equivalents and restricted cash
                        260,000 -111,000 29,000 10,000 
          gain on sale of property and equipment
                           
          net accretion of discount of marketable securities
                            
          other liabilities
                            
          proceeds from issuance of redeemable convertible preferred stock, net of issuance costs