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operating activities:
net income	5,371,000,000	199,000,000	346,000,000	1,541,000,000	4,670,000,000	98,000,000	-104,000,000	1,533,000,000	2,912,000,000	-43,000,000	1,068,000,000	199,000,000	-2,000,000	142,000,000	40,000,000	28,000,000	976,000,000	-67,000,000	66,000,000	469,000,000	2,991,000,000	-1,544,000,000	2,526,000,000	99,000,000	235,000,000	-200,000,000	-301,000,000	392,000,000	1,005,000,000	-194,000,000	-45,000,000	344,000,000	76,084,000	33,658,000	26,943,000	-9,207,000	216,941,000	-266,931,000	190,863,000	38,759,000			-4,944,000	4,092,000										-19,475,000												33,304,000	128,000	441,000	9,555,000	11,844,000	2,777,000	3,005,000	730,000	142,000	484,000	84,000	-229,000	15,377,000	8,057,000	660,000	4,380,000	5,193,000	983,000
adjustments to reconcile net income to net cash from operating activities:
depreciation and amortization	2,780,000,000	34,000,000	-26,000,000	843,000,000	2,663,000,000	-93,000,000	28,000,000	879,000,000	3,097,000,000	-28,000,000	-364,000,000	1,254,000,000	2,845,000,000	34,000,000	1,000,000	906,000,000	2,335,000,000	244,000,000	34,000,000	685,000,000	2,176,000,000	21,000,000	-9,000,000	658,000,000	1,527,000,000	151,000,000	20,000,000	437,000,000	706,000,000	4,000,000	71,000,000	181,000,000	565,054,000	-4,711,000	7,149,000	185,108,000	462,899,000	19,985,000	16,589,000	132,772,000	391,514,000	2,561,000	3,748,000	127,927,000	-3,212,000	110,808,000	255,076,000	36,381,000	15,669,000	62,297,000	156,835,000	9,961,000	558,000	49,441,000	115,733,000	1,314,000	10,646,000	29,593,000	1,917,000	3,288,000	14,505,000	39,576,000	1,457,000	-1,000	12,145,000	28,061,000	-960,000	712,000	8,158,000	17,461,000	713,000	1,197,000	4,848,000	9,165,000	777,000	326,000	2,236,000	4,537,000	22,000	347,000	1,121,000	2,347,000	121,000
amortization of costs capitalized to obtain revenue contracts	1,649,000,000	4,000,000	-1,000,000	545,000,000	1,570,000,000	-1,000,000	9,000,000	517,000,000	1,443,000,000	6,000,000	6,000,000	470,000,000	1,245,000,000	15,000,000	14,000,000	394,000,000	1,004,000,000	10,000,000	20,000,000	314,000,000	787,000,000	21,000,000	3,000,000	247,000,000	655,000,000	4,000,000	8,000,000	209,000,000	547,000,000	7,000,000	-5,000,000	188,000,000
stock-based compensation expense	2,690,000,000	26,000,000	-21,000,000	814,000,000	2,363,000,000	10,000,000	60,000,000	750,000,000	2,094,000,000	-31,000,000	28,000,000	696,000,000	2,436,000,000	-8,000,000	75,000,000	776,000,000
losses on strategic investments	-754,000,000	-257,000,000	-69,000,000	63,000,000	-96,000,000	180,000,000	74,000,000	-37,000,000	205,000,000	43,000,000	-112,000,000	141,000,000																		80,000,000
changes in assets and liabilities, net of business combinations:
accounts receivable	-2,283,000,000	1,365,000,000	-8,833,000,000	7,591,000,000	-1,145,000,000	1,791,000,000	-8,298,000,000	7,162,000,000	-1,209,000,000	1,318,000,000	-6,891,000,000	6,123,000,000	-1,466,000,000	1,261,000,000	-6,595,000,000	5,805,000,000	-1,915,000,000	903,000,000	-5,428,000,000	4,616,000,000	-1,684,000,000	477,000,000	-3,443,000,000	3,094,000,000	-971,000,000	117,000,000	-2,920,000,000	2,774,000,000	-875,000,000	101,000,000	-2,311,000,000	2,162,000,000	-769,425,000	178,853,000	-1,886,954,000	1,757,507,000	-671,130,000	115,820,000	-1,380,479,000	1,307,312,000	-597,687,000	156,680,000	-1,120,588,000	979,170,000	-826,850,000	676,682,000	-420,200,000	28,795,000	-403,186,000	369,889,000	-216,906,000	109,186,000	-388,182,000	312,660,000	-275,048,000	96,177,000	-222,203,000	156,127,000	11,201,000	-180,364,000	138,951,000	-32,007,000	301,000
costs capitalized to obtain revenue contracts	-2,263,000,000	-142,000,000	-41,000,000	-365,000,000	-1,691,000,000	-3,000,000	-179,000,000	-248,000,000	-1,572,000,000	31,000,000	-56,000,000	-275,000,000	-1,970,000,000	130,000,000	-106,000,000	-399,000,000	-1,878,000,000	58,000,000	-108,000,000	-355,000,000	-1,152,000,000	-38,000,000	-430,000,000	-25,000,000	-884,000,000	-73,000,000	-49,000,000	-124,000,000	-795,000,000	-40,000,000	-28,000,000	-118,000,000
prepaid expenses and other current assets and other assets	423,000,000	428,000,000	449,000,000	-481,000,000	-1,223,000,000	205,000,000	37,000,000	-514,000,000	-436,000,000	-355,000,000	239,000,000	-291,000,000	-239,000,000	-176,000,000	522,000,000	-409,000,000	-75,000,000	362,000,000	-156,000,000	-17,000,000	-213,000,000	283,000,000	-192,000,000	-11,000,000	64,000,000	-211,000,000	125,000,000	-97,000,000	-140,000,000	78,000,000	94,000,000	-90,000,000	39,809,000	-47,965,000	215,707,000	-183,411,000	-69,526,000	50,404,000	46,943,000	-56,671,000	16,931,000	51,913,000	-6,798,000	-11,274,000
accounts payable and accrued expenses and other liabilities			790,000,000	-1,007,000,000	1,057,000,000	-188,000,000	975,000,000	-755,000,000	-650,000,000	548,000,000	1,027,000,000	-1,403,000,000	837,000,000	-635,000,000	1,548,000,000	-1,222,000,000	1,055,000,000	-1,353,000,000	1,898,000,000	-1,093,000,000	1,032,000,000	-625,000,000
operating lease liabilities	-430,000,000	17,000,000	-30,000,000	-124,000,000	-404,000,000	14,000,000	-73,000,000	-85,000,000	-482,000,000	28,000,000	1,000,000	-168,000,000	-526,000,000	13,000,000	16,000,000	-202,000,000	-610,000,000	9,000,000	16,000,000	-216,000,000	-626,000,000	5,000,000	-6,000,000	-203,000,000	-528,000,000	-18,000,000	-18,000,000	-164,000,000
unearned revenue	4,483,000,000	-315,000,000	1,700,000,000	-2,944,000,000	3,345,000,000	-922,000,000	2,116,000,000	-2,955,000,000	3,300,000,000	-793,000,000	1,371,000,000	-2,255,000,000	3,376,000,000	-819,000,000	1,181,000,000	-1,994,000,000	3,585,000,000	-483,000,000	978,000,000	-1,451,000,000	2,664,000,000	-327,000,000	1,090,000,000	-1,555,000,000	2,231,000,000	28,000,000	385,000,000	-979,000,000	2,014,000,000	-138,000,000	429,000,000	-802,000,000
net cash from operating activities	12,680,000,000	1,576,000,000	-5,736,000,000	6,476,000,000	11,109,000,000	1,091,000,000	-5,355,000,000	6,247,000,000	8,702,000,000	724,000,000	-3,683,000,000	4,491,000,000	6,798,000,000	-21,000,000	-3,342,000,000	3,676,000,000	5,596,000,000	18,000,000	-2,842,000,000	3,228,000,000	4,462,000,000	-90,000,000	-1,430,000,000	1,859,000,000	4,033,000,000	-138,000,000	-1,529,000,000	1,965,000,000	3,255,000,000	-315,000,000	-1,008,000,000	1,466,000,000	2,612,173,000	-205,477,000	-898,315,000	1,229,584,000	2,007,886,000	-96,366,000	-800,384,000	1,051,062,000	1,494,678,000	-186,504,000	-426,446,000	730,857,000	-227,194,000	473,087,000	737,610,000	-45,324,000	-100,006,000	283,189,000	630,982,000	-30,282,000	-77,015,000	213,212,000	462,798,000	45,776,000	-56,585,000	139,518,000	-2,056,000	-67,087,000	143,183,000	235,391,000	-10,335,000	-52,121,000	97,976,000	212,436,000	-35,954,000	-30,757,000	83,832,000	152,277,000	17,344,000	-2,176,000	36,830,000	80,597,000	605,000	17,606,000	12,416,000	71,322,000	10,499,000	-3,838,000	17,910,000	42,722,000	-1,785,000
investing activities:
business combinations, net of cash acquired	-8,290,000,000	-924,000,000			-2,555,000,000			-338,000,000	0						389,000,000	-414,000,000	-14,841,000,000	14,321,000,000	-13,931,000,000	-425,000,000	-1,257,000,000	1,130,000,000	-1,051,000,000	-103,000,000	-463,000,000	517,000,000	-413,000,000	-10,000,000	-4,985,000,000	4,673,000,000						-19,781,000	-3,160,622,000	2,766,077,000	-2,796,395,000	-1,799,000	-30,921,000	-9,308,000							-2,570,410,000	-22,161,000	-63,985,000	-505,682,000	38,835,000	-48,913,000	-356,584,000	219,220,000	-272,000,000	-13,335,000	147,669,000			-7,499,000
purchases of strategic investments	-835,000,000	-949,000,000	-25,000,000	-149,000,000	-472,000,000	37,000,000	99,000,000	-203,000,000	-393,000,000	79,000,000	-77,000,000	-105,000,000	-506,000,000	164,000,000	15,000,000	-223,000,000	-1,571,000,000	362,000,000	-232,000,000	-277,000,000	-701,000,000	-136,000,000	110,000,000	-342,000,000	-422,000,000	-284,000,000	97,000,000	-159,000,000	-254,000,000	-71,000,000	110,000,000	-147,000,000	-161,853,000
sales of strategic investments	116,000,000	30,000,000	32,000,000	6,000,000	113,000,000	-39,000,000	-1,000,000	53,000,000	28,000,000	67,000,000	4,000,000	9,000,000	257,000,000	60,000,000	-7,000,000	45,000,000	1,506,000,000	-218,000,000	357,000,000	556,000,000	1,018,000,000	-18,000,000	-550,000,000	601,000,000	296,000,000	67,000,000	-123,000,000	194,000,000	177,000,000	81,000,000	-2,000,000	4,000,000	89,921,000
purchases of marketable securities	-3,397,000,000	752,000,000	968,000,000	-2,086,000,000	-5,640,000,000	-689,000,000	2,702,000,000	-3,252,000,000	-3,100,000,000	1,137,000,000	-1,430,000,000	-368,000,000	-4,369,000,000	744,000,000	1,420,000,000	-2,572,000,000	-3,481,000,000	-1,686,000,000	1,302,000,000	-1,809,000,000	-3,380,000,000	228,000,000	-847,000,000	-834,000,000	-3,419,000,000	334,000,000	-38,000,000	-734,000,000	-725,000,000	-315,000,000	235,000,000	-263,000,000	-1,769,291,000	267,509,000	197,228,000	-698,561,000	-958,681,000	174,064,000	303,541,000	-589,336,000	-939,266,000	-63,805,000	71,029,000	-207,225,000	-34,392,000	-250,536,000	-459,653,000	-42,592,000	207,829,000	-264,287,000	-807,782,000	-106,404,000	380,702,000	-487,803,000					109,524,000
sales of marketable securities	1,809,000,000	1,426,000,000	774,000,000	405,000,000	3,589,000,000	-1,928,000,000	1,866,000,000	616,000,000	1,196,000,000	-218,000,000	264,000,000	269,000,000	1,271,000,000	49,000,000	10,000,000	441,000,000	3,459,000,000	-1,744,000,000	1,883,000,000	581,000,000	1,174,000,000	455,000,000	-130,000,000	337,000,000	1,017,000,000	52,000,000	289,000,000	86,000,000	1,347,000,000	-256,000,000	-603,000,000	938,000,000	364,831,000	54,155,000	35,791,000	103,837,000	1,911,910,000	-1,517,333,000	1,387,790,000	222,934,000	409,111,000	-39,769,000	-61,262,000	192,184,000	-8,239,000	79,312,000	1,021,464,000	-877,090,000	782,170,000	111,740,000	624,808,000	-390,625,000	397,188,000	75,522,000	597,892,000	41,793,000	-267,191,000	352,070,000	372,840,000	-58,352,000	204,153,000	753,160,000	-8,062,000
maturities of marketable securities	1,943,000,000	-977,000,000	993,000,000	436,000,000	2,473,000,000	7,000,000	262,000,000	636,000,000	1,566,000,000	101,000,000	-323,000,000	785,000,000	1,864,000,000	-137,000,000	277,000,000	445,000,000	1,919,000,000	-1,004,000,000	656,000,000	498,000,000	796,000,000	-91,000,000	103,000,000	227,000,000	421,000,000	221,000,000	81,000,000	56,000,000	136,000,000	-30,000,000	-8,000,000	48,000,000	49,304,000	20,399,000	5,570,000	3,850,000	53,251,000	-13,050,000	3,968,000	23,285,000	30,645,000	5,333,000	-12,613,000	14,446,000	9,564,000	7,198,000	36,009,000	-5,619,000	-8,512,000	14,558,000	102,631,000	-5,196,000	9,489,000	37,699,000	27,187,000	939,000	5,705,000	6,515,000	32,006,000	-90,012,000	116,262,000	75,263,000	15,871,000
capital expenditures	-455,000,000	-4,000,000	44,000,000	-179,000,000	-454,000,000	-67,000,000	26,000,000	-163,000,000	-570,000,000	14,000,000	63,000,000	-243,000,000	-600,000,000	5,000,000	-24,000,000	-179,000,000	-551,000,000	47,000,000	-42,000,000	-171,000,000	-586,000,000	-10,000,000	209,000,000	-323,000,000	-473,000,000	8,000,000	-19,000,000	-159,000,000	-459,000,000	34,000,000	-48,000,000	-122,000,000	-422,749,000	17,110,000	28,214,000	-156,602,000	-323,305,000	-44,623,000	-12,729,000	-83,301,000	-204,435,000	-15,158,000	6,204,000	-71,087,000	-11,478,000	-60,098,000	-226,408,000	29,847,000	-48,539,000	-54,010,000	-124,547,000	-21,750,000	15,417,000	-44,721,000	-116,967,000	10,373,000	-17,737,000	-27,314,000	7,041,000	-15,641,000	-12,190,000	-39,812,000	5,239,000	-5,900,000	-13,428,000	-49,445,000	1,422,000	11,141,000	-24,177,000	-34,430,000	982,000	5,853,000	-15,957,000	-13,038,000	-6,267,000	-223,000	-2,595,000	-18,143,000	-1,919,000	5,785,000	-9,157,000	-3,027,000	-797,000
free cash flows	12,225,000,000	1,572,000,000	-5,692,000,000	6,297,000,000	10,655,000,000	1,024,000,000	-5,329,000,000	6,084,000,000	8,132,000,000	738,000,000	-3,620,000,000	4,248,000,000	6,198,000,000	-16,000,000	-3,366,000,000	3,497,000,000	5,045,000,000	65,000,000	-2,884,000,000	3,057,000,000	3,876,000,000	-100,000,000	-1,221,000,000	1,536,000,000	3,560,000,000	-130,000,000	-1,548,000,000	1,806,000,000	2,796,000,000	-281,000,000	-1,056,000,000	1,344,000,000	2,189,424,000	-188,367,000	-870,101,000	1,072,982,000	1,684,581,000	-140,989,000	-813,113,000	967,761,000	1,290,243,000	-201,662,000	-420,242,000	659,770,000	-238,672,000	412,989,000	511,202,000	-15,477,000	-148,545,000	229,179,000	506,435,000	-52,032,000	-61,598,000	168,491,000	345,831,000	56,149,000	-74,322,000	112,204,000	4,985,000	-82,728,000	130,993,000	195,579,000	-5,096,000	-58,021,000	84,548,000	162,991,000	-34,532,000	-19,616,000	59,655,000	117,847,000	18,326,000	3,677,000	20,873,000	67,559,000	-5,662,000	17,383,000	9,821,000	53,179,000	8,580,000	1,947,000	8,753,000	39,695,000	-2,582,000
net cash from investing activities	-9,109,000,000	-646,000,000	2,732,000,000	-1,567,000,000	-2,946,000,000	-2,858,000,000	5,292,000,000	-2,651,000,000	-1,273,000,000	1,098,000,000	-1,499,000,000	347,000,000	-2,522,000,000	910,000,000	2,080,000,000	-2,457,000,000	-13,560,000,000	10,078,000,000	-10,007,000,000	-1,047,000,000	-2,936,000,000	1,558,000,000	-2,156,000,000	-437,000,000	-3,043,000,000	915,000,000	-126,000,000	-726,000,000	-4,763,000,000	4,116,000,000	-4,937,000,000	276,000,000	-1,875,228,000	388,357,000	244,084,000	-767,715,000	-2,490,557,000	1,348,648,000	-1,092,154,000	-450,278,000	-1,375,132,000	121,031,000	302,346,000	-536,123,000	-76,106,000	-210,370,000	-2,268,033,000	1,691,798,000	-1,636,044,000	-219,276,000	-281,019,000	-1,030,185,000	847,273,000	-474,987,000	-399,902,000	232,140,000	-401,290,000	79,362,000	659,080,000	94,042,000	-509,406,000	-318,784,000			-256,066,000	-35,083,000	-47,760,000	-30,517,000	-7,637,000	-60,106,000	-18,764,000	26,330,000	-50,169,000	-43,302,000	-108,325,000	-26,080,000	9,111,000	-83,571,000	70,678,000	-19,146,000	-15,766,000	-97,425,000	21,311,000
financing activities:
proceeds from issuance of debt, net of issuance costs																	7,912,000,000	-7,928,000,000	7,932,000,000	-10,000,000
repurchases of common stock	-8,795,000,000	-1,576,000,000	408,000,000	-2,633,000,000	-6,544,000,000	3,050,000,000	-2,202,000,000	-2,133,000,000	-5,695,000,000	24,000,000	105,000,000	-2,054,000,000	-2,323,000,000
payments for taxes related to net share settlement of equity awards	-224,000,000	-115,000,000
proceeds from employee stock plans	800,000,000	7,000,000	-62,000,000	294,000,000	1,219,000,000	119,000,000	-331,000,000	533,000,000	1,680,000,000	-88,000,000	-87,000,000	449,000,000	628,000,000	52,000,000	-93,000,000	274,000,000	859,000,000	55,000,000	150,000,000	225,000,000	940,000,000	-85,000,000	208,000,000	258,000,000	661,000,000	27,000,000	-67,000,000	219,000,000	519,000,000	3,000,000	-19,000,000	201,000,000	508,330,000	-41,039,000	23,202,000	159,807,000	308,635,000	-41,032,000	44,737,000	89,141,000	357,466,000	-16,783,000	-40,216,000	155,015,000	-12,366,000	73,795,000	179,221,000	70,515,000	-26,329,000	66,524,000
principal payments on financing obligations	-424,000,000	-61,000,000	80,000,000	-179,000,000	-503,000,000	185,000,000	-165,000,000	-120,000,000	-515,000,000	168,000,000	-172,000,000	-110,000,000	-186,000,000	-189,000,000	28,000,000	-72,000,000	-111,000,000	-21,000,000	25,000,000	-49,000,000	-91,000,000	12,000,000	24,000,000	-48,000,000	-159,000,000	120,000,000	-123,000,000	-11,000,000
repayments of debt											820,000,000	-1,001,000,000	-3,000,000	0	0	-1,000,000	-3,000,000	0	0	-1,000,000	-3,000,000	0	0	-1,000,000	-353,000,000	51,000,000	-200,000,000	-1,000,000	-1,528,000,000			-1,027,000,000
payments of dividends and dividend equivalents	-1,192,000,000	4,000,000	3,000,000	-402,000,000
net cash from financing activities	-3,835,000,000	-1,741,000,000	417,000,000	-2,920,000,000	-7,983,000,000	4,356,000,000	-3,694,000,000	-2,108,000,000	-5,712,000,000	285,000,000	666,000,000	-2,716,000,000	-1,884,000,000	-1,814,000,000	-65,000,000	201,000,000	8,808,000,000	-9,410,000,000	8,275,000,000	165,000,000	826,000,000	-73,000,000	232,000,000	209,000,000	149,000,000	198,000,000	-390,000,000	207,000,000	1,828,000,000	-407,000,000	-1,036,000,000	1,625,000,000	86,971,000	16,976,000	166,914,000	-49,636,000	915,849,000	-534,784,000	577,460,000	39,173,000	970,000	58,086,000	231,178,000	-157,586,000	212,231,000	-219,150,000	1,505,886,000	-232,961,000	-798,332,000	1,123,641,000	262,566,000	30,932,000	-55,989,000	97,036,000	60,849,000	-5,418,000	-7,539,000	27,958,000	-150,061,000	10,020,000	44,886,000	613,591,000	4,994,000	1,200,000	17,368,000	72,896,000	-10,353,000	10,190,000	24,178,000	62,835,000	5,560,000	9,889,000	14,429,000	30,155,000	6,319,000	601,000	7,952,000	13,763,000	-3,038,000	2,360,000	2,735,000	118,741,000	-113,627,000
effect of exchange rate changes	130,000,000	-13,000,000	-56,000,000	91,000,000	-119,000,000	2,000,000	-5,000,000	-2,000,000	58,000,000	-43,000,000	-6,000,000	17,000,000	15,000,000	-2,000,000	4,000,000	-25,000,000	-29,000,000	13,000,000	-20,000,000	3,000,000			7,000,000	-4,000,000	-21,000,000	-17,000,000	4,000,000	-5,000,000	20,000,000	-5,000,000	-1,000,000	12,000,000	-9,708,000	-1,335,000	-6,832,000	6,122,000	-15,502,000	-3,131,000	-9,499,000	763,000	-4,237,000	-6,041,000	6,478,000	-3,309,000	-8,353,000	2,689,000	-12,942,000	6,465,000	5,528,000	-6,809,000	6,442,000	-9,420,000	12,175,000	-1,760,000	6,054,000	-4,487,000	10,276,000	-6,518,000	-5,716,000	2,668,000	825,000	555,000	-293,000	-831,000	-1,407,000	-781,000	843,000	126,000	-920,000	-331,000	-1,785,000	530,000	-206,000	-1,016,000	314,000	561,000	-748,000	382,000	-460,000
net increase in cash and cash equivalents	-134,000,000	-824,000,000	-2,643,000,000	2,080,000,000	61,000,000			1,486,000,000	1,775,000,000	2,064,000,000	-4,522,000,000	2,139,000,000	2,407,000,000	-927,000,000	-1,323,000,000	1,395,000,000			-4,594,000,000	2,349,000,000	2,378,000,000	1,392,000,000	-3,347,000,000	1,627,000,000	1,118,000,000	958,000,000	-2,041,000,000	1,441,000,000	340,000,000	3,389,000,000	-6,982,000,000	3,379,000,000	814,208,000	198,521,000	-494,149,000	418,355,000	417,676,000	714,367,000	-1,324,577,000	640,720,000	116,279,000	-13,428,000	113,556,000	33,839,000		46,256,000	-37,479,000	1,419,978,000	-2,528,854,000	1,180,745,000	618,971,000	-1,038,955,000	726,444,000	-166,499,000	129,799,000	268,011,000	-455,138,000	240,320,000				530,753,000	92,255,000	46,593,000	-142,129,000	249,468,000	-93,224,000	-50,958,000	99,453,000	154,675,000	2,355,000	34,573,000	884,000	66,434,000	-101,087,000	-7,312,000	28,731,000	1,896,000	77,679,000	-20,337,000	4,873,000	63,605,000	-93,870,000
cash and cash equivalents, beginning of period	-1,517,000,000	-563,000,000	2,080,000,000	8,848,000,000	790,000,000	-2,276,000,000	1,486,000,000	8,472,000,000	244,000,000	-2,383,000,000	2,139,000,000	7,016,000,000	-1,467,000,000	72,000,000	1,395,000,000	5,464,000,000	-104,000,000	-2,245,000,000	2,349,000,000	6,195,000,000	93,000,000	-1,720,000,000	1,627,000,000	4,145,000,000	-841,000,000	-600,000,000	1,441,000,000	2,669,000,000	224,000,000	-3,603,000,000	3,379,000,000	2,543,000,000	-342,561,000	-75,794,000	418,355,000	1,606,549,000	43,137,000	-683,857,000	640,720,000	1,158,363,000	-181,234,000	147,395,000	33,839,000	908,117,000	46,256,000	781,635,000	167,364,000	-1,348,109,000	1,180,745,000	747,245,000	-393,446,000	559,945,000	-166,499,000	607,284,000	-25,502,000	-214,818,000	240,320,000	424,292,000	-280,869,000	-320,512,000	1,011,306,000		-95,536,000
cash and cash equivalents, end of period	-1,651,000,000	-1,387,000,000	-563,000,000	10,928,000,000	851,000,000	315,000,000	-2,276,000,000	9,958,000,000	2,019,000,000	-319,000,000	-2,383,000,000	9,155,000,000	940,000,000	-855,000,000	72,000,000	6,859,000,000	711,000,000	-1,546,000,000	-2,245,000,000	8,544,000,000	2,471,000,000	-328,000,000	-1,720,000,000	5,772,000,000	277,000,000	358,000,000	-600,000,000	4,110,000,000	564,000,000	-214,000,000	-3,603,000,000	5,922,000,000	471,647,000	122,727,000	-75,794,000	2,024,904,000	460,813,000	30,510,000	-683,857,000	1,799,083,000	-64,955,000	133,967,000	147,395,000	941,956,000	-53,166,000	827,891,000	129,885,000	71,869,000	-1,348,109,000	1,927,990,000	225,525,000	-479,010,000	559,945,000	440,785,000	104,297,000	53,193,000	-214,818,000	664,612,000	220,378,000	-280,869,000	690,794,000		-3,281,000
payments of dividends					-1,155,000,000	2,000,000	4,000,000	-388,000,000
net decrease in cash and cash equivalents																																																												39,643,000	-320,512,000
repayments of slack convertible notes, net of capped call proceeds																	151,000,000	-1,516,000,000
tax benefit from intra-entity transfer of intangible property
gains on strategic investments														22,000,000	-38,000,000	-7,000,000	-848,000,000	163,000,000	-238,000,000	-288,000,000	-1,134,000,000	-354,000,000	-490,000,000	-192,000,000	-421,000,000	103,000,000	172,000,000	-281,000,000				-211,000,000
stock-based expense																	1,967,000,000	172,000,000	76,000,000	564,000,000
loss on settlement of salesforce.org reseller agreement
expenses related to employee stock plans																					1,624,000,000	-12,000,000	74,000,000	504,000,000	1,242,000,000	155,000,000	45,000,000	343,000,000	932,000,000	0	99,000,000	252,000,000	745,736,000	-5,208,000	4,916,000	251,569,000	615,616,000	22,441,000	-6,609,000	188,919,000	449,311,000	-3,462,000	5,219,000	142,560,000	11,319,000	131,092,000	361,744,000	31,060,000	-4,253,000	114,729,000	274,238,000
proceeds from issuance of debt																															-1,974,000,000	2,470,000,000
accounts payable																								147,000,000	-7,000,000	-4,000,000	11,000,000	15,000,000																								-63,942,000	63,091,000	-13,505,000	6,700,000	1,823,000	5,258,000	-1,137,000	-3,008,000	7,241,000	-1,658,000	-3,816,000	4,596,000
accrued expenses and other liabilities																								-904,000,000	724,000,000	-24,000,000	827,000,000	-560,000,000
amortization of debt discount and issuance costs																													19,000,000	0	-15,000,000	16,000,000	23,472,000	42,000	36,000	7,717,000
principal payments on capital lease obligations																													-129,000,000	87,000,000	-70,000,000	-19,000,000	-98,180,000	58,015,000	-56,288,000	-9,443,000	-87,160,000	1,798,000	37,173,000	-49,968,000	-71,385,000	30,129,000	-24,249,000	-16,825,000	-29,747,000	-10,594,000	-28,659,000	-332,000	-3,609,000	-8,499,000	-24,090,000	-185,000	95,000	-7,574,000	-22,848,000	2,864,000	-6,987,000	-3,562,000	-993,000	-205,000	-1,918,000	-5,721,000	-140,000	-1,010,000	-1,248,000	-711,000			-5,000	-169,000	0	151,000	-157,000	-462,000	-2,000	-2,000	-151,000	-462,000	19,000	-31,000	-140,000	-354,000	18,000
accounts payable, accrued expenses and other liabilities																														-213,000,000	635,000,000	-456,000,000	233,745,000	-112,562,000	488,284,000	-301,242,000	-7,883,000	104,502,000	239,562,000	-286,228,000	196,409,000	-136,194,000	432,843,000	-239,072,000	328,237,000	-185,599,000	-69,447,000	111,154,000	25,058,000	-95,808,000
business combination, net of cash acquired																																-182,000,000												-12,470,000
gain on sales of land and building improvements																																									0
gains from acquisitions of strategic investments
50 fremont lease termination																																												-36,617,000
amortization of deferred commissions																																	346,985,000	9,809,000	1,726,000	106,142,000	278,311,000	4,447,000	269,000	88,514,000	240,140,000	2,255,000	-476,000	77,155,000	1,445,000	59,855,000	146,545,000	1,819,000	522,000	45,667,000	115,748,000	3,287,000	-463,000	36,246,000	80,333,000	1,946,000			1,853,000	-1,383,000	19,489,000	48,193,000	383,000	369,000	14,946,000	43,948,000	877,000	-816,000	14,723,000	31,151,000	1,400,000	605,000	9,039,000	17,554,000	176,000	524,000	5,127,000	10,977,000	303,000	-76,000	3,402,000	11,343,000	380,000
deferred commissions																																	-627,743,000	-54,859,000	-32,254,000	-84,449,000	-369,227,000	-22,160,000	-7,124,000	-63,519,000	-299,992,000	-9,285,000	-20,653,000	-50,092,000	-24,950,000	-40,896,000	-207,112,000	-12,621,000	-27,864,000	-17,483,000	-184,340,000	-13,029,000	-3,104,000	-32,118,000	-133,588,000	-7,474,000	-5,633,000	-20,504,000	-5,439,000	-940,000	-19,308,000	-64,323,000	-3,877,000
deferred revenue																																	1,978,456,000	-202,534,000	276,132,000	-500,150,000	1,541,489,000	-124,454,000	87,055,000	-293,117,000	1,158,584,000	-167,068,000	242,799,000	-264,629,000	225,789,000	-197,500,000	667,462,000	-64,920,000	139,636,000	-129,835,000	528,181,000	-51,231,000	48,049,000	-45,580,000	462,119,000	-36,898,000	39,261,000	-19,808,000	-4,052,000	55,409,000	-39,819,000	113,897,000	-3,212,000
proceeds from land and building improvements held for sale																																									0
purchase of 50 fremont land and building																																												-425,376,000
deposit for purchase of 50 fremont land and building																																												115,015,000
non-refundable amounts received for sale of land available for sale																																											580,000	2,852,000
proceeds from term loan
payments on revolving credit facility																																				-200,000,000
proceeds from revolving credit facility
payments on convertible 0.25% senior notes
strategic investments																																			-42,500,000	-458,000	-13,110,000	-16,487,000	21,671,000	-22,061,000	-336,189,000	120,104,000	-5,972,000	-144,462,000	-2,561,000	-16,246,000	-22,143,000	-5,319,000	1,418,000	-5,116,000	-8,038,000	-528,000	1,536,000	-2,665,000	-15,862,000	-13,726,000	-2,349,000	-5,433,000
amortization of debt discount and transaction costs																																					23,260,000	413,000	-317,000	7,185,000	20,329,000	-153,000	1,430,000	5,861,000	-1,842,000	11,791,000	36,453,000	149,000	3,524,000	9,670,000	17,615,000	100,000	1,702,000	4,669,000	8,209,000	61,000	-178,000	2,255,000
loss on conversions of convertible senior notes																																													-8,168,000	8,529,000
deposit and withdrawal for purchase of 50 fremont land and building
non-refundable amounts received for sale of land and building
proceeds from (payments on) term loan
payments on convertible senior notes																																													270,200,000	-283,892,000
gains on sales of strategic investments																																								-12,864,000
abandonment of leasehold improvement
payments on revolving credit facility and term loan																																												-300,000,000
net loss																																									-22,269,000					-96,911,000	-107,741,000			-67,721,000		-210,468,000
adjustments to reconcile net loss to net cash from operating activities:
excess tax benefits from employee stock plans																																									-14,889,000	-44,740,000	4,357,000	-4,224,000	15,856,000	-9,041,000	-6,566,000	-2,856,000	3,144,000	-1,866,000	-11,773,000	11,542,000	-3,659,000	-11,043,000	874,000	-4,806,000	-52,000	-2,034,000	8,324,000	-13,614,000	-9,288,000	-44,138,000	8,286,000	-6,239,000	-9,448,000	-36,891,000	-5,863,000	855,000	-12,698,000	-22,680,000	-378,000	-2,634,000	-6,286,000	-11,696,000
proceeds from borrowings on convertible senior notes																																																		1,132,750,000
proceeds from issuance of warrants																																																		84,800,000
purchase of convertible note hedge																																																		-153,800,000
proceeds from (payments on) revolving credit facility
proceeds from land activity
deposit for purchase of building and land
payments on term loan
nonrefundable deposits received for land
principal payments on term loan																																													0	-7,500,000	-7,500,000
supplemental cash flow disclosure:
cash paid during the period for:
interest																																													-345,000	8,667,000	14,303,000	2,651,000	3,907,000	642,000	6,249,000	-2,125,000	2,142,000	624,000	5,955,000	-2,117,000	2,412,000	337,000	-973,000	2,136,000	215,000	777,000	7,000	77,000	208,000				3,000	45,000	-1,000	-39,000	41,000	174,000	-132,000	140,000	11,000	57,000	-19,000	18,000	13,000	23,000	9,000
income taxes, net of tax refunds																																													4,811,000	9,994,000	22,765,000	3,867,000	-15,045,000	17,283,000	46,575,000	3,008,000	-38,455,000	41,961,000	13,123,000	6,830,000	-9,950,000	10,978,000	3,537,000	6,236,000	-5,513,000	22,033,000	-10,345,000	12,508,000	4,283,000	7,706,000	716,000	-3,059,000	4,237,000	1,509,000	-628,000	501,000	182,000	210,000	-48,000	102,000	9,000	-208,000
non-cash financing and investing activities:
fixed assets acquired under capital leases																																													69,563,000	5,886,000				6,557,000	23,604,000	865,000	2,049,000	6,874,000	39,239,000			47,203,000	1,032,000	5,302,000	431,000
building in progress - leased facility acquired under financing obligation																																													7,528,000	12,760,000
fair value of equity awards assumed																																																			470,000
prepaid expenses, current assets and other assets																																														4,277,000	81,396,000
nonrefundable deposit received for land																																														30,000,000
land activity and building improvements																																																						-4,106,000	-13,001,000	-1,232,000	-4,408,000	-1,014,000
contingent consideration payment related to prior business combinations
property and equipment acquired under capital leases																																															478,953,000	-453,260,000
building in progress-leased facility acquired under financing obligation
fair value of equity awards assumed in business combinations
prepaid expenses and other current assets																																																	4,882,000	-7,872,000	-60,230,000	75,137,000	-15,398,000	-20,349,000	-19,771,000	18,646,000	-228,000	-9,383,000	-16,764,000	-9,758,000	9,939,000	8,993,000	-14,200,000
other assets																																																	-1,462,000	1,522,000	4,347,000	7,666,000	-2,646,000	1,755,000	-1,810,000	6,606,000	800,000	-2,713,000	-2,560,000	-1,264,000	-1,439,000	-899,000	-3,189,000
consolidated net income																																																							-7,816,000	512,000	-4,798,000	530,000	5,785,000	-3,293,000	19,876,000	63,249,000	-398,000	2,848,000	18,993,000
accounts payable, accrued expenses, deferred income taxes and other liabilities
purchase of subsidiary stock																																																													-1,273,000					-4,929,000
tax valuation allowance
changes in assets and liabilities:
accrued expenses and other current liabilities																																																				-77,333,000	209,240,000	-130,755,000	54,611,000	-34,543,000	113,265,000	-65,641,000	548,000	80,962,000	-23,584,000	37,453,000	-12,000
proceeds from equity plans																																																				42,659,000	-59,743,000	93,567,000
expenses related to stock-based plans
fair value of stock options assumed																																																						2,204,000	6,275,000	-3,686,000
expenses related to stock-based awards																																																						81,266,000	172,252,000	2,412,000	7,036,000	47,558,000	-983,000				-470,000
contingent consideration payment related to prior business combination																																																										-2,800,000
proceeds from borrowings on convertible debt
non-cash financing and investing activities
operating activities
investing activities
purchase of marketable securities																																																								-25,227,000	156,690,000	-232,127,000			-816,358,000
financing activities
proceeds from the exercise of stock options																																																								-26,488,000	9,996,000	32,286,000	10,226,000	-3,389,000	37,516,000	75,297,000	13,420,000	-4,029,000	9,168,000		-15,930,000	11,040,000	11,485,000												2,152,000	4,287,000	367,000
contingent consideration payments related to prior business combinations
amortization deferred commissions																																																										24,675,000
land activity
investments in privately-held companies																																																											-2,000,000
amortization of debt discount																																																												82,000	5,451,000
expense related to stock-based awards																																																													26,468,000				21,663,000			819,000	18,065,000	41,029,000	747,000	1,419,000	12,012,000	28,965,000	47,000	2,587,000	7,606,000	2,623,000	-113,000	82,000	856,000	2,423,000	91,000
income taxes																																																													3,600,000																				20,000	-786,000	246,000
change in the deferred income tax valuation allowance
loss on securities																																																																		-269,000
gain on sale of investment																																																																						0
proceeds from sale of investment																																																																						0
cash and cash equivalents at beginning of year
cash and cash equivalents at end of year
noncash financing and investing activities
fixed assets acquired under capital lease																																																																														122,000	-115,000
net cash provided used in investing activities
changes in assets and liabilities																																																																	39,677,000		-32,727,000	-32,666,000	44,515,000		13,086,000	-5,904,000	15,769,000		1,111,000	16,985,000	-2,897,000		2,091,000	-5,114,000	8,212,000		-3,291,000
changes in marketable securities																																																																	-242,638,000		-5,145,000	-41,658,000	16,540,000		-21,405,000	20,477,000	-34,212,000		-102,058,000	-41,359,000	27,208,000		69,268,000	-25,003,000	-6,515,000
cash and cash equivalents at beginning of period																																																																	483,834,000			99,453,000	279,095,000		35,457,000	884,000	86,608,000		21,419,000	28,731,000	99,842,000		-15,464,000	4,873,000	35,731,000		55,533,000
cash and cash equivalents at end of period																																																																	341,705,000			48,495,000	378,548,000		37,812,000	35,457,000	87,492,000		-79,668,000	21,419,000	128,573,000		62,215,000	-15,464,000	40,604,000		-38,337,000
minority interest in consolidated joint venture																																																																				-102,000	1,514,000	3,347,000	271,000	136,000	718,000	1,659,000	101,000	-24,000	484,000	693,000	139,000	-22,000	224,000	513,000	-69,000
proceeds from the exercise of stock options and warrants																																																																						40,324,000	5,182,000	7,104,000	8,300,000	18,933,000	4,761,000	-115,000	5,503,000	13,526,000	-3,081,000
repurchase of unvested shares																																																																																-20,000	-4,000	-43,000	-204,000
minority interest
lease recovery																																																																																	-285,000
business combination																																																																													-15,502,000
restricted cash																																																																														-116,000	3,329,000	72,000	-94,000	490,000	-529,000
collection of notes receivable from stockholders																																																																																	727,000
net exercise of warrants																																																																																-44,000	46,000
loss on retirement of fixed assets
accrued interest on stockholder notes receivable
sales and maturities of marketable securities
net proceeds from the issuance of common stock
proceeds from subsidiary stock offerings
conversion of preferred stock into common
amortization of purchased intangibles																																																																												452,000	89,000
tax benefits from employee stock plans																																																																												-5,928,000	2,600,000
proceeds from the issuance of common stock, net of issuance costs incurred
collection of notes receivables from stockholders
effect of exchange rate changes on cash and cash equivalents																																																																																	-6,000	-433,000	231,000
lease abandonment
lease abandonment and other liability
transfer of capital lease to operating
cancellation of stockholder notes receivable for unvested common stock options
changes in short-term marketable securities

The information provided in this report is taken from www.sec.gov and many other data providers. While we have conducted our best efforts to ensure that the parsed data is accurate, we cannot guarantee its accuracy. Please use caution and understand that any consequences of its use are your own responsibility.