Salesforce(NYSE:CRM) 
salesforce.com, inc. develops enterprise cloud computing solutions with a focus on customer relationship management worldwide. The company offers Sales Cloud to store data, monitor leads and progress, forecast opportunities, and gain insights through analytics and relationship intelligence, as well ...
Website: http://www.salesforce.com
Founded: 1999
Full Time Employees: 79,390 (Jan 2023)
CEO / Founder: Marc Benioff
Sector: Technology
Industry: Software-Application
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At a glance:
- Cloud-Based CRM Market Leader: Salesforce is the world's leading provider of cloud-based customer relationship management (CRM) software, offering a comprehensive suite of applications for sales, service, marketing, and analytics.
- Subscription-Driven Business Model: Its revenue is primarily generated through recurring subscriptions for its software-as-a-service (SaaS) offerings, ensuring a predictable and scalable business model.
- Expansive Product Ecosystem: Beyond core CRM, Salesforce provides a broad platform including Slack, Tableau, MuleSoft, and an extensive AppExchange marketplace for third-party integrations, fostering a robust ecosystem.
- AI and Innovation Focus: Salesforce continually invests in innovation, particularly in artificial intelligence (AI) with its Einstein platform, to enhance customer experiences and drive productivity across its solutions.
Bull Thesis:
- Unrivaled CRM Market Leadership & Expanding Platform: Salesforce maintains its dominant position in the global CRM market, continuously expanding its platform with strategic acquisitions and organic development (e.g., Data Cloud, Slack, Tableau, MuleSoft). This creates a comprehensive, sticky ecosystem that drives customer loyalty, cross-selling opportunities, and makes it difficult for competitors to dislodge.
- AI-Driven Innovation with Einstein Copilot & Data Cloud: The company's significant investment in generative AI, particularly with Einstein Copilot powered by its Data Cloud, is poised to unlock substantial productivity gains for users, enhance personalized customer experiences, and create new revenue streams. This strategic focus on AI reinforces its competitive moat and positions it for future growth in the evolving enterprise software landscape.
- Strong Recurring Revenue & Improved Profitability Focus: Salesforce benefits from a highly predictable, subscription-based revenue model, providing financial stability and visibility. Recent management focus on operational efficiency, margin expansion, and disciplined capital allocation (including share buybacks) signals a commitment to enhancing shareholder value and sustainable profitability beyond just top-line growth.
- Vast Untapped Market Potential in Data & AI: Beyond traditional CRM, the integration of Data Cloud and AI positions Salesforce to capture a significant share of the burgeoning enterprise data management and AI application market. This offers new avenues for growth, platform expansion, and deeper integration into customers' core business processes, extending its total addressable market.
Bear Thesis:
- Slowing Core Growth & Market Maturation: As a large, established enterprise, Salesforce faces natural deceleration in its core CRM markets. Sustaining high double-digit growth rates becomes increasingly challenging, potentially leading to investor re-evaluation of its growth premium compared to its earlier hyper-growth phase.
- Intensifying Competition Across All Segments: Salesforce faces fierce competition not only from traditional enterprise software giants (e.g., Microsoft Dynamics, Oracle, SAP) but also from specialized SaaS providers and new AI-first startups. This intensifying competitive landscape could lead to pricing pressure, slower customer acquisition, and potential market share erosion in various segments.
- Integration Risks & Acquisition Debt: The company's growth strategy has heavily relied on large, complex acquisitions (e.g., Slack, Tableau, MuleSoft). Successfully integrating these diverse platforms, realizing promised synergies, and managing the associated debt load remain ongoing challenges that can divert resources, impact profitability, and potentially lead to 'acquisition fatigue' among customers and employees.
- Macroeconomic Headwinds & Enterprise Spending Sensitivity: Enterprise software spending can be discretionary and sensitive to economic downturns. A prolonged period of economic uncertainty, inflation, or budget tightening by large corporations could lead to delayed purchasing decisions, reduced contract sizes, or increased churn, directly impacting Salesforce's revenue growth and financial performance.
Main Competitors:
- Microsoft ($MSFT) (Dynamics 365), Microsoft Dynamics 365 offers a comprehensive suite of business applications, including CRM (Sales, Service, Marketing) and ERP functionalities, directly competing with Salesforce's core clouds. Microsoft leverages its vast enterprise customer base, integration with Office 365, and Azure cloud infrastructure to provide a unified business platform.
- SAP ($SAP) (SAP Customer Experience (C/4HANA), SAP S/4HANA), SAP competes with Salesforce primarily in the large enterprise segment, offering a robust suite of customer experience (CX) solutions that encompass sales, service, marketing, and commerce. These are often integrated with their powerful ERP systems (S/4HANA), providing a holistic view of customer and business operations.
- Oracle ($ORCL) (Oracle CX Cloud (Sales, Service, Marketing, Commerce), Oracle NetSuite), Oracle provides a broad portfolio of cloud applications, including a comprehensive CX suite that directly rivals Salesforce's offerings. They compete on features, scalability, and often leverage their database and infrastructure strengths, particularly for large enterprises. NetSuite, acquired by Oracle, also competes in the mid-market ERP/CRM space.
- Adobe ($ADBE) (Adobe Experience Cloud (Marketo Engage, Adobe Commerce/Magento, Adobe Analytics)), Adobe competes strongly in the marketing automation, content management, and e-commerce sectors, directly challenging Salesforce's Marketing Cloud and Commerce Cloud. They focus on delivering personalized customer experiences across various digital touchpoints, leveraging their creative and analytics strengths.
- HubSpot ($HUBS) (HubSpot CRM Platform (Sales Hub, Service Hub, Marketing Hub, CMS Hub)), HubSpot is a strong competitor in the SMB and mid-market segments, offering an all-in-one inbound marketing, sales, and service platform. They compete with Salesforce's Sales Cloud and Service Cloud, particularly for companies seeking an integrated, user-friendly solution with a strong focus on inbound methodology and ease of adoption.
Moat:
Salesforce maintains a significant moat through its first-mover advantage in cloud CRM, a vast and mature ecosystem (AppExchange, partner network), strong brand recognition, and continuous innovation in areas like AI (Einstein). Its comprehensive platform and high switching costs for complex enterprise deployments further solidify its position. However, the competitive landscape is intense, with rivals ranging from large enterprise software giants like Microsoft, SAP, and Oracle offering integrated suites, to specialized players like Adobe focusing on digital experience, and agile mid-market solutions like HubSpot. Competition often centers on integration capabilities, industry-specific solutions, total cost of ownership, and the ability to deliver a unified customer experience across all touchpoints.
Income Statements:
Quarterly
Annual
| Unit: USD | 2025-10-31 | 2025-07-31 | 2025-04-30 | 2025-01-31 | 2024-10-31 | 2024-07-31 | 2024-04-30 | 2024-01-31 | 2023-10-31 | 2023-07-31 | 2023-04-30 | 2023-01-31 | 2022-10-31 | 2022-07-31 | 2022-04-30 | 2022-01-31 | 2021-10-31 | 2021-07-31 | 2021-04-30 | 2021-01-31 | 2020-10-31 | 2020-07-31 | 2020-04-30 | 2020-01-31 | 2019-10-31 | 2019-07-31 | 2019-04-30 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
revenues: | |||||||||||||||||||||||||||
subscription and support | 9,726,000,000 | 9,690,000,000 | 9,297,000,000 | 9,451,000,000 | 8,879,000,000 | 8,764,000,000 | 8,585,000,000 | 8,748,000,000 | 8,141,000,000 | 8,006,000,000 | 7,642,000,000 | 7,789,000,000 | 7,233,000,000 | 7,143,000,000 | 6,856,000,000 | 6,828,000,000 | 6,379,000,000 | 5,914,000,000 | 5,536,000,000 | 5,476,000,000 | 5,085,000,000 | 4,840,000,000 | 4,575,000,000 | 4,563,000,000 | 4,239,000,000 | 3,745,000,000 | 3,496,000,000 |
professional services and other | 533,000,000 | 546,000,000 | 532,000,000 | 542,000,000 | 565,000,000 | 561,000,000 | 548,000,000 | 539,000,000 | 579,000,000 | 597,000,000 | 605,000,000 | 595,000,000 | 604,000,000 | 577,000,000 | 555,000,000 | 498,000,000 | 484,000,000 | 426,000,000 | 427,000,000 | 341,000,000 | 334,000,000 | 311,000,000 | 290,000,000 | 288,000,000 | 274,000,000 | 252,000,000 | 241,000,000 |
total revenues | 10,259,000,000 | 10,236,000,000 | 9,829,000,000 | 9,993,000,000 | 9,444,000,000 | 9,325,000,000 | 9,133,000,000 | 9,287,000,000 | 8,720,000,000 | 8,603,000,000 | 8,247,000,000 | 8,384,000,000 | 7,837,000,000 | 7,720,000,000 | 7,411,000,000 | 7,326,000,000 | 6,863,000,000 | 6,340,000,000 | 5,963,000,000 | 5,817,000,000 | 5,419,000,000 | 5,151,000,000 | 4,865,000,000 | 4,851,000,000 | 4,513,000,000 | 3,997,000,000 | 3,737,000,000 |
yoy | 8.63% | 9.77% | 7.62% | 7.60% | 8.30% | 8.39% | 10.74% | 10.77% | 11.27% | 11.44% | 11.28% | 14.44% | 14.19% | 21.77% | 24.28% | 25.94% | 26.65% | 23.08% | 22.57% | 19.91% | 20.08% | 28.87% | 30.18% | ||||
qoq | 0.22% | 4.14% | -1.64% | 5.81% | 1.28% | 2.10% | -1.66% | 6.50% | 1.36% | 4.32% | -1.63% | 6.98% | 1.52% | 4.17% | 1.16% | 6.75% | 8.25% | 6.32% | 2.51% | 7.34% | 5.20% | 5.88% | 0.29% | 7.49% | 12.91% | 6.96% | |
cost of revenues : | |||||||||||||||||||||||||||
total cost of revenues | 2,255,000,000 | 2,242,000,000 | 2,265,000,000 | 2,217,000,000 | 2,105,000,000 | 2,159,000,000 | 2,162,000,000 | 2,148,000,000 | 2,155,000,000 | 2,113,000,000 | 2,125,000,000 | 2,100,000,000 | 2,088,000,000 | 2,127,000,000 | 2,045,000,000 | 2,014,000,000 | 1,844,000,000 | 1,613,000,000 | 1,555,000,000 | 1,479,000,000 | 1,394,000,000 | 1,311,000,000 | 1,254,000,000 | 1,220,000,000 | 1,134,000,000 | 967,000,000 | 914,000,000 |
gross profit | 8,004,000,000 | 7,994,000,000 | 7,564,000,000 | 7,776,000,000 | 7,339,000,000 | 7,166,000,000 | 6,971,000,000 | 7,139,000,000 | 6,565,000,000 | 6,490,000,000 | 6,122,000,000 | 6,284,000,000 | 5,749,000,000 | 5,593,000,000 | 5,366,000,000 | 5,312,000,000 | 5,019,000,000 | 4,727,000,000 | 4,408,000,000 | 4,338,000,000 | 4,025,000,000 | 3,840,000,000 | 3,611,000,000 | 3,631,000,000 | 3,379,000,000 | 3,030,000,000 | 2,823,000,000 |
yoy | 9.06% | 11.55% | 8.51% | 8.92% | 11.79% | 10.42% | 13.87% | 13.61% | 14.19% | 16.04% | 14.09% | 18.30% | 14.54% | 18.32% | 21.73% | 22.45% | 24.70% | 23.10% | 22.07% | 19.47% | 19.12% | 26.73% | 27.91% | ||||
qoq | 0.13% | 5.68% | -2.73% | 5.95% | 2.41% | 2.80% | -2.35% | 8.74% | 1.16% | 6.01% | -2.58% | 9.31% | 2.79% | 4.23% | 1.02% | 5.84% | 6.18% | 7.24% | 1.61% | 7.78% | 4.82% | 6.34% | -0.55% | 7.46% | 11.52% | 7.33% | |
gross margin % | 78.02% | 78.10% | 76.96% | 77.81% | 77.71% | 76.85% | 76.33% | 76.87% | 75.29% | 75.44% | 74.23% | 74.95% | 73.36% | 72.45% | 72.41% | 72.51% | 73.13% | 74.56% | 73.92% | 74.57% | 74.28% | 74.55% | 74.22% | 74.85% | 74.87% | 75.81% | 75.54% |
operating expenses : | |||||||||||||||||||||||||||
research and development | 1,433,000,000 | 1,481,000,000 | 1,460,000,000 | 1,420,000,000 | 1,356,000,000 | 1,349,000,000 | 1,368,000,000 | 1,275,000,000 | 1,204,000,000 | 1,220,000,000 | 1,207,000,000 | 1,128,000,000 | 1,280,000,000 | 1,329,000,000 | 1,318,000,000 | 1,291,000,000 | 1,203,000,000 | 1,020,000,000 | 951,000,000 | 939,000,000 | 902,000,000 | 898,000,000 | 859,000,000 | 831,000,000 | 774,000,000 | 607,000,000 | 554,000,000 |
sales and marketing | 3,456,000,000 | 3,443,000,000 | 3,429,000,000 | 3,471,000,000 | 3,323,000,000 | 3,224,000,000 | 3,239,000,000 | 3,437,000,000 | 3,173,000,000 | 3,113,000,000 | 3,154,000,000 | 3,385,000,000 | 3,345,000,000 | 3,424,000,000 | 3,372,000,000 | 3,464,000,000 | 3,111,000,000 | 2,736,000,000 | 2,544,000,000 | 2,632,000,000 | 2,377,000,000 | 2,275,000,000 | 2,390,000,000 | 2,346,000,000 | 2,063,000,000 | 1,824,000,000 | 1,697,000,000 |
general and administrative | 667,000,000 | 734,000,000 | 697,000,000 | 767,000,000 | 711,000,000 | 711,000,000 | 647,000,000 | 632,000,000 | 632,000,000 | 632,000,000 | 638,000,000 | 586,000,000 | 664,000,000 | 647,000,000 | 656,000,000 | 733,000,000 | 667,000,000 | 639,000,000 | 559,000,000 | 574,000,000 | 522,000,000 | 489,000,000 | 502,000,000 | 490,000,000 | 477,000,000 | 375,000,000 | 362,000,000 |
restructuring | 260,000,000 | 4,000,000 | 36,000,000 | 298,000,000 | 56,000,000 | 99,000,000 | 8,000,000 | 173,000,000 | 55,000,000 | 49,000,000 | 711,000,000 | ||||||||||||||||
total operating expenses | 5,816,000,000 | 5,662,000,000 | 5,622,000,000 | 5,956,000,000 | 5,446,000,000 | 5,383,000,000 | 5,262,000,000 | 5,517,000,000 | 5,064,000,000 | 5,014,000,000 | 5,710,000,000 | 5,927,000,000 | 5,289,000,000 | 5,400,000,000 | 5,346,000,000 | 5,488,000,000 | 4,981,000,000 | 4,395,000,000 | 4,054,000,000 | 4,145,000,000 | 3,801,000,000 | 3,662,000,000 | 3,751,000,000 | 3,667,000,000 | 3,314,000,000 | 2,972,000,000 | 2,613,000,000 |
income from operations | 2,188,000,000 | 2,332,000,000 | 1,942,000,000 | 1,820,000,000 | 1,893,000,000 | 1,783,000,000 | 1,709,000,000 | 1,622,000,000 | 1,501,000,000 | 1,476,000,000 | 412,000,000 | 357,000,000 | 460,000,000 | 193,000,000 | 20,000,000 | -176,000,000 | 38,000,000 | 332,000,000 | 354,000,000 | 193,000,000 | 224,000,000 | 178,000,000 | -140,000,000 | -36,000,000 | 65,000,000 | 58,000,000 | 210,000,000 |
yoy | 15.58% | 30.79% | 13.63% | 12.21% | 26.12% | 20.80% | 314.81% | 354.34% | 226.30% | 664.77% | 1960.00% | -302.84% | 1110.53% | -41.87% | -94.35% | -191.19% | -83.04% | 86.52% | -352.86% | -636.11% | 244.62% | 206.90% | -166.67% | ||||
qoq | -6.17% | 20.08% | 6.70% | -3.86% | 6.17% | 4.33% | 5.36% | 8.06% | 1.69% | 258.25% | 15.41% | -22.39% | 138.34% | 865.00% | -111.36% | -563.16% | -88.55% | -6.21% | 83.42% | -13.84% | 25.84% | -227.14% | 288.89% | -155.38% | 12.07% | -72.38% | |
operating margin % | 21.33% | 22.78% | 19.76% | 18.21% | 20.04% | 19.12% | 18.71% | 17.47% | 17.21% | 17.16% | 5.00% | 4.26% | 5.87% | 2.50% | 0.27% | -2.40% | 0.55% | 5.24% | 5.94% | 3.32% | 4.13% | 3.46% | -2.88% | -0.74% | 1.44% | 1.45% | 5.62% |
gains on strategic investments | 263,000,000 | 6,000,000 | -63,000,000 | 37,000,000 | -35,000,000 | -72,000,000 | -29,000,000 | -141,000,000 | -314,000,000 | 23,000,000 | 45,000,000 | 7,000,000 | 34,000,000 | 363,000,000 | 526,000,000 | 288,000,000 | 260,000,000 | 1,036,000,000 | 682,000,000 | 192,000,000 | 31,000,000 | 6,000,000 | 109,000,000 | 281,000,000 | |||
other income | 61,000,000 | 68,000,000 | 95,000,000 | 72,000,000 | 70,000,000 | 91,000,000 | 121,000,000 | 58,000,000 | 58,000,000 | 45,000,000 | 55,000,000 | -57,000,000 | -56,000,000 | -3,000,000 | -9,000,000 | ||||||||||||
income before provision for income taxes | 2,512,000,000 | 2,406,000,000 | 1,974,000,000 | 1,988,000,000 | 1,746,000,000 | 1,837,000,000 | 1,867,000,000 | 1,645,000,000 | 1,487,000,000 | 1,492,000,000 | |||||||||||||||||
provision for income taxes | -426,000,000 | -519,000,000 | -433,000,000 | -280,000,000 | -219,000,000 | -408,000,000 | -334,000,000 | -199,000,000 | -263,000,000 | -225,000,000 | |||||||||||||||||
net income | 2,086,000,000 | 1,887,000,000 | 1,541,000,000 | 1,708,000,000 | 1,527,000,000 | 1,429,000,000 | 1,533,000,000 | 1,446,000,000 | 1,224,000,000 | 1,267,000,000 | 199,000,000 | -98,000,000 | 210,000,000 | 68,000,000 | 28,000,000 | -28,000,000 | 468,000,000 | 535,000,000 | 469,000,000 | 267,000,000 | 1,081,000,000 | 2,625,000,000 | 99,000,000 | -248,000,000 | -109,000,000 | 91,000,000 | 392,000,000 |
yoy | 36.61% | 32.05% | 0.52% | 18.12% | 24.75% | 12.79% | 670.35% | -1575.51% | 482.86% | 1763.24% | 610.71% | 250.00% | -55.13% | -87.29% | -94.03% | -110.49% | -56.71% | -79.62% | 373.74% | -207.66% | -1091.74% | 2784.62% | -74.74% | ||||
qoq | 10.55% | 22.45% | -9.78% | 11.85% | 6.86% | -6.78% | 6.02% | 18.14% | -3.39% | 536.68% | -303.06% | -146.67% | 208.82% | 142.86% | -200.00% | -105.98% | -12.52% | 14.07% | 75.66% | -75.30% | -58.82% | 2551.52% | -139.92% | 127.52% | -219.78% | -76.79% | |
net income margin % | 20.33% | 18.43% | 15.68% | 17.09% | 16.17% | 15.32% | 16.79% | 15.57% | 14.04% | 14.73% | 2.41% | -1.17% | 2.68% | 0.88% | 0.38% | -0.38% | 6.82% | 8.44% | 7.87% | 4.59% | 19.95% | 50.96% | 2.03% | -5.11% | -2.42% | 2.28% | 10.49% |
basic net income per share | 2.2 | 1.97 | 1.61 | 1.78 | 1.6 | 1.48 | 1.58 | 1.49 | 1.26 | 1.3 | 0.2 | -0.1 | 0.21 | 0.07 | 0.03 | -0.05 | 0.48 | 0.57 | 0.51 | 0.28 | 1.19 | 2.9 | 0.11 | -0.31 | -0.12 | 0.12 | 0.51 |
diluted net income per share | 2.19 | 1.96 | 1.59 | 1.76 | 1.58 | 1.47 | 1.56 | 1.47 | 1.25 | 1.28 | 0.2 | -0.1 | 0.21 | 0.07 | 0.03 | -0.05 | 0.47 | 0.56 | 0.5 | 0.27 | 1.15 | 2.85 | 0.11 | -0.3 | -0.12 | 0.11 | 0.49 |
shares used in computing basic net income per share | 948 | 956 | 960 | -1 | 956 | 964 | 970 | -2 | 972 | 975 | 980 | -3 | 997 | 997 | 991 | 10 | 980 | 933 | 921 | 3 | 911 | 904 | 896 | 20 | 879 | 776 | 771 |
shares used in computing diluted net income per share | 952 | 962 | 970 | -1 | 965 | 973 | 985 | -1 | 981 | 986 | 988 | -4 | 1,000 | 1,001 | 1,001 | 10 | 1,001 | 950 | 940 | 4 | 939 | 922 | 913 | 21 | 879 | 795 | 793 |
losses on strategic investments | 96,000,000 | -217,000,000 | -37,000,000 | ||||||||||||||||||||||||
income before benefit from income taxes | 326,000,000 | 33,000,000 | 475,000,000 | 181,000,000 | -29,000,000 | -197,000,000 | 299,000,000 | 826,000,000 | 604,000,000 | 425,000,000 | 1,250,000,000 | 839,000,000 | 47,000,000 | -4,000,000 | 64,000,000 | 164,000,000 | 482,000,000 | ||||||||||
benefit from income taxes | -127,000,000 | -131,000,000 | -265,000,000 | -113,000,000 | 57,000,000 | 169,000,000 | 169,000,000 | -291,000,000 | -135,000,000 | -158,000,000 | -169,000,000 | 1,786,000,000 | 52,000,000 | -244,000,000 | -173,000,000 | -73,000,000 | -90,000,000 | ||||||||||
other expense | -10,000,000 | -8,000,000 | -43,000,000 | -102,000,000 | -32,000,000 | -38,000,000 | -28,000,000 | -10,000,000 | -21,000,000 | -5,000,000 | 1,000,000 | -7,000,000 | |||||||||||||||
loss on settlement of salesforce.org reseller agreement | 166,000,000 |
Balance Sheets:
Quarterly
Annual
| Unit: USD | 2025-10-31 | 2025-07-31 | 2025-04-30 | 2025-01-31 | 2024-10-31 | 2024-07-31 | 2024-04-30 | 2024-01-31 | 2023-10-31 | 2023-07-31 | 2023-04-30 | 2023-01-31 | 2022-10-31 | 2022-07-31 | 2022-04-30 | 2022-01-31 | 2021-10-31 | 2021-07-31 | 2021-04-30 | 2021-01-31 | 2020-10-31 | 2020-07-31 | 2020-04-30 | 2020-01-31 | 2019-10-31 | 2019-07-31 | 2019-04-30 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
assets | |||||||||||||||||||||||||||
current assets: | |||||||||||||||||||||||||||
cash and cash equivalents | 8,978,000,000 | 10,365,000,000 | 10,928,000,000 | 8,848,000,000 | 7,997,000,000 | 7,682,000,000 | 9,958,000,000 | 8,472,000,000 | 6,453,000,000 | 6,772,000,000 | 9,155,000,000 | 7,016,000,000 | 6,076,000,000 | 6,931,000,000 | 6,859,000,000 | 5,464,000,000 | 4,753,000,000 | 6,299,000,000 | 8,544,000,000 | 6,195,000,000 | 3,724,000,000 | 4,052,000,000 | 5,772,000,000 | 4,145,000,000 | 3,868,000,000 | 3,510,000,000 | 4,110,000,000 |
marketable securities | 2,345,000,000 | 5,007,000,000 | 6,480,000,000 | 5,184,000,000 | 4,760,000,000 | 4,954,000,000 | 7,712,000,000 | 5,722,000,000 | 5,410,000,000 | 5,625,000,000 | 4,822,000,000 | 5,492,000,000 | 5,842,000,000 | 6,602,000,000 | 6,644,000,000 | 5,073,000,000 | 4,638,000,000 | 3,351,000,000 | 6,479,000,000 | 5,771,000,000 | 5,768,000,000 | 5,231,000,000 | 4,030,000,000 | 3,802,000,000 | 2,661,000,000 | 2,532,000,000 | 2,269,000,000 |
accounts receivable | 5,474,000,000 | 5,596,000,000 | 4,354,000,000 | 11,945,000,000 | 4,741,000,000 | 5,391,000,000 | 4,273,000,000 | 11,414,000,000 | 4,850,000,000 | 5,400,000,000 | 4,632,000,000 | 10,755,000,000 | 4,275,000,000 | 4,745,000,000 | 3,952,000,000 | 9,739,000,000 | 4,019,000,000 | 4,074,000,000 | 3,174,000,000 | 7,786,000,000 | 3,316,000,000 | 3,445,000,000 | 3,076,000,000 | 6,174,000,000 | 2,573,000,000 | 2,332,000,000 | 2,153,000,000 |
costs capitalized to obtain revenue contracts | 1,835,000,000 | 1,862,000,000 | 1,924,000,000 | 1,971,000,000 | 1,836,000,000 | 1,851,000,000 | 1,865,000,000 | 1,905,000,000 | 1,757,000,000 | 1,781,000,000 | 1,772,000,000 | 1,776,000,000 | 1,549,000,000 | 1,531,000,000 | 1,478,000,000 | 1,454,000,000 | 1,242,000,000 | 1,211,000,000 | 1,166,000,000 | 1,146,000,000 | 1,017,000,000 | 948,000,000 | 881,000,000 | 926,000,000 | 813,000,000 | 786,000,000 | 786,000,000 |
prepaid expenses and other current assets | 2,431,000,000 | 2,501,000,000 | 2,180,000,000 | 1,779,000,000 | 2,091,000,000 | 1,984,000,000 | 1,796,000,000 | 1,561,000,000 | 1,732,000,000 | 1,560,000,000 | 1,600,000,000 | 1,356,000,000 | 1,467,000,000 | 1,437,000,000 | 1,478,000,000 | 1,120,000,000 | 1,305,000,000 | 1,321,000,000 | 1,081,000,000 | 991,000,000 | 1,121,000,000 | 1,170,000,000 | 954,000,000 | 916,000,000 | 1,111,000,000 | 743,000,000 | 717,000,000 |
total current assets | 21,063,000,000 | 25,331,000,000 | 25,866,000,000 | 29,727,000,000 | 21,425,000,000 | 21,862,000,000 | 25,604,000,000 | 29,074,000,000 | 20,202,000,000 | 21,138,000,000 | 21,981,000,000 | 26,395,000,000 | 19,209,000,000 | 21,246,000,000 | 20,411,000,000 | 22,850,000,000 | 15,957,000,000 | 16,256,000,000 | 20,444,000,000 | 21,889,000,000 | 14,946,000,000 | 14,846,000,000 | 14,713,000,000 | 15,963,000,000 | 11,026,000,000 | 9,903,000,000 | 10,035,000,000 |
property and equipment | 3,147,000,000 | 3,154,000,000 | 3,131,000,000 | 3,236,000,000 | 3,416,000,000 | 3,580,000,000 | 3,506,000,000 | 3,689,000,000 | 3,807,000,000 | 3,876,000,000 | 3,695,000,000 | 3,702,000,000 | 3,514,000,000 | 3,375,000,000 | 2,868,000,000 | 2,815,000,000 | 2,768,000,000 | 2,711,000,000 | 2,490,000,000 | 2,459,000,000 | 2,564,000,000 | 2,528,000,000 | 2,518,000,000 | 2,375,000,000 | 2,365,000,000 | 2,283,000,000 | 2,243,000,000 |
operating lease right-of-use assets | 1,949,000,000 | 2,028,000,000 | 2,129,000,000 | 2,157,000,000 | 2,167,000,000 | 2,130,000,000 | 2,255,000,000 | 2,366,000,000 | 2,518,000,000 | 2,575,000,000 | 2,646,000,000 | 2,890,000,000 | 2,904,000,000 | 2,727,000,000 | 2,913,000,000 | 2,880,000,000 | 2,909,000,000 | 3,123,000,000 | 3,065,000,000 | 3,204,000,000 | 2,962,000,000 | 2,985,000,000 | 2,983,000,000 | 3,040,000,000 | 3,150,000,000 | 2,904,000,000 | 2,854,000,000 |
noncurrent costs capitalized to obtain revenue contracts | 2,293,000,000 | 2,266,000,000 | 2,342,000,000 | 2,475,000,000 | 2,121,000,000 | 2,201,000,000 | 2,286,000,000 | 2,515,000,000 | 2,194,000,000 | 2,352,000,000 | 2,506,000,000 | 2,697,000,000 | 2,301,000,000 | 2,367,000,000 | 2,323,000,000 | 2,342,000,000 | 1,850,000,000 | 1,820,000,000 | 1,736,000,000 | 1,715,000,000 | 1,462,000,000 | 1,309,000,000 | 1,171,000,000 | ||||
strategic investments | 6,410,000,000 | 5,085,000,000 | 4,941,000,000 | 4,852,000,000 | 4,845,000,000 | 5,017,000,000 | 4,978,000,000 | 4,848,000,000 | 4,774,000,000 | 4,778,000,000 | 4,633,000,000 | 4,672,000,000 | 5,124,000,000 | 5,124,000,000 | 4,936,000,000 | 4,784,000,000 | 4,004,000,000 | 4,105,000,000 | 3,944,000,000 | 3,909,000,000 | 3,927,000,000 | 2,555,000,000 | 1,902,000,000 | 1,963,000,000 | 1,760,000,000 | 1,614,000,000 | 1,548,000,000 |
goodwill | 52,457,000,000 | 51,438,000,000 | 51,281,000,000 | 51,283,000,000 | 49,093,000,000 | 48,941,000,000 | 48,940,000,000 | 48,620,000,000 | 48,614,000,000 | 48,566,000,000 | 48,567,000,000 | 48,568,000,000 | 48,555,000,000 | 48,568,000,000 | 48,319,000,000 | 47,937,000,000 | 47,951,000,000 | 48,103,000,000 | 26,640,000,000 | 26,318,000,000 | 26,313,000,000 | 26,301,000,000 | 25,266,000,000 | 25,134,000,000 | 25,022,000,000 | 13,199,000,000 | 12,854,000,000 |
intangible assets acquired through business combinations | 3,491,000,000 | 3,669,000,000 | 4,033,000,000 | 4,428,000,000 | 4,119,000,000 | 4,415,000,000 | 4,869,000,000 | 5,278,000,000 | 5,737,000,000 | 6,182,000,000 | 6,654,000,000 | 7,125,000,000 | 7,598,000,000 | 8,072,000,000 | 8,559,000,000 | 8,978,000,000 | 9,472,000,000 | 9,746,000,000 | 3,925,000,000 | 4,114,000,000 | 4,398,000,000 | 4,676,000,000 | 4,488,000,000 | 4,724,000,000 | 4,987,000,000 | 1,725,000,000 | 1,794,000,000 |
deferred tax assets and other assets | 4,334,000,000 | 4,602,000,000 | 4,887,000,000 | 4,770,000,000 | 4,209,000,000 | 4,034,000,000 | 3,742,000,000 | 3,433,000,000 | 3,176,000,000 | 2,980,000,000 | 2,859,000,000 | 2,800,000,000 | 2,679,000,000 | 2,669,000,000 | 2,693,000,000 | 2,623,000,000 | 2,525,000,000 | 2,794,000,000 | 2,641,000,000 | 2,693,000,000 | 2,564,000,000 | 2,580,000,000 | |||||
total assets | 95,144,000,000 | 97,573,000,000 | 98,610,000,000 | 102,928,000,000 | 91,395,000,000 | 92,180,000,000 | 96,180,000,000 | 99,823,000,000 | 91,022,000,000 | 92,447,000,000 | 93,541,000,000 | 98,849,000,000 | 91,884,000,000 | 94,148,000,000 | 93,022,000,000 | 95,209,000,000 | 87,436,000,000 | 88,658,000,000 | 64,885,000,000 | 66,301,000,000 | 59,136,000,000 | 57,780,000,000 | 53,623,000,000 | 55,126,000,000 | 49,942,000,000 | 33,336,000,000 | 33,154,000,000 |
liabilities and stockholders’ equity | |||||||||||||||||||||||||||
current liabilities: | |||||||||||||||||||||||||||
accounts payable, accrued expenses and other liabilities | 5,850,000,000 | 5,397,000,000 | 5,804,000,000 | 6,658,000,000 | 5,331,000,000 | 5,220,000,000 | 5,520,000,000 | 6,111,000,000 | 5,308,000,000 | 5,059,000,000 | 5,733,000,000 | 6,743,000,000 | 5,285,000,000 | 5,446,000,000 | 4,603,000,000 | 5,474,000,000 | 4,231,000,000 | 4,274,000,000 | 3,439,000,000 | 4,355,000,000 | 3,546,000,000 | 3,485,000,000 | 2,989,000,000 | 3,433,000,000 | 2,881,000,000 | 2,347,000,000 | 2,228,000,000 |
operating lease liabilities, current | 564,000,000 | 580,000,000 | 593,000,000 | 579,000,000 | 572,000,000 | 559,000,000 | 568,000,000 | 518,000,000 | 523,000,000 | 510,000,000 | 591,000,000 | 590,000,000 | 567,000,000 | 626,000,000 | 658,000,000 | 686,000,000 | 688,000,000 | 713,000,000 | 726,000,000 | 766,000,000 | 765,000,000 | 767,000,000 | 742,000,000 | 750,000,000 | 735,000,000 | 706,000,000 | 675,000,000 |
unearned revenue | 14,996,000,000 | 16,555,000,000 | 17,799,000,000 | 20,743,000,000 | 13,472,000,000 | 15,222,000,000 | 16,061,000,000 | 19,003,000,000 | 12,564,000,000 | 14,237,000,000 | 15,121,000,000 | 17,376,000,000 | 11,193,000,000 | 12,825,000,000 | 13,636,000,000 | 15,628,000,000 | 10,116,000,000 | 11,067,000,000 | 11,158,000,000 | 12,607,000,000 | 7,923,000,000 | 8,711,000,000 | 9,112,000,000 | 10,662,000,000 | 6,858,000,000 | 7,142,000,000 | 7,585,000,000 |
total current liabilities | 21,410,000,000 | 22,532,000,000 | 24,196,000,000 | 27,980,000,000 | 19,375,000,000 | 21,001,000,000 | 23,149,000,000 | 26,631,000,000 | 19,394,000,000 | 20,805,000,000 | 21,626,000,000 | 25,891,000,000 | 18,227,000,000 | 20,080,000,000 | 19,899,000,000 | 21,788,000,000 | 15,035,000,000 | 17,393,000,000 | 15,323,000,000 | 17,728,000,000 | 12,234,000,000 | 12,963,000,000 | 12,843,000,000 | 14,845,000,000 | 10,474,000,000 | 10,195,000,000 | 10,488,000,000 |
noncurrent debt | 8,438,000,000 | 8,436,000,000 | 8,435,000,000 | 8,433,000,000 | 8,432,000,000 | 8,430,000,000 | 8,429,000,000 | 8,427,000,000 | 8,426,000,000 | 8,424,000,000 | 9,421,000,000 | 9,419,000,000 | 9,418,000,000 | 9,416,000,000 | 9,595,000,000 | 10,592,000,000 | 10,591,000,000 | 10,589,000,000 | 2,672,000,000 | 2,673,000,000 | 2,672,000,000 | 2,673,000,000 | 2,673,000,000 | 2,673,000,000 | 2,824,000,000 | 2,973,000,000 | 3,173,000,000 |
noncurrent operating lease liabilities | 2,137,000,000 | 2,221,000,000 | 2,341,000,000 | 2,380,000,000 | 2,420,000,000 | 2,404,000,000 | 2,519,000,000 | 2,644,000,000 | 2,764,000,000 | 2,867,000,000 | 2,880,000,000 | 2,897,000,000 | 2,831,000,000 | 2,580,000,000 | 2,730,000,000 | 2,703,000,000 | 2,722,000,000 | 2,878,000,000 | 2,734,000,000 | 2,842,000,000 | 2,403,000,000 | 2,407,000,000 | 2,422,000,000 | 2,445,000,000 | 2,535,000,000 | 2,341,000,000 | 2,383,000,000 |
other noncurrent liabilities | 3,138,000,000 | 3,056,000,000 | 2,972,000,000 | 2,962,000,000 | 2,643,000,000 | 2,712,000,000 | 2,400,000,000 | 2,475,000,000 | 2,348,000,000 | 2,269,000,000 | 2,202,000,000 | 2,283,000,000 | 2,057,000,000 | 1,974,000,000 | 1,922,000,000 | 1,995,000,000 | 2,034,000,000 | 2,278,000,000 | 1,589,000,000 | 1,565,000,000 | 1,517,000,000 | 1,297,000,000 | 1,120,000,000 | 1,278,000,000 | 830,000,000 | 661,000,000 | 664,000,000 |
total liabilities | 35,123,000,000 | 36,245,000,000 | 37,944,000,000 | 41,755,000,000 | 32,870,000,000 | 34,547,000,000 | 36,497,000,000 | 40,177,000,000 | 32,932,000,000 | 34,365,000,000 | 36,129,000,000 | 40,490,000,000 | 32,533,000,000 | 34,050,000,000 | 34,146,000,000 | 37,078,000,000 | 30,382,000,000 | 33,138,000,000 | 22,318,000,000 | 24,808,000,000 | 18,826,000,000 | 19,340,000,000 | 19,058,000,000 | 21,241,000,000 | 16,663,000,000 | 16,170,000,000 | 16,708,000,000 |
stockholders’ equity: | |||||||||||||||||||||||||||
common stock | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | ||||||
treasury stock | -28,255,000,000 | -24,408,000,000 | -22,199,000,000 | -19,507,000,000 | -19,414,000,000 | -18,182,000,000 | -13,860,000,000 | -11,692,000,000 | -10,004,000,000 | -8,057,000,000 | -6,144,000,000 | -4,000,000,000 | -1,743,000,000 | ||||||||||||||
additional paid-in capital | 67,448,000,000 | 66,701,000,000 | 65,490,000,000 | 64,576,000,000 | 63,114,000,000 | 62,143,000,000 | 60,946,000,000 | 59,841,000,000 | 58,149,000,000 | 57,345,000,000 | 56,026,000,000 | 55,047,000,000 | 53,891,000,000 | 52,979,000,000 | 51,780,000,000 | 50,919,000,000 | 49,770,000,000 | 48,666,000,000 | 36,232,000,000 | 35,601,000,000 | 34,727,000,000 | 33,922,000,000 | 32,739,000,000 | 32,116,000,000 | 31,243,000,000 | 15,024,000,000 | 14,383,000,000 |
accumulated other comprehensive income | 154,000,000 | 47,000,000 | |||||||||||||||||||||||||
retained earnings | 20,673,000,000 | 18,987,000,000 | 17,504,000,000 | 16,369,000,000 | 15,049,000,000 | 13,907,000,000 | 12,866,000,000 | 11,721,000,000 | 10,275,000,000 | 9,051,000,000 | 7,784,000,000 | 7,585,000,000 | 7,683,000,000 | 7,473,000,000 | 7,405,000,000 | 7,377,000,000 | 7,405,000,000 | 6,937,000,000 | 6,402,000,000 | 5,933,000,000 | 5,666,000,000 | 4,585,000,000 | 1,960,000,000 | 1,861,000,000 | 2,109,000,000 | 2,218,000,000 | 2,127,000,000 |
total stockholders’ equity | 60,021,000,000 | 61,328,000,000 | 60,666,000,000 | 61,173,000,000 | 58,525,000,000 | 57,633,000,000 | 59,683,000,000 | 59,646,000,000 | 58,090,000,000 | 58,082,000,000 | 57,412,000,000 | 58,359,000,000 | 59,351,000,000 | 60,098,000,000 | 58,876,000,000 | 58,131,000,000 | 57,054,000,000 | 55,520,000,000 | 42,567,000,000 | 41,493,000,000 | 40,310,000,000 | 38,440,000,000 | 34,565,000,000 | 33,885,000,000 | 33,279,000,000 | 17,166,000,000 | 16,446,000,000 |
total liabilities and stockholders’ equity | 95,144,000,000 | 97,573,000,000 | 98,610,000,000 | 102,928,000,000 | 91,395,000,000 | 92,180,000,000 | 96,180,000,000 | 99,823,000,000 | 91,022,000,000 | 92,447,000,000 | 93,541,000,000 | 98,849,000,000 | 91,884,000,000 | 94,148,000,000 | 93,022,000,000 | 95,209,000,000 | 87,436,000,000 | 88,658,000,000 | 64,885,000,000 | 66,301,000,000 | 59,136,000,000 | 57,780,000,000 | 53,623,000,000 | 55,126,000,000 | 49,942,000,000 | 33,336,000,000 | 33,154,000,000 |
accumulated other comprehensive loss | -130,000,000 | -266,000,000 | -225,000,000 | -236,000,000 | -270,000,000 | -225,000,000 | -331,000,000 | -258,000,000 | -255,000,000 | -274,000,000 | -481,000,000 | -355,000,000 | -310,000,000 | -166,000,000 | -122,000,000 | -84,000,000 | -68,000,000 | -42,000,000 | -84,000,000 | -68,000,000 | -135,000,000 | -93,000,000 | -74,000,000 | -77,000,000 | -65,000,000 | ||
debt, current | 1,000,000,000 | 999,000,000 | 999,000,000 | 999,000,000 | 181,000,000 | 1,182,000,000 | 1,182,000,000 | 1,183,000,000 | 1,002,000,000 | ||||||||||||||||||
commitments and contingencies | |||||||||||||||||||||||||||
preferred stock, 0.001 par value... | |||||||||||||||||||||||||||
common stock, 0.001 par value... | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | |||||||||||||||||||||
slack convertible notes | 1,339,000,000 | ||||||||||||||||||||||||||
capitalized software and other assets | 582,000,000 | 579,000,000 | 529,000,000 | 603,000,000 | 677,000,000 | ||||||||||||||||||||||
costs capitalized to obtain revenue contracts, noncurrent | 1,348,000,000 | 1,103,000,000 | 1,105,000,000 | 1,149,000,000 |
Cashflow Statements:
Quarterly
Annual
| Unit: USD | 2025-10-31 | 2025-07-31 | 2025-04-30 | 2025-01-31 | 2024-10-31 | 2024-07-31 | 2024-04-30 | 2024-01-31 | 2023-10-31 | 2023-07-31 | 2023-04-30 | 2023-01-31 | 2022-10-31 | 2022-07-31 | 2022-04-30 | 2022-01-31 | 2021-10-31 | 2021-07-31 | 2021-04-30 | 2021-01-31 | 2020-10-31 | 2020-07-31 | 2020-04-30 | 2020-01-31 | 2019-10-31 | 2019-07-31 | 2019-04-30 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
operating activities: | |||||||||||||||||||||||||||
net income | 199,000,000 | 346,000,000 | 1,541,000,000 | 4,670,000,000 | 98,000,000 | -104,000,000 | 1,533,000,000 | 2,912,000,000 | -43,000,000 | 1,068,000,000 | 199,000,000 | -2,000,000 | 142,000,000 | 40,000,000 | 28,000,000 | 976,000,000 | -67,000,000 | 66,000,000 | 469,000,000 | 2,991,000,000 | -1,544,000,000 | 2,526,000,000 | 99,000,000 | 235,000,000 | -200,000,000 | -301,000,000 | 392,000,000 |
adjustments to reconcile net income to net cash from operating activities: | |||||||||||||||||||||||||||
depreciation and amortization | 34,000,000 | -26,000,000 | 843,000,000 | 2,663,000,000 | -93,000,000 | 28,000,000 | 879,000,000 | 3,097,000,000 | -28,000,000 | -364,000,000 | 1,254,000,000 | 2,845,000,000 | 34,000,000 | 1,000,000 | 906,000,000 | 2,335,000,000 | 244,000,000 | 34,000,000 | 685,000,000 | 2,176,000,000 | 21,000,000 | -9,000,000 | 658,000,000 | 1,527,000,000 | 151,000,000 | 20,000,000 | 437,000,000 |
amortization of costs capitalized to obtain revenue contracts | 4,000,000 | -1,000,000 | 545,000,000 | 1,570,000,000 | -1,000,000 | 9,000,000 | 517,000,000 | 1,443,000,000 | 6,000,000 | 6,000,000 | 470,000,000 | 1,245,000,000 | 15,000,000 | 14,000,000 | 394,000,000 | 1,004,000,000 | 10,000,000 | 20,000,000 | 314,000,000 | 787,000,000 | 21,000,000 | 3,000,000 | 247,000,000 | 655,000,000 | 4,000,000 | 8,000,000 | 209,000,000 |
stock-based compensation expense | 26,000,000 | -21,000,000 | 814,000,000 | 2,363,000,000 | 10,000,000 | 60,000,000 | 750,000,000 | 2,094,000,000 | -31,000,000 | 28,000,000 | 696,000,000 | 2,436,000,000 | -8,000,000 | 75,000,000 | 776,000,000 | ||||||||||||
losses on strategic investments | -257,000,000 | -69,000,000 | 63,000,000 | -96,000,000 | 180,000,000 | 74,000,000 | -37,000,000 | 205,000,000 | 43,000,000 | -112,000,000 | 141,000,000 | ||||||||||||||||
changes in assets and liabilities, net of business combinations: | |||||||||||||||||||||||||||
accounts receivable | 1,365,000,000 | -8,833,000,000 | 7,591,000,000 | -1,145,000,000 | 1,791,000,000 | -8,298,000,000 | 7,162,000,000 | -1,209,000,000 | 1,318,000,000 | -6,891,000,000 | 6,123,000,000 | -1,466,000,000 | 1,261,000,000 | -6,595,000,000 | 5,805,000,000 | -1,915,000,000 | 903,000,000 | -5,428,000,000 | 4,616,000,000 | -1,684,000,000 | 477,000,000 | -3,443,000,000 | 3,094,000,000 | -971,000,000 | 117,000,000 | -2,920,000,000 | 2,774,000,000 |
costs capitalized to obtain revenue contracts | -142,000,000 | -41,000,000 | -365,000,000 | -1,691,000,000 | -3,000,000 | -179,000,000 | -248,000,000 | -1,572,000,000 | 31,000,000 | -56,000,000 | -275,000,000 | -1,970,000,000 | 130,000,000 | -106,000,000 | -399,000,000 | -1,878,000,000 | 58,000,000 | -108,000,000 | -355,000,000 | -1,152,000,000 | -38,000,000 | -430,000,000 | -25,000,000 | -884,000,000 | -73,000,000 | -49,000,000 | -124,000,000 |
prepaid expenses and other current assets and other assets | 428,000,000 | 449,000,000 | -481,000,000 | -1,223,000,000 | 205,000,000 | 37,000,000 | -514,000,000 | -436,000,000 | -355,000,000 | 239,000,000 | -291,000,000 | -239,000,000 | -176,000,000 | 522,000,000 | -409,000,000 | -75,000,000 | 362,000,000 | -156,000,000 | -17,000,000 | -213,000,000 | 283,000,000 | -192,000,000 | -11,000,000 | 64,000,000 | -211,000,000 | 125,000,000 | -97,000,000 |
accounts payable and accrued expenses and other liabilities | 790,000,000 | -1,007,000,000 | 1,057,000,000 | -188,000,000 | 975,000,000 | -755,000,000 | -650,000,000 | 548,000,000 | 1,027,000,000 | -1,403,000,000 | 837,000,000 | -635,000,000 | 1,548,000,000 | -1,222,000,000 | 1,055,000,000 | -1,353,000,000 | 1,898,000,000 | -1,093,000,000 | 1,032,000,000 | -625,000,000 | |||||||
operating lease liabilities | 17,000,000 | -30,000,000 | -124,000,000 | -404,000,000 | 14,000,000 | -73,000,000 | -85,000,000 | -482,000,000 | 28,000,000 | 1,000,000 | -168,000,000 | -526,000,000 | 13,000,000 | 16,000,000 | -202,000,000 | -610,000,000 | 9,000,000 | 16,000,000 | -216,000,000 | -626,000,000 | 5,000,000 | -6,000,000 | -203,000,000 | -528,000,000 | -18,000,000 | -18,000,000 | -164,000,000 |
unearned revenue | -315,000,000 | 1,700,000,000 | -2,944,000,000 | 3,345,000,000 | -922,000,000 | 2,116,000,000 | -2,955,000,000 | 3,300,000,000 | -793,000,000 | 1,371,000,000 | -2,255,000,000 | 3,376,000,000 | -819,000,000 | 1,181,000,000 | -1,994,000,000 | 3,585,000,000 | -483,000,000 | 978,000,000 | -1,451,000,000 | 2,664,000,000 | -327,000,000 | 1,090,000,000 | -1,555,000,000 | 2,231,000,000 | 28,000,000 | 385,000,000 | -979,000,000 |
net cash from operating activities | 1,576,000,000 | -5,736,000,000 | 6,476,000,000 | 11,109,000,000 | 1,091,000,000 | -5,355,000,000 | 6,247,000,000 | 8,702,000,000 | 724,000,000 | -3,683,000,000 | 4,491,000,000 | 6,798,000,000 | -21,000,000 | -3,342,000,000 | 3,676,000,000 | 5,596,000,000 | 18,000,000 | -2,842,000,000 | 3,228,000,000 | 4,462,000,000 | -90,000,000 | -1,430,000,000 | 1,859,000,000 | 4,033,000,000 | -138,000,000 | -1,529,000,000 | 1,965,000,000 |
investing activities: | |||||||||||||||||||||||||||
business combinations, net of cash acquired | -924,000,000 | -2,555,000,000 | -338,000,000 | 0 | 389,000,000 | -414,000,000 | -14,841,000,000 | 14,321,000,000 | -13,931,000,000 | -425,000,000 | -1,257,000,000 | 1,130,000,000 | -1,051,000,000 | -103,000,000 | -463,000,000 | 517,000,000 | -413,000,000 | -10,000,000 | |||||||||
purchases of strategic investments | -949,000,000 | -25,000,000 | -149,000,000 | -472,000,000 | 37,000,000 | 99,000,000 | -203,000,000 | -393,000,000 | 79,000,000 | -77,000,000 | -105,000,000 | -506,000,000 | 164,000,000 | 15,000,000 | -223,000,000 | -1,571,000,000 | 362,000,000 | -232,000,000 | -277,000,000 | -701,000,000 | -136,000,000 | 110,000,000 | -342,000,000 | -422,000,000 | -284,000,000 | 97,000,000 | -159,000,000 |
sales of strategic investments | 30,000,000 | 32,000,000 | 6,000,000 | 113,000,000 | -39,000,000 | -1,000,000 | 53,000,000 | 28,000,000 | 67,000,000 | 4,000,000 | 9,000,000 | 257,000,000 | 60,000,000 | -7,000,000 | 45,000,000 | 1,506,000,000 | -218,000,000 | 357,000,000 | 556,000,000 | 1,018,000,000 | -18,000,000 | -550,000,000 | 601,000,000 | 296,000,000 | 67,000,000 | -123,000,000 | 194,000,000 |
purchases of marketable securities | 752,000,000 | 968,000,000 | -2,086,000,000 | -5,640,000,000 | -689,000,000 | 2,702,000,000 | -3,252,000,000 | -3,100,000,000 | 1,137,000,000 | -1,430,000,000 | -368,000,000 | -4,369,000,000 | 744,000,000 | 1,420,000,000 | -2,572,000,000 | -3,481,000,000 | -1,686,000,000 | 1,302,000,000 | -1,809,000,000 | -3,380,000,000 | 228,000,000 | -847,000,000 | -834,000,000 | -3,419,000,000 | 334,000,000 | -38,000,000 | -734,000,000 |
sales of marketable securities | 1,426,000,000 | 774,000,000 | 405,000,000 | 3,589,000,000 | -1,928,000,000 | 1,866,000,000 | 616,000,000 | 1,196,000,000 | -218,000,000 | 264,000,000 | 269,000,000 | 1,271,000,000 | 49,000,000 | 10,000,000 | 441,000,000 | 3,459,000,000 | -1,744,000,000 | 1,883,000,000 | 581,000,000 | 1,174,000,000 | 455,000,000 | -130,000,000 | 337,000,000 | 1,017,000,000 | 52,000,000 | 289,000,000 | 86,000,000 |
maturities of marketable securities | -977,000,000 | 993,000,000 | 436,000,000 | 2,473,000,000 | 7,000,000 | 262,000,000 | 636,000,000 | 1,566,000,000 | 101,000,000 | -323,000,000 | 785,000,000 | 1,864,000,000 | -137,000,000 | 277,000,000 | 445,000,000 | 1,919,000,000 | -1,004,000,000 | 656,000,000 | 498,000,000 | 796,000,000 | -91,000,000 | 103,000,000 | 227,000,000 | 421,000,000 | 221,000,000 | 81,000,000 | 56,000,000 |
capital expenditures | -4,000,000 | 44,000,000 | -179,000,000 | -454,000,000 | -67,000,000 | 26,000,000 | -163,000,000 | -570,000,000 | 14,000,000 | 63,000,000 | -243,000,000 | -600,000,000 | 5,000,000 | -24,000,000 | -179,000,000 | -551,000,000 | 47,000,000 | -42,000,000 | -171,000,000 | -586,000,000 | -10,000,000 | 209,000,000 | -323,000,000 | -473,000,000 | 8,000,000 | -19,000,000 | -159,000,000 |
free cash flows | 1,572,000,000 | -5,692,000,000 | 6,297,000,000 | 10,655,000,000 | 1,024,000,000 | -5,329,000,000 | 6,084,000,000 | 8,132,000,000 | 738,000,000 | -3,620,000,000 | 4,248,000,000 | 6,198,000,000 | -16,000,000 | -3,366,000,000 | 3,497,000,000 | 5,045,000,000 | 65,000,000 | -2,884,000,000 | 3,057,000,000 | 3,876,000,000 | -100,000,000 | -1,221,000,000 | 1,536,000,000 | 3,560,000,000 | -130,000,000 | -1,548,000,000 | 1,806,000,000 |
net cash from investing activities | -646,000,000 | 2,732,000,000 | -1,567,000,000 | -2,946,000,000 | -2,858,000,000 | 5,292,000,000 | -2,651,000,000 | -1,273,000,000 | 1,098,000,000 | -1,499,000,000 | 347,000,000 | -2,522,000,000 | 910,000,000 | 2,080,000,000 | -2,457,000,000 | -13,560,000,000 | 10,078,000,000 | -10,007,000,000 | -1,047,000,000 | -2,936,000,000 | 1,558,000,000 | -2,156,000,000 | -437,000,000 | -3,043,000,000 | 915,000,000 | -126,000,000 | -726,000,000 |
financing activities: | |||||||||||||||||||||||||||
repurchases of common stock | -1,576,000,000 | 408,000,000 | -2,633,000,000 | -6,544,000,000 | 3,050,000,000 | -2,202,000,000 | -2,133,000,000 | -5,695,000,000 | 24,000,000 | 105,000,000 | -2,054,000,000 | -2,323,000,000 | |||||||||||||||
payments for taxes related to net share settlement of equity awards | -115,000,000 | ||||||||||||||||||||||||||
proceeds from employee stock plans | 7,000,000 | -62,000,000 | 294,000,000 | 1,219,000,000 | 119,000,000 | -331,000,000 | 533,000,000 | 1,680,000,000 | -88,000,000 | -87,000,000 | 449,000,000 | 628,000,000 | 52,000,000 | -93,000,000 | 274,000,000 | 859,000,000 | 55,000,000 | 150,000,000 | 225,000,000 | 940,000,000 | -85,000,000 | 208,000,000 | 258,000,000 | 661,000,000 | 27,000,000 | -67,000,000 | 219,000,000 |
principal payments on financing obligations | -61,000,000 | 80,000,000 | -179,000,000 | -503,000,000 | 185,000,000 | -165,000,000 | -120,000,000 | -515,000,000 | 168,000,000 | -172,000,000 | -110,000,000 | -186,000,000 | -189,000,000 | 28,000,000 | -72,000,000 | -111,000,000 | -21,000,000 | 25,000,000 | -49,000,000 | -91,000,000 | 12,000,000 | 24,000,000 | -48,000,000 | -159,000,000 | 120,000,000 | -123,000,000 | -11,000,000 |
repayments of debt | 820,000,000 | -1,001,000,000 | -3,000,000 | 0 | 0 | -1,000,000 | -3,000,000 | 0 | 0 | -1,000,000 | -3,000,000 | 0 | 0 | -1,000,000 | -353,000,000 | 51,000,000 | -200,000,000 | -1,000,000 | |||||||||
payments of dividends and dividend equivalents | 4,000,000 | 3,000,000 | -402,000,000 | ||||||||||||||||||||||||
net cash from financing activities | -1,741,000,000 | 417,000,000 | -2,920,000,000 | -7,983,000,000 | 4,356,000,000 | -3,694,000,000 | -2,108,000,000 | -5,712,000,000 | 285,000,000 | 666,000,000 | -2,716,000,000 | -1,884,000,000 | -1,814,000,000 | -65,000,000 | 201,000,000 | 8,808,000,000 | -9,410,000,000 | 8,275,000,000 | 165,000,000 | 826,000,000 | -73,000,000 | 232,000,000 | 209,000,000 | 149,000,000 | 198,000,000 | -390,000,000 | 207,000,000 |
effect of exchange rate changes | -13,000,000 | -56,000,000 | 91,000,000 | -119,000,000 | 2,000,000 | -5,000,000 | -2,000,000 | 58,000,000 | -43,000,000 | -6,000,000 | 17,000,000 | 15,000,000 | -2,000,000 | 4,000,000 | -25,000,000 | -29,000,000 | 13,000,000 | -20,000,000 | 3,000,000 | 7,000,000 | -4,000,000 | -21,000,000 | -17,000,000 | 4,000,000 | -5,000,000 | ||
net increase in cash and cash equivalents | -824,000,000 | -2,643,000,000 | 2,080,000,000 | 61,000,000 | 1,486,000,000 | 1,775,000,000 | 2,064,000,000 | -4,522,000,000 | 2,139,000,000 | 2,407,000,000 | -927,000,000 | -1,323,000,000 | 1,395,000,000 | -4,594,000,000 | 2,349,000,000 | 2,378,000,000 | 1,392,000,000 | -3,347,000,000 | 1,627,000,000 | 1,118,000,000 | 958,000,000 | -2,041,000,000 | 1,441,000,000 | ||||
cash and cash equivalents, beginning of period | -563,000,000 | 2,080,000,000 | 8,848,000,000 | 790,000,000 | -2,276,000,000 | 1,486,000,000 | 8,472,000,000 | 244,000,000 | -2,383,000,000 | 2,139,000,000 | 7,016,000,000 | -1,467,000,000 | 72,000,000 | 1,395,000,000 | 5,464,000,000 | -104,000,000 | -2,245,000,000 | 2,349,000,000 | 6,195,000,000 | 93,000,000 | -1,720,000,000 | 1,627,000,000 | 4,145,000,000 | -841,000,000 | -600,000,000 | 1,441,000,000 | 2,669,000,000 |
cash and cash equivalents, end of period | -1,387,000,000 | -563,000,000 | 10,928,000,000 | 851,000,000 | 315,000,000 | -2,276,000,000 | 9,958,000,000 | 2,019,000,000 | -319,000,000 | -2,383,000,000 | 9,155,000,000 | 940,000,000 | -855,000,000 | 72,000,000 | 6,859,000,000 | 711,000,000 | -1,546,000,000 | -2,245,000,000 | 8,544,000,000 | 2,471,000,000 | -328,000,000 | -1,720,000,000 | 5,772,000,000 | 277,000,000 | 358,000,000 | -600,000,000 | 4,110,000,000 |
payments of dividends | -1,155,000,000 | 2,000,000 | 4,000,000 | -388,000,000 | |||||||||||||||||||||||
net decrease in cash and cash equivalents | |||||||||||||||||||||||||||
proceeds from issuance of debt, net of issuance costs | 7,912,000,000 | -7,928,000,000 | 7,932,000,000 | -10,000,000 | |||||||||||||||||||||||
repayments of slack convertible notes, net of capped call proceeds | 151,000,000 | -1,516,000,000 | |||||||||||||||||||||||||
tax benefit from intra-entity transfer of intangible property | |||||||||||||||||||||||||||
gains on strategic investments | 22,000,000 | -38,000,000 | -7,000,000 | -848,000,000 | 163,000,000 | -238,000,000 | -288,000,000 | -1,134,000,000 | -354,000,000 | -490,000,000 | -192,000,000 | -421,000,000 | 103,000,000 | 172,000,000 | -281,000,000 | ||||||||||||
stock-based expense | 1,967,000,000 | 172,000,000 | 76,000,000 | 564,000,000 | |||||||||||||||||||||||
loss on settlement of salesforce.org reseller agreement | |||||||||||||||||||||||||||
expenses related to employee stock plans | 1,624,000,000 | -12,000,000 | 74,000,000 | 504,000,000 | 1,242,000,000 | 155,000,000 | 45,000,000 | 343,000,000 | |||||||||||||||||||
proceeds from issuance of debt | |||||||||||||||||||||||||||
accounts payable | 147,000,000 | -7,000,000 | -4,000,000 | 11,000,000 | 15,000,000 | ||||||||||||||||||||||
accrued expenses and other liabilities | -904,000,000 | 724,000,000 | -24,000,000 | 827,000,000 | -560,000,000 |