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Salesforce
(NYSE:CRM) 

CRM stock logo

salesforce.com, inc. develops enterprise cloud computing solutions with a focus on customer relationship management worldwide. The company offers Sales Cloud to store data, monitor leads and progress, forecast opportunities, and gain insights through analytics and relationship intelligence, as well ...

Founded: 1999
Full Time Employees: 79,390 (Jan 2023)
CEO / Founder: Marc Benioff 
Sector: Technology
Industry: Software-Application

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At a glance:
  • Cloud-Based CRM Market Leader: Salesforce is the world's leading provider of cloud-based customer relationship management (CRM) software, offering a comprehensive suite of applications for sales, service, marketing, and analytics.
  • Subscription-Driven Business Model: Its revenue is primarily generated through recurring subscriptions for its software-as-a-service (SaaS) offerings, ensuring a predictable and scalable business model.
  • Expansive Product Ecosystem: Beyond core CRM, Salesforce provides a broad platform including Slack, Tableau, MuleSoft, and an extensive AppExchange marketplace for third-party integrations, fostering a robust ecosystem.
  • AI and Innovation Focus: Salesforce continually invests in innovation, particularly in artificial intelligence (AI) with its Einstein platform, to enhance customer experiences and drive productivity across its solutions.
Bull Thesis:
  • Unrivaled CRM Market Leadership & Expanding Platform: Salesforce maintains its dominant position in the global CRM market, continuously expanding its platform with strategic acquisitions and organic development (e.g., Data Cloud, Slack, Tableau, MuleSoft). This creates a comprehensive, sticky ecosystem that drives customer loyalty, cross-selling opportunities, and makes it difficult for competitors to dislodge.
  • AI-Driven Innovation with Einstein Copilot & Data Cloud: The company's significant investment in generative AI, particularly with Einstein Copilot powered by its Data Cloud, is poised to unlock substantial productivity gains for users, enhance personalized customer experiences, and create new revenue streams. This strategic focus on AI reinforces its competitive moat and positions it for future growth in the evolving enterprise software landscape.
  • Strong Recurring Revenue & Improved Profitability Focus: Salesforce benefits from a highly predictable, subscription-based revenue model, providing financial stability and visibility. Recent management focus on operational efficiency, margin expansion, and disciplined capital allocation (including share buybacks) signals a commitment to enhancing shareholder value and sustainable profitability beyond just top-line growth.
  • Vast Untapped Market Potential in Data & AI: Beyond traditional CRM, the integration of Data Cloud and AI positions Salesforce to capture a significant share of the burgeoning enterprise data management and AI application market. This offers new avenues for growth, platform expansion, and deeper integration into customers' core business processes, extending its total addressable market.
Bear Thesis:
  • Slowing Core Growth & Market Maturation: As a large, established enterprise, Salesforce faces natural deceleration in its core CRM markets. Sustaining high double-digit growth rates becomes increasingly challenging, potentially leading to investor re-evaluation of its growth premium compared to its earlier hyper-growth phase.
  • Intensifying Competition Across All Segments: Salesforce faces fierce competition not only from traditional enterprise software giants (e.g., Microsoft Dynamics, Oracle, SAP) but also from specialized SaaS providers and new AI-first startups. This intensifying competitive landscape could lead to pricing pressure, slower customer acquisition, and potential market share erosion in various segments.
  • Integration Risks & Acquisition Debt: The company's growth strategy has heavily relied on large, complex acquisitions (e.g., Slack, Tableau, MuleSoft). Successfully integrating these diverse platforms, realizing promised synergies, and managing the associated debt load remain ongoing challenges that can divert resources, impact profitability, and potentially lead to 'acquisition fatigue' among customers and employees.
  • Macroeconomic Headwinds & Enterprise Spending Sensitivity: Enterprise software spending can be discretionary and sensitive to economic downturns. A prolonged period of economic uncertainty, inflation, or budget tightening by large corporations could lead to delayed purchasing decisions, reduced contract sizes, or increased churn, directly impacting Salesforce's revenue growth and financial performance.
Main Competitors:
  • Microsoft ($MSFT) (Dynamics 365), Microsoft Dynamics 365 offers a comprehensive suite of business applications, including CRM (Sales, Service, Marketing) and ERP functionalities, directly competing with Salesforce's core clouds. Microsoft leverages its vast enterprise customer base, integration with Office 365, and Azure cloud infrastructure to provide a unified business platform.
  • SAP ($SAP) (SAP Customer Experience (C/4HANA), SAP S/4HANA), SAP competes with Salesforce primarily in the large enterprise segment, offering a robust suite of customer experience (CX) solutions that encompass sales, service, marketing, and commerce. These are often integrated with their powerful ERP systems (S/4HANA), providing a holistic view of customer and business operations.
  • Oracle ($ORCL) (Oracle CX Cloud (Sales, Service, Marketing, Commerce), Oracle NetSuite), Oracle provides a broad portfolio of cloud applications, including a comprehensive CX suite that directly rivals Salesforce's offerings. They compete on features, scalability, and often leverage their database and infrastructure strengths, particularly for large enterprises. NetSuite, acquired by Oracle, also competes in the mid-market ERP/CRM space.
  • Adobe ($ADBE) (Adobe Experience Cloud (Marketo Engage, Adobe Commerce/Magento, Adobe Analytics)), Adobe competes strongly in the marketing automation, content management, and e-commerce sectors, directly challenging Salesforce's Marketing Cloud and Commerce Cloud. They focus on delivering personalized customer experiences across various digital touchpoints, leveraging their creative and analytics strengths.
  • HubSpot ($HUBS) (HubSpot CRM Platform (Sales Hub, Service Hub, Marketing Hub, CMS Hub)), HubSpot is a strong competitor in the SMB and mid-market segments, offering an all-in-one inbound marketing, sales, and service platform. They compete with Salesforce's Sales Cloud and Service Cloud, particularly for companies seeking an integrated, user-friendly solution with a strong focus on inbound methodology and ease of adoption.
Moat:
Salesforce maintains a significant moat through its first-mover advantage in cloud CRM, a vast and mature ecosystem (AppExchange, partner network), strong brand recognition, and continuous innovation in areas like AI (Einstein). Its comprehensive platform and high switching costs for complex enterprise deployments further solidify its position. However, the competitive landscape is intense, with rivals ranging from large enterprise software giants like Microsoft, SAP, and Oracle offering integrated suites, to specialized players like Adobe focusing on digital experience, and agile mid-market solutions like HubSpot. Competition often centers on integration capabilities, industry-specific solutions, total cost of ownership, and the ability to deliver a unified customer experience across all touchpoints.
Income Statements:
Quarterly
Annual
    Unit: USD2026-01-31 2025-10-31 2025-07-31 2025-04-30 2025-01-31 2024-10-31 2024-07-31 2024-04-30 2024-01-31 2023-10-31 2023-07-31 2023-04-30 2023-01-31 2022-10-31 2022-07-31 2022-04-30 2022-01-31 2021-10-31 2021-07-31 2021-04-30 2021-01-31 2020-10-31 2020-07-31 2020-04-30 2020-01-31 2019-10-31 2019-07-31 2019-04-30 2019-01-31 2018-10-31 2018-07-31 2018-04-30 2018-01-31 2017-10-31 2017-07-31 2017-04-30 2017-01-31 2016-10-31 2016-07-31 2016-04-30 2016-01-31 2015-10-31 2015-07-31 2015-04-30 2015-01-31 2014-10-31 2014-07-31 2014-04-30 2014-01-31 2013-10-31 2013-04-30 2013-01-31 2012-10-31 2012-07-31 2012-04-30 2012-01-31 2011-10-31 2011-07-31 2011-04-30 2011-01-31 2010-10-31 2010-07-31 2010-04-30 2010-01-31 2009-10-31 2009-07-31 2009-04-30 2009-01-31 2008-10-31 2008-07-31 2008-04-30 2008-01-31 2007-10-31 2007-07-31 2007-04-30 2007-01-31 2006-10-31 2006-07-31 2006-04-30 2006-01-31 2005-10-31 2005-07-31 2005-04-30 2005-01-31 2004-10-31 2004-07-31 
                                                                                          
      revenues:
                                                                                          
      subscription and support
    10,675,000,000 9,726,000,000 9,690,000,000 9,297,000,000 9,451,000,000 8,879,000,000 8,764,000,000 8,585,000,000 8,748,000,000 8,141,000,000 8,006,000,000 7,642,000,000 7,789,000,000 7,233,000,000 7,143,000,000 6,856,000,000 6,828,000,000 6,379,000,000 5,914,000,000 5,536,000,000 5,476,000,000 5,085,000,000 4,840,000,000 4,575,000,000 4,563,000,000 4,239,000,000 3,745,000,000 3,496,000,000 3,375,000,000 3,168,000,000 3,060,000,000 2,810,000,000 2,655,000,000 2,486,131,000 2,368,499,000 2,200,908,000 2,110,651,000 1,983,981,000 1,886,080,000 1,775,493,000 1,682,660,000 1,596,333,000 1,521,319,000 1,405,287,000 1,345,358,000 1,288,513,000 1,232,587,000 1,147,306,000 1,075,001,000 1,004,476,000 842,221,000 785,495,000 740,600,000 687,493,000 655,220,000 594,269,000 549,182,000 509,279,000 473,504,000 428,534,000 402,948,000 368,951,000 350,712,000 327,394,000 306,870,000 293,440,000 281,768,000 266,110,000 253,403,000 239,720,000 225,341,000 196,517,000 176,376,000 159,998,000 147,690,000 132,071,000 118,433,000 106,663,000 94,493,000 82,425,000 74,386,000 65,638,000 58,190,000 49,379,000 41,465,000 36,017,000 
      professional services and other
    526,000,000 533,000,000 546,000,000 532,000,000 542,000,000 565,000,000 561,000,000 548,000,000 539,000,000 579,000,000 597,000,000 605,000,000 595,000,000 604,000,000 577,000,000 555,000,000 498,000,000 484,000,000 426,000,000 427,000,000 341,000,000 334,000,000 311,000,000 290,000,000 288,000,000 274,000,000 252,000,000 241,000,000 228,000,000 224,000,000 221,000,000 196,000,000 196,003,000 193,710,000 193,090,000 186,671,000 183,337,000 160,794,000 150,538,000 141,110,000 126,738,000 115,634,000 113,365,000 105,880,000 99,250,000 95,142,000 85,964,000 79,466,000 70,241,000 71,558,000 50,412,000 49,186,000 47,798,000 44,156,000 40,247,000 37,644,000 35,078,000 36,723,000 30,860,000 28,333,000 26,139,000 25,421,000 26,101,000 26,655,000 23,679,000 22,621,000 23,156,000 23,473,000 23,084,000 23,357,000 22,281,000 20,389,000 16,427,000 16,581,000 14,722,000 12,151,000 11,620,000 11,474,000 10,193,000 8,639,000 8,287,000 6,305,000 5,987,000 5,215,000 4,896,000 4,564,000 
      total revenues
    11,201,000,000 10,259,000,000 10,236,000,000 9,829,000,000 9,993,000,000 9,444,000,000 9,325,000,000 9,133,000,000 9,287,000,000 8,720,000,000 8,603,000,000 8,247,000,000 8,384,000,000 7,837,000,000 7,720,000,000 7,411,000,000 7,326,000,000 6,863,000,000 6,340,000,000 5,963,000,000 5,817,000,000 5,419,000,000 5,151,000,000 4,865,000,000 4,851,000,000 4,513,000,000 3,997,000,000 3,737,000,000 3,603,000,000 3,392,000,000 3,281,000,000 3,006,000,000 2,851,003,000 2,679,841,000 2,561,589,000 2,387,579,000 2,293,988,000 2,144,775,000 2,036,618,000 1,916,603,000 1,809,398,000 1,711,967,000 1,634,684,000 1,511,167,000 1,444,608,000 1,383,655,000 1,318,551,000 1,226,772,000 1,145,242,000 1,076,034,000 892,633,000 834,681,000 788,398,000 731,649,000 695,467,000 631,913,000 584,260,000 546,002,000 504,364,000 456,867,000 429,087,000 394,372,000 376,813,000 354,049,000 330,549,000 316,061,000 304,924,000 289,583,000 276,487,000 263,077,000 247,622,000 216,906,000 192,803,000 176,579,000 162,412,000 144,222,000 130,053,000 118,137,000 104,686,000 91,064,000 82,673,000 71,943,000 64,177,000 54,594,000 46,361,000 40,581,000 
      yoy
    12.09% 8.63% 9.77% 7.62% 7.60% 8.30% 8.39% 10.74% 10.77% 11.27% 11.44% 11.28% 14.44% 14.19% 21.77% 24.28% 25.94% 26.65% 23.08% 22.57% 19.91% 20.08% 28.87% 30.18% 34.64% 33.05% 21.82% 24.32% 26.38% 26.57% 28.08% 25.90% 24.28% 24.95% 25.78% 24.57% 26.78% 25.28% 24.59% 26.83% 25.25% 23.73% 23.98% 23.18% 26.14% 28.59% 47.71% 46.97% 45.26% 47.07% 28.35% 32.09% 34.94% 34.00% 37.89% 38.31% 36.16% 38.45% 33.85% 29.04% 29.81% 24.78% 23.58% 22.26% 19.55% 20.14% 23.14% 33.51% 43.40% 48.99% 52.47% 50.40% 48.25% 49.47% 55.14% 58.37% 57.31% 64.21% 63.12% 66.80% 78.32% 77.28%     
      qoq
    9.18% 0.22% 4.14% -1.64% 5.81% 1.28% 2.10% -1.66% 6.50% 1.36% 4.32% -1.63% 6.98% 1.52% 4.17% 1.16% 6.75% 8.25% 6.32% 2.51% 7.34% 5.20% 5.88% 0.29% 7.49% 12.91% 6.96% 3.72% 6.22% 3.38% 9.15% 5.44% 6.39% 4.62% 7.29% 4.08% 6.96% 5.31% 6.26% 5.92% 5.69% 4.73% 8.17% 4.61% 4.41% 4.94% 7.48% 7.12% 6.43% 20.55% 6.94% 5.87% 7.76% 5.20% 10.06% 8.16% 7.01% 8.26% 10.40% 6.47% 8.80% 4.66% 6.43% 7.11% 4.58% 3.65% 5.30% 4.74% 5.10% 6.24% 14.16% 12.50% 9.19% 8.72% 12.61% 10.89% 10.09% 12.85% 14.96% 10.15% 14.91% 12.10% 17.55% 17.76% 14.24%  
      cost of revenues :
                                                                                          
      total cost of revenues
    2,508,000,000 2,255,000,000 2,242,000,000 2,265,000,000 2,217,000,000 2,105,000,000 2,159,000,000 2,162,000,000 2,148,000,000 2,155,000,000 2,113,000,000 2,125,000,000 2,100,000,000 2,088,000,000 2,127,000,000 2,045,000,000 2,014,000,000 1,844,000,000 1,613,000,000 1,555,000,000 1,479,000,000 1,394,000,000 1,311,000,000 1,254,000,000 1,220,000,000 1,134,000,000 967,000,000 914,000,000 946,000,000 889,000,000 849,000,000 767,000,000 737,792,000 714,508,000 670,667,000 650,555,000 625,957,000 585,522,000 525,579,000 496,981,000 443,679,000 423,683,000 405,384,000 381,802,000 355,923,000 333,211,000 307,831,000 292,305,000 273,530,000 268,187,000 208,994,000 183,362,000 186,248,000 162,418,000 151,551,000 136,345,000 128,565,000 120,910,000 103,066,000 92,311,000 82,131,000 77,790,000 71,581,000 68,059,000 65,570,000 62,496,000 61,800,000 58,734,000 56,348,000 54,091,000 51,298,000 46,731,000 44,281,000 41,412,000 39,167,000 33,839,000 31,360,000 29,131,000 24,560,000 21,340,000 19,584,000 16,237,000 11,965,000 10,004,000 8,905,000 8,182,000 
      gross profit
    8,693,000,000 8,004,000,000 7,994,000,000 7,564,000,000 7,776,000,000 7,339,000,000 7,166,000,000 6,971,000,000 7,139,000,000 6,565,000,000 6,490,000,000 6,122,000,000 6,284,000,000 5,749,000,000 5,593,000,000 5,366,000,000 5,312,000,000 5,019,000,000 4,727,000,000 4,408,000,000 4,338,000,000 4,025,000,000 3,840,000,000 3,611,000,000 3,631,000,000 3,379,000,000 3,030,000,000 2,823,000,000 2,657,000,000 2,503,000,000 2,432,000,000 2,239,000,000 2,113,211,000 1,965,333,000 1,890,922,000 1,737,024,000 1,668,031,000 1,559,253,000 1,511,039,000 1,419,622,000 1,365,719,000 1,288,284,000 1,229,300,000 1,129,365,000 1,088,685,000 1,050,444,000 1,010,720,000 934,467,000 871,712,000 807,847,000 683,639,000 651,319,000 602,150,000 569,231,000 543,916,000 495,568,000 455,695,000 425,092,000 401,298,000 364,556,000 346,956,000 316,582,000 305,232,000 285,990,000 264,979,000 253,565,000 243,124,000 230,849,000 220,139,000 208,986,000 196,324,000 170,175,000 148,522,000 135,167,000 123,245,000 110,383,000 98,693,000 89,006,000 80,126,000 69,724,000 63,089,000 55,706,000 52,212,000 44,590,000 37,456,000 32,399,000 
      yoy
    11.79% 9.06% 11.55% 8.51% 8.92% 11.79% 10.42% 13.87% 13.61% 14.19% 16.04% 14.09% 18.30% 14.54% 18.32% 21.73% 22.45% 24.70% 23.10% 22.07% 19.47% 19.12% 26.73% 27.91% 36.66% 35.00% 24.59% 26.08% 25.73% 27.36% 28.61% 28.90% 26.69% 26.04% 25.14% 22.36% 22.14% 21.03% 22.92% 25.70% 25.45% 22.64% 21.63% 20.86% 24.89% 30.03% 47.84% 43.47% 44.77% 41.92% 25.69% 31.43% 32.14% 33.91% 35.54% 35.94% 31.34% 34.28% 31.47% 27.47% 30.94% 24.85% 25.55% 23.89% 20.37% 21.33% 23.84% 35.65% 48.22% 54.61% 59.30% 54.17% 50.49% 51.86% 53.81% 58.31% 56.43% 59.78% 53.46% 56.37% 68.43% 71.94%     
      qoq
    8.61% 0.13% 5.68% -2.73% 5.95% 2.41% 2.80% -2.35% 8.74% 1.16% 6.01% -2.58% 9.31% 2.79% 4.23% 1.02% 5.84% 6.18% 7.24% 1.61% 7.78% 4.82% 6.34% -0.55% 7.46% 11.52% 7.33% 6.25% 6.15% 2.92% 8.62% 5.95% 7.52% 3.94% 8.86% 4.14% 6.98% 3.19% 6.44% 3.95% 6.01% 4.80% 8.85% 3.74% 3.64% 3.93% 8.16% 7.20% 7.91% 18.17% 4.96% 8.17% 5.78% 4.65% 9.76% 8.75% 7.20% 5.93% 10.08% 5.07% 9.59% 3.72% 6.73% 7.93% 4.50% 4.29% 5.32% 4.87% 5.34% 6.45% 15.37% 14.58% 9.88% 9.67% 11.65% 11.84% 10.88% 11.08% 14.92% 10.52% 13.25% 6.69% 17.09% 19.05% 15.61%  
      gross margin %
    77.61% 78.02% 78.10% 76.96% 77.81% 77.71% 76.85% 76.33% 76.87% 75.29% 75.44% 74.23% 74.95% 73.36% 72.45% 72.41% 72.51% 73.13% 74.56% 73.92% 74.57% 74.28% 74.55% 74.22% 74.85% 74.87% 75.81% 75.54% 73.74% 73.79% 74.12% 74.48% 74.12% 73.34% 73.82% 72.75% 72.71% 72.70% 74.19% 74.07% 75.48% 75.25% 75.20% 74.73% 75.36% 75.92% 76.65% 76.17% 76.12% 75.08% 76.59% 78.03% 76.38% 77.80% 78.21% 78.42% 78.00% 77.86% 79.57% 79.79% 80.86% 80.27% 81.00% 80.78% 80.16% 80.23% 79.73% 79.72% 79.62% 79.44% 79.28% 78.46% 77.03% 76.55% 75.88% 76.54% 75.89% 75.34% 76.54% 76.57% 76.31% 77.43% 81.36% 81.68% 80.79% 79.84% 
      operating expenses :
                                                                                          
      research and development
    1,619,000,000 1,433,000,000 1,481,000,000 1,460,000,000 1,420,000,000 1,356,000,000 1,349,000,000 1,368,000,000 1,275,000,000 1,204,000,000 1,220,000,000 1,207,000,000 1,128,000,000 1,280,000,000 1,329,000,000 1,318,000,000 1,291,000,000 1,203,000,000 1,020,000,000 951,000,000 939,000,000 902,000,000 898,000,000 859,000,000 831,000,000 774,000,000 607,000,000 554,000,000 518,000,000 481,000,000 463,000,000 424,000,000 396,547,000 393,998,000 386,447,000 376,081,000 344,192,000 311,459,000 291,506,000 260,970,000 250,860,000 239,212,000 234,100,000 222,128,000 205,990,000 195,460,000 203,109,000 188,358,000 173,090,000 170,690,000 131,939,000 121,187,000 114,074,000 99,442,000 94,776,000 80,613,000 76,049,000 73,393,000 65,292,000 57,530,000 47,305,000 42,930,000 40,122,000 36,447,000 32,763,000 31,103,000 31,584,000 29,460,000 26,270,000 24,033,000 19,767,000 17,703,000 16,892,000 15,096,000 14,121,000 13,331,000 11,450,000 11,008,000 8,825,000 6,956,000 6,602,000 5,470,000 4,302,000 3,159,000 2,462,000 2,074,000 
      sales and marketing
    4,017,000,000 3,456,000,000 3,443,000,000 3,429,000,000 3,471,000,000 3,323,000,000 3,224,000,000 3,239,000,000 3,437,000,000 3,173,000,000 3,113,000,000 3,154,000,000 3,385,000,000 3,345,000,000 3,424,000,000 3,372,000,000 3,464,000,000 3,111,000,000 2,736,000,000 2,544,000,000 2,632,000,000 2,377,000,000 2,275,000,000 2,390,000,000 2,346,000,000 2,063,000,000 1,824,000,000 1,697,000,000 1,643,000,000 1,588,000,000 1,504,000,000 1,329,000,000 1,364,305,000 1,184,733,000 1,170,749,000 1,109,504,000 1,089,243,000 997,993,000 934,931,000 895,860,000 890,375,000 818,820,000 793,691,000 736,938,000 736,140,000 709,643,000 671,958,000 639,355,000 639,792,000 581,229,000 466,490,000 435,570,000 428,507,000 380,160,000 369,789,000 327,567,000 304,571,000 283,001,000 254,471,000 233,217,000 200,544,000 182,401,000 175,867,000 168,552,000 152,166,000 146,214,000 138,267,000 144,483,000 136,452,000 130,774,000 122,704,000 106,123,000 96,216,000 90,216,000 83,925,000 74,582,000 66,526,000 59,811,000 52,016,000 42,503,000 37,905,000 34,688,000 34,502,000 28,431,000 24,940,000 22,525,000 
      general and administrative
    902,000,000 667,000,000 734,000,000 697,000,000 767,000,000 711,000,000 711,000,000 647,000,000 632,000,000 632,000,000 632,000,000 638,000,000 586,000,000 664,000,000 647,000,000 656,000,000 733,000,000 667,000,000 639,000,000 559,000,000 574,000,000 522,000,000 489,000,000 502,000,000 490,000,000 477,000,000 375,000,000 362,000,000 359,000,000 342,000,000 350,000,000 295,000,000 274,490,000 270,614,000 282,933,000 260,321,000 257,941,000 246,765,000 252,051,000 210,806,000 203,924,000 186,818,000 181,685,000 175,811,000 181,371,000 167,383,000 169,087,000 162,095,000 162,576,000 153,859,000 129,750,000 115,369,000 113,757,000 103,095,000 101,600,000 93,765,000 85,232,000 84,446,000 84,338,000 74,200,000 63,951,000 61,569,000 56,193,000 55,472,000 49,909,000 46,759,000 43,150,000 40,816,000 41,284,000 38,081,000 38,432,000 35,619,000 29,296,000 26,508,000 25,085,000 24,546,000 20,840,000 19,466,000 19,405,000 15,013,000 12,195,000 11,355,000 9,423,000 9,779,000 8,281,000 6,635,000 
      restructuring
    286,000,000 260,000,000 4,000,000 36,000,000 298,000,000 56,000,000 99,000,000 8,000,000 173,000,000 55,000,000 49,000,000 711,000,000                                                                           
      total operating expenses
    6,824,000,000 5,816,000,000 5,662,000,000 5,622,000,000 5,956,000,000 5,446,000,000 5,383,000,000 5,262,000,000 5,517,000,000 5,064,000,000 5,014,000,000 5,710,000,000 5,927,000,000 5,289,000,000 5,400,000,000 5,346,000,000 5,488,000,000 4,981,000,000 4,395,000,000 4,054,000,000 4,145,000,000 3,801,000,000 3,662,000,000 3,751,000,000 3,667,000,000 3,314,000,000 2,972,000,000 2,613,000,000 2,520,000,000 2,411,000,000 2,317,000,000 2,048,000,000 2,035,342,000 1,849,345,000 1,840,129,000 1,745,906,000 1,691,376,000 1,556,217,000 1,478,488,000 1,367,636,000 1,345,159,000 1,244,850,000 1,209,476,000 1,098,260,000 1,123,501,000 1,072,486,000 1,044,154,000 989,808,000 975,458,000 905,778,000 728,179,000 672,126,000 656,338,000 582,697,000 566,165,000 501,945,000 465,852,000 440,840,000 404,101,000 364,947,000 311,800,000 286,900,000 272,182,000 260,471,000 234,838,000 224,076,000 213,001,000 214,759,000 204,006,000 192,888,000 180,903,000 159,445,000 142,404,000 131,820,000 123,131,000 112,459,000 98,816,000 90,285,000 80,246,000 64,472,000 56,702,000 51,513,000 47,942,000 41,369,000 35,683,000 31,234,000 
      income from operations
    1,869,000,000 2,188,000,000 2,332,000,000 1,942,000,000 1,820,000,000 1,893,000,000 1,783,000,000 1,709,000,000 1,622,000,000 1,501,000,000 1,476,000,000 412,000,000 357,000,000 460,000,000 193,000,000 20,000,000 -176,000,000 38,000,000 332,000,000 354,000,000 193,000,000 224,000,000 178,000,000 -140,000,000 -36,000,000 65,000,000 58,000,000 210,000,000 137,000,000 92,000,000 115,000,000 191,000,000 77,869,000 115,988,000 50,793,000 -8,882,000 -23,345,000 3,036,000 32,551,000 51,986,000 20,560,000 43,434,000 19,824,000 31,105,000 -34,816,000 -22,042,000 -33,434,000 -55,341,000 -103,746,000 -97,931,000 -44,540,000 -20,807,000 -54,188,000 -13,466,000 -22,249,000 -6,377,000 -10,157,000 -15,748,000 -2,803,000 -391,000 35,156,000 29,682,000 33,050,000 25,519,000 30,141,000 29,489,000 30,123,000 16,090,000 16,133,000 16,098,000 15,421,000 10,730,000 6,118,000 3,347,000 114,000 -2,076,000 -123,000 -1,279,000 -120,000 5,252,000 6,387,000 4,193,000 4,270,000 3,221,000 1,773,000 1,165,000 
      yoy
    2.69% 15.58% 30.79% 13.63% 12.21% 26.12% 20.80% 314.81% 354.34% 226.30% 664.77% 1960.00% -302.84% 1110.53% -41.87% -94.35% -191.19% -83.04% 86.52% -352.86% -636.11% 244.62% 206.90% -166.67% -126.28% -29.35% -49.57% 9.95% 75.94% -20.68% 126.41% -2250.42% -433.56% 3720.42% 56.04% -117.09% -213.55% -93.01% 64.20% 67.13% -159.05% -297.05% -159.29% -156.21% -66.44% -77.49% -24.93% 165.97% 91.46% 627.25% 100.19% 226.28% 433.50% -14.49% 693.76% 1530.95% -128.89% -153.06% -108.48% -101.53% 16.64% 0.65% 9.72% 58.60% 86.83% 83.18% 95.34% 49.95% 163.70% 380.97% 13427.19% -616.86% -5073.98% -361.69% -195.00% -139.53% -101.93% -130.50% -102.81% 63.05% 260.24% 259.91%     
      qoq
    -14.58% -6.17% 20.08% 6.70% -3.86% 6.17% 4.33% 5.36% 8.06% 1.69% 258.25% 15.41% -22.39% 138.34% 865.00% -111.36% -563.16% -88.55% -6.21% 83.42% -13.84% 25.84% -227.14% 288.89% -155.38% 12.07% -72.38% 53.28% 48.91% -20.00% -39.79% 145.28% -32.86% 128.35% -671.86% -61.95% -868.94% -90.67% -37.39% 152.85% -52.66% 119.10% -36.27% -189.34% 57.95% -34.07% -39.59% -46.66% 5.94% 119.87% 114.06% -61.60% 302.41% -39.48% 248.89% -37.22% -35.50% 461.83% 616.88% -101.11% 18.44% -10.19% 29.51% -15.33% 2.21% -2.10% 87.22% -0.27% 0.22% 4.39% 43.72% 75.38% 82.79% 2835.96% -105.49% 1587.80% -90.38% 965.83% -102.28% -17.77% 52.33% -1.80% 32.57% 81.67% 52.19%  
      operating margin %
    16.69% 21.33% 22.78% 19.76% 18.21% 20.04% 19.12% 18.71% 17.47% 17.21% 17.16% 5.00% 4.26% 5.87% 2.50% 0.27% -2.40% 0.55% 5.24% 5.94% 3.32% 4.13% 3.46% -2.88% -0.74% 1.44% 1.45% 5.62% 3.80% 2.71% 3.51% 6.35% 2.73% 4.33% 1.98% -0.37% -1.02% 0.14% 1.60% 2.71% 1.14% 2.54% 1.21% 2.06% -2.41% -1.59% -2.54% -4.51% -9.06% -9.10% -4.99% -2.49% -6.87% -1.84% -3.20% -1.01% -1.74% -2.88% -0.56% -0.09% 8.19% 7.53% 8.77% 7.21% 9.12% 9.33% 9.88% 5.56% 5.83% 6.12% 6.23% 4.95% 3.17% 1.90% 0.07% -1.44% -0.09% -1.08% -0.11% 5.77% 7.73% 5.83% 6.65% 5.90% 3.82% 2.87% 
      gains on strategic investments
    811,000,000 263,000,000 6,000,000 -63,000,000    37,000,000 -35,000,000 -72,000,000 -29,000,000 -141,000,000 -314,000,000 23,000,000 45,000,000 7,000,000 34,000,000 363,000,000 526,000,000 288,000,000 260,000,000 1,036,000,000 682,000,000 192,000,000 31,000,000 6,000,000 109,000,000 281,000,000 125,000,000 63,000,000 143,000,000 211,000,000                                                       
      other income
    -52,000,000 61,000,000 68,000,000 95,000,000 72,000,000 70,000,000 91,000,000 121,000,000 58,000,000 58,000,000 45,000,000 55,000,000                 2,000,000   1,000,000 20,130,000 1,921,000 -7,465,000 2,849,000 20,572,000 1,782,000 524,000    1,947,000         -1,194,000 -4,360,000 294,000  -1,000,250 30,000      -1,973,000 -262,000 -336,000  371,000 252,000 534,000 -840,000 -763,000 -595,000 285,000 280,000 169,000 1,463,000 309,000 137,000 -599,000 -197,000 -74,000 666,000 44,000 163,000 -176,000 5,000 
      income before provision for income taxes
    2,628,000,000 2,512,000,000 2,406,000,000 1,974,000,000 1,988,000,000 1,746,000,000 1,837,000,000 1,867,000,000 1,645,000,000 1,487,000,000 1,492,000,000    181,000,000             482,000,000                18,073,000    -84,769,000                                       
      provision for income taxes
    -685,000,000 -426,000,000 -519,000,000 -433,000,000 -280,000,000 -219,000,000 -408,000,000 -334,000,000 -199,000,000 -263,000,000 -225,000,000    -113,000,000             -90,000,000                -13,981,000    -12,142,000           -251,000 6,491,000 -16,192,000 -12,884,000 -12,016,000 -12,263,000 -15,573,000 -14,030,000 -15,823,000 -7,864,000 -8,824,000 -10,558,000 -10,311,000 -3,772,250 -6,594,000 -4,653,000 -3,842,000   -1,713,000 -2,005,000   1,310,000 1,151,000 603,000 342,000 202,000 
      net income
    1,943,000,000 2,086,000,000 1,887,000,000 1,541,000,000 1,708,000,000 1,527,000,000 1,429,000,000 1,533,000,000 1,446,000,000 1,224,000,000 1,267,000,000 199,000,000 -98,000,000 210,000,000 68,000,000 28,000,000 -28,000,000 468,000,000 535,000,000 469,000,000 267,000,000 1,081,000,000 2,625,000,000 99,000,000 -248,000,000 -109,000,000 91,000,000 392,000,000 362,000,000 105,000,000 299,000,000 344,000,000 67,555,000 51,394,000 17,736,000 -9,207,000 -51,440,000 -37,309,000 229,622,000 38,759,000 -25,509,000 -25,157,000 -852,000 4,092,000 -49,230,750 -38,924,000 -61,088,000 -96,911,000 -116,623,000 -124,434,000 -67,721,000 -62,400,250 -220,297,000 -9,829,000 -19,475,000             13,753,000 10,124,000 9,996,000 9,555,000 7,379,000 6,512,000 3,735,000 730,000 516,000 339,000 -145,000 -229,000 5,957,000 13,097,000 5,040,000 4,380,000 3,586,000 2,153,000 1,170,000 
      yoy
    13.76% 36.61% 32.05% 0.52% 18.12% 24.75% 12.79% 670.35% -1575.51% 482.86% 1763.24% 610.71% 250.00% -55.13% -87.29% -94.03% -110.49% -56.71% -79.62% 373.74% -207.66% -1091.74% 2784.62% -74.74% -168.51% -203.81% -69.57% 13.95% 435.86% 104.30% 1585.84% -3836.29% -231.33% -237.75% -92.28% -123.75% 101.65% 48.30% -27050.94% 847.19% -48.18% -35.37% -98.61% -104.22% -57.79% -68.72% -9.79% 55.31% -47.06% 1165.99% 247.73%                 86.38% 55.47% 167.63% 1208.90% 1330.04% 1820.94% -2675.86% -418.78% -91.34% -97.41% -102.88% -105.23% 66.12% 508.31% 330.77%     
      qoq
    -6.86% 10.55% 22.45% -9.78% 11.85% 6.86% -6.78% 6.02% 18.14% -3.39% 536.68% -303.06% -146.67% 208.82% 142.86% -200.00% -105.98% -12.52% 14.07% 75.66% -75.30% -58.82% 2551.52% -139.92% 127.52% -219.78% -76.79% 8.29% 244.76% -64.88% -13.08% 409.21% 31.45% 189.77% -292.64% -82.10% 37.88% -116.25% 492.44% -251.94% 1.40% 2852.70% -120.82% -108.31% 26.48% -36.28% -36.96% -16.90% -6.28% 83.75% 8.53% -71.67% 2141.30% -49.53%              35.85% 1.28% 4.62% 29.49% 13.31% 74.35% 411.64% 41.47% 52.21% -333.79% -36.68% -103.84% -54.52% 159.86% 15.07% 22.14% 66.56% 84.02%  
      net income margin %
    17.35% 20.33% 18.43% 15.68% 17.09% 16.17% 15.32% 16.79% 15.57% 14.04% 14.73% 2.41% -1.17% 2.68% 0.88% 0.38% -0.38% 6.82% 8.44% 7.87% 4.59% 19.95% 50.96% 2.03% -5.11% -2.42% 2.28% 10.49% 10.05% 3.10% 9.11% 11.44% 2.37% 1.92% 0.69% -0.39% -2.24% -1.74% 11.27% 2.02% -1.41% -1.47% -0.05% 0.27% -3.41% -2.81% -4.63% -7.90% -10.18% -11.56% -7.59% -7.48% -27.94% -1.34% -2.80% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 4.75% 3.66% 3.80% 3.86% 3.40% 3.38% 2.12% 0.45% 0.36% 0.26% -0.12% -0.22% 6.54% 15.84% 7.01% 6.82% 6.57% 4.64% 2.88% 
      basic net income per share
    2.08 2.2 1.97 1.61 1.78 1.6 1.48 1.58 1.49 1.26 1.3 0.2 -0.1 0.21 0.07 0.03 -0.05 0.48 0.57 0.51 0.28 1.19 2.9 0.11 -0.31 -0.12 0.12 0.51 0.48 0.14 0.4 0.47 0.1 0.07 0.02 -0.01 -0.08 -0.05 0.34 0.06    0.01   -0.1        -0.14             0.11 0.08 0.08 0.08 0.07 0.06 0.03 0.01     0.06 0.12 0.05 0.04 0.04 0.02 0.02 
      diluted net income per share
    2.07 2.19 1.96 1.59 1.76 1.58 1.47 1.56 1.47 1.25 1.28 0.2 -0.1 0.21 0.07 0.03 -0.05 0.47 0.56 0.5 0.27 1.15 2.85 0.11 -0.3 -0.12 0.11 0.49 0.46 0.13 0.39 0.46 0.09 0.07 0.02 -0.01 -0.07 -0.05 0.33 0.06    0.01   -0.1        -0.14             0.11 0.08 0.08 0.08 0.06 0.05 0.03 0.01     0.05 0.11 0.04 0.04 0.04 0.02 0.01 
      shares used in computing basic net income per share
    -5 948 956 960 -1 956 964 970 -2 972 975 980 -3 997 997 991 10 980 933 921 911 904 896 20 879 776 771 760 747 729 3,035 717,445 712,039 706,174 4,722 690,468 681,126 677,514   659,366 653,809   617,016        138,150 478 135,847 135,093 133,454 761 130,888 129,462 128,032 591 124,561 123,846 123,206                    
      shares used in computing diluted net income per share
    -6 952 962 970 -1 965 973 985 -1 981 986 988 -4 1,000 1,001 1,001 10 1,001 950 940 939 922 913 21 879 795 793 785 774 754 4,386 738,106 729,386 706,174 3,960 690,468 695,968 686,799   659,366 664,310   617,016        138,150 478 135,847 135,093 141,062 1,591 137,044 134,176 132,251 1,121 128,596 126,566 125,349                    
      losses on strategic investments
        96,000,000 -217,000,000 -37,000,000                                                                                
      income before benefit from income taxes
               326,000,000 33,000,000 475,000,000  -29,000,000 -197,000,000 299,000,000 826,000,000 604,000,000 425,000,000 1,250,000,000 839,000,000 47,000,000 -4,000,000 64,000,000 164,000,000  239,000,000 128,000,000 231,000,000 385,000,000 88,217,000 106,401,000 30,453,000 -22,963,000 -23,469,000 -12,586,000 24,283,000 37,155,000               -24,868,000                                
      benefit from income taxes
               -127,000,000 -131,000,000 -265,000,000  57,000,000 169,000,000 169,000,000 -291,000,000 -135,000,000 -158,000,000 -169,000,000 1,786,000,000 52,000,000 -244,000,000 -173,000,000 -73,000,000  123,000,000 -23,000,000 68,000,000 -41,000,000 -20,662,000 -55,007,000 -12,717,000 13,756,000 -27,971,000 -24,723,000 205,339,000 1,604,000     -12,267,000 -17,075,000 -8,119,000  6,524,000 -393,000 -13,778,000 5,199,000 -157,446,000 4,203,000 5,393,000                                
      other expense
                -10,000,000 -8,000,000 -57,000,000 -56,000,000 -55,000,000 -102,000,000 -32,000,000 -38,000,000 -28,000,000 -10,000,000 -21,000,000 -5,000,000 1,000,000 -7,000,000 -3,000,000 -9,000,000            -13,806,000 -9,228,000 -7,093,000  -918,000 -4,783,000 -372,000 -3,876,000 -10,847,000 1,975,000 -4,291,000 -874,000    -710,000   -3,231,000 -800,000 -1,366,000 -921,000 -1,765,000    -1,072,000                     
      loss on settlement of salesforce.org reseller agreement
                              166,000,000                                                            
      investment income
                                16,000,000 13,000,000 12,000,000 16,000,000 11,779,000 10,049,000 8,754,000 5,266,000 3,627,000 3,709,000 11,916,000 8,122,000 3,990,000 3,507,000 3,283,000 4,561,000 2,983,000 2,622,000 2,655,000 1,778,000 1,367,000 1,110,000 3,354,000 4,041,000 3,887,000 7,173,000 4,461,000 4,965,000 5,136,000 5,112,000 8,055,000 9,426,000 11,699,000 8,735,000 7,875,000                        
      interest expense
                                -41,000,000 -40,000,000 -39,000,000 -34,000,000 -21,561,000 -21,557,000 -21,629,000 -22,196,000 -24,323,000 -21,946,000 -20,708,000 -22,011,000 -19,465,000 -18,249,000 -18,096,000 -16,675,000 -16,882,000 -17,682,000 -18,314,000 -20,359,000 -22,743,000 -22,929,000 -11,883,000 -8,355,000 -8,190,000 -8,033,000 -6,370,000 -5,669,000 -3,859,000 -3,846,000 -3,671,000 -3,290,000 -7,374,000 -7,185,000 -7,060,000         -2,000 -1,000 -2,000 -41,000 -12,000 -19,000 -151,000 -11,000 -13,000 -12,000 -31,000 -13,000 -17,000 -14,000 -5,000 
      gains from acquisitions of strategic investments
                                                                                          
      operating lease termination resulting from purchase of 50 fremont
                                               -36,617,000                                           
      gain on sales of land and building improvements
                                             21,792,000    15,625,000                                         
      gains on sales of strategic investments
                                        3,424,250 833,000  12,864,000                                               
      income before provisions for income taxes
                                            17,105,500 43,391,000 6,958,000                                            
      provisions for income taxes
                                            -22,584,750 -68,548,000 -7,810,000                                            
      basic net loss per share
                                            -0.04 -0.04   -0.08 -0.06  -0.16 -0.2 -0.21 -0.12 -0.445 -1.55 -0.07                                 
      diluted net loss per share
                                            -0.04 -0.04   -0.08 -0.06  -0.16 -0.2 -0.21 -0.12 -0.445 -1.55 -0.07                                 
      shares used in computing basic net loss per share
                                            2,487 664,131   154,937 629,548  612,512 3,267 600,467 588,385 34,989.75 142,203 139,425                                 
      shares used in computing diluted net loss per share
                                            2,487 664,131   154,937 629,548  612,512 3,267 600,467 588,385 34,989.75 142,203 139,425                                 
      loss before benefit from income taxes
                                                -39,896,750 -21,849,000 -52,969,000  -123,147,000 -124,041,000 -53,943,000 -25,437,750 -62,851,000 -14,032,000                                 
      amounts include amortization of purchased intangibles from business combinations, as follows:
                                                                                          
      cost of revenues
                                                    19,424.75 33,844 21,305 14,590.75 23,247 17,668 17,448 3,042 4,138 4,379 3,651 2,154.25 2,357 3,186 3,074 2,330.5 2,995 3,171 3,156 2,037.25 2,817 2,657    1,965  1,622 1,304     160     
      amounts include stock-based expenses, as follows:
                                                       503 2,012 2,012                                 
      amounts include amortization of purchased intangibles from
                                                                                          
      business combinations, as follows:
                                                      2,013 503 2,012 2,012                                 
      amount includes one-time tax items, as follows:
                                                       503 2,012                                  
      income before benefit for income taxes and noncontrolling interest
                                                           -7,535,000 -8,850,000 -17,713,000                             
      benefit for income taxes
                                                           3,457,000 5,094,000 13,445,000                  -2,659,000 -3,418,000   -1,330,000 5,101,000      
      consolidated net income
                                                           -4,078,000 -3,756,000 -4,268,000 530,000 10,870,000 22,368,000 16,583,000 19,876,000 22,415,000 21,443,000 21,841,000 18,993,000                    
      less: net income attributable to noncontrolling interest
                                                               43,000 -1,296,000 -1,839,000 -2,131,000 -2,021,000 -752,000 -643,000 -557,000                    
      net income attributable to salesforce.com
                                                           -4,078,000 -3,756,000 -4,268,000 530,000 10,913,000 21,072,000 14,744,000 17,745,000 20,394,000 20,691,000 21,198,000 18,436,000                    
      earnings per share- basic and diluted:
                                                                                          
      basic net income per share attributable to salesforce.com common shareholders
                                                           -0.03 -0.03 -0.03  0.09 0.16 0.11 0.14 0.16 0.17 0.17 0.15                    
      diluted net income per share attributable to salesforce.com common shareholders
                                                           -0.03 -0.03 -0.03  0.07 0.15 0.11 0.13 0.15 0.16 0.17 0.15                    
      earnings/loss per share- basic and diluted:
                                                                                          
      income before provision for income taxes and noncontrolling interest
                                                              781,000 4,379,000 38,560,000 29,467,000 31,892,000 34,678,000 37,016,000 35,871,000 34,816,000                    
      earnings per share—basic and diluted:
                                                                                          
      interest
                                                                   4,746,750 7,211,000 7,454,000 4,322,000 5,397,000 3,840,000 6,708,000 6,722,000                
      earnings per share - basic and diluted:
                                                                                          
      amounts include stock-based expenses, as follows: - sum
                                                                      21,663 14,056.25 19,276                  
      gain on sale of investment
                                                                            1,272,000              
      income before provision for income taxes and minority interest
                                                                       21,739,000 20,507,000 21,966,000 21,380,000 7,190,750 14,231,000 9,242,000 5,290,000   2,028,000 2,260,000   6,552,000 5,755,000 4,539,000 2,572,000 1,518,000 
      income before minority interest
                                                                       13,875,000 11,683,000 11,408,000 11,069,000 9,154,000 7,637,000 4,589,000 1,448,000 1,231,000 900,000 315,000 255,000 6,224,000 13,438,000 5,242,000 4,604,000 3,936,000 2,230,000 1,316,000 
      minority interest in consolidated joint venture
                                                                       -122,000 -1,559,000 -1,412,000 -1,514,000 -1,775,000 -1,125,000 -854,000 -718,000 -715,000 -561,000 -460,000 -484,000 -267,000 -341,000 -202,000 -224,000 -350,000 -77,000 -146,000 
      weighted-average number of shares used in per share amounts:
                                                                                          
      basic
                                                                       121,183 121,635 120,863 119,778 116,840 117,361 116,294 114,987 112,386 112,885 111,838 110,957 107,274 107,781 106,614 105,221 75,503 102,337 64,524 
      diluted
                                                                       125,228 125,133 125,626 124,414 122,422 122,169 121,333 120,635 120,154 120,279 111,838 110,957 118,737 118,655 117,974 116,367 110,874 116,176 107,749 
      interest income
                                                                           7,317,000 6,557,000 5,617,000 5,048,000 4,515,000 4,151,000 3,321,000 2,990,000 2,512,000 2,036,000 1,724,000 1,454,000 1,172,000 989,000 353,000 
      lease recovery
                                                                                      -285,000    
      income before benefit for income taxes and minority interest
                                                                               3,890,000 4,318,000   7,554,000 8,337,000      
      amounts include stock-based expenses, as follows
                                                                                          
      lease abandonment
                                                                                          
    Balance Sheets:
    Quarterly
    Annual
      Unit: USD2026-01-31 2025-10-31 2025-07-31 2025-04-30 2025-01-31 2024-10-31 2024-07-31 2024-04-30 2024-01-31 2023-10-31 2023-07-31 2023-04-30 2023-01-31 2022-10-31 2022-07-31 2022-04-30 2022-01-31 2021-10-31 2021-07-31 2021-04-30 2021-01-31 2020-10-31 2020-07-31 2020-04-30 2020-01-31 2019-10-31 2019-07-31 2019-04-30 2019-01-31 2018-10-31 2018-07-31 2018-04-30 2018-01-31 2017-10-31 2017-07-31 2017-04-30 2017-01-31 2016-10-31 2016-07-31 2016-04-30 2016-01-31 2015-10-31 2015-07-31 2015-04-30 2015-01-31 2014-07-31 2014-04-30 2014-01-31 2013-10-31 2013-07-31 2013-04-30 2013-01-31 2012-10-31 2012-07-31 2012-04-30 2012-01-31 2011-10-31 2011-07-31 2011-04-30 2011-01-31 2010-10-31 2010-07-31 2010-04-30 2010-01-31 2009-10-31 2009-07-31 2009-04-30 2009-01-31 2008-10-31 2008-07-31 2008-04-30 2008-01-31 2007-10-31 2007-07-31 2007-04-30 2007-01-31 2006-10-31 2006-07-31 2006-04-30 2006-01-31 2005-10-31 2005-07-31 2005-04-30 2005-01-31 2004-10-31 2004-07-31 
                                                                                            
        assets
                                                                                            
        current assets:
                                                                                            
        cash and cash equivalents
      7,327,000,000 8,978,000,000 10,365,000,000 10,928,000,000 8,848,000,000 7,997,000,000 7,682,000,000 9,958,000,000 8,472,000,000 6,453,000,000 6,772,000,000 9,155,000,000 7,016,000,000 6,076,000,000 6,931,000,000 6,859,000,000 5,464,000,000 4,753,000,000 6,299,000,000 8,544,000,000 6,195,000,000 3,724,000,000 4,052,000,000 5,772,000,000 4,145,000,000 3,868,000,000 3,510,000,000 4,110,000,000 2,669,000,000 2,105,000,000 2,319,000,000 5,922,000,000 2,543,484,000 2,071,837,000 1,949,110,000 2,024,904,000 1,606,549,000 1,145,736,000 1,115,226,000 1,799,083,000 1,158,363,000 1,223,318,000 1,089,351,000 941,956,000 908,117,000 774,725,000 827,891,000 781,635,000 651,750,000 579,881,000 1,927,990,000 747,245,000 521,720,000 1,000,730,000 440,785,000 607,284,000 502,987,000 449,794,000 664,612,000 424,292,000 630,303,000 409,925,000 690,794,000 1,011,306,000 242,888,000 246,169,000 341,705,000 483,834,000 382,314,000 427,043,000 378,548,000 279,095,000 160,761,000 122,949,000 87,492,000 86,608,000 70,324,000 149,992,000 128,573,000 99,842,000 87,355,000 25,140,000 40,604,000 35,731,000 22,756,000 61,093,000 
        marketable securities
      2,238,000,000 2,345,000,000 5,007,000,000 6,480,000,000 5,184,000,000 4,760,000,000 4,954,000,000 7,712,000,000 5,722,000,000 5,410,000,000 5,625,000,000 4,822,000,000 5,492,000,000 5,842,000,000 6,602,000,000 6,644,000,000 5,073,000,000 4,638,000,000 3,351,000,000 6,479,000,000 5,771,000,000 5,768,000,000 5,231,000,000 4,030,000,000 3,802,000,000 2,661,000,000 2,532,000,000 2,269,000,000 1,673,000,000 1,345,000,000 1,108,000,000 1,237,000,000 1,978,221,000 1,556,828,000 1,552,135,000 1,194,646,000 602,338,000                      99,224,000                            
        accounts receivable
      14,339,000,000 5,474,000,000 5,596,000,000 4,354,000,000 11,945,000,000 4,741,000,000 5,391,000,000 4,273,000,000 11,414,000,000 4,850,000,000 5,400,000,000 4,632,000,000 10,755,000,000 4,275,000,000 4,745,000,000 3,952,000,000 9,739,000,000 4,019,000,000 4,074,000,000 3,174,000,000 7,786,000,000 3,316,000,000 3,445,000,000 3,076,000,000 6,174,000,000 2,573,000,000 2,332,000,000 2,153,000,000 4,924,000,000 2,037,000,000 1,980,000,000 1,763,000,000 3,917,401,000 1,519,916,000 1,569,322,000 1,439,875,000 3,196,643,000 1,281,425,000 1,323,114,000 1,192,965,000 2,496,165,000 1,060,726,000 1,067,799,000 926,381,000 1,905,506,000 834,323,000 684,155,000 1,360,837,000 604,045,000 599,543,000 502,609,000 872,634,000 418,590,000 446,917,000 371,395,000 683,745,000 312,331,000 342,397,000 270,816,000 426,943,000 258,764,000 228,550,000 183,612,000 320,956,000 191,297,000 168,842,000 145,869,000 266,555,000 157,680,000 146,982,000 143,909,000 220,061,000 121,961,000 114,046,000 105,013,000 128,693,000 82,808,000 75,704,000 72,337,000 76,128,000 53,407,000 50,184,000 42,383,000 48,874,000 37,535,000 29,944,000 
        costs capitalized to obtain revenue contracts
      2,075,000,000 1,835,000,000 1,862,000,000 1,924,000,000 1,971,000,000 1,836,000,000 1,851,000,000 1,865,000,000 1,905,000,000 1,757,000,000 1,781,000,000 1,772,000,000 1,776,000,000 1,549,000,000 1,531,000,000 1,478,000,000 1,454,000,000 1,242,000,000 1,211,000,000 1,166,000,000 1,146,000,000 1,017,000,000 948,000,000 881,000,000 926,000,000 813,000,000 786,000,000 786,000,000 788,000,000 683,000,000 669,000,000 667,000,000                                                       
        prepaid expenses and other current assets
      2,243,000,000 2,431,000,000 2,501,000,000 2,180,000,000 1,779,000,000 2,091,000,000 1,984,000,000 1,796,000,000 1,561,000,000 1,732,000,000 1,560,000,000 1,600,000,000 1,356,000,000 1,467,000,000 1,437,000,000 1,478,000,000 1,120,000,000 1,305,000,000 1,321,000,000 1,081,000,000 991,000,000 1,121,000,000 1,170,000,000 954,000,000 916,000,000 1,111,000,000 743,000,000 717,000,000 629,000,000 700,000,000 726,000,000 562,000,000 390,378,000 469,946,000 438,246,000 447,647,000 279,527,000 281,593,000 543,852,000 306,625,000 250,594,000 311,909,000 330,291,000 310,983,000 280,554,000 296,361,000 313,608,000 309,180,000 367,245,000 355,628,000 154,114,000 125,993,000 117,600,000 146,901,000 99,789,000 80,319,000 79,428,000 95,042,000 63,886,000 55,721,000 64,343,000 50,138,000 45,858,000 55,734,000 62,227,000 49,153,000 36,242,000 33,115,000 39,747,000 33,148,000 32,170,000 27,055,000 25,878,000 28,039,000 21,537,000 15,679,000 12,749,000 13,401,000 9,397,000 6,338,000 6,000,000 6,714,000 4,874,000 3,467,000 4,145,000 3,500,000 
        total current assets
      28,222,000,000 21,063,000,000 25,331,000,000 25,866,000,000 29,727,000,000 21,425,000,000 21,862,000,000 25,604,000,000 29,074,000,000 20,202,000,000 21,138,000,000 21,981,000,000 26,395,000,000 19,209,000,000 21,246,000,000 20,411,000,000 22,850,000,000 15,957,000,000 16,256,000,000 20,444,000,000 21,889,000,000 14,946,000,000 14,846,000,000 14,713,000,000 15,963,000,000 11,026,000,000 9,903,000,000 10,035,000,000 10,683,000,000 6,870,000,000 6,802,000,000 10,151,000,000 9,290,371,000 5,946,170,000 5,811,341,000 5,404,491,000 5,996,827,000 3,001,554,000 3,277,999,000 3,774,672,000 4,347,327,000 2,938,773,000 2,916,787,000 2,604,825,000 3,550,072,000 2,304,687,000 2,039,381,000 2,680,252,000 1,800,886,000 1,698,165,000 2,876,039,000 2,015,880,000 1,257,285,000 1,853,125,000 1,323,033,000 1,672,222,000 1,148,240,000 1,114,822,000 1,188,129,000 1,074,924,000 1,192,936,000 1,112,136,000 1,263,752,000 1,706,159,000 762,915,000 701,318,000 762,860,000 1,068,557,000 848,559,000 802,128,000 713,409,000 740,811,000 554,950,000 477,171,000 400,133,000 419,096,000 355,934,000 369,664,000 328,616,000 303,217,000 244,864,000 199,821,000 180,604,000 178,715,000 162,920,000 156,968,000 
        property and equipment
      3,120,000,000 3,147,000,000 3,154,000,000 3,131,000,000 3,236,000,000 3,416,000,000 3,580,000,000 3,506,000,000 3,689,000,000 3,807,000,000 3,876,000,000 3,695,000,000 3,702,000,000 3,514,000,000 3,375,000,000 2,868,000,000 2,815,000,000 2,768,000,000 2,711,000,000 2,490,000,000 2,459,000,000 2,564,000,000 2,528,000,000 2,518,000,000 2,375,000,000 2,365,000,000 2,283,000,000 2,243,000,000 2,051,000,000 1,998,000,000 1,986,000,000 1,950,000,000 1,946,527,000 1,864,891,000 1,866,576,000 1,846,413,000 1,787,534,000 1,756,673,000 1,728,243,000 1,711,472,000 1,715,828,000 1,742,142,000 1,725,184,000 1,737,094,000 1,125,866,000 1,189,930,000 1,251,000,000 1,240,746,000 1,205,349,000 1,184,861,000 623,684,000 604,669,000 583,839,000 556,776,000 549,732,000 527,946,000 504,827,000 470,070,000 446,268,000 387,174,000                           
        operating lease right-of-use assets
      2,003,000,000 1,949,000,000 2,028,000,000 2,129,000,000 2,157,000,000 2,167,000,000 2,130,000,000 2,255,000,000 2,366,000,000 2,518,000,000 2,575,000,000 2,646,000,000 2,890,000,000 2,904,000,000 2,727,000,000 2,913,000,000 2,880,000,000 2,909,000,000 3,123,000,000 3,065,000,000 3,204,000,000 2,962,000,000 2,985,000,000 2,983,000,000 3,040,000,000 3,150,000,000 2,904,000,000 2,854,000,000                                                           
        noncurrent costs capitalized to obtain revenue contracts
      2,985,000,000 2,293,000,000 2,266,000,000 2,342,000,000 2,475,000,000 2,121,000,000 2,201,000,000 2,286,000,000 2,515,000,000 2,194,000,000 2,352,000,000 2,506,000,000 2,697,000,000 2,301,000,000 2,367,000,000 2,323,000,000 2,342,000,000 1,850,000,000 1,820,000,000 1,736,000,000 1,715,000,000 1,462,000,000 1,309,000,000 1,171,000,000                                                               
        strategic investments
      7,591,000,000 6,410,000,000 5,085,000,000 4,941,000,000 4,852,000,000 4,845,000,000 5,017,000,000 4,978,000,000 4,848,000,000 4,774,000,000 4,778,000,000 4,633,000,000 4,672,000,000 5,124,000,000 5,124,000,000 4,936,000,000 4,784,000,000 4,004,000,000 4,105,000,000 3,944,000,000 3,909,000,000 3,927,000,000 2,555,000,000 1,902,000,000 1,963,000,000 1,760,000,000 1,614,000,000 1,548,000,000 1,302,000,000 1,251,000,000 1,202,000,000 1,024,000,000 677,283,000 670,406,000 657,687,000 639,191,000 566,953,000 555,968,000 548,258,000 520,750,000 520,721,000 496,809,000 477,886,000                                            
        goodwill
      57,941,000,000 52,457,000,000 51,438,000,000 51,281,000,000 51,283,000,000 49,093,000,000 48,941,000,000 48,940,000,000 48,620,000,000 48,614,000,000 48,566,000,000 48,567,000,000 48,568,000,000 48,555,000,000 48,568,000,000 48,319,000,000 47,937,000,000 47,951,000,000 48,103,000,000 26,640,000,000 26,318,000,000 26,313,000,000 26,301,000,000 25,266,000,000 25,134,000,000 25,022,000,000 13,199,000,000 12,854,000,000 12,851,000,000 12,848,000,000 12,254,000,000 7,444,000,000 7,314,096,000 7,294,141,000 7,294,381,000 7,290,025,000 7,263,846,000 6,616,999,000 6,029,895,000 4,129,656,000 3,849,937,000 3,849,054,000 3,804,288,000 3,791,583,000 3,782,660,000 3,492,713,000 3,500,823,000 3,500,823,000 3,495,021,000 3,503,681,000 1,544,584,000 1,529,378,000 1,525,154,000 840,531,000 831,004,000 785,381,000 732,062,000 671,570,000 406,889,000 396,081,000 187,038,000 184,539,000 47,749,000 48,955,000 45,402,000 44,872,000 44,872,000 44,872,000 27,699,000 8,556,000 8,556,000 8,556,000 8,556,000 6,705,000 6,705,000 6,705,000 6,743,000 7,239,000 7,239,000        
        intangible assets acquired through business combinations
      6,815,000,000 3,491,000,000 3,669,000,000 4,033,000,000 4,428,000,000 4,119,000,000 4,415,000,000 4,869,000,000 5,278,000,000 5,737,000,000 6,182,000,000 6,654,000,000 7,125,000,000 7,598,000,000 8,072,000,000 8,559,000,000 8,978,000,000 9,472,000,000 9,746,000,000 3,925,000,000 4,114,000,000 4,398,000,000 4,676,000,000 4,488,000,000 4,724,000,000 4,987,000,000 1,725,000,000 1,794,000,000 1,923,000,000 2,053,000,000 1,976,000,000 815,000,000 826,445,000 895,768,000 965,887,000 1,041,384,000 1,113,374,000                                                  
        deferred tax assets and other assets
      3,628,000,000 4,334,000,000 4,602,000,000 4,887,000,000 4,770,000,000 4,209,000,000 4,034,000,000 3,742,000,000 3,433,000,000 3,176,000,000 2,980,000,000 2,859,000,000 2,800,000,000 2,679,000,000 2,669,000,000 2,693,000,000 2,623,000,000 2,525,000,000 2,794,000,000 2,641,000,000 2,693,000,000 2,564,000,000 2,580,000,000                                                                
        total assets
      112,305,000,000 95,144,000,000 97,573,000,000 98,610,000,000 102,928,000,000 91,395,000,000 92,180,000,000 96,180,000,000 99,823,000,000 91,022,000,000 92,447,000,000 93,541,000,000 98,849,000,000 91,884,000,000 94,148,000,000 93,022,000,000 95,209,000,000 87,436,000,000 88,658,000,000 64,885,000,000 66,301,000,000 59,136,000,000 57,780,000,000 53,623,000,000 55,126,000,000 49,942,000,000 33,336,000,000 33,154,000,000 30,737,000,000 26,588,000,000 25,823,000,000 22,963,000,000 21,009,802,000 17,490,036,000 17,418,803,000 17,058,930,000 17,584,923,000 14,387,669,000 14,381,314,000 12,817,270,000 12,770,772,000 10,911,966,000 10,793,977,000 10,365,682,000 10,692,982,000 9,009,828,000 8,641,344,000 9,152,930,000 8,097,634,000 7,969,896,000 6,513,709,000 5,528,956,000 4,642,290,000 4,453,570,000 4,156,092,000 4,164,154,000 3,511,278,000 3,421,328,000 3,128,068,000 3,091,165,000 2,740,694,000 2,698,476,000 2,488,097,000 2,460,201,000 1,643,201,000 1,556,527,000 1,467,700,000 1,479,822,000 1,275,731,000 1,203,543,000 1,119,593,000 1,089,593,000 865,109,000 775,779,000 697,969,000 664,832,000 555,689,000 501,351,000 457,456,000 434,749,000 359,440,000 323,675,000 294,634,000 280,499,000 246,703,000 226,513,000 
        liabilities and stockholders’ equity
                                                                                            
        current liabilities:
                                                                                            
        accounts payable, accrued expenses and other liabilities
      8,253,000,000 5,850,000,000 5,397,000,000 5,804,000,000 6,658,000,000 5,331,000,000 5,220,000,000 5,520,000,000 6,111,000,000 5,308,000,000 5,059,000,000 5,733,000,000 6,743,000,000 5,285,000,000 5,446,000,000 4,603,000,000 5,474,000,000 4,231,000,000 4,274,000,000 3,439,000,000 4,355,000,000 3,546,000,000 3,485,000,000 2,989,000,000 3,433,000,000 2,881,000,000 2,347,000,000 2,228,000,000  2,143,000,000 2,083,000,000 1,691,000,000 2,010,096,000 1,686,408,000 1,576,822,000 1,459,686,000 1,752,664,000 1,496,841,000 1,567,896,000 1,093,197,000 1,349,338,000 1,149,693,000 1,098,054,000 928,105,000 1,103,335,000 891,062,000 766,601,000 934,324,000 839,302,000 764,083,000 527,080,000 597,706,000                                   
        operating lease liabilities, current
      548,000,000 564,000,000 580,000,000 593,000,000 579,000,000 572,000,000 559,000,000 568,000,000 518,000,000 523,000,000 510,000,000 591,000,000 590,000,000 567,000,000 626,000,000 658,000,000 686,000,000 688,000,000 713,000,000 726,000,000 766,000,000 765,000,000 767,000,000 742,000,000 750,000,000 735,000,000 706,000,000 675,000,000                                                           
        unearned revenue
      24,317,000,000 14,996,000,000 16,555,000,000 17,799,000,000 20,743,000,000 13,472,000,000 15,222,000,000 16,061,000,000 19,003,000,000 12,564,000,000 14,237,000,000 15,121,000,000 17,376,000,000 11,193,000,000 12,825,000,000 13,636,000,000 15,628,000,000 10,116,000,000 11,067,000,000 11,158,000,000 12,607,000,000 7,923,000,000 8,711,000,000 9,112,000,000 10,662,000,000 6,858,000,000 7,142,000,000 7,585,000,000 8,564,000,000 5,376,000,000 5,883,000,000 6,201,000,000                                                       
        debt, current
      4,000,000,000       1,000,000,000 999,000,000 999,000,000 999,000,000 181,000,000 1,182,000,000 1,182,000,000 1,183,000,000 1,002,000,000                                                                       
        total current liabilities
      37,118,000,000 21,410,000,000 22,532,000,000 24,196,000,000 27,980,000,000 19,375,000,000 21,001,000,000 23,149,000,000 26,631,000,000 19,394,000,000 20,805,000,000 21,626,000,000 25,891,000,000 18,227,000,000 20,080,000,000 19,899,000,000 21,788,000,000 15,035,000,000 17,393,000,000 15,323,000,000 17,728,000,000 12,234,000,000 12,963,000,000 12,843,000,000 14,845,000,000 10,474,000,000 10,195,000,000 10,488,000,000 11,255,000,000 8,022,000,000 8,469,000,000 7,895,000,000 10,129,518,000 7,216,444,000 7,526,185,000 7,625,863,000 7,258,353,000 4,975,534,000 5,376,096,000 5,085,103,000 5,617,005,000 3,976,978,000 4,112,994,000 3,960,876,000 4,390,103,000 3,502,738,000 3,359,954,000 3,980,188,000 3,096,689,000 3,063,315,000 2,729,687,000 2,917,624,000 2,323,216,000 2,329,167,000 1,676,852,000 2,323,471,000 1,832,589,000 1,814,057,000 1,685,212,000 1,276,466,000 993,045,000 928,566,000 838,100,000 908,130,000 726,478,000 712,588,000 690,094,000 766,966,000 615,442,000 599,825,000 580,979,000 605,917,000 449,941,000 412,114,000 377,317,000 376,999,000 294,287,000 266,716,000 238,959,000 234,625,000 173,860,000 154,807,000 138,217,000 131,671,000 105,814,000 89,680,000 
        noncurrent debt
      10,439,000,000 8,438,000,000 8,436,000,000 8,435,000,000 8,433,000,000 8,432,000,000 8,430,000,000 8,429,000,000 8,427,000,000 8,426,000,000 8,424,000,000 9,421,000,000 9,419,000,000 9,418,000,000 9,416,000,000 9,595,000,000 10,592,000,000 10,591,000,000 10,589,000,000 2,672,000,000 2,673,000,000 2,672,000,000 2,673,000,000 2,673,000,000 2,673,000,000 2,824,000,000 2,973,000,000 3,173,000,000 3,173,000,000 3,173,000,000 3,173,000,000 3,172,000,000                                                       
        noncurrent operating lease liabilities
      2,189,000,000 2,137,000,000 2,221,000,000 2,341,000,000 2,380,000,000 2,420,000,000 2,404,000,000 2,519,000,000 2,644,000,000 2,764,000,000 2,867,000,000 2,880,000,000 2,897,000,000 2,831,000,000 2,580,000,000 2,730,000,000 2,703,000,000 2,722,000,000 2,878,000,000 2,734,000,000 2,842,000,000 2,403,000,000 2,407,000,000 2,422,000,000 2,445,000,000 2,535,000,000 2,341,000,000 2,383,000,000                                                           
        other noncurrent liabilities
      3,417,000,000 3,138,000,000 3,056,000,000 2,972,000,000 2,962,000,000 2,643,000,000 2,712,000,000 2,400,000,000 2,475,000,000 2,348,000,000 2,269,000,000 2,202,000,000 2,283,000,000 2,057,000,000 1,974,000,000 1,922,000,000 1,995,000,000 2,034,000,000 2,278,000,000 1,589,000,000 1,565,000,000 1,517,000,000 1,297,000,000 1,120,000,000 1,278,000,000 830,000,000 661,000,000 664,000,000 704,000,000 700,000,000 653,000,000 836,000,000 793,140,000 736,870,000 727,882,000 802,734,000 780,939,000 785,287,000 1,060,352,000 839,725,000 833,065,000 878,048,000 843,517,000 870,051,000 922,323,000 865,277,000 802,927,000 757,187,000 702,918,000 687,355,000                                     
        total liabilities
      53,163,000,000 35,123,000,000 36,245,000,000 37,944,000,000 41,755,000,000 32,870,000,000 34,547,000,000 36,497,000,000 40,177,000,000 32,932,000,000 34,365,000,000 36,129,000,000 40,490,000,000 32,533,000,000 34,050,000,000 34,146,000,000 37,078,000,000 30,382,000,000 33,138,000,000 22,318,000,000 24,808,000,000 18,826,000,000 19,340,000,000 19,058,000,000 21,241,000,000 16,663,000,000 16,170,000,000 16,708,000,000 15,132,000,000 11,895,000,000 12,295,000,000 11,903,000,000 11,617,439,000 8,649,869,000 8,950,266,000 9,124,442,000 10,084,796,000 7,581,632,000 8,248,738,000 7,233,006,000 7,767,903,000 6,162,012,000 6,258,174,000 6,130,479,000 6,717,799,000 5,703,082,000 5,499,487,000 6,087,715,000 5,151,547,000 5,110,748,000 4,003,833,000 3,157,711,000 2,498,676,000 2,494,899,000 2,346,323,000 2,498,053,000 1,928,118,000 1,912,433,000 1,775,795,000 1,814,674,000 1,528,228,000 1,442,921,000 1,339,730,000 1,403,535,000 772,661,000 754,137,000 728,897,000 808,038,000 657,344,000 637,567,000 616,526,000 637,534,000 463,814,000 424,723,000 388,687,000 383,041,000 299,308,000 271,232,000 245,579,000 238,378,000 177,461,000 158,273,000 141,636,000 135,368,000 109,348,000 93,326,000 
        commitments and contingencies
                                                                                            
        stockholders’ equity:
                                                                                            
        preferred stock, 0.001 par value...
                                                                                            
        common stock, 0.001 par value...
      1,000,000    1,000,000    1,000,000    1,000,000    1,000,000    1,000,000    1,000,000    1,000,000    730,000    708,000    671,000    651,000   610,000    146,000    137,000    133,000    127,000    123,000    119,000    115,000    111,000    105,000   
        treasury stock
      -32,228,000,000 -28,255,000,000 -24,408,000,000 -22,199,000,000 -19,507,000,000 -19,414,000,000 -18,182,000,000 -13,860,000,000 -11,692,000,000 -10,004,000,000 -8,057,000,000 -6,144,000,000 -4,000,000,000 -1,743,000,000                                                                         
        additional paid-in capital
      68,835,000,000 67,448,000,000 66,701,000,000 65,490,000,000 64,576,000,000 63,114,000,000 62,143,000,000 60,946,000,000 59,841,000,000 58,149,000,000 57,345,000,000 56,026,000,000 55,047,000,000 53,891,000,000 52,979,000,000 51,780,000,000 50,919,000,000 49,770,000,000 48,666,000,000 36,232,000,000 35,601,000,000 34,727,000,000 33,922,000,000 32,739,000,000 32,116,000,000 31,243,000,000 15,024,000,000 14,383,000,000 13,927,000,000 13,393,000,000 12,308,000,000 10,123,000,000 9,752,340,000 9,230,081,000 8,889,441,000 8,398,380,000 8,040,170,000 7,281,753,000 6,519,267,000 6,217,946,000 5,705,386,000 5,410,377,000 5,165,892,000 4,864,652,000 4,604,485,000 3,789,942,000 3,556,070,000 3,363,377,000 3,121,481,000 2,908,914,000 2,627,183,000 2,411,332,000 2,149,962,000 1,742,286,000 1,659,446,000 1,415,077,000 1,330,735,000 1,243,472,000 1,083,867,000 1,098,604,000 1,041,005,000 1,093,591,000 1,010,005,000 938,544,000 775,838,000 727,533,000 687,503,000 648,724,000 613,768,000 568,078,000 514,621,000 471,802,000 429,235,000 384,510,000 346,466,000 319,496,000 294,365,000 268,855,000 250,367,000 237,010,000 229,716,000 226,618,000 219,422,000 217,248,000 213,870,000 213,321,000 
        accumulated other comprehensive income
      313,000,000 154,000,000 47,000,000                               3,554,000 17,535,000 9,513,000         -24,108,000 11,163,000 15,298,000 17,680,000 16,806,000 11,239,000 13,726,000 17,137,000 23,649,000 19,730,000 10,197,000 12,683,000 3,977,000 7,219,000 76,000 6,719,000                        -999,000 38,000 -100,000 
        retained earnings
      22,221,000,000 20,673,000,000 18,987,000,000 17,504,000,000 16,369,000,000 15,049,000,000 13,907,000,000 12,866,000,000 11,721,000,000 10,275,000,000 9,051,000,000 7,784,000,000 7,585,000,000 7,683,000,000 7,473,000,000 7,405,000,000 7,377,000,000 7,405,000,000 6,937,000,000 6,402,000,000 5,933,000,000 5,666,000,000 4,585,000,000 1,960,000,000 1,861,000,000 2,109,000,000 2,218,000,000 2,127,000,000 1,735,000,000 1,373,000,000 1,269,000,000 969,000,000                    -110,982,000 -90,138,000 130,159,000 139,988,000 159,463,000 163,541,000 167,297,000 171,565,000 171,035,000 160,122,000 139,050,000 124,306,000 106,561,000 86,167,000 65,476,000 44,278,000 25,842,000 12,089,000 1,965,000                 
        total stockholders’ equity
      59,142,000,000 60,021,000,000 61,328,000,000 60,666,000,000 61,173,000,000 58,525,000,000 57,633,000,000 59,683,000,000 59,646,000,000 58,090,000,000 58,082,000,000 57,412,000,000 58,359,000,000 59,351,000,000 60,098,000,000 58,876,000,000 58,131,000,000 57,054,000,000 55,520,000,000 42,567,000,000 41,493,000,000 40,310,000,000 38,440,000,000 34,565,000,000 33,885,000,000 33,279,000,000 17,166,000,000 16,446,000,000 15,605,000,000 14,693,000,000 13,528,000,000 11,060,000,000 9,388,496,000 8,829,370,000 8,451,314,000 7,934,488,000 7,500,127,000 6,806,037,000 6,132,576,000 5,584,264,000 5,002,869,000 4,749,954,000 4,535,803,000 4,235,203,000 3,975,183,000 3,300,568,000 3,131,914,000 3,038,510,000 2,912,356,000 2,818,649,000 2,462,796,000 2,317,633,000 2,083,615,000 1,892,314,000 1,809,769,000 1,587,360,000 1,498,389,000 1,418,123,000 1,255,642,000 1,276,491,000 1,212,466,000 1,255,555,000 1,148,367,000 1,056,666,000 870,540,000 802,390,000 738,803,000 671,784,000 618,387,000 565,976,000 503,067,000 452,059,000 401,295,000 351,056,000 309,282,000 281,791,000 256,381,000 230,119,000 211,877,000 196,371,000 181,979,000 165,402,000 152,998,000 145,131,000 137,355,000 133,187,000 
        total liabilities and stockholders’ equity
      112,305,000,000 95,144,000,000 97,573,000,000 98,610,000,000 102,928,000,000 91,395,000,000 92,180,000,000 96,180,000,000 99,823,000,000 91,022,000,000 92,447,000,000 93,541,000,000 98,849,000,000 91,884,000,000 94,148,000,000 93,022,000,000 95,209,000,000 87,436,000,000 88,658,000,000 64,885,000,000 66,301,000,000 59,136,000,000 57,780,000,000 53,623,000,000 55,126,000,000 49,942,000,000 33,336,000,000 33,154,000,000 30,737,000,000 26,588,000,000 25,823,000,000 22,963,000,000    17,058,930,000 17,584,923,000 14,387,669,000 14,381,314,000 12,817,270,000 12,770,772,000 10,911,966,000 10,793,977,000 10,365,682,000                3,091,165,000 2,740,694,000 2,698,476,000 2,488,097,000 2,460,201,000 1,643,201,000 1,556,527,000 1,467,700,000 1,479,822,000 1,275,731,000 1,203,543,000 1,119,593,000 1,089,593,000 865,109,000 775,779,000 697,969,000 664,832,000 555,689,000 501,351,000 457,456,000 434,749,000 359,440,000 323,675,000 294,634,000    
        common stock
       1,000,000 1,000,000 1,000,000  1,000,000 1,000,000 1,000,000  1,000,000 1,000,000 1,000,000  1,000,000 1,000,000 1,000,000  1,000,000 1,000,000 1,000,000  1,000,000 1,000,000 1,000,000  1,000,000 1,000,000 1,000,000  1,000,000 1,000,000 1,000,000  722,000 719,000 712,000  697,000 685,000 678,000  664,000 660,000 656,000  619,000 614,000  603,000 596,000 590,000  142,000 139,000 138,000  136,000 135,000 134,000  131,000 130,000 129,000  125,000 124,000 124,000  122,000 121,000 120,000  118,000 117,000 115,000  114,000 112,000 111,000  108,000 108,000 106,000  103,000 103,000 
        accumulated other comprehensive loss
         -130,000,000 -266,000,000 -225,000,000 -236,000,000 -270,000,000 -225,000,000 -331,000,000 -258,000,000 -255,000,000 -274,000,000 -481,000,000 -355,000,000 -310,000,000 -166,000,000 -122,000,000 -84,000,000 -68,000,000 -42,000,000 -84,000,000 -68,000,000 -135,000,000 -93,000,000 -74,000,000 -77,000,000 -65,000,000 -58,000,000 -74,000,000 -50,000,000 -33,000,000 -27,142,000    -75,841,000 -62,943,000 -11,215,000 -28,577,000 -49,917,000 -33,325,000 -28,144,000 -28,352,000                    -1,430,000 -3,239,000 -2,016,000 -4,050,000 -2,905,000 -7,592,000 -4,188,000 -3,643,000 -2,276,000 -3,093,000 -2,094,000 -2,087,000 -2,187,000 -1,949,000 -2,360,000 -2,258,000 -2,105,000 -2,580,000 -2,160,000 -1,327,000    
        slack convertible notes
                        1,339,000,000                                                                    
        capitalized software and other assets
                             582,000,000 579,000,000 529,000,000 603,000,000 677,000,000                                                           
        costs capitalized to obtain revenue contracts, noncurrent
                              1,348,000,000 1,103,000,000 1,105,000,000 1,149,000,000 1,232,000,000 983,000,000 999,000,000 1,038,000,000                                                       
        capitalized software
                                  152,000,000 149,000,000 145,000,000 149,000,000 146,065,000 140,768,000 140,703,000 141,685,000 141,671,000 637,877,000 626,214,000 407,030,000 384,258,000 397,013,000 414,035,000 421,323,000 433,398,000 449,499,000 455,819,000 481,917,000 505,829,000 537,380,000 192,429,000 207,323,000 225,137,000 173,456,000 182,871,000 188,412,000 199,413,000 198,291,000 124,661,000 127,987,000 79,499,000 64,186,000 35,050,000 34,809,000 32,780,000 28,981,000 28,948,000 29,989,000 31,950,000 24,218,000 22,969,000 23,061,000 23,790,000 23,956,000 22,225,000            
        other assets
                                  543,000,000 436,000,000 459,000,000 392,000,000 395,640,000 424,888,000 457,996,000 475,234,000 486,869,000 1,100,436,000 1,455,797,000 409,185,000 378,762,000 396,727,000 415,432,000 754,378,000 628,320,000 604,556,000 600,090,000 613,490,000 599,511,000 633,428,000 190,623,000 149,748,000 153,800,000 148,039,000 151,494,000 155,149,000 156,418,000 145,500,000 109,595,000 104,371,000 69,194,000 53,357,000 41,727,000 39,765,000 33,976,000 29,284,000 31,587,000 30,127,000 47,375,000 17,318,000 14,888,000 13,881,000 10,829,000 10,601,000 9,137,000 18,685,000 12,312,000 10,049,000 10,391,000 3,784,000 3,651,000 2,937,000 2,186,000 1,779,000 1,778,000 1,797,000 
        accounts payable
                                  165,000,000                        57,940,000 69,339,000 19,752,000 33,258,000 28,265,000 22,321,000 16,969,000 18,106,000 23,320,000 20,745,000 13,133,000 14,791,000 15,617,000 13,389,000 15,757,000 16,379,000 20,875,000 14,428,000 19,315,000 7,478,000 12,618,000 7,215,000 11,606,000 8,870,000 5,660,000 6,026,000 7,720,000 10,212,000 5,868,000 3,941,000 3,635,000 2,525,000 3,844,000 1,947,000 
        accrued compensation
                                  1,167,000,000                                                          
        accrued expenses and other liabilities
                                  1,356,000,000                        524,267,000 482,888,000   409,150,000 389,853,000                             
        current portion of debt
                                  3,000,000 503,000,000 503,000,000 3,000,000 1,024,717,000                                                      
        deferred commissions
                                      460,887,000 327,643,000 302,528,000 297,419,000 311,770,000 237,729,000 236,750,000 243,890,000 259,187,000 208,133,000 211,314,000 208,101,000 225,386,000 169,247,000 162,494,000 171,461,000 126,054,000 119,503,000 119,499,000 142,311,000 100,808,000 94,921,000 93,923,000 98,471,000 71,799,000 66,092,000 65,800,000 67,774,000 50,361,000 47,093,000 46,215,000 47,388,000 37,065,000 36,370,000 36,862,000 39,384,000 35,355,000 35,751,000 34,937,000 35,679,000 26,023,000 25,150,000 22,970,000 22,072,000 15,479,000 13,870,000 12,731,000 13,186,000 9,493,000 8,513,000 7,802,000 7,556,000 6,843,000 7,374,000 
        deferred commissions, noncurrent
                                      413,375,000 253,004,000 224,232,000 220,507,000 227,849,000 167,839,000 169,245,000 180,245,000 189,943,000 148,147,000 143,871,000 153,018,000 162,796,000 141,260,000 143,467,000 153,459,000 109,273,000 105,864,000 106,710,000 112,082,000 80,304,000 77,010,000 78,569,000 78,149,000 48,616,000 47,574,000 46,645,000 48,842,000 32,856,000 30,396,000 29,132,000 28,140,000 17,077,000 15,457,000 16,144,000 17,699,000 13,909,000 14,615,000 15,104,000 16,435,000 8,864,000 8,675,000 8,723,000 9,478,000 5,319,000 4,627,000 3,804,000 3,889,000 2,725,000 2,030,000 1,811,000 2,057,000 1,936,000 2,127,000 
        liabilities, temporary equity and stockholders’ equity
                                                                                            
        deferred revenue
                                      7,094,705,000 4,392,082,000 4,818,634,000 5,042,652,000 5,505,689,000 3,478,693,000 3,808,200,000 3,991,906,000 4,267,667,000 2,827,285,000 3,014,940,000 3,032,771,000 3,286,768,000 2,316,574,000 2,288,324,000 2,473,705,000 1,686,262,000 1,734,841,000 1,674,797,000 1,798,640,000 1,226,118,000 1,268,407,000 1,257,369,000 1,291,622,000 905,055,000 917,755,000 893,904,000 913,239,000 672,454,000 662,897,000 647,454,000 690,177,000 533,502,000 538,836,000 539,490,000 583,763,000 458,044,000 466,948,000 457,913,000 468,821,000 340,808,000 321,852,000 295,672,000 284,063,000 219,431,000 202,836,000 182,036,000 169,175,000 127,110,000 117,311,000 104,645,000 95,900,000 74,240,000 61,557,000 
        non-current debt
                                      694,781,000                                                      
        temporary equity:
                                                                                            
        convertible 0.25% senior notes due april 2018
                                      3,867,000                                                      
        accumulated deficit
                                      -337,432,000 -404,987,000 -456,381,000 -474,117,000 -464,910,000 -413,470,000 -376,161,000 -605,783,000 -653,271,000 -627,762,000 -602,605,000 -601,753,000 -605,845,000 -501,156,000 -440,068,000 -343,157,000 -226,534,000 -102,100,000 -178,703,000                    -8,031,000 -17,586,000 -24,965,000 -31,477,000 -35,212,000 -35,633,000 -36,149,000 -36,488,000 -36,343,000 -36,114,000 -42,071,000 -55,168,000 -60,208,000 -64,588,000 -68,174,000 -70,327,000 
        total liabilities, temporary equity and stockholders’ equity
                                      21,009,802,000 17,490,036,000 17,418,803,000          10,692,982,000 9,009,828,000 8,641,344,000 9,152,930,000 8,097,634,000 7,969,896,000 6,513,709,000 5,528,956,000 4,642,290,000 4,453,570,000 4,156,092,000 4,164,154,000 3,511,278,000 3,421,328,000 3,128,068,000                            
        convertible 0.25% senior notes
                                       1,137,954,000 1,130,729,000 1,123,525,000 1,116,360,000 1,109,236,000 1,102,150,000 1,095,104,000 1,095,059,000 1,088,910,000 1,082,799,000 1,076,727,000 1,070,692,000 1,058,737,000 1,052,815,000 1,046,930,000 1,041,083,000 1,035,271,000 1,029,495,000                                    
        term loan
                                       498,084,000 497,796,000 497,509,000 497,221,000 496,934,000 496,646,000                                                
        loan assumed on 50 fremont
                                       198,471,000 198,403,000 198,336,000 198,268,000 198,201,000 198,133,000 198,066,000 198,888,000 198,851,000 198,813,000 198,776,000                                           
        revolving credit facility
                                          196,542,000        300,000,000                                          
        deferred revenue, noncurrent
                                          37,113,000 16,440,000 15,361,000 15,008,000 23,886,000 19,225,000 20,051,000 24,049,000 34,681,000 36,330,000 36,291,000 48,410,000 48,357,000 54,807,000 58,363,000 64,355,000 65,585,000 68,777,000 77,347,000 88,673,000 12,766,000 17,511,000 21,229,000 21,702,000 22,103,000 20,122,000 17,075,000 14,171,000 11,933,000 10,174,000 9,883,000 10,263,000 11,490,000 12,598,000 12,384,000 12,073,000               
        short-term marketable securities
                                           55,071,000 59,057,000 232,109,000 183,018,000 134,687,000 81,118,000 77,059,000 87,312,000 69,850,000 51,233,000 57,139,000 51,792,000 43,610,000 171,827,000 120,376,000 83,844,000 106,933,000 269,603,000 170,582,000 142,861,000 127,582,000  72,678,000 139,545,000 332,342,000 260,958,000 230,659,000 202,446,000 173,957,000 174,909,000 213,769,000 219,144,000 151,298,000 116,535,000 171,748,000 213,307,000 184,881,000 162,881,000 165,816,000 174,574,000 116,697,000 104,584,000 107,723,000 85,370,000 109,270,000 84,941,000 83,087,000 91,641,000 55,057,000 
        marketable securities, noncurrent
                                           550,323,000 545,663,000 1,684,260,000 1,383,996,000 943,301,000 896,494,000 903,461,000 894,855,000 827,183,000 650,764,000 482,243,000 381,765,000 306,517,000 979,640,000 890,664,000 810,486,000 696,602,000 946,701,000 669,308,000 650,845,000 709,282,000 758,449,000 910,587,000 1,032,592,000 1,116,661,000 949,796,000 485,083,000 624,758,000 610,280,000 467,210,000 184,962,000 203,148,000 245,076,000 255,550,000 218,957,000 196,935,000 189,361,000 197,698,000 160,088,000 126,380,000 67,418,000 65,156,000 89,227,000 84,128,000 98,300,000 91,459,000 87,120,000 70,617,000 56,477,000 
        land and building improvements held for sale
                                                136,914,000 140,345,000 143,197,000 160,181,000                                         
        restricted cash
                                                  115,015,000                                     3,307,000 3,285,000 3,191,000 2,927,000 3,158,000 
        convertible 0.75% senior notes
                                                   265,102,000 275,029,000 542,159,000 541,125,000 534,391,000 527,810,000                                    
        term loan, current
                                                   30,000,000 30,000,000 30,000,000 30,000,000 30,000,000                                     
        term loan, noncurrent
                                                   240,000,000 247,500,000 255,000,000 262,500,000 270,000,000                                     
        temporary equity
                                                   6,178,000 9,943,000 26,705,000 33,731,000 40,499,000 47,080,000 53,612,000 59,999,000 66,357,000  78,741,000 84,771,000 90,772,000 96,631,000                            
        income taxes payable, noncurrent
                                                        49,239,000 49,074,000 46,246,000 47,165,000 42,010,000 37,258,000 30,204,000 34,777,000 20,292,000 18,481,000 18,284,000 18,474,000 17,101,000 17,551,000 19,298,000 16,579,000 14,041,000 12,490,000 10,834,000 10,289,000 9,511,000 8,465,000 5,285,000 5,007,000 4,635,000            
        long-term lease liabilities and other
                                                        137,049,000 126,658,000 63,629,000 49,790,000 47,788,000 48,651,000 52,559,000 46,088,000 49,062,000 25,487,000 27,949,000 14,577,000 11,805,000 13,485,000 14,952,000 14,796,000 14,879,000 7,616,000                   
        deferred income taxes
                                                         7,321,000 14,723,000 56,723,000 47,538,000 31,821,000 38,834,000 33,915,000 23,791,000 27,516,000 49,620,000 44,088,000 36,315,000 40,116,000 26,992,000 26,827,000 27,273,000 31,900,000 14,319,000 7,906,000 7,310,000 7,173,000 7,020,000 2,106,000 240,000 228,000 5,637,000 4,393,000 994,000  3,239,000      
        deferred income taxes, noncurrent
                                                         19,212,000 6,285,000 108,031,000 92,688,000 87,587,000 70,857,000 64,219,000 47,432,000 41,199,000 30,501,000 36,255,000 34,181,000 27,579,000 30,695,000 29,865,000 27,600,000 26,589,000 36,258,000 34,989,000 32,301,000 26,512,000 22,272,000 22,620,000 19,499,000 20,625,000 20,850,000 17,512,000 17,464,000 10,416,000 3,219,000      
        convertible senior notes
                                                         521,278,000 514,891,000 508,533,000 502,326,000 496,149,000 490,119,000 484,128,000 478,369,000                            
        accrued expenses and other current liabilities
                                                            399,731,000 502,442,000   295,970,000 345,121,000 287,627,000 236,034,000 171,612,000 194,738,000 174,309,000 157,604,000 131,704,000 163,205,000 134,600,000 117,180,000 102,596,000 125,996,000 93,373,000 81,358,000 68,718,000 77,151,000 59,025,000 49,250,000 40,424,000 48,782,000 38,640,000 32,085,000 27,889,000 32,467,000 26,755,000 25,078,000 
        0.75% convertible senior notes due 2015
                                                                 472,538,000 466,847,000 461,182,000 455,649,000 450,198,000                       
        salesforce.com stockholders’ equity:
                                                                                            
        total stockholders’ equity controlling interest
                                                                 1,276,491,000 1,210,288,000 1,240,626,000 1,134,510,000 1,043,802,000 858,891,000 791,117,000 727,855,000                    
        total stockholders’ equity noncontrolling interest
                                                                  2,178,000 14,929,000 13,857,000 12,864,000 11,649,000 11,273,000 10,948,000                    
        fixed assets
                                                                  116,078,000 100,946,000 86,710,000 89,711,000 95,598,000 96,470,000 88,479,000 77,027,000 66,833,000 56,643,000 56,816,000 41,380,000 38,913,000 36,690,000 33,849,000 30,155,000 28,151,000 24,842,000 24,786,000 24,216,000 20,853,000 17,280,000 15,289,000 7,637,000 6,525,000 5,986,000 
        income taxes payable
                                                                  9,644,000 8,890,000 5,901,000 8,424,000 3,050,000 2,759,000 3,143,000 3,619,000 1,923,000 1,269,000 1,155,000 3,622,000 3,142,000 1,689,000 1,321,000 6,739,000 4,207,000 3,736,000 3,120,000 2,650,000 1,632,000 864,000 1,482,000 216,000 414,000 540,000 
        accumulated other comprehensive gain
                                                                  9,030,000 7,855,000 70,000                        
        minority interest
                                                                         10,703,000 13,428,000 11,869,000 10,457,000 8,943,000 7,168,000 6,231,000 5,377,000 4,634,000 3,919,000 3,358,000 2,898,000 2,414,000 2,147,000 1,806,000 1,604,000 1,380,000 1,030,000 953,000 
        long-term lease abandonment liability and other
                                                                          6,150,000 2,986,000 3,195,000 2,136,000 1,420,000 1,371,000 1,358,000 1,402,000 1,089,000 1,138,000 1,181,000 1,155,000 1,114,000 1,171,000 1,237,000 1,596,000 1,642,000 1,689,000 
        current portion of capital lease obligations
                                                                                 176,000 327,000 475,000 620,000 615,000 610,000      
        capital lease obligations, net of current portion
                                                                                 6,000 13,000 20,000 28,000 184,000 340,000 489,000 578,000 721,000 862,000 1,004,000 
        deferred stock-based compensation
                                                                                     -2,531,000 -3,194,000 -3,996,000 -4,995,000 -5,908,000 -6,734,000 -8,087,000 
        deferred income tax liabilities
                                                                                     3,191,000       
        notes receivables from stockholders
                                                                                         -727,000 -1,748,000 -1,723,000 
        current portion of capital lease obligation
                                                                                       606,000 566,000 563,000 561,000 558,000 
        liabilities, preferred stock and stockholders’ equity
                                                                                            
        convertible preferred stock, 0.001 par value...
                                                                                            
        stockholders’ equity
                                                                                            
        total liabilities, preferred stock and stockholders’ equity
                                                                                         280,499,000   
        liabilities, convertible preferred stock and stockholders’ equity
                                                                                            
        convertible preferred stock
                                                                                            
        total liabilities, convertible preferred stock and stockholders’ equity
                                                                                          246,703,000 226,513,000 
                                                                                            
      Cashflow Statements:
      Quarterly
      Annual
        Unit: USD2026-01-31 2025-10-31 2025-07-31 2025-04-30 2025-01-31 2024-10-31 2024-07-31 2024-04-30 2024-01-31 2023-10-31 2023-07-31 2023-04-30 2023-01-31 2022-10-31 2022-07-31 2022-04-30 2022-01-31 2021-10-31 2021-07-31 2021-04-30 2021-01-31 2020-10-31 2020-07-31 2020-04-30 2020-01-31 2019-10-31 2019-07-31 2019-04-30 2019-01-31 2018-10-31 2018-07-31 2018-04-30 2018-01-31 2017-10-31 2017-07-31 2017-04-30 2017-01-31 2016-10-31 2016-07-31 2016-04-30 2016-01-31 2015-10-31 2015-07-31 2015-04-30 2014-07-31 2014-04-30 2014-01-31 2013-10-31 2013-07-31 2013-04-30 2013-01-31 2012-10-31 2012-07-31 2012-04-30 2012-01-31 2011-10-31 2011-07-31 2011-04-30 2010-10-31 2010-07-31 2010-04-30 2010-01-31 2009-10-31 2009-07-31 2009-04-30 2009-01-31 2008-10-31 2008-07-31 2008-04-30 2008-01-31 2007-10-31 2007-07-31 2007-04-30 2007-01-31 2006-10-31 2006-07-31 2006-04-30 2006-01-31 2005-10-31 2005-07-31 2005-04-30 2005-01-31 2004-10-31 
                                                                                           
          operating activities:
                                                                                           
          net income
        5,371,000,000 199,000,000 346,000,000 1,541,000,000 4,670,000,000 98,000,000 -104,000,000 1,533,000,000 2,912,000,000 -43,000,000 1,068,000,000 199,000,000 -2,000,000 142,000,000 40,000,000 28,000,000 976,000,000 -67,000,000 66,000,000 469,000,000 2,991,000,000 -1,544,000,000 2,526,000,000 99,000,000 235,000,000 -200,000,000 -301,000,000 392,000,000 1,005,000,000 -194,000,000 -45,000,000 344,000,000 76,084,000 33,658,000 26,943,000 -9,207,000 216,941,000 -266,931,000 190,863,000 38,759,000   -4,944,000 4,092,000          -19,475,000            33,304,000 128,000 441,000 9,555,000 11,844,000 2,777,000 3,005,000 730,000 142,000 484,000 84,000 -229,000 15,377,000 8,057,000 660,000 4,380,000 5,193,000 983,000 
          adjustments to reconcile net income to net cash from operating activities:
                                                                                           
          depreciation and amortization
        2,780,000,000 34,000,000 -26,000,000 843,000,000 2,663,000,000 -93,000,000 28,000,000 879,000,000 3,097,000,000 -28,000,000 -364,000,000 1,254,000,000 2,845,000,000 34,000,000 1,000,000 906,000,000 2,335,000,000 244,000,000 34,000,000 685,000,000 2,176,000,000 21,000,000 -9,000,000 658,000,000 1,527,000,000 151,000,000 20,000,000 437,000,000 706,000,000 4,000,000 71,000,000 181,000,000 565,054,000 -4,711,000 7,149,000 185,108,000 462,899,000 19,985,000 16,589,000 132,772,000 391,514,000 2,561,000 3,748,000 127,927,000 -3,212,000 110,808,000 255,076,000 36,381,000 15,669,000 62,297,000 156,835,000 9,961,000 558,000 49,441,000 115,733,000 1,314,000 10,646,000 29,593,000 1,917,000 3,288,000 14,505,000 39,576,000 1,457,000 -1,000 12,145,000 28,061,000 -960,000 712,000 8,158,000 17,461,000 713,000 1,197,000 4,848,000 9,165,000 777,000 326,000 2,236,000 4,537,000 22,000 347,000 1,121,000 2,347,000 121,000 
          amortization of costs capitalized to obtain revenue contracts
        1,649,000,000 4,000,000 -1,000,000 545,000,000 1,570,000,000 -1,000,000 9,000,000 517,000,000 1,443,000,000 6,000,000 6,000,000 470,000,000 1,245,000,000 15,000,000 14,000,000 394,000,000 1,004,000,000 10,000,000 20,000,000 314,000,000 787,000,000 21,000,000 3,000,000 247,000,000 655,000,000 4,000,000 8,000,000 209,000,000 547,000,000 7,000,000 -5,000,000 188,000,000                                                    
          stock-based compensation expense
        2,690,000,000 26,000,000 -21,000,000 814,000,000 2,363,000,000 10,000,000 60,000,000 750,000,000 2,094,000,000 -31,000,000 28,000,000 696,000,000 2,436,000,000 -8,000,000 75,000,000 776,000,000                                                                    
          losses on strategic investments
        -754,000,000 -257,000,000 -69,000,000 63,000,000 -96,000,000 180,000,000 74,000,000 -37,000,000 205,000,000 43,000,000 -112,000,000 141,000,000                  80,000,000                                                      
          changes in assets and liabilities, net of business combinations:
                                                                                           
          accounts receivable
        -2,283,000,000 1,365,000,000 -8,833,000,000 7,591,000,000 -1,145,000,000 1,791,000,000 -8,298,000,000 7,162,000,000 -1,209,000,000 1,318,000,000 -6,891,000,000 6,123,000,000 -1,466,000,000 1,261,000,000 -6,595,000,000 5,805,000,000 -1,915,000,000 903,000,000 -5,428,000,000 4,616,000,000 -1,684,000,000 477,000,000 -3,443,000,000 3,094,000,000 -971,000,000 117,000,000 -2,920,000,000 2,774,000,000 -875,000,000 101,000,000 -2,311,000,000 2,162,000,000 -769,425,000 178,853,000 -1,886,954,000 1,757,507,000 -671,130,000 115,820,000 -1,380,479,000 1,307,312,000 -597,687,000 156,680,000 -1,120,588,000 979,170,000 -826,850,000 676,682,000 -420,200,000 28,795,000 -403,186,000 369,889,000 -216,906,000 109,186,000 -388,182,000 312,660,000 -275,048,000 96,177,000 -222,203,000 156,127,000 11,201,000 -180,364,000 138,951,000 -32,007,000 301,000                     
          costs capitalized to obtain revenue contracts
        -2,263,000,000 -142,000,000 -41,000,000 -365,000,000 -1,691,000,000 -3,000,000 -179,000,000 -248,000,000 -1,572,000,000 31,000,000 -56,000,000 -275,000,000 -1,970,000,000 130,000,000 -106,000,000 -399,000,000 -1,878,000,000 58,000,000 -108,000,000 -355,000,000 -1,152,000,000 -38,000,000 -430,000,000 -25,000,000 -884,000,000 -73,000,000 -49,000,000 -124,000,000 -795,000,000 -40,000,000 -28,000,000 -118,000,000                                                    
          prepaid expenses and other current assets and other assets
        423,000,000 428,000,000 449,000,000 -481,000,000 -1,223,000,000 205,000,000 37,000,000 -514,000,000 -436,000,000 -355,000,000 239,000,000 -291,000,000 -239,000,000 -176,000,000 522,000,000 -409,000,000 -75,000,000 362,000,000 -156,000,000 -17,000,000 -213,000,000 283,000,000 -192,000,000 -11,000,000 64,000,000 -211,000,000 125,000,000 -97,000,000 -140,000,000 78,000,000 94,000,000 -90,000,000 39,809,000 -47,965,000 215,707,000 -183,411,000 -69,526,000 50,404,000 46,943,000 -56,671,000 16,931,000 51,913,000 -6,798,000 -11,274,000                                        
          accounts payable and accrued expenses and other liabilities
          790,000,000 -1,007,000,000 1,057,000,000 -188,000,000 975,000,000 -755,000,000 -650,000,000 548,000,000 1,027,000,000 -1,403,000,000 837,000,000 -635,000,000 1,548,000,000 -1,222,000,000 1,055,000,000 -1,353,000,000 1,898,000,000 -1,093,000,000 1,032,000,000 -625,000,000                                                              
          operating lease liabilities
        -430,000,000 17,000,000 -30,000,000 -124,000,000 -404,000,000 14,000,000 -73,000,000 -85,000,000 -482,000,000 28,000,000 1,000,000 -168,000,000 -526,000,000 13,000,000 16,000,000 -202,000,000 -610,000,000 9,000,000 16,000,000 -216,000,000 -626,000,000 5,000,000 -6,000,000 -203,000,000 -528,000,000 -18,000,000 -18,000,000 -164,000,000                                                        
          unearned revenue
        4,483,000,000 -315,000,000 1,700,000,000 -2,944,000,000 3,345,000,000 -922,000,000 2,116,000,000 -2,955,000,000 3,300,000,000 -793,000,000 1,371,000,000 -2,255,000,000 3,376,000,000 -819,000,000 1,181,000,000 -1,994,000,000 3,585,000,000 -483,000,000 978,000,000 -1,451,000,000 2,664,000,000 -327,000,000 1,090,000,000 -1,555,000,000 2,231,000,000 28,000,000 385,000,000 -979,000,000 2,014,000,000 -138,000,000 429,000,000 -802,000,000                                                    
          net cash from operating activities
        12,680,000,000 1,576,000,000 -5,736,000,000 6,476,000,000 11,109,000,000 1,091,000,000 -5,355,000,000 6,247,000,000 8,702,000,000 724,000,000 -3,683,000,000 4,491,000,000 6,798,000,000 -21,000,000 -3,342,000,000 3,676,000,000 5,596,000,000 18,000,000 -2,842,000,000 3,228,000,000 4,462,000,000 -90,000,000 -1,430,000,000 1,859,000,000 4,033,000,000 -138,000,000 -1,529,000,000 1,965,000,000 3,255,000,000 -315,000,000 -1,008,000,000 1,466,000,000 2,612,173,000 -205,477,000 -898,315,000 1,229,584,000 2,007,886,000 -96,366,000 -800,384,000 1,051,062,000 1,494,678,000 -186,504,000 -426,446,000 730,857,000 -227,194,000 473,087,000 737,610,000 -45,324,000 -100,006,000 283,189,000 630,982,000 -30,282,000 -77,015,000 213,212,000 462,798,000 45,776,000 -56,585,000 139,518,000 -2,056,000 -67,087,000 143,183,000 235,391,000 -10,335,000 -52,121,000 97,976,000 212,436,000 -35,954,000 -30,757,000 83,832,000 152,277,000 17,344,000 -2,176,000 36,830,000 80,597,000 605,000 17,606,000 12,416,000 71,322,000 10,499,000 -3,838,000 17,910,000 42,722,000 -1,785,000 
          investing activities:
                                                                                           
          business combinations, net of cash acquired
        -8,290,000,000 -924,000,000   -2,555,000,000   -338,000,000      389,000,000 -414,000,000 -14,841,000,000 14,321,000,000 -13,931,000,000 -425,000,000 -1,257,000,000 1,130,000,000 -1,051,000,000 -103,000,000 -463,000,000 517,000,000 -413,000,000 -10,000,000 -4,985,000,000 4,673,000,000      -19,781,000 -3,160,622,000 2,766,077,000 -2,796,395,000 -1,799,000 -30,921,000 -9,308,000       -2,570,410,000 -22,161,000 -63,985,000 -505,682,000 38,835,000 -48,913,000 -356,584,000 219,220,000 -272,000,000 -13,335,000 147,669,000   -7,499,000                      
          purchases of strategic investments
        -835,000,000 -949,000,000 -25,000,000 -149,000,000 -472,000,000 37,000,000 99,000,000 -203,000,000 -393,000,000 79,000,000 -77,000,000 -105,000,000 -506,000,000 164,000,000 15,000,000 -223,000,000 -1,571,000,000 362,000,000 -232,000,000 -277,000,000 -701,000,000 -136,000,000 110,000,000 -342,000,000 -422,000,000 -284,000,000 97,000,000 -159,000,000 -254,000,000 -71,000,000 110,000,000 -147,000,000 -161,853,000                                                   
          sales of strategic investments
        116,000,000 30,000,000 32,000,000 6,000,000 113,000,000 -39,000,000 -1,000,000 53,000,000 28,000,000 67,000,000 4,000,000 9,000,000 257,000,000 60,000,000 -7,000,000 45,000,000 1,506,000,000 -218,000,000 357,000,000 556,000,000 1,018,000,000 -18,000,000 -550,000,000 601,000,000 296,000,000 67,000,000 -123,000,000 194,000,000 177,000,000 81,000,000 -2,000,000 4,000,000 89,921,000                                                   
          purchases of marketable securities
        -3,397,000,000 752,000,000 968,000,000 -2,086,000,000 -5,640,000,000 -689,000,000 2,702,000,000 -3,252,000,000 -3,100,000,000 1,137,000,000 -1,430,000,000 -368,000,000 -4,369,000,000 744,000,000 1,420,000,000 -2,572,000,000 -3,481,000,000 -1,686,000,000 1,302,000,000 -1,809,000,000 -3,380,000,000 228,000,000 -847,000,000 -834,000,000 -3,419,000,000 334,000,000 -38,000,000 -734,000,000 -725,000,000 -315,000,000 235,000,000 -263,000,000 -1,769,291,000 267,509,000 197,228,000 -698,561,000 -958,681,000 174,064,000 303,541,000 -589,336,000 -939,266,000 -63,805,000 71,029,000 -207,225,000 -34,392,000 -250,536,000 -459,653,000 -42,592,000 207,829,000 -264,287,000 -807,782,000 -106,404,000 380,702,000 -487,803,000     109,524,000                         
          sales of marketable securities
        1,809,000,000 1,426,000,000 774,000,000 405,000,000 3,589,000,000 -1,928,000,000 1,866,000,000 616,000,000 1,196,000,000 -218,000,000 264,000,000 269,000,000 1,271,000,000 49,000,000 10,000,000 441,000,000 3,459,000,000 -1,744,000,000 1,883,000,000 581,000,000 1,174,000,000 455,000,000 -130,000,000 337,000,000 1,017,000,000 52,000,000 289,000,000 86,000,000 1,347,000,000 -256,000,000 -603,000,000 938,000,000 364,831,000 54,155,000 35,791,000 103,837,000 1,911,910,000 -1,517,333,000 1,387,790,000 222,934,000 409,111,000 -39,769,000 -61,262,000 192,184,000 -8,239,000 79,312,000 1,021,464,000 -877,090,000 782,170,000 111,740,000 624,808,000 -390,625,000 397,188,000 75,522,000 597,892,000 41,793,000 -267,191,000 352,070,000 372,840,000 -58,352,000 204,153,000 753,160,000 -8,062,000                     
          maturities of marketable securities
        1,943,000,000 -977,000,000 993,000,000 436,000,000 2,473,000,000 7,000,000 262,000,000 636,000,000 1,566,000,000 101,000,000 -323,000,000 785,000,000 1,864,000,000 -137,000,000 277,000,000 445,000,000 1,919,000,000 -1,004,000,000 656,000,000 498,000,000 796,000,000 -91,000,000 103,000,000 227,000,000 421,000,000 221,000,000 81,000,000 56,000,000 136,000,000 -30,000,000 -8,000,000 48,000,000 49,304,000 20,399,000 5,570,000 3,850,000 53,251,000 -13,050,000 3,968,000 23,285,000 30,645,000 5,333,000 -12,613,000 14,446,000 9,564,000 7,198,000 36,009,000 -5,619,000 -8,512,000 14,558,000 102,631,000 -5,196,000 9,489,000 37,699,000 27,187,000 939,000 5,705,000 6,515,000 32,006,000 -90,012,000 116,262,000 75,263,000 15,871,000                     
          capital expenditures
        -455,000,000 -4,000,000 44,000,000 -179,000,000 -454,000,000 -67,000,000 26,000,000 -163,000,000 -570,000,000 14,000,000 63,000,000 -243,000,000 -600,000,000 5,000,000 -24,000,000 -179,000,000 -551,000,000 47,000,000 -42,000,000 -171,000,000 -586,000,000 -10,000,000 209,000,000 -323,000,000 -473,000,000 8,000,000 -19,000,000 -159,000,000 -459,000,000 34,000,000 -48,000,000 -122,000,000 -422,749,000 17,110,000 28,214,000 -156,602,000 -323,305,000 -44,623,000 -12,729,000 -83,301,000 -204,435,000 -15,158,000 6,204,000 -71,087,000 -11,478,000 -60,098,000 -226,408,000 29,847,000 -48,539,000 -54,010,000 -124,547,000 -21,750,000 15,417,000 -44,721,000 -116,967,000 10,373,000 -17,737,000 -27,314,000 7,041,000 -15,641,000 -12,190,000 -39,812,000 5,239,000 -5,900,000 -13,428,000 -49,445,000 1,422,000 11,141,000 -24,177,000 -34,430,000 982,000 5,853,000 -15,957,000 -13,038,000 -6,267,000 -223,000 -2,595,000 -18,143,000 -1,919,000 5,785,000 -9,157,000 -3,027,000 -797,000 
          free cash flows
        12,225,000,000 1,572,000,000 -5,692,000,000 6,297,000,000 10,655,000,000 1,024,000,000 -5,329,000,000 6,084,000,000 8,132,000,000 738,000,000 -3,620,000,000 4,248,000,000 6,198,000,000 -16,000,000 -3,366,000,000 3,497,000,000 5,045,000,000 65,000,000 -2,884,000,000 3,057,000,000 3,876,000,000 -100,000,000 -1,221,000,000 1,536,000,000 3,560,000,000 -130,000,000 -1,548,000,000 1,806,000,000 2,796,000,000 -281,000,000 -1,056,000,000 1,344,000,000 2,189,424,000 -188,367,000 -870,101,000 1,072,982,000 1,684,581,000 -140,989,000 -813,113,000 967,761,000 1,290,243,000 -201,662,000 -420,242,000 659,770,000 -238,672,000 412,989,000 511,202,000 -15,477,000 -148,545,000 229,179,000 506,435,000 -52,032,000 -61,598,000 168,491,000 345,831,000 56,149,000 -74,322,000 112,204,000 4,985,000 -82,728,000 130,993,000 195,579,000 -5,096,000 -58,021,000 84,548,000 162,991,000 -34,532,000 -19,616,000 59,655,000 117,847,000 18,326,000 3,677,000 20,873,000 67,559,000 -5,662,000 17,383,000 9,821,000 53,179,000 8,580,000 1,947,000 8,753,000 39,695,000 -2,582,000 
          net cash from investing activities
        -9,109,000,000 -646,000,000 2,732,000,000 -1,567,000,000 -2,946,000,000 -2,858,000,000 5,292,000,000 -2,651,000,000 -1,273,000,000 1,098,000,000 -1,499,000,000 347,000,000 -2,522,000,000 910,000,000 2,080,000,000 -2,457,000,000 -13,560,000,000 10,078,000,000 -10,007,000,000 -1,047,000,000 -2,936,000,000 1,558,000,000 -2,156,000,000 -437,000,000 -3,043,000,000 915,000,000 -126,000,000 -726,000,000 -4,763,000,000 4,116,000,000 -4,937,000,000 276,000,000 -1,875,228,000 388,357,000 244,084,000 -767,715,000 -2,490,557,000 1,348,648,000 -1,092,154,000 -450,278,000 -1,375,132,000 121,031,000 302,346,000 -536,123,000 -76,106,000 -210,370,000 -2,268,033,000 1,691,798,000 -1,636,044,000 -219,276,000 -281,019,000 -1,030,185,000 847,273,000 -474,987,000 -399,902,000 232,140,000 -401,290,000 79,362,000 659,080,000 94,042,000 -509,406,000 -318,784,000   -256,066,000 -35,083,000 -47,760,000 -30,517,000 -7,637,000 -60,106,000 -18,764,000 26,330,000 -50,169,000 -43,302,000 -108,325,000 -26,080,000 9,111,000 -83,571,000 70,678,000 -19,146,000 -15,766,000 -97,425,000 21,311,000 
          financing activities:
                                                                                           
          proceeds from issuance of debt, net of issuance costs
                        7,912,000,000 -7,928,000,000 7,932,000,000 -10,000,000                                                                
          repurchases of common stock
        -8,795,000,000 -1,576,000,000 408,000,000 -2,633,000,000 -6,544,000,000 3,050,000,000 -2,202,000,000 -2,133,000,000 -5,695,000,000 24,000,000 105,000,000 -2,054,000,000 -2,323,000,000                                                                       
          payments for taxes related to net share settlement of equity awards
        -224,000,000 -115,000,000                                                                                  
          proceeds from employee stock plans
        800,000,000 7,000,000 -62,000,000 294,000,000 1,219,000,000 119,000,000 -331,000,000 533,000,000 1,680,000,000 -88,000,000 -87,000,000 449,000,000 628,000,000 52,000,000 -93,000,000 274,000,000 859,000,000 55,000,000 150,000,000 225,000,000 940,000,000 -85,000,000 208,000,000 258,000,000 661,000,000 27,000,000 -67,000,000 219,000,000 519,000,000 3,000,000 -19,000,000 201,000,000 508,330,000 -41,039,000 23,202,000 159,807,000 308,635,000 -41,032,000 44,737,000 89,141,000 357,466,000 -16,783,000 -40,216,000 155,015,000 -12,366,000 73,795,000 179,221,000 70,515,000 -26,329,000 66,524,000                                  
          principal payments on financing obligations
        -424,000,000 -61,000,000 80,000,000 -179,000,000 -503,000,000 185,000,000 -165,000,000 -120,000,000 -515,000,000 168,000,000 -172,000,000 -110,000,000 -186,000,000 -189,000,000 28,000,000 -72,000,000 -111,000,000 -21,000,000 25,000,000 -49,000,000 -91,000,000 12,000,000 24,000,000 -48,000,000 -159,000,000 120,000,000 -123,000,000 -11,000,000                                                        
          repayments of debt
                  820,000,000 -1,001,000,000 -3,000,000 -1,000,000 -3,000,000 -1,000,000 -3,000,000 -1,000,000 -353,000,000 51,000,000 -200,000,000 -1,000,000 -1,528,000,000   -1,027,000,000                                                    
          payments of dividends and dividend equivalents
        -1,192,000,000 4,000,000 3,000,000 -402,000,000                                                                                
          net cash from financing activities
        -3,835,000,000 -1,741,000,000 417,000,000 -2,920,000,000 -7,983,000,000 4,356,000,000 -3,694,000,000 -2,108,000,000 -5,712,000,000 285,000,000 666,000,000 -2,716,000,000 -1,884,000,000 -1,814,000,000 -65,000,000 201,000,000 8,808,000,000 -9,410,000,000 8,275,000,000 165,000,000 826,000,000 -73,000,000 232,000,000 209,000,000 149,000,000 198,000,000 -390,000,000 207,000,000 1,828,000,000 -407,000,000 -1,036,000,000 1,625,000,000 86,971,000 16,976,000 166,914,000 -49,636,000 915,849,000 -534,784,000 577,460,000 39,173,000 970,000 58,086,000 231,178,000 -157,586,000 212,231,000 -219,150,000 1,505,886,000 -232,961,000 -798,332,000 1,123,641,000 262,566,000 30,932,000 -55,989,000 97,036,000 60,849,000 -5,418,000 -7,539,000 27,958,000 -150,061,000 10,020,000 44,886,000 613,591,000 4,994,000 1,200,000 17,368,000 72,896,000 -10,353,000 10,190,000 24,178,000 62,835,000 5,560,000 9,889,000 14,429,000 30,155,000 6,319,000 601,000 7,952,000 13,763,000 -3,038,000 2,360,000 2,735,000 118,741,000 -113,627,000 
          effect of exchange rate changes
        130,000,000 -13,000,000 -56,000,000 91,000,000 -119,000,000 2,000,000 -5,000,000 -2,000,000 58,000,000 -43,000,000 -6,000,000 17,000,000 15,000,000 -2,000,000 4,000,000 -25,000,000 -29,000,000 13,000,000 -20,000,000 3,000,000   7,000,000 -4,000,000 -21,000,000 -17,000,000 4,000,000 -5,000,000 20,000,000 -5,000,000 -1,000,000 12,000,000 -9,708,000 -1,335,000 -6,832,000 6,122,000 -15,502,000 -3,131,000 -9,499,000 763,000 -4,237,000 -6,041,000 6,478,000 -3,309,000 -8,353,000 2,689,000 -12,942,000 6,465,000 5,528,000 -6,809,000 6,442,000 -9,420,000 12,175,000 -1,760,000 6,054,000 -4,487,000 10,276,000 -6,518,000 -5,716,000 2,668,000 825,000 555,000 -293,000 -831,000 -1,407,000 -781,000 843,000 126,000 -920,000 -331,000 -1,785,000 530,000 -206,000 -1,016,000 314,000 561,000 -748,000 382,000 -460,000     
          net increase in cash and cash equivalents
        -134,000,000 -824,000,000 -2,643,000,000 2,080,000,000 61,000,000   1,486,000,000 1,775,000,000 2,064,000,000 -4,522,000,000 2,139,000,000 2,407,000,000 -927,000,000 -1,323,000,000 1,395,000,000   -4,594,000,000 2,349,000,000 2,378,000,000 1,392,000,000 -3,347,000,000 1,627,000,000 1,118,000,000 958,000,000 -2,041,000,000 1,441,000,000 340,000,000 3,389,000,000 -6,982,000,000 3,379,000,000 814,208,000 198,521,000 -494,149,000 418,355,000 417,676,000 714,367,000 -1,324,577,000 640,720,000 116,279,000 -13,428,000 113,556,000 33,839,000  46,256,000 -37,479,000 1,419,978,000 -2,528,854,000 1,180,745,000 618,971,000 -1,038,955,000 726,444,000 -166,499,000 129,799,000 268,011,000 -455,138,000 240,320,000    530,753,000 92,255,000 46,593,000 -142,129,000 249,468,000 -93,224,000 -50,958,000 99,453,000 154,675,000 2,355,000 34,573,000 884,000 66,434,000 -101,087,000 -7,312,000 28,731,000 1,896,000 77,679,000 -20,337,000 4,873,000 63,605,000 -93,870,000 
          cash and cash equivalents, beginning of period
        -1,517,000,000 -563,000,000 2,080,000,000 8,848,000,000 790,000,000 -2,276,000,000 1,486,000,000 8,472,000,000 244,000,000 -2,383,000,000 2,139,000,000 7,016,000,000 -1,467,000,000 72,000,000 1,395,000,000 5,464,000,000 -104,000,000 -2,245,000,000 2,349,000,000 6,195,000,000 93,000,000 -1,720,000,000 1,627,000,000 4,145,000,000 -841,000,000 -600,000,000 1,441,000,000 2,669,000,000 224,000,000 -3,603,000,000 3,379,000,000 2,543,000,000 -342,561,000 -75,794,000 418,355,000 1,606,549,000 43,137,000 -683,857,000 640,720,000 1,158,363,000 -181,234,000 147,395,000 33,839,000 908,117,000 46,256,000 781,635,000 167,364,000 -1,348,109,000 1,180,745,000 747,245,000 -393,446,000 559,945,000 -166,499,000 607,284,000 -25,502,000 -214,818,000 240,320,000 424,292,000 -280,869,000 -320,512,000 1,011,306,000  -95,536,000                     
          cash and cash equivalents, end of period
        -1,651,000,000 -1,387,000,000 -563,000,000 10,928,000,000 851,000,000 315,000,000 -2,276,000,000 9,958,000,000 2,019,000,000 -319,000,000 -2,383,000,000 9,155,000,000 940,000,000 -855,000,000 72,000,000 6,859,000,000 711,000,000 -1,546,000,000 -2,245,000,000 8,544,000,000 2,471,000,000 -328,000,000 -1,720,000,000 5,772,000,000 277,000,000 358,000,000 -600,000,000 4,110,000,000 564,000,000 -214,000,000 -3,603,000,000 5,922,000,000 471,647,000 122,727,000 -75,794,000 2,024,904,000 460,813,000 30,510,000 -683,857,000 1,799,083,000 -64,955,000 133,967,000 147,395,000 941,956,000 -53,166,000 827,891,000 129,885,000 71,869,000 -1,348,109,000 1,927,990,000 225,525,000 -479,010,000 559,945,000 440,785,000 104,297,000 53,193,000 -214,818,000 664,612,000 220,378,000 -280,869,000 690,794,000  -3,281,000                     
          payments of dividends
            -1,155,000,000 2,000,000 4,000,000 -388,000,000                                                                            
          net decrease in cash and cash equivalents
                                                                   39,643,000 -320,512,000                       
          repayments of slack convertible notes, net of capped call proceeds
                        151,000,000 -1,516,000,000                                                                  
          tax benefit from intra-entity transfer of intangible property
                                                                                           
          gains on strategic investments
                     22,000,000 -38,000,000 -7,000,000 -848,000,000 163,000,000 -238,000,000 -288,000,000 -1,134,000,000 -354,000,000 -490,000,000 -192,000,000 -421,000,000 103,000,000 172,000,000 -281,000,000    -211,000,000                                                    
          stock-based expense
                        1,967,000,000 172,000,000 76,000,000 564,000,000                                                                
          loss on settlement of salesforce.org reseller agreement
                                                                                           
          expenses related to employee stock plans
                            1,624,000,000 -12,000,000 74,000,000 504,000,000 1,242,000,000 155,000,000 45,000,000 343,000,000 932,000,000 99,000,000 252,000,000 745,736,000 -5,208,000 4,916,000 251,569,000 615,616,000 22,441,000 -6,609,000 188,919,000 449,311,000 -3,462,000 5,219,000 142,560,000 11,319,000 131,092,000 361,744,000 31,060,000 -4,253,000 114,729,000 274,238,000                                 
          proceeds from issuance of debt
                                      -1,974,000,000 2,470,000,000                                                    
          accounts payable
                               147,000,000 -7,000,000 -4,000,000 11,000,000 15,000,000                        -63,942,000 63,091,000 -13,505,000 6,700,000 1,823,000 5,258,000 -1,137,000 -3,008,000 7,241,000 -1,658,000 -3,816,000 4,596,000                     
          accrued expenses and other liabilities
                               -904,000,000 724,000,000 -24,000,000 827,000,000 -560,000,000                                                        
          amortization of debt discount and issuance costs
                                    19,000,000 -15,000,000 16,000,000 23,472,000 42,000 36,000 7,717,000                                                
          principal payments on capital lease obligations
                                    -129,000,000 87,000,000 -70,000,000 -19,000,000 -98,180,000 58,015,000 -56,288,000 -9,443,000 -87,160,000 1,798,000 37,173,000 -49,968,000 -71,385,000 30,129,000 -24,249,000 -16,825,000 -29,747,000 -10,594,000 -28,659,000 -332,000 -3,609,000 -8,499,000 -24,090,000 -185,000 95,000 -7,574,000 -22,848,000 2,864,000 -6,987,000 -3,562,000 -993,000 -205,000 -1,918,000 -5,721,000 -140,000 -1,010,000 -1,248,000 -711,000   -5,000 -169,000 151,000 -157,000 -462,000 -2,000 -2,000 -151,000 -462,000 19,000 -31,000 -140,000 -354,000 18,000 
          accounts payable, accrued expenses and other liabilities
                                     -213,000,000 635,000,000 -456,000,000 233,745,000 -112,562,000 488,284,000 -301,242,000 -7,883,000 104,502,000 239,562,000 -286,228,000 196,409,000 -136,194,000 432,843,000 -239,072,000 328,237,000 -185,599,000 -69,447,000 111,154,000 25,058,000 -95,808,000                                  
          business combination, net of cash acquired
                                       -182,000,000            -12,470,000                                        
          gain on sales of land and building improvements
                                                                                          
          gains from acquisitions of strategic investments
                                                                                           
          50 fremont lease termination
                                                   -36,617,000                                        
          amortization of deferred commissions
                                        346,985,000 9,809,000 1,726,000 106,142,000 278,311,000 4,447,000 269,000 88,514,000 240,140,000 2,255,000 -476,000 77,155,000 1,445,000 59,855,000 146,545,000 1,819,000 522,000 45,667,000 115,748,000 3,287,000 -463,000 36,246,000 80,333,000 1,946,000   1,853,000 -1,383,000 19,489,000 48,193,000 383,000 369,000 14,946,000 43,948,000 877,000 -816,000 14,723,000 31,151,000 1,400,000 605,000 9,039,000 17,554,000 176,000 524,000 5,127,000 10,977,000 303,000 -76,000 3,402,000 11,343,000 380,000 
          deferred commissions
                                        -627,743,000 -54,859,000 -32,254,000 -84,449,000 -369,227,000 -22,160,000 -7,124,000 -63,519,000 -299,992,000 -9,285,000 -20,653,000 -50,092,000 -24,950,000 -40,896,000 -207,112,000 -12,621,000 -27,864,000 -17,483,000 -184,340,000 -13,029,000 -3,104,000 -32,118,000 -133,588,000 -7,474,000 -5,633,000 -20,504,000 -5,439,000 -940,000 -19,308,000 -64,323,000 -3,877,000                     
          deferred revenue
                                        1,978,456,000 -202,534,000 276,132,000 -500,150,000 1,541,489,000 -124,454,000 87,055,000 -293,117,000 1,158,584,000 -167,068,000 242,799,000 -264,629,000 225,789,000 -197,500,000 667,462,000 -64,920,000 139,636,000 -129,835,000 528,181,000 -51,231,000 48,049,000 -45,580,000 462,119,000 -36,898,000 39,261,000 -19,808,000 -4,052,000 55,409,000 -39,819,000 113,897,000 -3,212,000                     
          proceeds from land and building improvements held for sale
                                                                                          
          purchase of 50 fremont land and building
                                                   -425,376,000                                        
          deposit for purchase of 50 fremont land and building
                                                   115,015,000                                        
          non-refundable amounts received for sale of land available for sale
                                                  580,000 2,852,000                                        
          proceeds from term loan
                                                                                           
          payments on revolving credit facility
                                           -200,000,000                                                
          proceeds from revolving credit facility
                                                                                           
          payments on convertible 0.25% senior notes
                                                                                           
          strategic investments
                                          -42,500,000 -458,000 -13,110,000 -16,487,000 21,671,000 -22,061,000 -336,189,000 120,104,000 -5,972,000 -144,462,000 -2,561,000 -16,246,000 -22,143,000 -5,319,000 1,418,000 -5,116,000 -8,038,000 -528,000 1,536,000 -2,665,000 -15,862,000 -13,726,000 -2,349,000 -5,433,000                          
          amortization of debt discount and transaction costs
                                            23,260,000 413,000 -317,000 7,185,000 20,329,000 -153,000 1,430,000 5,861,000 -1,842,000 11,791,000 36,453,000 149,000 3,524,000 9,670,000 17,615,000 100,000 1,702,000 4,669,000 8,209,000 61,000 -178,000 2,255,000                          
          loss on conversions of convertible senior notes
                                                    -8,168,000 8,529,000                                      
          deposit and withdrawal for purchase of 50 fremont land and building
                                                                                           
          non-refundable amounts received for sale of land and building
                                                                                           
          proceeds from (payments on) term loan
                                                                                           
          payments on convertible senior notes
                                                    270,200,000 -283,892,000                                      
          gains on sales of strategic investments
                                               -12,864,000                                            
          abandonment of leasehold improvement
                                                                                           
          payments on revolving credit facility and term loan
                                                   -300,000,000                                        
          net loss
                                                -22,269,000     -96,911,000 -107,741,000   -67,721,000  -210,468,000                                
          adjustments to reconcile net loss to net cash from operating activities:
                                                                                           
          excess tax benefits from employee stock plans
                                                -14,889,000 -44,740,000 4,357,000 -4,224,000 15,856,000 -9,041,000 -6,566,000 -2,856,000 3,144,000 -1,866,000 -11,773,000 11,542,000 -3,659,000 -11,043,000 874,000 -4,806,000 -52,000 -2,034,000 8,324,000 -13,614,000 -9,288,000 -44,138,000 8,286,000 -6,239,000 -9,448,000 -36,891,000 -5,863,000 855,000 -12,698,000 -22,680,000 -378,000 -2,634,000 -6,286,000 -11,696,000          
          proceeds from borrowings on convertible senior notes
                                                         1,132,750,000                                  
          proceeds from issuance of warrants
                                                         84,800,000                                  
          purchase of convertible note hedge
                                                         -153,800,000                                  
          proceeds from (payments on) revolving credit facility
                                                                                           
          proceeds from land activity
                                                                                           
          deposit for purchase of building and land
                                                                                           
          payments on term loan
                                                                                           
          nonrefundable deposits received for land
                                                                                           
          principal payments on term loan
                                                    -7,500,000 -7,500,000                                     
          supplemental cash flow disclosure:
                                                                                           
          cash paid during the period for:
                                                                                           
          interest
                                                    -345,000 8,667,000 14,303,000 2,651,000 3,907,000 642,000 6,249,000 -2,125,000 2,142,000 624,000 5,955,000 -2,117,000 2,412,000 337,000 -973,000 2,136,000 215,000 777,000 7,000 77,000 208,000    3,000 45,000 -1,000 -39,000 41,000 174,000 -132,000 140,000 11,000 57,000 -19,000 18,000 13,000 23,000 9,000 
          income taxes, net of tax refunds
                                                    4,811,000 9,994,000 22,765,000 3,867,000 -15,045,000 17,283,000 46,575,000 3,008,000 -38,455,000 41,961,000 13,123,000 6,830,000 -9,950,000 10,978,000 3,537,000 6,236,000 -5,513,000 22,033,000 -10,345,000 12,508,000 4,283,000 7,706,000 716,000 -3,059,000 4,237,000 1,509,000 -628,000 501,000 182,000 210,000 -48,000 102,000 9,000 -208,000      
          non-cash financing and investing activities:
                                                                                           
          fixed assets acquired under capital leases
                                                    69,563,000 5,886,000    6,557,000 23,604,000 865,000 2,049,000 6,874,000 39,239,000   47,203,000 1,032,000 5,302,000 431,000                       
          building in progress - leased facility acquired under financing obligation
                                                    7,528,000 12,760,000                                      
          fair value of equity awards assumed
                                                          470,000                                 
          prepaid expenses, current assets and other assets
                                                     4,277,000 81,396,000                                     
          nonrefundable deposit received for land
                                                     30,000,000                                      
          land activity and building improvements
                                                             -4,106,000 -13,001,000 -1,232,000 -4,408,000 -1,014,000                          
          contingent consideration payment related to prior business combinations
                                                                                           
          property and equipment acquired under capital leases
                                                      478,953,000 -453,260,000                                    
          building in progress-leased facility acquired under financing obligation
                                                                                           
          fair value of equity awards assumed in business combinations
                                                                                           
          prepaid expenses and other current assets
                                                        4,882,000 -7,872,000 -60,230,000 75,137,000 -15,398,000 -20,349,000 -19,771,000 18,646,000 -228,000 -9,383,000 -16,764,000 -9,758,000 9,939,000 8,993,000 -14,200,000                     
          other assets
                                                        -1,462,000 1,522,000 4,347,000 7,666,000 -2,646,000 1,755,000 -1,810,000 6,606,000 800,000 -2,713,000 -2,560,000 -1,264,000 -1,439,000 -899,000 -3,189,000                     
          consolidated net income
                                                              -7,816,000 512,000 -4,798,000 530,000 5,785,000 -3,293,000 19,876,000 63,249,000 -398,000 2,848,000 18,993,000                   
          accounts payable, accrued expenses, deferred income taxes and other liabilities
                                                                                           
          purchase of subsidiary stock
                                                                    -1,273,000     -4,929,000                  
          tax valuation allowance
                                                                                           
          changes in assets and liabilities:
                                                                                           
          accrued expenses and other current liabilities
                                                           -77,333,000 209,240,000 -130,755,000 54,611,000 -34,543,000 113,265,000 -65,641,000 548,000 80,962,000 -23,584,000 37,453,000 -12,000                     
          proceeds from equity plans
                                                           42,659,000 -59,743,000 93,567,000                              
          expenses related to stock-based plans
                                                                                           
          fair value of stock options assumed
                                                             2,204,000 6,275,000 -3,686,000                            
          expenses related to stock-based awards
                                                             81,266,000 172,252,000 2,412,000 7,036,000 47,558,000 -983,000    -470,000                     
          contingent consideration payment related to prior business combination
                                                                 -2,800,000                          
          proceeds from borrowings on convertible debt
                                                                                           
          non-cash financing and investing activities
                                                                                           
          operating activities
                                                                                           
          investing activities
                                                                                           
          purchase of marketable securities
                                                               -25,227,000 156,690,000 -232,127,000   -816,358,000                       
          financing activities
                                                                                           
          proceeds from the exercise of stock options
                                                               -26,488,000 9,996,000 32,286,000 10,226,000 -3,389,000 37,516,000 75,297,000 13,420,000 -4,029,000 9,168,000  -15,930,000 11,040,000 11,485,000            2,152,000 4,287,000 367,000 
          contingent consideration payments related to prior business combinations
                                                                                           
          amortization deferred commissions
                                                                 24,675,000                          
          land activity
                                                                                           
          investments in privately-held companies
                                                                  -2,000,000                         
          amortization of debt discount
                                                                   82,000 5,451,000                       
          expense related to stock-based awards
                                                                    26,468,000    21,663,000   819,000 18,065,000 41,029,000 747,000 1,419,000 12,012,000 28,965,000 47,000 2,587,000 7,606,000 2,623,000 -113,000 82,000 856,000 2,423,000 91,000 
          income taxes
                                                                    3,600,000                    20,000 -786,000 246,000 
          change in the deferred income tax valuation allowance
                                                                                           
          loss on securities
                                                                         -269,000                  
          gain on sale of investment
                                                                                          
          proceeds from sale of investment
                                                                                          
          cash and cash equivalents at beginning of year
                                                                                           
          cash and cash equivalents at end of year
                                                                                           
          noncash financing and investing activities
                                                                                           
          fixed assets acquired under capital lease
                                                                                     122,000 -115,000     
          net cash provided used in investing activities
                                                                                           
          changes in assets and liabilities
                                                                        39,677,000  -32,727,000 -32,666,000 44,515,000  13,086,000 -5,904,000 15,769,000  1,111,000 16,985,000 -2,897,000  2,091,000 -5,114,000 8,212,000  -3,291,000 
          changes in marketable securities
                                                                        -242,638,000  -5,145,000 -41,658,000 16,540,000  -21,405,000 20,477,000 -34,212,000  -102,058,000 -41,359,000 27,208,000  69,268,000 -25,003,000 -6,515,000   
          cash and cash equivalents at beginning of period
                                                                        483,834,000   99,453,000 279,095,000  35,457,000 884,000 86,608,000  21,419,000 28,731,000 99,842,000  -15,464,000 4,873,000 35,731,000  55,533,000 
          cash and cash equivalents at end of period
                                                                        341,705,000   48,495,000 378,548,000  37,812,000 35,457,000 87,492,000  -79,668,000 21,419,000 128,573,000  62,215,000 -15,464,000 40,604,000  -38,337,000 
          minority interest in consolidated joint venture
                                                                           -102,000 1,514,000 3,347,000 271,000 136,000 718,000 1,659,000 101,000 -24,000 484,000 693,000 139,000 -22,000 224,000 513,000 -69,000 
          proceeds from the exercise of stock options and warrants
                                                                             40,324,000 5,182,000 7,104,000 8,300,000 18,933,000 4,761,000 -115,000 5,503,000 13,526,000 -3,081,000     
          repurchase of unvested shares
                                                                                       -20,000 -4,000 -43,000 -204,000 
          minority interest
                                                                                           
          lease recovery
                                                                                        -285,000   
          business combination
                                                                                    -15,502,000       
          restricted cash
                                                                                     -116,000 3,329,000 72,000 -94,000 490,000 -529,000 
          collection of notes receivable from stockholders
                                                                                        727,000   
          net exercise of warrants
                                                                                       -44,000 46,000   
          loss on retirement of fixed assets
                                                                                           
          accrued interest on stockholder notes receivable
                                                                                           
          sales and maturities of marketable securities
                                                                                           
          net proceeds from the issuance of common stock
                                                                                           
          proceeds from subsidiary stock offerings
                                                                                           
          conversion of preferred stock into common
                                                                                           
          amortization of purchased intangibles
                                                                                   452,000 89,000       
          tax benefits from employee stock plans
                                                                                   -5,928,000 2,600,000       
          proceeds from the issuance of common stock, net of issuance costs incurred
                                                                                           
          collection of notes receivables from stockholders
                                                                                           
          effect of exchange rate changes on cash and cash equivalents
                                                                                        -6,000 -433,000 231,000 
          lease abandonment
                                                                                           
          lease abandonment and other liability
                                                                                           
          transfer of capital lease to operating
                                                                                           
          cancellation of stockholder notes receivable for unvested common stock options
                                                                                           
          changes in short-term marketable securities