7Baggers

RingCentral, Inc
(NYSE:RNG) 

RNG stock logo

RingCentral, Inc. provides software-as-a-service solutions that enable businesses to communicate, collaborate, and connect in North America. Its products include RingCentral Office that provides communication and collaboration across various modes, including high-definition voice, video, SMS, messag...

Founded: 1999
Full Time Employees: 3,900 (Dec 2022)
CEO: Vlad Shmunis  
Sector: Technology
Industry: Software-Application

Share this website to your friends
• Market Cap:
• Exchange:
• Shs Outstanding:
• Employees:
• Beta:
• Return on Equity (ROE) ttm:
• Return on Assets (ROA) ttm:
• EPS ttm:
• Book value per Share:
• Cash per Share:
• Current ast per Share:
• P/E ttm:
• P/E forward:
• P/E ttm high:
• P/E ttm low:
• P/S ttm:
• P/B ttm:
• P/FCF ttm:
• PEG ratio:
• Cash Ratio ttm:
• Quick Ratio ttm:
• Current Ratio ttm:
• Gross Mgn ttm:
• EBITDA Mgn ttm:
• Operating Mgn ttm:
• Net Income Mgn ttm:
• Trailing Div yield:
• Forward Div yield:
• Payout Ratio ttm:
• Ex-Dividend date:
• Target Price High:
• Target Price Low:
• Target Price Mean:
• Number of Analysts:
• Debt Ratio ttm:
• Debt to Equity ttm:
• Total Net Debt:
At a glance:
  • UCaaS Core Drives Revenue, with Ongoing Mix Shift: RingCentral’s revenue base is primarily driven by its unified communications-as-a-service (UCaaS) subscriptions, with continued emphasis on higher-value enterprise and multi-product adoption to support longer-term growth and retention.
  • Profitability Focus and Cost Discipline Remain Key Themes: Management has been prioritizing operating efficiency through expense controls and restructuring actions, aiming to expand margins and improve the durability of earnings as growth normalizes.
  • Channel Strategy (Telco/Carrier and Partners) Is Central to Go-to-Market: Strategic partnerships—particularly with telecom carriers and other channel partners—remain a major driver of customer acquisition and distribution, but performance can vary based on partner execution and demand environment.
  • Competitive UCaaS Market Pressures Pricing and Retention: RingCentral operates in a highly competitive landscape (including large platform vendors), which can pressure pricing, elevate customer acquisition costs, and increase churn risk without continued product innovation and service quality.
  • Balance Sheet and Cash Generation Progress Watched Closely: Investors commonly focus on RingCentral’s trajectory in free cash flow and leverage, including how cash generation, debt management, and capital allocation (e.g., repurchases) evolve alongside revenue growth.
Bull Thesis:
  • Strong UCaaS Market Position and Growth: RingCentral maintains a leading position in the rapidly expanding Unified Communications as a Service (UCaaS) market. The ongoing digital transformation and enterprise shift from legacy on-premise systems to cloud-based communication solutions provide a significant tailwind for continued growth.
  • Strategic Partnerships Driving Enterprise Expansion: Key partnerships with established players like Avaya, Atos, and Mitel provide RingCentral with significant access to large enterprise customer bases and global distribution channels. These alliances accelerate market penetration and revenue growth in the lucrative enterprise segment.
  • Improving Operating Leverage and Path to Profitability: Management's focus on cost efficiency, disciplined spending, and scaling operations is leading to improving operating leverage. The company has demonstrated progress towards sustainable profitability and a clear trajectory towards positive free cash flow generation in the coming periods, which should enhance investor confidence.
Bear Thesis:
  • Intense Competition and Pricing Pressure: The UCaaS market is highly competitive, with formidable rivals such as Microsoft Teams, Zoom Phone, Cisco Webex, and 8x8. This intense competition can lead to pricing pressure, increased sales and marketing expenses, and potential market share erosion, impacting RingCentral's margins and growth rates.
  • Persistent Free Cash Flow Negativity and Profitability Concerns: Despite efforts, RingCentral has historically struggled to consistently generate positive free cash flow. Continued negative FCF and a slower-than-expected path to GAAP profitability could raise concerns among investors, especially in a market environment that increasingly prioritizes financial discipline and cash generation over pure growth.
  • Risks Associated with Key Partnership Health: A significant portion of RingCentral's growth relies on its strategic partnerships. The financial health or strategic shifts of key partners, such as Avaya (which has faced past financial difficulties and restructuring), could pose a risk to RingCentral's revenue streams, growth trajectory, and overall business stability.
  • Macroeconomic Headwinds Impacting IT Spending: Economic uncertainties and potential slowdowns can lead businesses to defer or reduce IT spending, including investments in new communication solutions. This could result in slower customer acquisition, longer sales cycles, increased churn, and a negative impact on RingCentral's top-line growth and financial performance.
Main Competitors:
  • Microsoft Corporation ($MSFT) (Microsoft Teams (Teams Phone, Teams Meetings, Teams Chat, Teams Premium, Azure Communication Services)), Microsoft competes fiercely with RingCentral through its Microsoft Teams platform, which offers a comprehensive suite of unified communications features including voice calling (Teams Phone), video conferencing, team messaging, and collaboration tools. Its primary competitive advantage lies in its deep integration with the broader Microsoft 365 ecosystem, allowing it to bundle services and leverage its massive enterprise customer base. Microsoft often appeals to organizations already heavily invested in its productivity suite, offering a single vendor solution.
  • Zoom Video Communications, Inc. ($ZM) (Zoom Phone, Zoom Meetings, Zoom Team Chat, Zoom Contact Center), Zoom, initially known for its dominant video conferencing platform (Zoom Meetings), has aggressively expanded into RingCentral's core UCaaS and CCaaS markets with Zoom Phone and Zoom Contact Center. Zoom competes by offering a highly user-friendly experience, strong brand recognition, and a focus on innovation in video and collaboration. Its strategy involves leveraging its existing large user base from video conferencing to cross-sell its phone and contact center solutions, often appealing to businesses looking for a modern, intuitive, and integrated communication platform.
  • Cisco Systems, Inc. ($CSCO) (Webex by Cisco (Webex Calling, Webex Meetings, Webex Messaging, Webex Contact Center)), Cisco, a long-standing leader in enterprise networking and on-premises communications, competes with RingCentral through its Webex suite. Webex offers cloud-based UCaaS (Webex Calling, Meetings, Messaging) and CCaaS solutions. Cisco leverages its extensive installed base of enterprise customers, strong channel partnerships, and reputation for security and reliability. While historically strong in on-premises solutions, Cisco is actively transitioning its customers to cloud-based Webex offerings, competing on enterprise-grade features, global reach, and integration with its broader networking portfolio.
  • 8x8, Inc. ($EGHT) (8x8 XCaaS (eXperience Communications as a Service)), 8x8 is a direct pure-play competitor to RingCentral, offering a comprehensive cloud-based UCaaS and CCaaS platform under its XCaaS umbrella. 8x8 competes by providing an integrated solution for voice, video, chat, and contact center functionalities, often targeting mid-market and enterprise customers. Its competitive strategy focuses on delivering a unified platform, global presence, and strong analytics, often positioning itself as a robust, all-in-one alternative to RingCentral, particularly for businesses seeking a single vendor for all their communication needs.
Moat:
RingCentral operates in a highly competitive and rapidly evolving market for cloud communications. Its primary moat stems from its early mover advantage in cloud UCaaS, a robust and scalable platform with extensive global PSTN connectivity, and a strong focus on enterprise-grade features and reliability. The company also benefits from a broad ecosystem of integrations and strategic channel partnerships. However, the competitive landscape is intense, featuring tech giants like Microsoft and Google leveraging their vast ecosystems and bundling capabilities, as well as agile pure-play cloud providers like Zoom and 8x8. Competition is driven by feature innovation (especially AI integration), platform integration (UCaaS + CCaaS convergence), global reach, and pricing, requiring RingCentral to continuously innovate and differentiate its offerings to maintain its market position.
Income Statements:
Quarterly
Annual
    Unit: USD2025-09-30 2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 2021-03-31 2020-12-31 2020-09-30 2020-06-30 2020-03-31 2019-12-31 2019-09-30 2019-06-30 2019-03-31 2018-12-31 2018-09-30 2018-06-30 2018-03-31 2017-12-31 2017-09-30 2017-06-30 2017-03-31 2016-12-31 2016-09-30 2016-06-30 2016-03-31 2015-12-31 2015-09-30 2015-06-30 2015-03-31 2014-12-31 2014-09-30 2014-06-30 2014-03-31 2013-12-31 2013-09-30 
                                                     
      revenues
                                                     
      subscriptions
    615,821,000 598,728,000 590,112,000 589,677,000 582,970,000 567,058,000 557,487,000 547,373,000 531,030,000 513,632,000 508,294,000 501,616,000 483,229,000 462,984,000 439,927,000 420,214,000 385,440,000 351,203,000 325,223,000 306,495,000 279,639,000 257,038,000 243,104,000                 48,678,250 70,321,000 64,441,000 59,951,000       
      other
    22,834,000 21,670,000 21,944,000 24,835,000 25,795,000 25,849,000 26,724,000 23,898,000 27,134,000 25,673,000 25,395,000 23,130,000 25,803,000 23,912,000 27,729,000 28,282,000 29,189,000 28,070,000 27,133,000 28,041,000 23,985,000 20,947,000 24,408,000 23,460,000 22,446,000 20,360,000 18,781,000 16,723,000 15,757,000 14,873,000 13,383,000 10,873,000 10,363,000 9,023,000 8,104,000 6,551,000 4,986,000 5,777,000 6,560,000           
      total revenues
    638,655,000 620,398,000 612,056,000 614,512,000 608,765,000 592,907,000 584,211,000 571,271,000 558,164,000 539,305,000 533,689,000 524,746,000 509,032,000 486,896,000 467,656,000 448,496,000 414,629,000 379,273,000 352,356,000 334,536,000 303,624,000 277,985,000 267,512,000 252,865,000 233,352,000 215,152,000 201,489,000 188,624,000 173,825,000 160,832,000 150,343,000 140,535,000 129,764,000 119,436,000 111,791,000 104,503,000 96,839,000 91,844,000 86,538,000 83,439,000 76,780,000 70,691,000 65,318,000 61,894,000 56,944,000 52,787,000 48,262,000 45,342,000 41,934,000 
      yoy
    4.91% 4.64% 4.77% 7.57% 9.07% 9.94% 9.47% 8.87% 9.65% 10.76% 14.12% 17.00% 22.77% 28.38% 32.72% 34.07% 36.56% 36.44% 31.72% 32.30% 30.11% 29.20% 32.77% 34.06% 34.25% 33.77% 34.02% 34.22% 33.95% 34.66% 34.49% 34.48% 34.00% 30.04% 29.18% 25.24% 26.13% 29.92% 32.49% 34.81% 34.83% 33.92% 35.34% 36.50% 35.79%     
      qoq
    2.94% 1.36% -0.40% 0.94% 2.67% 1.49% 2.27% 2.35% 3.50% 1.05% 1.70% 3.09% 4.55% 4.11% 4.27% 8.17% 9.32% 7.64% 5.33% 10.18% 9.22% 3.91% 5.79% 8.36% 8.46% 6.78% 6.82% 8.51% 8.08% 6.98% 6.98% 8.30% 8.65% 6.84% 6.97% 7.91% 5.44% 6.13% 3.71% 8.67% 8.61% 8.23% 5.53% 8.69% 7.88% 9.38% 6.44% 8.13%  
      cost of revenues
                                                     
      total cost of revenues
    180,326,000 178,950,000 180,450,000 178,174,000 180,184,000 176,670,000 170,479,000 170,224,000 168,974,000 164,417,000 160,676,000 160,593,000 167,474,000 158,190,000 155,474,000 136,016,000 110,449,000 104,923,000 96,981,000 91,212,000 82,314,000 76,637,000 73,444,000 66,873,000 59,705,000 53,630,000 50,835,000 44,115,000 39,274,000 38,066,000 35,674,000 33,620,000 30,784,000 29,561,000 27,306,000 24,652,000 23,455,000 22,364,000 21,740,000 22,862,000 22,333,000 21,529,000 20,547,000 19,922,000 19,405,000 19,543,000 17,903,000 17,152,000 15,968,000 
      gross profit
    458,329,000 441,448,000 431,606,000 436,338,000 428,581,000 416,237,000 413,732,000 401,047,000 389,190,000 374,888,000 373,013,000 364,153,000 341,558,000 328,706,000 312,182,000 312,480,000 304,180,000 274,350,000 255,375,000 243,324,000 221,310,000 201,348,000 194,068,000 185,992,000 173,647,000 161,522,000 150,654,000 144,509,000 134,551,000 122,766,000 114,669,000 106,915,000 98,980,000 89,875,000 84,485,000 79,851,000 73,384,000 69,480,000 64,798,000 60,577,000 54,447,000 49,162,000 44,771,000 41,972,000 37,539,000 33,244,000 30,359,000 28,190,000 25,966,000 
      yoy
    6.94% 6.06% 4.32% 8.80% 10.12% 11.03% 10.92% 10.13% 13.95% 14.05% 19.49% 16.54% 12.29% 19.81% 22.24% 28.42% 37.45% 36.26% 31.59% 30.82% 27.45% 24.66% 28.82% 28.71% 29.06% 31.57% 31.38% 35.16% 35.94% 36.60% 35.73% 33.89% 34.88% 29.35% 30.38% 31.82% 34.78% 41.33% 44.73% 44.33% 45.04% 47.88% 47.47% 48.89% 44.57%     
      qoq
    3.82% 2.28% -1.08% 1.81% 2.97% 0.61% 3.16% 3.05% 3.82% 0.50% 2.43% 6.62% 3.91% 5.29% -0.10% 2.73% 10.87% 7.43% 4.95% 9.95% 9.91% 3.75% 4.34% 7.11% 7.51% 7.21% 4.25% 7.40% 9.60% 7.06% 7.25% 8.02% 10.13% 6.38% 5.80% 8.81% 5.62% 7.23% 6.97% 11.26% 10.75% 9.81% 6.67% 11.81% 12.92% 9.50% 7.69% 8.57%  
      gross margin %
    71.76% 71.16% 70.52% 71.01% 70.40% 70.20% 70.82% 70.20% 69.73% 69.51% 69.89% 69.40% 67.10% 67.51% 66.75% 69.67% 73.36% 72.34% 72.48% 72.73% 72.89% 72.43% 72.55% 73.55% 74.41% 75.07% 74.77% 76.61% 77.41% 76.33% 76.27% 76.08% 76.28% 75.25% 75.57% 76.41% 75.78% 75.65% 74.88% 72.60% 70.91% 69.54% 68.54% 67.81% 65.92% 62.98% 62.90% 62.17% 61.92% 
      operating expenses
                                                     
      research and development
    79,908,000 77,539,000 81,983,000 84,901,000 84,144,000 79,750,000 80,528,000 84,886,000 85,444,000 80,280,000 85,241,000 88,764,000 86,700,000 96,518,000 90,274,000 86,781,000 84,121,000 76,161,000 62,676,000 56,574,000 48,481,000 43,519,000 40,910,000 38,658,000 35,286,000 32,632,000 29,787,000 27,230,000 26,347,000 24,814,000 22,651,000 20,362,000 19,082,000 18,617,000 17,087,000 17,417,000 16,490,000 16,681,000 14,926,000 15,312,000 13,475,000 12,297,000 11,840,000 12,104,000 11,931,000 10,874,000 9,673,000 9,139,000 8,150,000 
      sales and marketing
    281,558,000 263,585,000 274,898,000 277,255,000 276,976,000 269,487,000 272,730,000 272,628,000 270,767,000 264,443,000 260,212,000 275,464,000 261,914,000 265,398,000 254,455,000 246,398,000 225,111,000 203,398,000 179,249,000 161,842,000 152,986,000 137,633,000 131,312,000 126,077,000 109,882,000 103,590,000 99,551,000 91,894,000 86,279,000 79,023,000 71,920,000 73,310,000 67,071,000 60,794,000 58,894,000 54,701,000 50,306,000 45,662,000 41,828,000 38,378,000 34,878,000 34,626,000 31,969,000 28,485,000 26,697,000 25,688,000 23,957,000 19,981,000 18,889,000 
      general and administrative
    66,056,000 63,361,000 64,385,000 58,545,000 64,170,000 72,359,000 71,373,000 88,576,000 87,154,000 75,227,000 82,091,000 75,088,000 72,261,000 74,554,000 70,995,000 82,560,000 78,083,000 68,172,000 55,461,000 53,651,000 49,513,000 49,532,000 47,336,000 41,626,000 39,142,000 32,480,000 28,779,000 28,789,000 28,952,000 23,583,000 21,449,000 19,428,000 19,073,000 18,007,000 15,805,000 14,340,000 13,649,000 13,441,000 14,024,000 12,883,000 11,922,000 11,778,000 10,531,000 10,726,000 9,725,000 9,492,000 8,967,000 9,425,000 7,078,000 
      total operating expenses
    427,522,000 404,485,000 421,266,000 420,701,000 425,290,000 421,596,000 424,631,000 446,090,000 443,365,000 419,950,000 427,544,000 619,763,000 524,117,000 436,470,000 415,724,000 415,739,000 387,315,000 347,731,000 297,386,000 272,067,000 250,980,000 230,684,000 219,558,000 206,361,000 184,310,000 168,702,000 158,117,000 147,913,000 141,578,000 127,420,000 116,020,000 113,100,000 105,226,000 97,418,000 91,786,000 86,458,000 80,445,000 75,784,000 70,778,000 66,573,000 60,275,000 58,701,000 54,340,000 51,315,000 48,353,000 46,054,000 42,597,000 38,545,000 34,117,000 
      income from operations
    30,807,000 36,963,000 10,340,000 15,637,000 3,291,000 -5,359,000 -10,899,000 -45,043,000 -54,175,000 -45,062,000 -54,531,000 -255,610,000 -182,559,000 -107,764,000 -103,542,000 -103,259,000 -83,135,000 -73,381,000 -42,011,000 -28,743,000 -29,670,000 -29,336,000 -25,490,000 -20,369,000 -10,663,000 -7,180,000 -7,463,000 -3,404,000 -7,027,000 -4,654,000 -1,351,000 -6,185,000 -6,246,000 -7,543,000 -7,301,000 -6,607,000 -7,061,000 -6,304,000 -5,980,000 -5,996,000 -5,828,000 -9,539,000 -9,569,000 -9,343,000 -10,814,000 -12,810,000 -12,238,000 -10,355,000 -8,151,000 
      yoy
    836.10% -789.74% -194.87% -134.72% -106.07% -88.11% -80.01% -82.38% -70.32% -58.18% -47.33% 147.54% 119.59% 46.86% 146.46% 259.25% 180.20% 150.14% 64.81% 41.11% 178.25% 308.58% 241.55% 498.38% 51.74% 54.28% 452.41% -44.96% 12.50% -38.30% -81.50% -6.39% -11.54% 19.65% 22.09% 10.19% 21.16% -33.91% -37.51% -35.82% -46.11% -25.53% -21.81% -9.77% 32.67%     
      qoq
    -16.65% 257.48% -33.87% 375.14% -161.41% -50.83% -75.80% -16.86% 20.22% -17.36% -78.67% 40.02% 69.41% 4.08% 0.27% 24.21% 13.29% 74.67% 46.16% -3.12% 1.14% 15.09% 25.14% 91.03% 48.51% -3.79% 119.24% -51.56% 50.99% 244.49% -78.16% -0.98% -17.19% 3.31% 10.50% -6.43% 12.01% 5.42% -0.27% 2.88% -38.90% -0.31% 2.42% -13.60% -15.58% 4.67% 18.18% 27.04%  
      operating margin %
    4.82% 5.96% 1.69% 2.54% 0.54% -0.90% -1.87% -7.88% -9.71% -8.36% -10.22% -48.71% -35.86% -22.13% -22.14% -23.02% -20.05% -19.35% -11.92% -8.59% -9.77% -10.55% -9.53% -8.06% -4.57% -3.34% -3.70% -1.80% -4.04% -2.89% -0.90% -4.40% -4.81% -6.32% -6.53% -6.32% -7.29% -6.86% -6.91% -7.19% -7.59% -13.49% -14.65% -15.10% -18.99% -24.27% -25.36% -22.84% -19.44% 
      other income
    179,000 -4,820,000 1,402,000 2,280,000 1,073,000 9,803,000 1,944,000 16,442,000 20,441,000 35,651,000 5,429,000   -49,500,000 -45,219,000 2,188,000 -47,062,000 -21,223,000 58,543,000 43,548,000 21,824,000 42,603,000 -27,517,000 129,000 2,926,000 3,141,000 3,051,000 2,531,000 2,533,000 1,338,000 73,000 178,000 613,000 578,000 122,000 -95,000 -696,000 -1,217,000 -367,000 -670,000 -319,000 238,000 -556,000 -439,000 -648,000 93,000 -37,000 172,000 348,000 
      interest expense
    -13,940,000 -16,466,000 -16,115,000 -16,327,000 -16,393,000 -16,021,000 -16,254,000 -16,505,000 -12,162,000 -5,118,000 -2,212,000 -1,194,000 -1,178,000 -1,203,000 -1,232,000 -16,185,000 -15,977,000 -15,942,000 -16,278,000 -16,501,000 -12,680,000 -12,598,000 -7,502,000 -5,232,000 -5,160,000 -5,088,000 -5,032,000 -4,939,000 -4,916,000 -4,836,000 -1,411,000 -5,000 -6,000 -9,000 -79,000 -161,000 -176,000 -193,000 -216,000 -196,000 -245,000 -279,000 -403,000 -425,000 -505,000 -476,000 -601,000 -3,162,000 -995,000 
      other expense
    -13,761,000 -21,286,000 -14,713,000         -48,681,250 -100,006,000          -35,019,000                           
      gain before income taxes
    17,046,000 15,677,000             -149,993,000   -110,546,000 254,000                               
      provision for income taxes
    -513,000 2,484,000 5,955,000 8,778,000 -4,176,000 3,176,000 3,285,000 2,137,000 -3,780,000 6,953,000 3,085,000 2,213,000 873,000 1,048,000 979,000 1,101,000 577,000 410,000 440,000 131,000 431,000 160,000 212,000 -215,000 -148,000 116,000 -3,086,000    27,000   57,000  83,000 46,000 57,000 50,000 79,000 -56,000 -1,369,000 83,000 -87,000 19,000 137,000 28,000 21,000 54,000 
      net income
    17,559,000 13,193,000 -10,328,000 -7,188,000 -7,853,000 -14,753,000 -28,494,000 -47,243,000 -42,116,000 -21,482,000 -54,399,000 -284,063,000 -284,616,000 -159,515,000 -150,972,000 -118,357,000 -146,751,000 -110,956,000 -186,000 -1,827,000 -20,957,000 509,000 -60,721,000 -25,257,000 -12,749,000 -9,243,000 -6,358,000 -5,678,000 -9,518,000 -8,291,000 -2,716,000 -6,089,000 -5,712,000 -7,031,000 -7,309,000 -6,946,000 -7,979,000 -7,771,000 -6,613,000 -6,941,000 -6,336,000 -8,211,000 -10,611,000 -10,120,000 -11,986,000 -13,330,000 -12,904,000 -13,366,000 -8,852,000 
      yoy
    -323.60% -189.43% -63.75% -84.79% -81.35% -31.32% -47.62% -83.37% -85.20% -86.53% -63.97% 140.01% 93.94% 43.76% 81067.74% 6378.22% 600.25% -21898.82% -99.69% -92.77% 64.38% -105.51% 855.03% 344.82% 33.95% 11.48% 134.09% -6.75% 66.63% 17.92% -62.84% -12.34% -28.41% -9.52% 10.52% 0.07% 25.93% -5.36% -37.68% -31.41% -47.14% -38.40% -17.77% -24.29% 35.40%     
      qoq
    33.09% -227.74% 43.68% -8.47% -46.77% -48.22% -39.69% 12.17% 96.05% -60.51% -80.85% -0.19% 78.43% 5.66% 27.56% -19.35% 32.26% 59553.76% -89.82% -91.28% -4217.29% -100.84% 140.41% 98.11% 37.93% 45.38% 11.98% -40.34% 14.80% 205.27% -55.39% 6.60% -18.76% -3.80% 5.23% -12.95% 2.68% 17.51% -4.73% 9.55% -22.84% -22.62% 4.85% -15.57% -10.08% 3.30% -3.46% 50.99%  
      net income margin %
    2.75% 2.13% -1.69% -1.17% -1.29% -2.49% -4.88% -8.27% -7.55% -3.98% -10.19% -54.13% -55.91% -32.76% -32.28% -26.39% -35.39% -29.25% -0.05% -0.55% -6.90% 0.18% -22.70% -9.99% -5.46% -4.30% -3.16% -3.01% -5.48% -5.16% -1.81% -4.33% -4.40% -5.89% -6.54% -6.65% -8.24% -8.46% -7.64% -8.32% -8.25% -11.62% -16.25% -16.35% -21.05% -25.25% -26.74% -29.48% -21.11% 
      net income per common share
                                                     
      basic
    190 150                -1,220    10      -65 -120                     
      diluted
    190 140                -1,220    10      -65 -120                     
      weighted-average number of shares used in computing net income per share
                                                     
      basic
    90,141 90,710                91,181    88,254       79,903                     
      diluted
    91,964 92,056                91,181    94,145       79,903                     
      income before income taxes
      -4,373,000 1,590,000 -12,029,000 -11,577,000 -25,209,000 -45,106,000 -45,896,000 -14,529,000 -51,314,000 -281,850,000 -283,743,000 -158,467,000  -117,256,000 -146,174,000   -1,696,000 -20,526,000 669,000 -60,509,000 -25,472,000 -12,897,000 -9,127,000 -9,444,000 -5,062,750 -9,410,000 -8,152,000 -2,689,000 -4,967,750 -5,639,000 -6,974,000 -7,258,000               
      net loss per common share
                                                     
      basic and diluted
      -110 -80 -90 -160 -310 -500 -450 -230 -570 -2,970 -2,980 -1,680 -1,600 -1,270 -1,600   -20 -240  -700 -300 -150 -110 -80    -30   -90  -90 -110 -110 -90 -100 -90 -120 -150 -140 -180 -200 -200 20 -360 
      weighted-average number of shares used in computing net loss per share
                                                     
      basic and diluted
      91,015 92,110 91,892 92,745 93,142 94,912 94,593 95,339 95,720 95,239 95,575 95,130 94,574 91,738 91,811  90,634 88,684 89,173  87,339 83,130 83,283 82,339 81,400 79,500  79,089 78,341 76,281 76,915 75,867 74,682 72,994 73,285 72,649 72,114 70,069 70,580 69,487 68,764 66,818 67,800 67,295 63,800 33,155 24,452 
      asset write-down charge
               25,810,500 103,242,000                                     
      software subscriptions
                           147,101,500 210,906,000 194,792,000 182,708,000 171,901,000 158,068,000 145,959,000 136,960,000 129,662,000 119,401,000 110,413,000 103,687,000 97,952,000 91,853,000 86,067,000 79,978,000           
      net loss per common share:
                                                     
      basic and diluted
      -110 -80 -90 -160 -310 -500 -450 -230 -570 -2,970 -2,980 -1,680 -1,600 -1,270 -1,600   -20 -240  -700 -300 -150 -110 -80    -30   -90  -90 -110 -110 -90 -100 -90 -120 -150 -140 -180 -200 -200 20 -360 
      weighted-average number of shares used in computing net loss per share:
                                                     
      basic and diluted
      91,015 92,110 91,892 92,745 93,142 94,912 94,593 95,339 95,720 95,239 95,575 95,130 94,574 91,738 91,811  90,634 88,684 89,173  87,339 83,130 83,283 82,339 81,400 79,500  79,089 78,341 76,281 76,915 75,867 74,682 72,994 73,285 72,649 72,114 70,069 70,580 69,487 68,764 66,818 67,800 67,295 63,800 33,155 24,452 
      benefit from income taxes
                               -134,000 108,000 139,000  45,250 73,000  51,000               
      * see note 2 for a summary of adjustments.
                                                     
      net income per common share
                                                     
      basic and diluted
                                 -100  -65 -70  -100               
      weighted-average number of shares used in computing net income per share
                                                     
      basic and diluted
      91,015 92,110 91,892 92,745 93,142 94,912 94,593 95,339 95,720 95,239 95,575 95,130 94,574 91,738 91,811  90,634 88,684 89,173  87,339 83,130 83,283 82,339 81,400 79,500  79,089 78,341 76,281 76,915 75,867 74,682 72,994 73,285 72,649 72,114 70,069 70,580 69,487 68,764 66,818 67,800 67,295 63,800 33,155 24,452 
      income before provision for income taxes
                                       -6,863,000 -7,933,000 -7,714,000 -6,563,000 -6,862,000 -6,392,000 -9,580,000 -10,528,000 -10,207,000 -11,967,000 -13,193,000 -12,876,000 -13,345,000 -8,798,000 
      revenues:
                                                     
      product
                                           6,907,000 6,459,000 6,250,000 5,367,000 5,464,000 4,993,000 4,920,000 4,412,000 4,016,000 4,009,000 
      cost of revenues:
                                                     
      operating expenses:
                                                     
      other income, net:
                                                     
      services
                                               35,917,000 51,951,000 47,867,000 43,850,000 41,326,000 37,925,000 
    Balance Sheets:
    Quarterly
    Annual
      Unit: USD2025-09-30 2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 2021-03-31 2020-12-31 2020-09-30 2020-06-30 2020-03-31 2019-12-31 2019-09-30 2019-06-30 2019-03-31 2018-12-31 2018-09-30 2018-06-30 2018-03-31 2017-12-31 2017-09-30 2017-06-30 2017-03-31 2016-12-31 2016-09-30 2016-06-30 2016-03-31 2015-12-31 2015-09-30 2015-06-30 2015-03-31 2014-12-31 2014-09-30 2014-06-30 2014-03-31 2013-12-31 2013-09-30 
                                                       
        assets
                                                       
        current assets
                                                       
        cash and cash equivalents
      145,371,000 168,113,000 154,436,000 242,811,000 212,652,000 199,328,000 203,130,000 222,195,000 432,352,000 225,351,000 274,804,000 269,984,000 305,383,000 306,497,000 301,929,000 267,162,000 345,152,000 325,297,000 463,067,000 639,853,000 745,558,000 773,756,000 762,064,000 343,606,000 582,663,000 567,668,000 549,030,000 566,329,000 577,283,000 567,280,000 554,963,000 181,192,000 172,306,000 167,015,000 149,690,000 160,355,000 152,390,000 147,791,000 139,074,000 137,588,000 130,004,000 120,789,000 114,152,000 113,182,000 120,691,000 151,418,000 166,826,000 116,378,000 25,452,000 
        accounts receivable
      381,448,000 391,151,000 381,117,000 386,252,000 395,805,000 369,995,000 371,357,000 364,438,000 347,912,000 322,191,000 315,335,000 311,318,000 265,986,000 253,571,000 257,323,000 232,842,000 216,126,000 198,880,000 166,852,000 176,034,000 153,583,000 142,317,000 135,433,000 129,990,000 118,282,000 105,585,000 100,706,000 94,375,000 74,183,000 67,015,000 55,379,000 45,339,000 39,731,000 33,264,000 31,325,000 30,243,000 23,583,000 24,170,000 25,624,000 19,163,000 15,187,000 12,242,000 11,572,000 7,651,000 7,443,000 5,118,000 3,873,000 3,045,000 2,492,000 
        deferred and prepaid sales commission costs
      171,044,000 176,099,000 179,158,000 182,615,000 185,906,000 186,429,000 184,816,000 184,620,000 176,197,000 170,536,000 181,358,000 158,865,000 151,292,000 126,854,000 110,019,000 102,572,000 91,948,000 83,192,000 73,578,000 63,726,000 53,212,000 46,577,000 39,775,000 36,589,000                          
        prepaid expenses and other current assets
      64,634,000 64,890,000 65,531,000 59,444,000 64,612,000 72,158,000 71,728,000 77,396,000 95,858,000 85,465,000 79,533,000 55,849,000 51,939,000 52,376,000 51,484,000 48,165,000 40,371,000 40,739,000 40,206,000 46,516,000 40,251,000 39,366,000 34,312,000 25,354,000 31,904,000 33,127,000 29,708,000 23,772,000 29,823,000 24,643,000 24,118,000 21,512,000 22,185,000 17,936,000 17,351,000 15,250,000 16,644,000 14,624,000 12,949,000 11,978,000 12,749,000 11,181,000 9,521,000 8,767,000 8,369,000 9,125,000 6,775,000 5,214,000 11,656,000 
        total current assets
      762,497,000 800,253,000 780,242,000 871,122,000 858,975,000 827,910,000 831,031,000 848,649,000 1,052,319,000 803,543,000 851,030,000 796,016,000 774,600,000 739,298,000 720,755,000 650,741,000 693,597,000 648,108,000 743,703,000 926,129,000 992,604,000 1,002,016,000 971,584,000 535,539,000 765,045,000 735,106,000 704,368,000 707,514,000 702,158,000 678,078,000 651,109,000 248,043,000 234,222,000 218,215,000 198,366,000 205,911,000 192,701,000 186,707,000 178,549,000 171,046,000 162,534,000 158,498,000 158,853,000 159,789,000 167,177,000 167,835,000 179,775,000 126,748,000 41,634,000 
        property and equipment
      186,121,000 184,606,000 181,824,000 180,650,000 185,160,000 182,315,000 182,736,000 184,390,000 183,593,000 185,806,000 187,279,000 185,400,000 182,194,000 178,240,000 173,436,000 166,910,000 158,779,000 152,925,000 145,598,000 142,208,000 132,967,000 114,423,000 97,924,000 89,230,000 84,123,000 78,549,000 74,203,000 70,205,000 60,200,000 55,076,000 50,131,000 43,298,000 41,638,000 36,613,000 34,161,000 31,994,000 31,139,000 29,103,000 27,489,000 28,160,000 29,084,000 28,532,000 26,697,000 25,527,000 25,862,000 24,515,000 19,164,000 16,660,000 17,301,000 
        operating lease right-of-use assets
      33,443,000 37,128,000 39,918,000 46,463,000 45,100,000 45,172,000 39,615,000 42,989,000 32,477,000 31,339,000 34,138,000 35,433,000 36,902,000 40,515,000 44,370,000 47,294,000 48,038,000 48,050,000 48,938,000 51,115,000 50,414,000                             
        deferred and prepaid sales commission costs, non-current
      263,586,000 293,543,000 307,046,000 325,198,000 347,683,000 366,911,000 381,175,000 395,724,000 394,020,000 403,714,000 390,459,000 438,579,000 646,466,000 758,687,000 729,920,000 723,448,000 709,347,000 702,820,000 680,988,000 667,779,000 599,759,000 486,500,000 471,120,000 462,344,000                          
        goodwill
      98,087,000 85,482,000 83,756,000 82,986,000 75,322,000 74,414,000 66,903,000 67,370,000 66,482,000 54,575,000 54,647,000 54,335,000 52,572,000 53,780,000 55,083,000 55,490,000 56,012,000 56,563,000 56,295,000 57,313,000 56,223,000 55,287,000 54,830,000 55,278,000 54,743,000 55,613,000 55,373,000 31,238,000 9,393,000 9,393,000 9,393,000 9,393,000 9,393,000 9,393,000 9,393,000 9,393,000 9,393,000 9,393,000 9,393,000 9,393,000 9,393,000 9,393,000        
        acquired intangibles
      169,577,000 191,797,000 225,168,000 258,526,000 290,234,000 322,940,000 358,850,000 393,767,000 431,920,000 457,434,000 494,931,000 528,051,000 584,741,000 628,559,000 672,471,000 716,606,000 92,346,000 104,090,000 115,040,000 118,313,000 101,894,000 110,090,000 118,524,000 127,338,000 25,839,000 28,514,000 30,634,000 19,480,000 8,366,000 21,128,000 22,377,000 1,462,000 1,612,000 1,763,000 1,989,000 2,244,000 2,500,000 2,755,000 3,011,000 3,266,000 3,522,000 3,777,000        
        other assets
      15,872,000 12,650,000 13,638,000 14,928,000 15,908,000 12,152,000 12,793,000 12,024,000 21,683,000 23,949,000 33,936,000 31,289,000 6,418,000 7,122,000 7,906,000 8,105,000 7,729,000 8,239,000 8,453,000 8,564,000 8,812,000 8,883,000 9,176,000 9,561,000 9,798,000 10,194,000 10,307,000 10,154,000 11,463,000 2,569,000 2,328,000 2,972,000 2,575,000 2,633,000 3,025,000 3,087,000 3,064,000 3,237,000 3,150,000 2,948,000 2,681,000 2,694,000 2,609,000 3,021,000 2,866,000 2,053,000 1,860,000 1,777,000 1,828,000 
        total assets
      1,529,183,000 1,605,459,000 1,631,592,000 1,779,873,000 1,818,382,000 1,831,814,000 1,873,103,000 1,944,913,000 2,182,494,000 1,960,360,000 2,046,420,000 2,073,662,000 2,315,717,000 2,519,421,000 2,567,752,000 2,579,039,000 1,965,503,000 1,968,657,000 2,069,712,000 2,184,597,000 2,116,314,000 1,964,643,000 1,871,920,000 1,450,747,000 1,059,479,000 1,012,200,000 965,702,000 894,326,000 841,843,000 813,329,000 775,478,000 305,168,000 289,440,000 268,617,000 246,934,000 252,629,000 238,797,000 231,195,000 221,592,000 214,813,000 207,214,000 202,894,000 188,159,000 188,337,000 195,905,000 194,403,000 200,799,000 145,185,000 60,763,000 
        liabilities, temporary equity, and stockholders’ deficit
                                                       
        current liabilities
                                                       
        accounts payable
      36,646,000 65,467,000 61,273,000 21,866,000 34,786,000 38,947,000 24,030,000 53,295,000 43,311,000 36,739,000 56,353,000 62,721,000 88,526,000 96,647,000 77,019,000 70,022,000 46,831,000 56,121,000 44,719,000 54,043,000 38,002,000 36,476,000 35,306,000 34,612,000 22,443,000 21,161,000 19,366,000 10,145,000 6,017,000 6,366,000 4,256,000 7,322,000 9,956,000 5,556,000 4,738,000 7,810,000 4,701,000 2,016,000 2,798,000 5,196,000 4,162,000 6,022,000 4,923,000 4,181,000 5,700,000 4,253,000 2,706,000 4,414,000 6,494,000 
        accrued liabilities
      282,835,000 276,750,000 270,868,000 283,799,000 287,820,000 279,357,000 312,405,000 325,632,000 310,752,000 308,402,000 314,902,000 380,113,000 341,256,000 318,272,000 297,256,000 279,798,000 259,380,000 225,088,000 216,343,000 210,654,000 189,555,000 167,721,000 162,286,000 138,729,000 140,535,000 121,075,000 115,363,000 100,687,000 85,714,000 76,382,000 64,562,000 54,977,000 53,668,000 49,720,000 51,890,000 48,322,000 46,368,000 44,705,000 41,574,000 34,702,000 37,391,000 35,952,000 32,804,000 29,236,000 31,659,000 25,804,000 29,826,000 20,559,000 20,484,000 
        current portion of long-term debt
      623,798,000 627,880,000 627,462,000 181,252,000 181,143,000 181,033,000 180,923,000 20,000,000 20,000,000 20,000,000                          14,528,000 14,528,000 3,750,000 3,750,000 3,750,000 3,750,000 14,491,000 14,434,000 16,764,000 18,489,000 9,105,000 9,714,000 9,871,000 9,617,000 
        deferred revenue
      262,078,000 262,993,000 248,693,000 261,882,000 260,999,000 262,105,000 246,690,000 233,619,000 231,247,000 227,211,000 219,933,000 209,725,000 209,420,000 207,044,000 201,394,000 176,450,000 169,399,000 165,582,000 146,245,000 142,223,000 127,500,000 122,514,000 110,178,000 107,372,000 105,159,000 103,362,000 93,828,000 88,527,000 80,024,000 73,240,000 68,037,000 64,415,000 57,696,000 53,367,000 49,368,000 45,159,000 42,738,000 42,105,000 39,032,000 36,657,000 34,286,000 31,026,000 28,325,000 25,586,000 23,415,000 20,171,000 18,315,000 16,552,000 15,573,000 
        total current liabilities
      1,205,357,000 1,233,090,000 1,208,296,000 748,799,000 764,748,000 761,442,000 764,048,000 632,546,000 605,310,000 592,352,000 591,188,000 652,559,000 639,202,000 621,963,000 575,669,000 526,270,000 475,610,000 446,791,000 444,358,000 438,068,000 369,213,000 371,128,000 307,770,000 280,713,000 268,137,000 245,598,000 228,557,000 199,359,000 172,698,000 156,931,000 138,107,000 126,714,000 121,320,000 108,643,000 105,996,000 116,000,000 108,516,000 92,849,000 87,430,000 80,574,000 79,851,000 87,746,000 80,863,000 76,276,000 79,878,000 60,253,000 60,917,000 51,743,000 52,506,000 
        long-term debt
      633,112,000 632,903,000 736,250,000 1,347,881,000 1,352,057,000 1,356,254,000 1,360,457,000 1,525,482,000 1,781,252,000 1,558,794,000                          312,000 1,250,000 12,965,000 13,903,000 14,840,000 15,778,000 5,938,000 6,875,000 7,813,000 8,750,000 20,494,000 22,257,000 24,356,000 27,777,000 
        operating lease liabilities
      16,887,000 19,336,000 22,616,000 29,733,000 29,830,000 30,508,000 25,616,000 28,178,000 18,577,000 16,596,000 18,391,000 20,182,000 22,348,000 25,436,000 28,213,000 31,812,000 34,176,000 34,514,000 36,070,000 38,722,000 37,973,000 25,392,000 27,027,000 28,516,000 31,097,000 24,911,000 23,693,000                       
        other long-term liabilities
      8,133,000 7,268,000 6,178,000 4,930,000 17,648,000 12,416,000 45,901,000 61,827,000 62,362,000 65,010,000 69,817,000 45,848,000 62,301,000 74,087,000 80,579,000 84,052,000 28,050,000 28,557,000 21,299,000 20,241,000 14,555,000 11,314,000 4,708,000 8,929,000 9,050,000 9,541,000 10,694,000 10,806,000 5,232,000 5,757,000 6,240,000 6,252,000 3,409,000 3,175,000 3,377,000 3,199,000 3,402,000 3,939,000 5,374,000 5,416,000 4,540,000 4,812,000 3,660,000 3,255,000 2,771,000 3,193,000 1,786,000 1,336,000 1,422,000 
        total liabilities
      1,863,489,000 1,892,597,000 1,973,340,000 2,131,343,000 2,164,283,000 2,160,620,000 2,196,022,000 2,248,033,000 2,467,501,000 2,232,752,000 2,318,926,000 2,357,000,000 2,361,144,000 2,357,661,000 2,319,520,000 2,040,623,000 1,920,242,000 1,876,370,000 1,852,519,000 1,872,351,000 1,816,639,000 1,416,311,000 1,381,496,000 705,047,000 689,985,000 656,633,000 634,478,000 576,717,000 542,396,000 522,305,000 499,612,000 132,966,000 127,496,000 114,895,000 112,450,000 122,588,000 116,695,000 113,280,000 110,463,000 104,681,000 104,329,000 102,746,000 95,735,000 91,832,000 95,970,000 88,578,000 89,037,000 81,670,000 86,073,000 
        commitments and contingencies
                                                       
        series a convertible preferred stock
      199,449,000 199,449,000 199,449,000  199,449,000 199,449,000 199,449,000  199,449,000 199,449,000 199,449,000  199,449,000 199,449,000 199,449,000                                   
        stockholders’ deficit
                                                       
        common stock
      9,000 9,000 9,000  9,000 9,000 9,000  9,000 9,000 10,000  10,000 9,000 9,000  9,000 9,000 9,000  9,000 9,000 9,000  8,000 8,000 8,000  8,000 8,000 8,000  8,000 8,000 7,000  7,000 7,000 7,000  7,000 7,000 7,000  7,000 7,000 7,000  5,000 
        additional paid-in capital
      1,201,588,000 1,265,365,000 1,234,108,000 1,215,377,000 1,210,961,000 1,219,172,000 1,210,366,000 1,204,781,000 1,170,672,000 1,143,124,000 1,123,351,000 1,059,880,000 1,022,909,000 937,119,000 855,894,000 1,086,870,000 673,422,000 571,121,000 582,157,000 673,950,000 664,689,000 889,987,000 840,115,000 1,033,053,000 633,188,000 604,770,000 571,426,000 551,078,000 526,891,000 508,728,000 484,854,000 434,840,000 418,588,000 404,742,000 378,521,000 366,800,000 351,784,000 340,283,000 326,860,000 319,792,000 306,045,000 297,225,000 281,083,000 274,844,000 268,189,000 262,447,000 254,824,000 193,574,000 91,228,000 
        accumulated other comprehensive income
      1,648,000 2,598,000          -8,781,000 -17,962,000 -9,600,000 -1,418,000 644,000 2,029,000 4,605,000 3,394,000 6,806,000 3,522,000 1,102,000 331,000 1,948,000 351,000 2,093,000 1,851,000 2,226,000 2,573,000 2,795,000 3,220,000 2,998,000 2,903,000 2,815,000 2,768,000 2,737,000 2,868,000 2,203,000 1,069,000 527,000 86,000         
        accumulated deficit
      -1,737,000,000 -1,754,559,000 -1,767,752,000 -1,757,424,000 -1,750,236,000 -1,742,383,000 -1,727,630,000 -1,699,136,000 -1,651,893,000 -1,609,777,000 -1,588,295,000 -1,533,896,000 -1,249,833,000 -965,217,000 -805,702,000 -748,556,000 -630,199,000 -483,448,000 -372,492,000 -372,306,000 -370,479,000 -349,522,000 -350,031,000 -289,310,000 -264,053,000 -251,304,000 -242,061,000 -235,703,000 -230,025,000 -220,507,000 -212,216,000 -265,644,000 -259,555,000 -253,843,000 -246,812,000 -239,503,000 -232,557,000 -224,578,000 -216,807,000 -210,194,000 -203,253,000 -196,917,000 -188,706,000 -178,095,000 -167,975,000 -155,989,000 -142,659,000 -129,755,000 -116,389,000 
        total stockholders’ deficit
      -533,755,000 -486,587,000 -541,197,000 -550,919,000 -545,350,000 -528,255,000 -522,368,000 -502,569,000                                          
        total liabilities, temporary equity and stockholders’ deficit
      1,529,183,000 1,605,459,000 1,631,592,000 1,779,873,000 1,818,382,000 1,831,814,000 1,873,103,000 1,944,913,000 2,182,494,000 1,960,360,000 2,046,420,000                                       
        accumulated other comprehensive loss
        -7,562,000 -8,881,000 -6,084,000 -5,053,000 -5,113,000 -8,223,000 -3,244,000 -5,197,000 -7,021,000                               -167,000  -251,000 -286,000 -640,000 -410,000 -310,000 -154,000 
        series a convertible preferred stock, 0.0001 par value...
         199,449,000    199,449,000    199,449,000    199,449,000                                  
        class a common stock, 0.0001 par value...
         8,000    8,000    9,000    8,000    8,000    8,000    7,000    7,000    6,000    6,000    5,000    1,000  
        class b common stock, 0.0001 par value...
         1,000    1,000    1,000    1,000    1,000    1,000    1,000    1,000    1,000    1,000    2,000    5,000  
        liabilities, temporary equity, and stockholders' deficit
                                                       
        stockholders' deficit
                                                       
        total stockholders' deficit
              -484,456,000 -471,841,000 -471,955,000                                       
        convertible senior notes
                1,639,530,000 1,638,411,000 1,637,293,000 1,636,175,000 1,635,059,000 1,398,489,000 1,382,406,000 1,366,508,000 1,350,792,000 1,375,320,000 1,394,898,000 1,008,477,000 1,041,991,000 386,889,000 381,701,000 376,583,000 371,534,000 366,552,000 361,637,000 356,788,000 352,004,000                   
        long-term investments
                 4,559,000 31,824,000 113,220,000 163,811,000 210,445,000 199,655,000 247,862,000 270,697,000 213,176,000 173,641,000 149,337,000 109,942,000 132,188,000                          
        liabilities, temporary equity, and stockholders' (deficit) equity
                                                       
        stockholders' (deficit) equity
                                                       
        total stockholders' (deficit) equity
                 -482,787,000 -244,876,000                                     
        total liabilities, temporary equity and stockholders' (deficit) equity
                 2,073,662,000                                      
        revenues
                                                       
        subscriptions
                 1,887,756,000 483,229,000                                     
        other
                 100,574,000 25,803,000                                     
        total revenues
                 1,988,330,000 509,032,000                                     
        cost of revenues
                                                       
        total cost of revenues
                 641,731,000 167,474,000                                     
        gross profit
                 1,346,599,000 341,558,000                                     
        operating expenses
                                                       
        research and development
                 362,256,000 86,700,000                                     
        sales and marketing
                 1,057,231,000 261,914,000                                     
        general and administrative
                 292,898,000 72,261,000                                     
        asset write-down charges
                 283,689,000                                      
        total operating expenses
                 1,996,074,000 524,117,000                                     
        income from operations
                 -649,475,000 -182,559,000                                     
        other income
                 -219,771,000 -100,006,000                                     
        interest expense
                 -4,807,000 -1,178,000                                     
        income before income taxes
                 -874,053,000 -283,743,000                                     
        benefit from income taxes
                 5,113,000 873,000                                     
        net income
                 -879,166,000 -284,616,000                                     
        net income per common share
                                                       
        basic and diluted
                 -9,230 -2,980                                     
        weighted-average number of shares used in computing net income per share
                                                       
        total liabilities, temporary equity and stockholders’ (deficit) equity
                  2,315,717,000                                     
        asset write-down charge
                  103,242,000                                     
        liabilities, temporary equity, and stockholders' equity
                                                       
        stockholders' equity
                                                       
        total stockholders' equity
                   -37,689,000 48,783,000 338,967,000 45,261,000 92,287,000 213,068,000 308,459,000 297,741,000 541,576,000 490,424,000 745,700,000 369,494,000 355,567,000 331,224,000 317,609,000 299,447,000 291,024,000 275,866,000 172,202,000 161,944,000 153,722,000 134,484,000 130,041,000 122,102,000 117,915,000 111,129,000 110,132,000 102,885,000 100,148,000 92,424,000 96,505,000 99,935,000 105,825,000 111,762,000   
        total liabilities, temporary equity and stockholders’ equity
                   2,519,421,000 2,567,752,000  1,965,503,000 1,968,657,000 2,069,712,000  2,116,314,000 1,964,643,000                            
        current portion of convertible senior notes
                        37,051,000 31,148,000 14,156,000 44,417,000                            
        temporary equity, convertible senior notes
                                                       
        total liabilities, temporary equity and stockholders' equity
                     2,579,039,000    2,184,597,000                              
        temporary equity
                        4,125,000 3,787,000 1,934,000 6,756,000                            
        operating lease right-of-use-assets
                           38,107,000 38,820,000 39,269,000 41,302,000 34,341,000 31,719,000                       
        liabilities and stockholders' equity
                                                       
        total liabilities and stockholders' equity
                            1,871,920,000 1,450,747,000 1,059,479,000 1,012,200,000 965,702,000 894,326,000 841,843,000 813,329,000 775,478,000 305,168,000 289,440,000 268,617,000 246,934,000 252,629,000 238,797,000 231,195,000 221,592,000 214,813,000 207,214,000 202,894,000 188,159,000 188,337,000 195,905,000 194,403,000 200,799,000   
        deferred sales commission costs
                              32,196,000 28,726,000 24,924,000 23,038,000 20,869,000 19,140,000 16,649,000                   
        deferred sales commission costs, non-current
                              78,629,000 69,883,000 59,098,000 55,735,000                      
        stockholders' equity:
                                                       
        * see note 2 for a summary of adjustments.
                                                       
        deferred sales commission costs, noncurrent
                                  50,263,000 47,085,000 40,140,000                   
        current portion of capital lease obligation
                                  943,000 943,000 1,252,000     181,000 181,000 273,000 276,000 269,000 262,000 255,000 377,000 509,000 615,000 920,000 356,000 347,000 338,000 
        capital lease obligation
                                  2,829,000 2,829,000 3,261,000        86,000 181,000 273,000 363,000 450,000 535,000 618,000 699,000 125,000 247,000 365,000 
        sales tax liability
                                      2,767,000 3,077,000 3,077,000 3,077,000 3,527,000 3,527,000 3,670,000 3,670,000 3,887,000 3,887,000 3,887,000 3,953,000 3,953,000 3,939,000 3,952,000 3,988,000 4,003,000 
        inventory
                                         63,000 84,000 122,000 902,000 2,317,000 2,287,000 2,372,000 2,054,000 1,710,000 2,012,000 2,174,000 2,301,000 2,111,000 2,034,000 
        current assets:
                                                       
        short-term investments
                                              2,307,000 11,914,000 21,554,000 28,479,000 28,662,000     
        current liabilities:
                                                       
        assets:
                                                       
        liabilities and stockholders' equity:
                                                       
        accumulated other comprehensive gain
                                                40,000       
        liabilities and stockholders’ equity
                                                       
        stockholders’ equity:
                                                       
        convertible preferred stock, no par value — zero and 32,294 shares authorized as of december 31, 2013 and 2012; , zero and 30,369 shares issued and outstanding as of december 31, 2013 and 2012; aggregate liquidation preference of zero and 74,496 as of december 31, 2013 and 2012
                                                       
        total stockholders’ equity
                                                     63,515,000  
        total liabilities and stockholders’ equity
                                                     145,185,000  
        liabilities and shareholders’ equity
                                                       
        shareholders’ equity
                                                       
        convertible preferred stock
                                                       
        total shareholders’ equity
                                                      -25,310,000 
        total liabilities and shareholders’ equity
                                                      60,763,000 
      Cashflow Statements:
      Quarterly
      Annual
        Unit: USD2025-09-30 2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 2021-03-31 2020-12-31 2020-09-30 2020-06-30 2020-03-31 2019-12-31 2019-09-30 2019-06-30 2019-03-31 2018-12-31 2018-09-30 2018-06-30 2018-03-31 2017-12-31 2017-09-30 2016-12-31 2016-09-30 2016-06-30 2016-03-31 2015-12-31 2015-09-30 2015-06-30 2015-03-31 2014-12-31 2014-09-30 2014-06-30 2014-03-31 2013-12-31 
                                                      
          cash flows from operating activities
                                                      
          net income
        17,559,000                           -5,678,000 -9,518,000      -7,979,000        -11,986,000    
          adjustments to reconcile net loss to net cash from operating activities:
                                                      
          depreciation and amortization
        56,420,000 54,921,000 55,061,000 55,052,000 54,583,000 56,323,000 56,651,000 59,217,000 59,167,000 58,038,000 57,518,000 62,395,000 61,965,000 61,272,000 60,929,000 47,069,000 27,499,000 26,147,000 24,577,000 22,049,000 19,063,000 17,952,000 16,548,000 11,810,000 9,574,000 8,790,000 7,696,000 6,079,000 5,718,000 5,934,000 5,542,000 4,285,000 4,087,000 3,914,000 3,796,000 3,576,000 3,377,000 3,532,000 3,406,000 3,305,000 3,224,000 2,969,000 2,819,000 2,471,000 2,119,000 2,374,000 
          share-based compensation
        64,699,000 63,469,000 77,881,000 80,452,000 83,659,000 86,780,000 88,168,000 112,146,000 111,682,000 104,660,000 98,191,000 92,232,000 95,658,000 100,511,000 97,608,000 103,216,000 104,426,000 95,361,000 54,962,000 52,190,000 51,566,000 49,255,000 36,589,000 29,664,000 27,376,000 24,916,000 19,398,000 18,709,000 18,515,000 17,597,000 13,267,000 11,556,000 10,942,000 8,237,000 8,389,000 7,477,000 6,737,000 6,298,000 5,752,000 5,291,000 4,747,000 4,210,000 4,198,000 3,931,000 3,177,000 2,994,000 
          asset write-down charge
                                                      
          amortization of deferred and prepaid sales commission costs
        41,140,000 41,074,000 40,789,000 41,867,000 41,587,000 40,499,000 38,599,000 37,516,000 35,458,000 32,949,000 32,211,000 33,648,000 31,468,000 26,895,000 23,173,000 20,858,000 19,909,000 17,754,000 15,644,000 14,147,000 12,401,000 10,850,000 9,809,000                        
          amortization of debt discount and issuance costs
        1,172,000 1,250,000 1,131,000 1,160,000 1,098,000 1,011,000 1,003,000 1,101,000 1,067,000   1,118,000 1,118,000 1,116,000 1,116,000 16,083,000 15,898,000 15,882,000 16,200,000 16,418,000 12,595,000 12,566,000 7,452,000  5,118,000 5,049,000 4,982,000  4,849,000 4,784,000 1,370,000                
          loss on early extinguishment of debt
                      1,078,000 658,000 961,000 5,116,000 -43,000 7,250,000                        
          reduction of operating lease right-of-use assets
        5,978,000 5,721,000 6,985,000 5,394,000 5,176,000 5,079,000 5,074,000 5,197,000 5,097,000 5,122,000 5,053,000 5,020,000 5,030,000 4,980,000 4,877,000 4,705,000 4,542,000 4,456,000 4,322,000 4,234,000 3,724,000 3,911,000 3,843,000                        
          provision for bad debt
        5,597,000 3,571,000 4,437,000 3,815,000 1,924,000 1,366,000 1,562,000 1,652,000 260,000 2,208,000 2,732,000 2,264,000 2,498,000 4,605,000 2,748,000 1,641,000 2,258,000 1,485,000 2,027,000 838,000 1,579,000 1,492,000 610,000   337,000    554,000      228,000          
          other
        -2,676,000 -152,000 -234,000 3,334,000 -4,754,000 -7,542,000 534,000 763,000 2,355,000 -1,457,000 -175,000 639,000 1,952,000 1,987,000 -251,000 -654,000 1,393,000 -83,000 153,000 309,000 87,000 71,000 45,000 -1,344,000 352,000 -115,000 1,347,000  248,000 4,000 206,000  10,000              
          changes in assets and liabilities:
                                                      
          accounts receivable
        5,609,000 -13,605,000 698,000 5,738,000 -27,734,000 -4,000 -8,481,000 -18,178,000 -23,828,000 -9,064,000 -6,749,000 -47,596,000 -12,415,000 1,254,000 -29,086,000 -19,464,000 -18,887,000 -34,286,000 7,697,000 -24,478,000 -12,104,000 -8,463,000 -6,935,000 -12,318,000 -14,041,000 -5,537,000 -5,267,000 -17,994,000 -8,421,000 -12,219,000 -9,243,000 -5,774,000 -6,972,000 -6,850,000 517,000 1,294,000 -6,689,000 -4,235,000 -3,097,000 -670,000 -3,921,000 -208,000 -2,325,000 -1,245,000 -828,000 -553,000 
          deferred and prepaid sales commission costs
        -25,964,000 -26,936,000 -25,236,000 -31,492,000 -26,555,000 -36,746,000 -35,937,000 -52,961,000 -41,620,000 -42,750,000 -19,403,000 -50,820,000 -76,700,000 -68,862,000 -39,487,000 -53,177,000 -38,803,000 -49,876,000 -36,502,000 -91,163,000 -130,429,000 -30,772,000 -22,544,000                        
          prepaid expenses and other assets
        1,265,000 2,938,000 -5,399,000 4,219,000 8,884,000 311,000 6,397,000 21,743,000 -4,478,000 7,516,000 -10,289,000 4,501,000 1,295,000 570,000 -2,554,000 1,262,000 1,287,000                              
          accounts payable
        -30,943,000 4,982,000 38,461,000 -12,320,000 -3,612,000 14,871,000 -28,732,000 10,451,000 7,226,000 -19,954,000 -18,936,000 -25,550,000 -9,110,000 21,626,000 6,868,000 22,324,000 -7,962,000 11,599,000 -8,109,000 16,736,000 6,153,000 -1,861,000 888,000 11,127,000 -520,000 3,389,000 7,757,000 3,911,000 -629,000 2,317,000 -2,816,000 -1,992,000 3,595,000 3,986,000 1,441,000 -1,481,000 -2,430,000 1,652,000 -1,404,000 858,000 485,000 -1,588,000 1,582,000 849,000 -1,353,000 -2,105,000 
          accrued and other liabilities
        7,132,000 4,013,000 -15,997,000 -12,972,000 6,670,000 -21,196,000 -9,935,000 -282,000 -8,076,000 2,446,000 15,013,000 42,472,000 26,854,000 5,050,000 15,097,000 18,546,000 31,059,000                              
          deferred revenue
        -1,409,000 14,300,000 -13,189,000 883,000 -1,106,000 6,744,000 13,071,000 2,372,000 -2,177,000 7,278,000 10,208,000 305,000 2,376,000 5,650,000 24,944,000 7,051,000 3,817,000 19,337,000 4,022,000 14,723,000 4,986,000 12,336,000 2,806,000 2,213,000 1,797,000 9,534,000 5,301,000 7,673,000 6,784,000 5,203,000 5,120,000 6,719,000 4,329,000 2,422,000 632,000 3,073,000 2,375,000 2,371,000 3,260,000 2,701,000 2,739,000 2,171,000 3,244,000 1,856,000 1,763,000 979,000 
          operating lease liabilities
        -5,657,000 -6,313,000 -5,398,000 -5,060,000 -4,748,000 -5,662,000 -3,386,000 -4,845,000 -5,795,000 -4,991,000 -5,207,000 -4,905,000 -5,692,000 -5,015,000 -5,256,000 -4,824,000 -4,746,000 -4,723,000 -4,382,000 -4,343,000 -3,697,000 -3,539,000 -3,783,000                        
          net cash from operating activities
        151,362,000 167,414,000 149,662,000 132,882,000 127,219,000 127,081,000 96,094,000 113,844,000 86,594,000 90,691,000 108,533,000 39,372,000 42,260,000 50,678,000 58,995,000 47,651,000 43,029,000 24,516,000 36,955,000 -2,484,000 -72,816,000 27,040,000 13,069,000 -6,162,000 26,760,000 24,051,000 20,197,000 23,028,000 20,227,000 16,690,000 12,185,000 10,289,000 13,424,000 7,272,000 7,755,000 9,872,000 4,809,000 2,878,000 1,825,000 1,070,000 -687,000 -4,322,000 3,874,000 -8,519,000 -2,463,000 -3,181,000 
          capital expenditures
        -21,840,000 -23,029,000 -19,486,000 -21,053,000 -21,774,000 -18,292,000 -19,409,000 -19,984,000 -16,632,000 -17,805,000 -21,319,000 -22,977,000 -21,745,000 -21,278,000 -20,443,000 -19,932,000 -18,734,000 -15,507,000 -18,478,000 -19,690,000 -29,439,000 -18,352,000 -14,250,000 -11,466,000 -10,231,000 -12,191,000 -10,405,000 -12,575,000 -8,746,000 -9,877,000 -7,346,000 -5,599,000 -9,016,000 -5,249,000 -4,132,000 -4,555,000 -2,462,000 -4,202,000 -2,780,000 -5,028,000 -3,298,000 -2,796,000 -4,663,000 -6,997,000 -3,509,000 -1,765,000 
          free cash flows
        129,522,000 144,385,000 130,176,000 111,829,000 105,445,000 108,789,000 76,685,000 93,860,000 69,962,000 72,886,000 87,214,000 16,395,000 20,515,000 29,400,000 38,552,000 27,719,000 24,295,000 9,009,000 18,477,000 -22,174,000 -102,255,000 8,688,000 -1,181,000 -17,628,000 16,529,000 11,860,000 9,792,000 10,453,000 11,481,000 6,813,000 4,839,000 4,690,000 4,408,000 2,023,000 3,623,000 5,317,000 2,347,000 -1,324,000 -955,000 -3,958,000 -3,985,000 -7,118,000 -789,000 -15,516,000 -5,972,000 -4,946,000 
          cash flows from investing activities
                                                      
          purchases of property and equipment
        -7,569,000 -8,957,000 -5,587,000 -6,377,000 -7,431,000 -5,053,000 -6,133,000 -5,998,000 -4,355,000 -4,437,000 -8,723,000 -8,885,000 -8,339,000 -8,637,000 -6,852,000 -7,172,000 -7,402,000 -5,664,000 -8,721,000 -9,626,000 -18,411,000 -8,720,000 -6,861,000 -6,412,000 -6,361,000 -8,132,000 -6,862,000 -9,271,000 -5,996,000 -7,269,000 -4,587,000 -3,611,000 -7,072,000 -4,602,000 -3,578,000 -4,033,000 -2,023,000 -3,525,000 -2,780,000 -5,028,000 -3,298,000 -2,796,000 -4,663,000 -6,997,000 -3,509,000 -1,765,000 
          capitalized internal-use software
        -14,271,000 -14,072,000 -13,899,000 -14,676,000 -14,343,000 -13,239,000 -13,276,000 -13,986,000 -12,277,000 -13,368,000 -12,596,000 -14,092,000 -13,406,000 -12,641,000 -13,591,000 -12,760,000 -11,332,000 -9,843,000 -9,757,000 -10,064,000 -11,028,000 -9,632,000 -7,389,000 -5,054,000 -3,870,000 -4,059,000 -3,543,000 -3,304,000 -2,750,000 -2,608,000 -2,759,000 -1,988,000 -1,944,000 -647,000 -554,000 -522,000 -439,000 -677,000         
          cash paid for business combination, net of cash acquired
                            -27,870,000                   
          purchases of intangible assets
                                                      
          net cash from investing activities
        -42,594,000 -23,029,000 -19,486,000 -21,053,000 -24,314,000 -44,583,000 -19,409,000 -19,984,000 -31,341,000 -17,805,000 -21,319,000 -22,977,000 -18,522,000 -23,784,000 -21,927,000 -333,647,000 -19,574,000 -16,772,000 -26,836,000 -45,645,000 -29,439,000 -18,352,000 -14,250,000 -236,083,000 -10,231,000 -12,191,000 -38,275,000 -39,009,000 -8,746,000 -9,877,000 -25,816,000 -5,599,000 -9,016,000 -5,249,000 -4,132,000 -4,555,000 -2,462,000 -1,882,000 4,884,000 -218,000 3,582,000 -2,796,000 -33,359,000 -6,997,000 -3,509,000 -1,765,000 
          cash flows from financing activities
                                                      
          proceeds from issuance of stock in connection with stock plans
          6,693,000   5,733,000 67,000 10,792,000 95,000 4,963,000 3,000 10,262,000 627,000 14,983,000 2,881,000 17,665,000 1,192,000 17,107,000 2,519,000 16,802,000 4,802,000 12,237,000 4,081,000 10,843,000 2,666,000 6,989,000 1,903,000 8,041,000 3,688,000 5,810,000 2,236,000 6,836,000 2,100,000 5,887,000 281,000 7,484,000 3,529,000 7,029,000 1,482,000 2,436,000     
          payments for taxes related to net share settlement of equity awards
        -4,736,000 -1,667,000 -1,904,000 -632,000 -1,209,000 -2,104,000 -2,020,000 -1,938,000 -3,138,000 -2,250,000 -1,736,000 -2,418,000 -1,998,000 -2,435,000 -747,000 -4,554,000 -5,429,000 -6,666,000 -4,900,000 -9,019,000 -9,095,000 -8,252,000 -10,351,000                        
          payments for repurchases of common stock
        -117,249,000 -31,787,000 -50,000,000  -82,990,000 -81,538,000 -80,468,000                                        
          payments for the settlement of convertible notes
        -161,326,000                                            
          repayments of principal on term loan
        -3,875,000       -5,000,000                                       
          repurchases of principal on senior notes
                                                     
          payments for fees on long-term debt
        -5,006,000 -613,000 -1,018,000 -543,000 -2,156,000 -285,000 -1,867,000                                        
          repayments for financing obligations
        -633,000  -841,000 -1,020,000 -1,224,000                                        
          payments for contingent consideration
            -6,259,000 -4,086,000                                        
          net cash from financing activities
        -130,866,000 -133,906,000 -219,881,000 -78,014,000 -92,196,000 -86,206,000 -94,665,000 -306,220,000 153,045,000 -122,117,000 -82,726,000 -53,438,000 -22,853,000 -19,997,000 -1,930,000 208,242,000 -3,057,000 -145,740,000 -186,496,000 -58,773,000 73,284,000 2,783,000 420,296,000 2,639,000 -1,116,000 6,787,000 732,000 5,274,000 -568,000 5,328,000 387,221,000 4,244,000 1,229,000 5,775,000 939,000 3,360,000 -744,000 6,416,000 2,403,000 5,882,000 -2,064,000 -480,000 -1,283,000 129,000 56,421,000 95,879,000 
          effect of exchange rate changes
        -644,000 3,198,000 1,330,000 -3,656,000 2,615,000 -94,000 -1,085,000 2,203,000 -1,297,000 -222,000 332,000 1,644,000 -1,999,000 -2,329,000 -371,000 -236,000 -543,000 226,000 -409,000 1,197,000 773,000 221,000 -657,000 549,000 -418,000 -9,000 47,000 -247,000 -910,000 176,000 181,000                
          net decrease in cash, cash equivalents, and restricted cash
        -22,742,000 13,677,000 -88,375,000                                            
          cash, cash equivalents, and restricted cash
                                                      
          beginning of period
        242,811,000  222,195,000  269,984,000  267,162,000  639,853,000  343,606,000  566,329,000 181,192,000 137,588,000 113,182,000 116,378,000 
          end of period
        -22,742,000 13,677,000 154,436,000  13,324,000 -3,802,000 203,130,000  207,001,000 -49,453,000 274,804,000  -1,114,000 4,568,000 301,929,000  19,855,000 -137,770,000 463,067,000  -28,198,000 11,692,000 762,064,000  14,995,000 18,638,000 549,030,000 -10,954,000 10,003,000 12,317,000 554,963,000 8,886,000 5,291,000 7,965,000 4,599,000 8,717,000 139,074,000 7,584,000 9,215,000 6,637,000 114,152,000 -7,509,000 -30,727,000 -15,408,000 166,826,000 90,926,000 
          supplemental disclosure of cash flow data:
                                                      
          cash paid for interest, net of interest rate swap
        19,576,000 7,110,000 22,931,000 6,124,000 21,867,000 7,690,000 23,364,000 6,463,000                                       
          cash paid for income taxes, net of refunds
        1,969,000 6,022,000 2,304,000 4,233,000 1,967,000 6,657,000 4,895,000 1,649,000 1,637,000 5,248,000 2,406,000 831,000 1,178,000 1,230,000 487,000 326,000 693,000 49,000 320,000 358,000 299,000 118,000 95,000 278,000 367,000 287,000 64,000 102,000 92,000 195,000 44,000                
          non-cash investing and financing activities
                                                      
          equipment and capitalized internal-use software purchased and unpaid at period end
        979,000 55,000 5,061,000 -1,792,000 203,000 1,352,000 3,328,000 -219,000 720,000 240,000 3,212,000 -2,547,000 -244,000 642,000 8,957,000 -296,000 306,000 1,498,000 5,835,000 47,000 -1,535,000 2,263,000 7,151,000 354,000 2,784,000 -1,482,000 3,559,000 2,492,000 1,218,000 -33,000 1,108,000 495,000 29,000 -465,000 1,405,000            
          indemnity holdback consideration
                                                      
          contingent consideration
                                                     
          common stock issued in connection with strategic partnership arrangement
           7,972,000 12,429,000 42,585,000                                    
          net loss
          -10,328,000 -7,188,000 -7,853,000 -14,753,000 -28,494,000 -47,243,000 -42,116,000 -21,482,000 -54,399,000 -284,063,000 -284,616,000 -159,515,000 -150,972,000 -118,357,000 -146,751,000 -110,956,000 -186,000 -1,827,000 -20,957,000 509,000 -60,721,000 -25,257,000   -6,358,000    -2,716,000      -6,613,000  -6,336,000 -8,211,000 -10,611,000    -12,904,000 -13,366,000 
          repayments of principal on long-term debt
          -5,000,000  -5,000,000 -5,000,000 -5,000,000                                        
          unrealized loss on investments
               -140,000 1,646,000 27,265,000 78,173,000 50,661,000 47,384,000 265,000   -57,521,000                            
          asset write-down and other charges
                                                      
          gain on early extinguishment of debt
                -11,784,000                                      
          purchases of intangible assets and long-term investments
                   -2,506,000 -1,484,000  -840,000                              
          proceeds from sale of marketable equity investments
                                                     
          payments for repurchase of common stock, including excise tax
                                                      
          proceeds from issuance of long-term debt, net of issuance costs
               -562,000                                       
          payments for the repurchase of convertible notes
                                                      
          repayment of financing obligations
                 -1,898,000 -1,393,000 -865,000 -858,000 -1,282,000 -1,810,000 -1,356,000 -509,000 -2,018,000 -277,000 -274,000 -272,000 -432,000 -511,000                      
          payment for contingent consideration
                   -329,000                                   
          net increase in cash, cash equivalents, and restricted cash
           30,159,000   -19,065,000 -210,157,000 207,001,000 -49,453,000 4,820,000 -35,399,000 -1,114,000 4,568,000 34,767,000 -77,990,000 19,855,000 -137,770,000 -176,786,000                            
          beginning of year
                                                      
          end of year
                                                      
          acquisition related measurement period adjustment
                                                      
          acquisition of intangibles
                  3,629,000                                    
          equipment acquired under financing obligations
               2,997,000                                    
          repayment of convertible notes attributable to debt discount
                                                      
          payments for repurchase of common stock
               -61,520,000 -74,998,000 -100,069,000 -74,501,000 -54,789,000 -20,000,000                                  
          proceeds from series a convertible preferred stock, net of issuance costs
                                                      
          common stock issued for acquisition of intangible assets
                                                      
          non-cash interest expense
                                                      
          payments for the repurchase of convertible senior notes
                                                      
          proceeds from issuance of term loan, net of issuance costs
                                                      
          payments for repurchase of convertible senior notes
                                                      
          payment of contingent consideration
                                                      
          cash paid for interest
                 3,366,000 63,000 75,000 52,000 89,000 131,000 63,000 43,000 175,000 28,000 30,000 33,000 72,000 85,000     143,000 161,000 238,000 169,000 196,000 209,000 221,000 1,267,000 311,000 352,000 305,000 299,000 1,250,000 
          amortization of debt issuance costs
                  1,119,000                                    
          payment of debt issuance costs related to credit facility
                  -5,191,000                                    
          repayment of convertible senior notes attributable to debt discount
                       -5,419,000 -4,712,000 -2,380,000 -18,410,000 -336,000 -13,894,000                        
          proceeds from issuance of convertible senior notes, net of issuance costs
                           -32,000 640,701,000 986,508,000     449,457,000                
          payments for repurchase or redemption of convertible senior notes
                                                    
          payments for capped calls and transaction costs
                           -41,795,000 -60,900,000                        
          contingent consideration not paid
                                                      
          cash held for future indemnity claims and other potential future payments
                                                      
          payment for contingent consideration for business acquisition
                       -280,000 -3,600,000 -100,000 -3,548,000                        
          purchases of long-term investments
                                                      
          business combinations, net of cash acquired
                                                      
          common stock issued for prepaid and deferred sales commission cost
                                                      
          unrealized gain on investments
                                                      
          foreign currency remeasurement loss
                          194,000 -3,017,000 -242,000 -659,000 964,000 -166,000   -11,000    267,000   165,000 742,000            
          deferred income taxes
                          -274,000 -232,000 -105,000 -129,000 -33,000 -105,000 -285,000 -112,000 -235,000  4,000 17,000 -6,000  -6,000  -4,000          
          prepaid expenses and other current assets
                          6,310,000 -6,265,000 -885,000 -4,770,000 -8,958,000 6,550,000 1,128,000 -3,419,000 -5,834,000 5,914,000 -3,461,000 -525,000 -2,270,000 673,000 -4,249,000 1,395,000 -2,020,000 -1,677,000 -970,000 271,000 -1,931,000 -1,222,000 -754,000 -398,000 756,000 -2,350,000 -1,561,000 2,467,000 
          other assets
                          818,000 -56,000 428,000 -237,000 131,000 364,000 219,000 264,000 -83,000 685,000 220,000 -963,000 337,000 114,000 918,000 -125,000 70,000 -321,000 452,000 -67,000 134,000 -260,000 614,000 97,000 -443,000 -479,000 -187,000 -144,000 
          accrued liabilities
                          9,063,000 20,921,000 17,738,000 3,844,000 19,948,000 4,663,000 17,702,000 4,833,000 -103,000 5,741,000 10,218,000 11,657,000 6,079,000 492,000 6,290,000 1,428,000 2,245,000 4,565,000 6,927,000 -2,404,000 1,653,000 293,000 2,812,000 -2,264,000 6,202,000 -1,893,000 7,009,000 1,736,000 
          other liabilities
                          2,536,000 6,097,000 3,622,000 4,371,000 -74,000 -65,000 -197,000 -92,000 -236,000 -119,000 -525,000 -483,000 -12,000 76,000 -76,000 -652,000 -537,000 -1,608,000 -12,000 657,000 -170,000 235,000 139,000 484,000 -408,000 1,393,000 415,000 574,000 
          cash paid for acquisition of intangible assets
                          -8,358,000         -18,470,000                
          payments for 2023 convertible senior notes partial repurchase
                          -178,911,000 -66,455,000 -518,774,000 -5,335,000 -495,704,000                        
          unrealized gain and other related costs on investments
                           -39,535,000 -24,304,000                          
          tax benefit from release of valuation allowance
                               35,000 -3,245,000                  
          repurchase of common stock
                                   -15,000,000                
          reclassification from intangible assets to prepaid and other assets
                                                      
          earnout related matters, including issuance of common stock for milestone achievements
                                                      
          net increase in cash, cash equivalents and restricted cash
                            -28,198,000 11,692,000 418,458,000  14,995,000 18,638,000 -17,299,000  10,003,000 12,317,000 373,771,000                
          cash, cash equivalents and restricted cash
                                                      
          supplemental disclosure of cash flow data
                                                      
          loss and other related costs on investments
                              22,246,000                        
          amortization of deferred sales commission cost
                                                      
          amortization of debt discount and issuance cost
                                                      
          restricted investments
                                                   
          payments for capped call transactions and costs
                                   -49,910,000                
          taxes paid related to net share settlement of equity awards
                               -4,422,000 -5,197,000 -3,113,000 -1,934,000 -1,715,000 -2,471,000 -1,972,000 -1,014,000 -1,566,000 -1,007,000 -124,000    -46,000         
          payment of contingent consideration for business combination
                                                      
          repayment of debt
                                       -937,000 -938,000 -937,000 -938,000 -937,000 -938,000 -937,000 -3,330,000 -2,727,000 -2,431,000 -2,421,000 -2,330,000  
          reclassification from intangible assets to prepaid services
                                                      
          amortization of deferred sales commission costs
                                7,993,000 6,968,000 6,228,000  5,283,000 4,689,000 3,984,000                
          deferred sales commission costs
                                -18,435,000 -21,555,000 -11,477,000 -13,439,000 -10,190,000 -14,125,000 -7,478,000                
          cash held for future indemnity claims
                                -52,000 7,200,000                    
          liability for potential future payments
                                   -1,030,000                   
          adjustments to reconcile net income to net cash from operating activities:
                                                      
          foreign currency remeasurement (gain) loss
                                   294,000 -121,000                  
          benefit from bad debt
                                   701,000 1,253,000      70,000            
          contingent consideration not paid relating to asset acquisition
                                     3,848,000                
          adjustments to reconcile net income to net cash from operating activities
                                                      
          deferred income tax
                                             -13,000 -7,000 -2,000 14,000 -117,000    
          others
                                         119,000 351,000 96,000 17,000          
          changes in assets and liabilities
                                                      
          payment of holdback from glip acquisition
                                                    
          repayment of capital lease and financing obligations
                                                      
          equipment under financing obligations
                                                      
          * see note 2 for a summary of adjustments.
                                                      
          restricted investment
                                                      
          repayment of capital lease obligations
                                      -92,000 -90,000 -87,000 -85,000 -83,000 -210,000 -216,000 -189,000 -386,000 -10,000 -113,000 -110,000 
          equipment acquired under capital lease
                                    4,513,000              
          issuance of common stock for achievement of glip related matters
                                       300,000 1,500,000             
          adjustments to reconcile net loss to net cash from operating activities
                                                      
          impairment of fixed assets
                                                      
          non-cash interest and other expense related to debt
                                                      
          net accretion of discount and amortization of premium on available-for-sale securities
                                             14,000 200,000 307,000 95,000      
          proceeds from the maturity of available-for-sale securities
                                             2,320,000 9,500,000 9,480,000 6,780,000      
          effect of exchange rate changes on cash and cash equivalents
                                       -48,000 -346,000 167,000 37,000 40,000 -117,000 172,000 103,000 -97,000 139,000 89,000 41,000 -21,000 -1,000 -7,000 
          net increase in cash and cash equivalents
                                       8,886,000 5,291,000 7,965,000 4,599,000 8,717,000 1,486,000 7,584,000 9,215,000 6,637,000 970,000 -7,509,000 -30,727,000 -15,408,000 50,448,000 90,926,000 
          cash and cash equivalents
                                                      
          cash paid for income taxes
                                       28,000 39,000 22,000 45,000 123,000 29,000 11,000 13,000 47,000 14,000 15,000 49,000 18,000 15,000 
          issuance of common stock for business combination
                                                    
          change in liability for unvested exercised options
                                         3,000 10,000 9,000 10,000 9,000 10,000 9,000 9,000 19,000  
          change in unrealized gain on available-for-sale securities
                                             27,000         
          inventory
                                         21,000 38,000 781,000 1,414,000 -29,000 84,000 -318,000 -343,000 301,000 163,000 127,000 -190,000 -77,000 
          purchases of available-for-sale securities
                                                     
          net proceeds from public offerings of common stock
                                                      
          payment of offering costs
                                                 -973,000 -246,000  
          non-cash interest expense and other incomes related to debt
                                                      
          cash paid in business combination, net of cash acquired
                                                      
          proceeds from the maturity of restricted investments
                                                      
          non-cash interest expense and other expenses related to debt
                                                      
          equipment and capitalized software purchased and unpaid at period end
                                            496,000          
          unrealized loss on available-for-sale securities
                                                50,000      
          cash flows from operating activities:
                                                      
          non-cash interest and other income related to debt
                                                      
          allowance for doubtful accounts
                                             259,000         
          loss on disposal of assets
                                             191,000 3,000 117,000 11,000 76,000 20,000 4,000  
          cash flows from investing activities:
                                                      
          cash flows from financing activities:
                                                      
          net proceeds from debt agreements
                                                     14,950,000 
          proceeds from issuance of preferred stock warrants
                                                      
          noncash investing and financing activities:
                                                      
          accrued liability for deferred offering costs
                                                    1,123,000  
          conversion of convertible preferred stock into common stock
                                                      
          reclassification of preferred stock warrants from liability to equity
                                                     
          equipment purchased and unpaid at period end
                                             -898,000 -851,000 232,000 2,236,000 -82,000 -471,000 -301,000 1,867,000 205,000 
          non-cash interest expense related to debt
                                              37,000        
          change in fair value of purchase consideration
                                                      
          proceeds from restricted investments
                                              100,000      
          net proceeds from secondary public offering of common stock
                                                     
          cash and cash equivalents:
                                                      
          noncash interest expense related to debt
                                                62,000  72,000 49,000 73,000  
          net proceeds from issuance of preferred stock
                                                      
          deferred debt issuance costs recorded in connection with issuance of preferred stock warrants
                                                      
          issuance of common stock in connection with legal settlement
                                                      
          proceeds from exercise of stock options and common stock warrants
                                                   3,533,000 1,943,000 58,000 
          net proceeds from secondary offering of common stock
                                                    57,167,000  
          noncash financing activities:
                                                      
          noncash interest and other expense related to debt agreements
                                                      
          net proceeds from issuance of preferred stock warrants
                                                      
          repayment of debt agreements
                                                      
          net proceeds from initial public offering of common stock
                                                      
          change in liability for nonvested options exercised
                                                      
          conversion of preferred stock to common stock in connection with initial public offering
                                                      
          accrued liability for initial public offering costs
                                                      
          equipment purchased under capital lease
                                                      
          noncash interest and other expense related to warrants issued in connection with debt agreements
                                                      
          proceeds from preferred stock warrants issued in connection with debt agreements
                                                      
          payment of deferred initial public offering costs
                                                      
          deferred debt issuance cost recorded in connection with issuance of preferred stock warrants
                                                      
          accrued liability for deferred initial public offering costs