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Charles Schwab
(NYSE:SCHW) 

SCHW stock logo

The Charles Schwab Corporation, through its subsidiaries, provides wealth management, securities brokerage, banking, asset management, custody, and financial advisory services. The company operates in two segments, Investor Services and Advisor Services. The Investor Services segment provides retail...

Founded: 1971
Full Time Employees: 22,100
CEO: Walter W Bettinger II  
Sector: Financial Services
Industry: Capital Markets

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At a glance:
  • Scale and Asset-Driven Earnings Model: Schwab’s earnings are primarily driven by client assets and net interest revenue, with brokerage and advisory fees providing additional diversification.
  • Interest-Rate Sensitivity Remains a Key Swing Factor: Changes in short-term rates and yield-curve dynamics can materially impact net interest margin and profitability, making the company’s results highly rate-sensitive.
  • Client Cash Sorting and Deposit Mix in Focus: How clients allocate cash between bank deposits, money market funds, and other products affects funding costs and interest revenue; management’s ability to stabilize deposit mix is a central metric.
  • Balance Sheet and Liquidity Management as a Priority: Maintaining strong liquidity and managing securities portfolio duration/mark-to-market dynamics are ongoing priorities, especially after industry-wide scrutiny of bank funding profiles.
  • Long-Term Tailwinds from Investing and Retirement Trends: Secular growth in retail investing, retirement rollovers, and advisory adoption can support asset gathering and fee growth over time, provided market conditions and client engagement remain healthy.
Bull Thesis:
  • Strong Net Interest Income (NII) Growth: Charles Schwab significantly benefits from higher interest rates, leading to robust growth in Net Interest Income from client cash balances, which forms a substantial portion of its revenue base.
  • Unrivaled Scale and Client Stickiness: With trillions in client assets and millions of accounts, Schwab enjoys massive economies of scale, strong brand loyalty, and a sticky client base, providing a significant competitive moat in the financial services industry.
  • Successful TD Ameritrade Integration Synergies: The integration of TD Ameritrade is largely complete, yielding substantial cost synergies, an expanded client base, and enhanced product offerings, positioning Schwab for long-term growth and market leadership.
  • Diversified Revenue Streams: Schwab's revenue model is diversified across asset management fees, advisory services, banking, and trading, reducing reliance on any single source and providing resilience across various market cycles and economic conditions.
Bear Thesis:
  • Interest Rate Reversal Risk: A significant decline in interest rates would negatively impact Schwab's Net Interest Income, which has been a major profit driver, potentially compressing margins and overall profitability.
  • Client Cash Sorting and Deposit Outflows: Clients are increasingly moving cash from low-yielding sweep accounts to higher-yielding money market funds or external investments, leading to deposit outflows and reduced Net Interest Income for Schwab.
  • Intense Competition and Fee Compression: The brokerage industry faces fierce competition from traditional rivals and fintechs, leading to ongoing pressure on fees, particularly in trading commissions and advisory services, impacting profitability.
  • Regulatory Scrutiny and Compliance Costs: As a large financial institution, Schwab is subject to extensive regulatory oversight, which can result in high compliance costs, potential fines, and operational restrictions that impact its business model.
Main Competitors:
  • Fidelity Investments (Full-service brokerage, wealth management, retirement services, banking, mutual funds, ETFs.), Fidelity is Schwab's most direct and comprehensive competitor, offering a wide array of services including self-directed brokerage, active trading platforms, extensive mutual fund and ETF offerings, wealth management, retirement planning, and banking solutions. They compete fiercely on fees, product breadth, and customer service, often targeting similar affluent and mass-affluent investor segments.
  • Vanguard (Low-cost mutual funds, ETFs, brokerage services, financial advisory.), Vanguard competes primarily through its reputation for low-cost index funds and ETFs, which directly appeal to cost-conscious investors. While historically focused on passive investing, Vanguard has expanded its brokerage and advisory services, including robo-advisors and hybrid models, challenging Schwab's wealth management offerings with a strong value proposition.
  • E*TRADE (Morgan Stanley) ($MS) (Online brokerage, active trading, banking, wealth management.), E*TRADE, now part of Morgan Stanley, is a significant online brokerage competitor, particularly strong with active traders and self-directed investors. It offers robust trading platforms, commission-free stock and ETF trading, banking services, and financial guidance, directly competing with Schwab's core brokerage and banking segments.
  • J.P. Morgan Wealth Management ($JPM) (Full-service wealth management, brokerage, banking, lending.), J.P. Morgan Wealth Management represents the competition from large universal banks. It leverages its extensive banking network and brand recognition to offer comprehensive wealth management, brokerage, and private banking services, often targeting high-net-worth individuals and families. They compete with Schwab's advisory and banking services by integrating financial planning with broader banking and lending solutions.
  • Robinhood Markets, Inc. ($HOOD) (Commission-free stock, ETF, options, and crypto trading.), Robinhood competes by attracting a younger demographic and new investors with its user-friendly mobile app, commission-free trading, and fractional share investing. While Schwab also offers commission-free trading, Robinhood's simplified interface and focus on digital-first engagement challenge Schwab's ability to capture and retain the next generation of investors.
Moat:
Charles Schwab's moat primarily stems from its massive scale, strong brand recognition, comprehensive product suite (brokerage, wealth management, banking, custody), and integrated technology platform. Its acquisition of TD Ameritrade further solidified its position as a market leader. Competition is intense across all segments: from traditional rivals like Fidelity and Vanguard on price and product breadth, from large banks like J.P. Morgan on integrated wealth solutions, and from fintech disruptors like Robinhood on user experience and attracting new demographics. Schwab's challenge is to continue innovating and maintaining its cost advantage while catering to diverse client needs, from self-directed traders to high-net-worth individuals seeking personalized advice.
Income Statements:
Quarterly
Annual
    Unit: USD2025-09-30 2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2021-06-30 2021-03-31 
                 
      net revenues
                 
      interest revenue
    3,956,000,000 3,787,000,000 3,757,000,000 3,851,000,000 3,928,000,000 3,817,000,000 3,941,000,000 3,963,000,000 4,028,000,000 4,104,000,000 4,016,000,000 2,068,000,000 2,015,000,000 
      interest expense
    -906,000,000 -965,000,000 -1,051,000,000 -1,320,000,000 -1,706,000,000 -1,659,000,000 -1,708,000,000 -1,833,000,000 -1,791,000,000 -1,814,000,000 -1,246,000,000 -121,000,000 -104,000,000 
      net interest revenue
    3,050,000,000 2,822,000,000 2,706,000,000 2,531,000,000 2,222,000,000 2,158,000,000 2,233,000,000 2,130,000,000 2,237,000,000 2,290,000,000 2,770,000,000 1,947,000,000 1,911,000,000 
      asset management and administration fees
    1,673,000,000 1,570,000,000 1,530,000,000 1,509,000,000 1,476,000,000 1,383,000,000 1,348,000,000 1,241,000,000 1,224,000,000 1,173,000,000 1,118,000,000 1,047,000,000 1,016,000,000 
      trading revenue
    995,000,000 952,000,000 908,000,000 873,000,000 797,000,000 777,000,000 817,000,000 767,000,000 768,000,000 803,000,000 892,000,000 955,000,000 1,216,000,000 
      bank deposit account fees
    247,000,000 247,000,000 245,000,000 241,000,000 152,000,000 153,000,000 183,000,000 174,000,000 205,000,000 175,000,000 151,000,000 337,000,000 351,000,000 
      other
    170,000,000 260,000,000 210,000,000 175,000,000 200,000,000 219,000,000 159,000,000 147,000,000 172,000,000 215,000,000 185,000,000 241,000,000 221,000,000 
      total net revenues
    6,135,000,000 5,851,000,000 5,599,000,000 5,329,000,000 4,847,000,000 4,690,000,000 4,740,000,000 4,459,000,000 4,606,000,000 4,656,000,000 5,116,000,000 4,527,000,000 4,715,000,000 
      expenses excluding interest
                 
      compensation and benefits
    1,653,000,000 1,536,000,000 1,672,000,000 1,533,000,000 1,522,000,000 1,450,000,000 1,538,000,000 1,409,000,000 1,770,000,000 1,498,000,000 1,638,000,000 1,318,000,000 1,430,000,000 
      professional services
    293,000,000 291,000,000 269,000,000 297,000,000 256,000,000 259,000,000 241,000,000 253,000,000 275,000,000 272,000,000 258,000,000 247,000,000 226,000,000 
      occupancy and equipment
    280,000,000 270,000,000 274,000,000 276,000,000 271,000,000 248,000,000 265,000,000 331,000,000 305,000,000 319,000,000 299,000,000 239,000,000 237,000,000 
      advertising and market development
    101,000,000 108,000,000 96,000,000 101,000,000 101,000,000 107,000,000 88,000,000 104,000,000 102,000,000 103,000,000 88,000,000 128,000,000 116,000,000 
      communications
    149,000,000 176,000,000 153,000,000 131,000,000 147,000,000 172,000,000 141,000,000 144,000,000 151,000,000 188,000,000 146,000,000 166,000,000 147,000,000 
      depreciation and amortization
    212,000,000 215,000,000 217,000,000 224,000,000 231,000,000 233,000,000 228,000,000 238,000,000 198,000,000 191,000,000 177,000,000 135,000,000 129,000,000 
      amortization of acquired intangible assets
    127,000,000 128,000,000 130,000,000 130,000,000 130,000,000 129,000,000 130,000,000 130,000,000 135,000,000 134,000,000 135,000,000 154,000,000 154,000,000 
      regulatory fees and assessments
    59,000,000 77,000,000 89,000,000 89,000,000 88,000,000 96,000,000 125,000,000 270,000,000 114,000,000 80,000,000 83,000,000 66,000,000 78,000,000 
      total expenses excluding interest
    3,114,000,000 3,048,000,000 3,144,000,000 3,024,000,000 3,005,000,000 2,943,000,000 2,942,000,000 3,265,000,000 3,223,000,000 2,965,000,000 3,006,000,000 2,808,000,000 2,755,000,000 
      income before taxes on income
    3,021,000,000 2,803,000,000 2,455,000,000 2,305,000,000 1,842,000,000 1,747,000,000 1,798,000,000 1,194,000,000 1,383,000,000 1,691,000,000 2,110,000,000 1,719,000,000 1,960,000,000 
      taxes on income
    663,000,000 677,000,000 546,000,000 465,000,000 434,000,000 415,000,000 436,000,000 149,000,000 258,000,000 397,000,000 507,000,000 454,000,000 476,000,000 
      net income
    2,358,000,000 2,126,000,000 1,909,000,000 1,840,000,000 1,408,000,000 1,332,000,000 1,362,000,000 1,045,000,000 1,125,000,000 1,294,000,000 1,603,000,000 1,265,000,000 1,484,000,000 
      yoy
    67.47% 59.61% 40.16% 76.08% 25.16% 2.94% -15.03% -17.39% -24.19%     
      qoq
    10.91% 11.37% 3.75% 30.68% 5.71% -2.20% 30.33% -7.11% -13.06% -19.28% 26.72% -14.76%  
      preferred stock dividends and other
    81,000,000 149,000,000 113,000,000 123,000,000 109,000,000 121,000,000 111,000,000 119,000,000 108,000,000 121,000,000 70,000,000 148,000,000 96,000,000 
      net income available to common stockholders
    2,277,000,000 1,977,000,000 1,796,000,000 1,717,000,000 1,299,000,000 1,211,000,000 1,251,000,000 926,000,000 1,017,000,000 1,173,000,000 1,533,000,000 1,117,000,000 1,388,000,000 
      weighted-average common shares outstanding:
                 
      basic
    1,806,000,000 1,817,000,000 1,817,000,000 1,828,000,000 1,829,000,000 1,828,000,000 1,825,000,000 1,824,000,000 1,821,000,000 1,820,000,000 1,834,000,000 1,886,000,000 1,882,000,000 
      diluted
    1,811,000,000 1,822,000,000 1,822,000,000 1,834,000,000 1,834,000,000 1,834,000,000 1,831,000,000 1,831,000,000 1,827,000,000 1,825,000,000 1,842,000,000 1,896,000,000 1,892,000,000 
      earnings per common shares outstanding :
                 
      basic
    1,260,000 1,090,000 990,000 940,000 710,000 660,000 690,000 510,000 560,000 640,000 840,000 590,000 740,000 
      diluted
    1,260,000 1,080,000 990,000 940,000 710,000 660,000 680,000 510,000 560,000 640,000 830,000 590,000 730,000 
      earnings per common shares outstanding
                 
      basic
    1,260,000 1,090,000 990,000 940,000 710,000 660,000 690,000 510,000 560,000 640,000 840,000 590,000 740,000 
      diluted
    1,260,000 1,080,000 990,000 940,000 710,000 660,000 680,000 510,000 560,000 640,000 830,000 590,000 730,000 
                 
    Balance Sheets:
    Quarterly
    Annual
      Unit: USD2025-09-30 2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 2021-03-31 2020-12-31 2020-09-30 2020-06-30 2020-03-31 2019-12-31 2019-09-30 2019-06-30 2019-03-31 2018-12-31 2018-06-30 2018-03-31 2017-09-30 2017-06-30 2016-12-31 2016-09-30 2016-06-30 2016-03-31 2015-12-31 2015-09-30 2015-06-30 2015-03-31 2014-06-30 2014-03-31 2013-09-30 2013-06-30 2013-03-31 2012-12-31 2012-09-30 2012-06-30 2012-03-31 2011-12-31 2011-09-30 2011-06-30 2011-03-31 
                                                           
        assets
                                                           
        cash and cash equivalents
      30,572,000,000 32,195,000,000 35,009,000,000 42,083,000,000 34,850,000,000 25,350,000,000 31,752,000,000 43,337,000,000 33,251,000,000 47,651,000,000 49,162,000,000 40,195,000,000 46,486,000,000 64,550,000,000 91,126,000,000 62,975,000,000 34,323,000,000 30,337,000,000 48,182,000,000 40,348,000,000 27,465,000,000 33,574,000,000 68,458,000,000 29,345,000,000 20,252,000,000 24,199,000,000 32,558,000,000 27,938,000,000 13,250,000,000 14,145,000,000 12,253,000,000 9,575,000,000 10,828,000,000 10,431,000,000 12,976,000,000 10,457,000,000 11,978,000,000 10,366,000,000 9,017,000,000 9,011,000,000 6,832,000,000 7,173,000,000 7,362,000,000 6,234,000,000 6,931,000,000 12,663,000,000 8,523,000,000 8,089,000,000 6,794,000,000 8,679,000,000 6,376,000,000 6,466,000,000 5,548,000,000 
        cash and investments segregated and on deposit for regulatory purposes
      47,754,000,000 45,568,000,000 38,408,000,000 38,221,000,000 33,671,000,000 21,737,000,000 25,905,000,000 31,836,000,000 18,576,000,000 25,083,000,000 31,037,000,000 42,983,000,000 44,118,000,000 53,466,000,000 54,445,000,000 53,949,000,000 42,300,000,000 39,919,000,000 40,423,000,000 50,399,000,000 29,579,000,000 33,188,000,000 34,309,000,000 20,483,000,000 16,164,000,000 14,146,000,000 13,924,000,000 13,563,000,000 11,012,000,000 12,823,000,000               26,897,000,000 28,469,000,000 25,041,000,000 22,723,000,000 26,905,000,000 26,034,000,000 27,009,000,000 23,842,000,000 23,071,000,000 
        receivables from brokers, dealers, and clearing organizations
      4,728,000,000 4,304,000,000 2,938,000,000 2,440,000,000                     1,317,000,000 463,000,000 616,000,000 553,000,000 1,025,000,000 894,000,000 665,000,000 910,000,000 728,000,000 947,000,000 1,008,000,000 1,105,000,000 582,000,000 583,000,000 917,000,000 457,000,000 522,000,000 482,000,000 511,000,000 395,000,000 467,000,000 333,000,000 607,000,000 317,000,000 588,000,000 230,000,000 562,000,000 456,000,000 495,000,000 
        receivables from brokerage clients — net
      93,788,000,000 82,785,000,000 84,449,000,000 85,374,000,000 74,016,000,000 72,836,000,000 71,169,000,000 68,667,000,000 69,062,000,000 65,162,000,000 63,187,000,000 66,591,000,000 73,859,000,000 76,130,000,000 84,070,000,000 90,565,000,000 86,553,000,000 82,245,000,000 74,711,000,000 64,440,000,000 25,441,000,000 21,421,000,000 19,001,000,000 21,767,000,000 21,069,000,000 21,428,000,000 20,529,000,000 21,651,000,000 22,351,000,000 21,153,000,000 18,461,000,000 17,993,000,000 17,155,000,000 16,380,000,000 16,822,000,000 15,961,000,000 17,313,000,000 17,089,000,000 16,618,000,000 16,013,000,000 14,670,000,000 14,571,000,000 13,124,000,000 12,825,000,000 12,454,000,000 13,458,000,000 11,914,000,000 11,955,000,000 11,207,000,000 11,072,000,000 11,081,000,000 11,644,000,000 11,311,000,000 
        available for sale securities
      62,308,000,000 67,612,000,000 74,828,000,000 82,994,000,000 90,018,000,000 93,562,000,000 101,086,000,000 107,646,000,000 110,272,000,000 125,769,000,000 141,334,000,000 147,871,000,000 236,517,000,000 265,277,000,000 272,049,000,000 390,054,000,000 376,968,000,000 359,622,000,000 342,006,000,000 337,400,000,000 303,758,000,000 281,216,000,000 221,232,000,000 61,422,000,000 56,483,000,000 54,648,000,000 60,005,000,000 66,578,000,000 55,522,000,000 51,827,000,000 48,062,000,000 45,634,000,000 77,365,000,000                     
        held to maturity securities
      136,693,000,000 139,684,000,000 143,815,000,000 146,453,000,000 149,862,000,000 153,179,000,000 156,371,000,000 159,452,000,000 162,452,000,000 166,328,000,000 169,911,000,000 173,074,000,000 96,323,000,000 100,117,000,000 105,286,000,000         134,706,000,000 140,194,000,000 138,326,000,000 132,420,000,000 144,009,000,000 136,792,000,000 125,683,000,000                        
        bank loans — net
      53,570,000,000 50,405,000,000 47,121,000,000 45,215,000,000 43,311,000,000 42,182,000,000 40,783,000,000 40,439,000,000 40,327,000,000 40,061,000,000 39,964,000,000 40,505,000,000 40,379,000,000 39,564,000,000 37,207,000,000 34,636,000,000 31,570,000,000 28,895,000,000 25,421,000,000 23,813,000,000 22,286,000,000 20,871,000,000 19,521,000,000 18,212,000,000 16,895,000,000 16,639,000,000 16,510,000,000 16,609,000,000 16,569,000,000 16,389,000,000 16,232,000,000 15,817,000,000 15,403,000,000 14,858,000,000 14,670,000,000 14,417,000,000 14,334,000,000 14,252,000,000 14,014,000,000 13,603,000,000              
        equipment, office facilities, and property — net
      3,136,000,000 3,197,000,000 3,276,000,000 3,338,000,000 3,340,000,000 3,436,000,000 3,584,000,000 3,690,000,000 3,730,000,000 3,686,000,000 3,716,000,000 3,714,000,000 3,687,000,000 3,670,000,000 3,499,000,000 3,442,000,000 3,164,000,000 3,136,000,000 3,054,000,000 2,883,000,000 2,346,000,000 2,314,000,000 2,291,000,000 2,128,000,000 2,017,000,000 1,909,000,000 1,813,000,000 1,769,000,000 1,599,000,000 1,540,000,000 1,392,000,000 1,335,000,000 1,299,000,000 1,266,000,000 1,242,000,000 1,159,000,000 1,145,000,000 1,126,000,000 1,091,000,000 1,058,000,000 883,000,000 820,000,000 738,000,000 711,000,000 681,000,000 675,000,000 672,000,000 677,000,000 684,000,000 685,000,000 665,000,000 639,000,000 627,000,000 
        goodwill
      11,951,000,000 11,951,000,000 11,951,000,000 11,951,000,000 11,951,000,000 11,951,000,000 11,951,000,000 11,951,000,000 11,951,000,000 11,951,000,000 11,951,000,000 11,951,000,000 11,951,000,000 11,951,000,000 11,952,000,000 11,952,000,000 11,952,000,000 11,952,000,000 11,952,000,000 11,952,000,000 1,737,000,000 1,733,000,000 1,227,000,000 1,227,000,000 1,227,000,000 1,227,000,000 1,227,000,000 1,227,000,000 1,227,000,000 1,227,000,000 1,227,000,000 1,227,000,000 1,227,000,000 1,227,000,000 1,227,000,000 1,227,000,000 1,227,000,000 1,227,000,000 1,227,000,000 1,227,000,000 1,227,000,000 1,227,000,000 1,227,000,000 1,231,000,000 1,231,000,000 1,228,000,000 1,159,000,000 1,165,000,000 1,164,000,000 1,161,000,000 1,138,000,000 631,000,000 631,000,000 
        acquired intangible assets — net
      7,360,000,000 7,487,000,000 7,615,000,000 7,743,000,000 7,873,000,000 8,003,000,000 8,131,000,000 8,260,000,000 8,390,000,000 8,524,000,000 8,659,000,000 8,789,000,000 8,923,000,000 9,075,000,000 9,227,000,000 9,379,000,000 9,532,000,000 9,686,000,000 9,838,000,000 9,991,000,000 1,258,000,000 1,278,000,000                                
        other assets
      13,395,000,000 13,748,000,000 13,493,000,000 14,031,000,000 17,163,000,000 17,439,000,000 18,052,000,000 17,900,000,000 17,193,000,000 17,290,000,000 16,631,000,000 16,099,000,000 15,320,000,000 13,757,000,000 12,089,000,000 10,318,000,000 11,186,000,000 8,740,000,000 7,870,000,000 7,783,000,000 5,485,000,000 4,889,000,000 4,740,000,000 4,715,000,000 2,872,000,000 2,798,000,000 2,692,000,000 2,046,000,000 1,917,000,000 2,038,000,000 1,571,000,000 1,432,000,000 1,408,000,000 1,292,000,000 1,291,000,000 1,185,000,000 1,174,000,000 966,000,000 882,000,000 856,000,000 780,000,000 740,000,000 770,000,000 758,000,000 787,000,000 813,000,000 775,000,000 767,000,000 783,000,000 818,000,000 774,000,000 957,000,000 958,000,000 
        total assets
      465,255,000,000 458,936,000,000 462,903,000,000 479,843,000,000 466,055,000,000 449,675,000,000 468,784,000,000 493,178,000,000 475,204,000,000 511,505,000,000 535,552,000,000 551,772,000,000 577,563,000,000 637,557,000,000 680,950,000,000 667,270,000,000 607,548,000,000 574,532,000,000 563,457,000,000 549,009,000,000 419,355,000,000 400,484,000,000 370,779,000,000 294,005,000,000 278,987,000,000 276,321,000,000 282,815,000,000 296,482,000,000 261,882,000,000 248,320,000,000 230,714,000,000 220,601,000,000 223,383,000,000 209,337,000,000 198,052,000,000 190,998,000,000 183,718,000,000 170,402,000,000 163,627,000,000 160,169,000,000 143,401,000,000 144,066,000,000 140,211,000,000 135,907,000,000 133,324,000,000 133,637,000,000 117,658,000,000 111,816,000,000 111,482,000,000 108,553,000,000 102,906,000,000 97,572,000,000 94,883,000,000 
        liabilities and stockholders’ equity
                                                           
        bank deposits
      239,057,000,000 233,058,000,000 246,160,000,000 259,121,000,000 246,462,000,000 252,420,000,000 269,460,000,000 289,953,000,000 284,408,000,000 304,414,000,000 325,745,000,000 366,724,000,000 395,715,000,000 442,003,000,000 465,827,000,000 443,778,000,000 395,275,000,000 368,638,000,000 369,898,000,000 358,022,000,000 320,717,000,000 301,566,000,000 277,477,000,000 220,094,000,000 209,327,000,000 208,375,000,000 219,454,000,000 231,423,000,000 199,922,000,000 190,184,000,000 165,263,000,000 162,300,000,000 163,454,000,000 149,630,000,000 137,295,000,000 135,689,000,000 129,502,000,000 119,017,000,000 112,911,000,000 109,503,000,000              
        payables to brokers, dealers, and clearing organizations
      22,407,000,000 18,584,000,000 15,744,000,000 13,336,000,000                     1,736,000,000 4,622,000,000 1,602,000,000 1,831,000,000 3,319,000,000 1,122,000,000 5,427,000,000 1,934,000,000 2,407,000,000 3,497,000,000 3,392,000,000 2,848,000,000 2,588,000,000 2,707,000,000 2,518,000,000 2,410,000,000 1,725,000,000 1,918,000,000 1,207,000,000 2,150,000,000 1,152,000,000 1,068,000,000 1,445,000,000 1,332,000,000 1,219,000,000 1,098,000,000 1,358,000,000 1,356,000,000 1,626,000,000 
        payables to brokerage clients
      115,397,000,000 109,355,000,000 100,579,000,000 101,559,000,000 89,164,000,000 79,966,000,000 84,005,000,000 84,786,000,000 72,818,000,000 84,795,000,000 87,553,000,000 97,438,000,000 110,012,000,000 114,880,000,000 125,307,000,000 125,671,000,000 113,052,000,000 105,012,000,000 101,339,000,000 104,201,000,000 52,006,000,000 50,135,000,000 49,251,000,000 39,220,000,000 35,622,000,000 31,013,000,000 29,701,000,000 32,726,000,000 30,347,000,000 31,088,000,000 31,480,000,000 33,039,000,000 35,894,000,000 32,961,000,000 32,679,000,000 32,282,000,000 33,185,000,000 31,040,000,000 31,480,000,000 31,617,000,000 31,484,000,000 32,308,000,000 34,532,000,000 36,852,000,000 36,888,000,000 40,330,000,000 34,761,000,000 31,833,000,000 36,357,000,000 35,489,000,000 36,595,000,000 33,917,000,000 32,106,000,000 
        accrued expenses and other liabilities
      11,420,000,000 10,808,000,000 11,011,000,000 12,325,000,000 27,579,000,000 16,491,000,000 17,637,000,000 18,400,000,000 16,041,000,000 13,836,000,000 13,220,000,000 13,124,000,000 13,451,000,000 13,699,000,000 15,611,000,000 17,791,000,000 19,249,000,000 21,224,000,000 16,428,000,000 17,094,000,000 7,465,000,000 9,442,000,000 9,259,000,000 5,516,000,000 3,521,000,000 3,567,000,000 3,604,000,000 2,954,000,000 2,408,000,000 2,468,000,000 2,249,000,000 2,021,000,000 2,331,000,000 1,902,000,000 1,820,000,000 1,989,000,000 2,151,000,000 1,549,000,000 1,401,000,000 1,586,000,000 1,433,000,000 1,532,000,000 1,328,000,000 1,210,000,000 1,453,000,000 1,641,000,000 1,455,000,000 1,285,000,000 1,310,000,000 1,397,000,000 1,218,000,000 1,222,000,000 1,400,000,000 
        other short-term borrowings
      6,541,000,000 8,472,000,000 6,927,000,000 5,999,000,000 10,593,000,000 9,996,000,000 8,405,000,000 6,553,000,000 7,550,000,000 7,831,000,000 7,071,000,000                                           
        federal home loan bank borrowings
      850,000,000 9,000,000,000 11,500,000,000 16,700,000,000 22,600,000,000 24,400,000,000 24,000,000,000 26,400,000,000 31,800,000,000 41,000,000,000 45,600,000,000                                           
        long-term debt
      20,199,000,000 20,208,000,000 21,471,000,000 22,428,000,000 22,442,000,000 22,449,000,000 22,865,000,000 26,128,000,000 24,803,000,000 22,482,000,000 20,016,000,000 20,828,000,000 20,844,000,000 21,112,000,000 21,873,000,000 18,914,000,000 19,530,000,000 18,708,000,000 17,698,000,000 13,632,000,000 7,836,000,000 8,526,000,000 8,522,000,000 7,430,000,000 7,427,000,000 7,424,000,000 6,829,000,000 6,878,000,000 5,789,000,000 4,128,000,000 3,268,000,000 3,518,000,000 2,876,000,000 2,876,000,000 2,876,000,000 2,877,000,000 2,890,000,000 2,893,000,000 2,894,000,000 2,895,000,000 1,901,000,000 1,902,000,000 1,904,000,000 1,630,000,000 1,631,000,000 1,632,000,000 1,776,000,000 1,999,000,000 2,000,000,000 2,001,000,000 2,002,000,000 2,004,000,000 2,005,000,000 
        total liabilities
      415,871,000,000 409,485,000,000 413,392,000,000 431,468,000,000 418,840,000,000 405,722,000,000 426,372,000,000 452,220,000,000 437,420,000,000 474,358,000,000 499,205,000,000 515,164,000,000 540,522,000,000 593,044,000,000 632,852,000,000 611,009,000,000 550,106,000,000 517,082,000,000 507,863,000,000 492,949,000,000 388,024,000,000 369,669,000,000 344,509,000,000 272,260,000,000 257,633,000,000 255,001,000,000 261,190,000,000 275,812,000,000 241,785,000,000 228,990,000,000 212,687,000,000 203,112,000,000 206,962,000,000 193,867,000,000 183,062,000,000 176,485,000,000 170,316,000,000 157,206,000,000 151,204,000,000 148,011,000,000 132,231,000,000 133,251,000,000 130,158,000,000 126,187,000,000 123,548,000,000 124,048,000,000 108,193,000,000 102,706,000,000 103,145,000,000 100,839,000,000 95,251,000,000 90,838,000,000 88,396,000,000 
        stockholders’ equity:
                                                           
        preferred stock — .01 par value per share...
      6,763,000,000 6,763,000,000 9,191,000,000 9,191,000,000 9,191,000,000 9,191,000,000 9,191,000,000 9,191,000,000 9,191,000,000 9,191,000,000 9,191,000,000 9,706,000,000 10,297,000,000 10,694,000,000 10,694,000,000 9,954,000,000 9,954,000,000 9,954,000,000 10,539,000,000 7,733,000,000 5,263,000,000 5,263,000,000 2,793,000,000 2,793,000,000 2,793,000,000 2,793,000,000 2,793,000,000 2,793,000,000 2,793,000,000 2,793,000,000               866,000,000 865,000,000 864,000,000 863,000,000 394,000,000     
        common stock — 3 billion shares authorized; .01 par value per share...
      21,000,000 21,000,000 21,000,000 20,000,000 20,000,000 20,000,000 20,000,000 20,000,000 20,000,000 20,000,000 20,000,000 20,000,000 20,000,000 20,000,000 20,000,000 20,000,000 20,000,000 20,000,000 20,000,000 20,000,000 15,000,000 15,000,000 15,000,000 15,000,000 15,000,000 15,000,000 15,000,000 15,000,000 15,000,000 15,000,000               15,000,000 15,000,000 15,000,000 15,000,000 15,000,000 15,000,000 15,000,000 14,000,000 14,000,000 
        nonvoting common stock — 300 million shares authorized; .01 par value per share...
         1,000,000 1,000,000 1,000,000 1,000,000 1,000,000 1,000,000 1,000,000 1,000,000 1,000,000 1,000,000 1,000,000 1,000,000 1,000,000 1,000,000 1,000,000 1,000,000 1,000,000                                  
        additional paid-in capital
      27,910,000,000 27,813,000,000 27,664,000,000 27,639,000,000 27,548,000,000 27,470,000,000 27,358,000,000 27,330,000,000 27,293,000,000 27,220,000,000 27,136,000,000 27,075,000,000 26,975,000,000 26,918,000,000 26,826,000,000 26,741,000,000 26,755,000,000 26,708,000,000 26,629,000,000 26,515,000,000 4,797,000,000 4,760,000,000 4,714,000,000 4,656,000,000 4,640,000,000 4,599,000,000 4,548,000,000 4,499,000,000 4,447,000,000 4,397,000,000 4,365,000,000 4,336,000,000 4,267,000,000 4,254,000,000 4,223,000,000 4,189,000,000 4,152,000,000 4,160,000,000 4,124,000,000 4,085,000,000 4,012,000,000 3,982,000,000 3,964,000,000 3,932,000,000 3,911,000,000 3,881,000,000 3,890,000,000 3,870,000,000 3,842,000,000 3,826,000,000 3,822,000,000 3,087,000,000 3,061,000,000 
        retained earnings
      42,170,000,000 40,374,000,000 38,882,000,000 37,568,000,000 36,303,000,000 35,458,000,000 34,701,000,000 33,901,000,000 33,429,000,000 32,865,000,000 32,144,000,000 31,066,000,000 29,651,000,000 28,174,000,000 26,895,000,000 25,992,000,000 24,880,000,000 23,809,000,000 23,029,000,000 21,975,000,000 21,261,000,000 20,876,000,000 20,487,000,000 19,960,000,000 19,374,000,000 18,680,000,000 18,017,000,000 17,329,000,000 15,903,000,000 15,222,000,000 13,963,000,000 13,495,000,000 12,649,000,000 12,261,000,000 11,882,000,000 11,567,000,000 11,253,000,000 10,952,000,000 10,664,000,000 10,412,000,000 9,715,000,000 9,492,000,000 9,034,000,000 8,830,000,000 8,674,000,000 8,554,000,000 8,442,000,000 8,280,000,000 8,097,000,000 7,978,000,000 7,892,000,000 7,745,000,000 7,580,000,000 
        treasury stock
      -15,682,000,000 -12,929,000,000 -12,626,000,000 -11,196,000,000 -11,230,000,000 -11,251,000,000 -11,283,000,000 -11,354,000,000 -11,398,000,000 -11,420,000,000 -11,455,000,000 -8,639,000,000 -6,751,000,000 -5,272,000,000 -5,293,000,000 -5,338,000,000 -5,421,000,000 -5,450,000,000 -5,502,000,000 -5,578,000,000 -5,691,000,000 -5,710,000,000 -5,734,000,000 -5,767,000,000 -5,612,000,000 -4,866,000,000 -3,677,000,000 -3,714,000,000 -2,783,000,000 -2,837,000,000               -3,990,000,000 -4,024,000,000 -4,058,000,000 -4,072,000,000 -4,087,000,000 -4,113,000,000 -4,130,000,000 -4,157,000,000 -4,202,000,000 
        accumulated other comprehensive income
      -11,798,000,000 -12,591,000,000 -13,621,000,000 -14,848,000,000 -14,618,000,000 -16,936,000,000 -17,576,000,000 -18,131,000,000 -20,752,000,000 -20,730,000,000 -20,690,000,000 -22,621,000,000 -23,152,000,000 -16,022,000,000 -11,045,000,000 -1,109,000,000 1,253,000,000 2,408,000,000 878,000,000 5,394,000,000 5,686,000,000 5,611,000,000 3,995,000,000 88,000,000 144,000,000 99,000,000 -71,000,000 -252,000,000 -278,000,000 -260,000,000 -106,000,000 -112,000,000 -163,000,000 31,000,000 -17,000,000 -120,000,000 -134,000,000 19,000,000 174,000,000 231,000,000 186,000,000 108,000,000 46,000,000 3,000,000 300,000,000 298,000,000 312,000,000 154,000,000 76,000,000 8,000,000 56,000,000 45,000,000 34,000,000 
        total stockholders’ equity
      49,384,000,000 49,451,000,000 49,511,000,000 48,375,000,000 47,215,000,000 43,953,000,000 42,412,000,000 40,958,000,000 37,784,000,000 37,147,000,000 36,347,000,000 36,608,000,000 37,041,000,000 44,513,000,000 48,098,000,000 56,261,000,000 57,442,000,000 57,450,000,000 55,594,000,000 56,060,000,000 31,331,000,000 30,815,000,000 26,270,000,000 21,745,000,000 21,354,000,000 21,320,000,000 21,625,000,000 20,670,000,000 20,097,000,000 19,330,000,000 18,027,000,000 17,489,000,000 16,421,000,000 15,470,000,000 14,990,000,000 14,513,000,000 13,402,000,000 13,196,000,000 12,423,000,000 12,158,000,000 11,170,000,000 10,815,000,000 10,053,000,000 9,720,000,000 9,776,000,000 9,589,000,000 9,465,000,000 9,110,000,000 8,337,000,000 7,714,000,000 7,655,000,000 6,734,000,000 6,487,000,000 
        total liabilities and stockholders’ equity
      465,255,000,000 458,936,000,000 462,903,000,000 479,843,000,000 466,055,000,000 449,675,000,000 468,784,000,000 493,178,000,000 475,204,000,000 511,505,000,000 535,552,000,000 551,772,000,000 577,563,000,000 637,557,000,000 680,950,000,000 667,270,000,000 607,548,000,000 574,532,000,000 563,457,000,000 549,009,000,000 419,355,000,000 400,484,000,000 370,779,000,000 294,005,000,000 278,987,000,000 276,321,000,000 282,815,000,000 296,482,000,000 261,882,000,000 248,320,000,000 230,714,000,000 220,601,000,000 223,383,000,000 209,337,000,000 198,052,000,000 190,998,000,000 183,718,000,000 170,402,000,000 163,627,000,000 160,169,000,000 143,401,000,000 144,066,000,000 140,211,000,000 135,907,000,000 133,324,000,000 133,637,000,000 117,658,000,000 111,816,000,000 111,482,000,000 108,553,000,000 102,906,000,000 97,572,000,000 94,883,000,000 
        short-term borrowings
                 17,050,000,000 500,000,000 1,350,000,000 4,234,000,000 4,855,000,000 3,000,000,000 3,500,000,000 2,500,000,000            5,000,000,000 300,000,000  3,001,000,000 5,000,000,000 800,000,000                  
        other securities owned — at fair value
                              497,000,000 538,000,000 521,000,000 539,000,000 525,000,000 500,000,000 427,000,000 460,000,000 449,000,000 858,000,000 525,000,000 485,000,000 533,000,000 470,000,000 611,000,000 657,000,000 583,000,000 456,000,000 482,000,000 488,000,000 545,000,000 636,000,000 513,000,000 425,000,000 456,000,000 593,000,000 448,000,000 410,000,000 386,000,000 
        intangible assets — net
                                  93,000,000 101,000,000 115,000,000 125,000,000 144,000,000 154,000,000 163,000,000 172,000,000 181,000,000 192,000,000 204,000,000 216,000,000 244,000,000 255,000,000 278,000,000 290,000,000 302,000,000 319,000,000 292,000,000 304,000,000 316,000,000 326,000,000 332,000,000   
        (including resale agreements of 7,247 at september 30, 2017 and 9,547
                                                           
        at december 31, 2016)
                                    15,933,000,000 18,483,000,000                      
        held to maturity securities (fair value — 114,332 at september 30, 2017 and
                                                           
        74,444 at december 31, 2016)
                                    114,376,000,000 107,610,000,000                      
        of 2,835 at september 30, 2017 and december 31, 2016
                                    2,783,000,000                       
        shares issued
                                    15,000,000 15,000,000                      
        154,793,560 shares at december 31, 2016
                                    -2,993,000,000 -3,028,000,000                      
        (including resale agreements of 7,588 at june 30, 2017 and 9,547
                                                           
        held to maturity securities (fair value — 107,446 at june 30, 2017 and
                                                           
        of 2,835 at june 30, 2017 and december 31, 2016
                                     2,783,000,000                      
        (including resale agreements of 9,547 and 8,088 at december 31, 2016
                                                           
        and 2015, respectively)
                                      22,174,000,000                     
        held to maturity securities (fair value — 74,444 and 50,088 at december 31,
                                                           
        2016 and 2015, respectively)
                                      75,203,000,000                     
        of 2,835 and 1,485 at december 31, 2016 and 2015, respectively
                                      2,783,000,000                     
        1,487,543,446 shares issued
                                      15,000,000 15,000,000 15,000,000 15,000,000 15,000,000 15,000,000 15,000,000 15,000,000 15,000,000 15,000,000 15,000,000 15,000,000          
        at december 31, 2016 and 2015, respectively
                                      -3,130,000,000                     
        (including resale agreements of 9,425 at september 30, 2016 and 8,088
                                                           
        at december 31, 2015)
                                       20,077,000,000 18,593,000,000 20,260,000,000                  
        securities available for sale
                                       75,791,000,000 74,228,000,000 71,516,000,000 65,646,000,000 66,354,000,000 63,415,000,000 61,366,000,000 53,203,000,000 53,080,000,000 51,865,000,000 48,414,000,000 48,809,000,000 46,123,000,000 42,448,000,000 40,049,000,000 37,818,000,000 33,965,000,000 28,962,000,000 27,208,000,000 26,046,000,000 
        securities held to maturity (fair value — 67,843 at september 30, 2016 and
                                                           
        50,088 at december 31, 2015)
                                       66,056,000,000 55,307,000,000 53,054,000,000                  
        of 2,235 at september 30, 2016 and 1,485 at december 31, 2015
                                       2,192,000,000                    
        167,205,881 shares at december 31, 2015
                                       -3,283,000,000 -3,302,000,000 -3,324,000,000                  
        (including resale agreements of 7,270 at june 30, 2016 and 8,088
                                                           
        securities held to maturity (fair value — 57,195 at june 30, 2016 and
                                                           
        of 2,235 at june 30, 2016 and 1,485 at december 31, 2015
                                        2,189,000,000                   
        (including resale agreements of 8,263 at march 31, 2016 and 8,088
                                                           
        securities held to maturity (fair value — 54,358 at march 31, 2016 and
                                                           
        of 2,235 at march 31, 2016 and 1,485 at december 31, 2015
                                         2,186,000,000                  
        (including resale agreements of 8,088 and 10,186 at december 31, 2015
                                                           
        and 2014, respectively)
                                          19,598,000,000                 
        securities held to maturity (fair value — 50,088 and 34,743 at december 31,
                                                           
        2015 and 2014, respectively)
                                          50,007,000,000                 
        of 1,485 and 885 at december 31, 2015 and 2014, respectively
                                          1,459,000,000                 
        at december 31, 2015 and 2014, respectively
                                          -3,343,000,000                 
        (including resale agreements of 7,852 at september 30, 2015 and 10,186
                                                           
        at december 31, 2014)
                                           17,243,000,000 17,884,000,000 19,384,000,000              
        securities held to maturity (fair value — 41,297 at september 30, 2015 and
                                                           
        34,743 at december 31, 2014)
                                           40,534,000,000 37,747,000,000 36,321,000,000              
        of 1,485 at september 30, 2015 and 885 at december 31, 2014
                                           1,457,000,000                
        176,821,202 shares at december 31, 2014
                                           -3,407,000,000 -3,428,000,000 -3,458,000,000              
        (including resale agreements of 8,422 at june 30, 2015 and 10,186
                                                           
        securities held to maturity (fair value — 37,979 at june 30, 2015 and
                                                           
        preference of 885
                                            874,000,000 873,000,000 871,000,000 870,000,000            
        (including resale agreements of 9,806 at march 31, 2015 and 10,186
                                                           
        securities held to maturity (fair value — 37,110 at march 31, 2015 and
                                                           
        (including resale agreements of 10,440 at june 30, 2014 and 14,016
                                                           
        at december 31, 2013)
                                              19,093,000,000 20,548,000,000            
        securities held to maturity (fair value — 32,647 at june 30, 2014 and
                                                           
        29,490 at december 31, 2013)
                                              32,495,000,000 32,123,000,000            
        loans to banking clients — net
                                              12,869,000,000 12,591,000,000 12,115,000,000 11,732,000,000 11,300,000,000 10,726,000,000 10,102,000,000 9,837,000,000 9,760,000,000 9,812,000,000 9,700,000,000 9,471,000,000 9,130,000,000 
        deposits from banking clients
                                              95,688,000,000 95,591,000,000 91,187,000,000 84,345,000,000 82,424,000,000 79,377,000,000 68,756,000,000 66,257,000,000 62,259,000,000 60,854,000,000 54,078,000,000 52,339,000,000 51,259,000,000 
        190,657,263 shares at december 31, 2013
                                              -3,629,000,000 -3,652,000,000            
        (including resale agreements of 11,776 at march 31, 2014 and 14,016
                                                           
        securities held to maturity (fair value — 31,669 at march 31, 2014 and
                                                           
        (including resale agreements of 13,461 at september 30, 2013 and 19,325
                                                           
        at december 31, 2012)
                                                23,520,000,000 27,011,000,000          
        securities held to maturity (fair value — 27,717 at september 30, 2013 and
                                                           
        18,732 at december 31, 2012)
                                                28,219,000,000 25,818,000,000          
        preference of 885 at both september 30, 2013 and december 31, 2012
                                                868,000,000           
        210,014,305 shares at december 31, 2012
                                                -3,874,000,000 -3,927,000,000          
        (including resale agreements of 18,214 at june 30, 2013 and 19,325
                                                           
        securities held to maturity (fair value — 25,288 at june 30, 2013 and
                                                           
        preference of 885 at both june 30, 2013 and december 31, 2012
                                                 867,000,000          
        securities held to maturity
                                                  22,920,000,000 18,194,000,000 15,612,000,000 15,506,000,000 14,955,000,000 15,108,000,000 15,775,000,000 15,799,000,000 16,646,000,000 
        loans held for sale
                                                     2,000,000 52,000,000 70,000,000 84,000,000 49,000,000 34,000,000 
        preferred stock — 9,940,000 shares authorized; .01 par value per share...
                                                           
      Cashflow Statements:
      Quarterly
      Annual
        Unit: USD2025-09-30 2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 2021-03-31 2020-12-31 2020-09-30 2020-06-30 2020-03-31 2019-12-31 2019-09-30 2019-06-30 2019-03-31 2018-06-30 2018-03-31 2017-09-30 2016-12-31 2016-09-30 2016-06-30 2016-03-31 2015-12-31 2015-09-30 2015-06-30 2015-03-31 2014-06-30 2014-03-31 2013-09-30 2013-06-30 2013-03-31 2012-12-31 2012-09-30 2012-06-30 2012-03-31 2011-12-31 2011-09-30 2011-06-30 2011-03-31 
                                                           
          cash flows from operating activities
                                                           
          net income
        2,358,000,000 2,126,000,000 1,909,000,000 1,840,000,000 1,408,000,000 1,332,000,000 1,362,000,000 1,045,000,000 1,125,000,000 1,294,000,000 1,603,000,000 1,968,000,000 2,020,000,000 1,793,000,000 1,402,000,000 1,580,000,000 1,526,000,000 1,265,000,000 1,484,000,000 1,135,000,000 698,000,000 671,000,000 795,000,000 852,000,000 951,000,000 937,000,000 964,000,000 866,000,000 783,000,000 618,000,000 522,000,000 503,000,000 452,000,000 412,000,000 416,000,000 376,000,000 353,000,000 302,000,000 324,000,000 326,000,000 290,000,000 256,000,000 206,000,000 211,000,000 247,000,000 275,000,000 195,000,000 163,000,000 220,000,000 238,000,000 243,000,000 
          adjustments to reconcile net income to net cash from operating activities:
                                                           
          share-based compensation
        61,000,000 72,000,000 126,000,000 70,000,000 65,000,000 71,000,000 131,000,000 60,000,000 66,000,000 60,000,000 134,000,000 85,000,000 75,000,000 62,000,000 144,000,000 47,000,000 48,000,000 59,000,000 100,000,000 80,000,000 33,000,000 35,000,000 56,000,000 52,000,000 36,000,000 39,000,000 56,000,000 33,000,000 50,000,000 27,000,000                      
          depreciation and amortization
        212,000,000 215,000,000 217,000,000 224,000,000 231,000,000 233,000,000 228,000,000 238,000,000 198,000,000 191,000,000 177,000,000 176,000,000 167,000,000 159,000,000 150,000,000 145,000,000 140,000,000 135,000,000 129,000,000 130,000,000 79,000,000 109,000,000 96,000,000 94,000,000 88,000,000 84,000,000 83,000,000 75,000,000 73,000,000 69,000,000 61,000,000 60,000,000 57,000,000 56,000,000 58,000,000 57,000,000 55,000,000 54,000,000 48,000,000 48,000,000 51,000,000 51,000,000 51,000,000 50,000,000 50,000,000 48,000,000 48,000,000 48,000,000 39,000,000 33,000,000 35,000,000 
          amortization of acquired intangible assets
        127,000,000 128,000,000 130,000,000 130,000,000 130,000,000 129,000,000 130,000,000 130,000,000 135,000,000 134,000,000 135,000,000 136,000,000 152,000,000 154,000,000 154,000,000 154,000,000 153,000,000 154,000,000 154,000,000 147,000,000                                
          provision for deferred income taxes
        437,000,000 -5,000,000 -35,000,000 -28,000,000 -54,000,000   -483,000,000 1,000,000 1,000,000 3,000,000                                         
          premium amortization, net, on available for sale and held to maturity securities
        173,000,000 173,000,000 178,000,000 188,000,000 202,000,000 211,000,000 205,000,000 216,000,000 222,000,000 207,000,000 185,000,000 212,000,000 295,000,000 382,000,000 486,000,000     574,000,000 501,000,000 321,000,000 190,000,000 164,000,000 123,000,000 91,000,000 68,000,000                         
          other
        206,000,000 175,000,000 144,000,000 182,000,000 132,000,000 122,000,000 116,000,000 311,000,000 113,000,000 146,000,000 132,000,000 151,000,000 152,000,000 89,000,000 98,000,000 126,000,000 98,000,000 56,000,000 92,000,000 99,000,000 84,000,000 83,000,000 83,000,000 72,000,000 62,000,000 32,000,000 33,000,000 41,000,000 36,000,000 16,000,000 -16,000,000 8,000,000 7,000,000 10,000,000  4,000,000   5,000,000 2,000,000 3,000,000 13,000,000 7,000,000 22,000,000 3,000,000   -50,000,000 21,000,000 19,000,000 19,000,000 
          net change in:
                                                           
          investments segregated and on deposit for regulatory purposes
        -1,268,000,000 -10,757,000,000 3,354,000,000 -13,272,000,000 -1,546,000,000 12,000,000 716,000,000 6,220,000,000 6,707,000,000 -2,858,000,000 13,690,000,000 900,000,000 8,831,000,000 -5,977,000,000 -4,628,000,000 -7,063,000,000 -996,000,000 -361,000,000 5,022,000,000 4,223,000,000 1,767,000,000 -12,388,000,000 -3,810,000,000 -119,000,000 31,000,000 631,000,000 -1,520,000,000 3,999,000,000 853,000,000                       
          receivables from brokers, dealers, and clearing organizations
        -433,000,000 -1,367,000,000 -488,000,000                      -852,000,000 157,000,000 -61,000,000 -130,000,000 -245,000,000 241,000,000 223,000,000 61,000,000 93,000,000 -524,000,000 2,000,000 335,000,000 -457,000,000 12,000,000  29,000,000 -115,000,000 72,000,000 -134,000,000 272,000,000 -290,000,000 274,000,000 -360,000,000 331,000,000 -64,000,000 36,000,000 -83,000,000 
          receivables from brokerage clients
        -11,060,000,000 1,641,000,000 910,000,000 -11,392,000,000 -1,199,000,000 -1,673,000,000 -2,515,000,000 367,000,000 -3,911,000,000 -1,986,000,000 3,395,000,000 7,264,000,000 2,263,000,000 7,933,000,000 6,487,000,000 -4,025,000,000 -4,313,000,000 -7,540,000,000 -10,290,000,000 -11,000,000,000 -4,027,000,000 -2,345,000,000 2,763,000,000 -701,000,000 357,000,000 -902,000,000 1,121,000,000 -1,201,000,000 -595,000,000 -469,000,000 -778,000,000 442,000,000 -864,000,000 1,350,000,000 -226,000,000 -472,000,000 -609,000,000 -345,000,000 -100,000,000 -622,000,000 -299,000,000 -372,000,000 1,003,000,000 -1,547,000,000 41,000,000 -749,000,000 -136,000,000 8,000,000 746,000,000 -337,000,000 -76,000,000 
          other assets
        -373,000,000 -582,000,000 -83,000,000 -77,000,000 -522,000,000 786,000,000 -95,000,000 -2,222,000,000 229,000,000 -239,000,000 212,000,000 -556,000,000 729,000,000 -15,000,000 -59,000,000 1,828,000,000 -2,349,000,000 -740,000,000 109,000,000 560,000,000 -447,000,000 -296,000,000 187,000,000 -681,000,000 54,000,000 -67,000,000 -15,000,000 -108,000,000 -16,000,000 -26,000,000 -32,000,000 -24,000,000 -58,000,000 21,000,000 -39,000,000 -26,000,000 -12,000,000 -21,000,000 -23,000,000 -24,000,000 -64,000,000 45,000,000 -29,000,000 -9,000,000 -30,000,000 27,000,000 22,000,000 -47,000,000 33,000,000 -12,000,000 11,000,000 
          payables to brokers, dealers, and clearing organizations
        3,824,000,000 2,839,000,000 2,408,000,000                      25,000,000 109,000,000 -229,000,000 280,000,000 -325,000,000 -484,000,000 -70,000,000 -264,000,000 273,000,000 -120,000,000 335,000,000 204,000,000 -76,000,000 345,000,000 -198,000,000 293,000,000 -561,000,000 578,000,000 84,000,000 -56,000,000 -128,000,000 42,000,000 170,000,000 -115,000,000 -209,000,000 -270,000,000 237,000,000 
          payables to brokerage clients
        6,042,000,000 8,776,000,000 -980,000,000 12,395,000,000 9,198,000,000 -4,038,000,000 -782,000,000 11,968,000,000 -11,977,000,000 -2,758,000,000 -9,885,000,000 -12,574,000,000 -4,868,000,000 -10,427,000,000 -364,000,000 12,619,000,000 8,040,000,000 3,673,000,000 -2,862,000,000 14,595,000,000 1,871,000,000 -3,588,000,000 10,031,000,000 3,598,000,000 4,609,000,000 1,312,000,000 -3,025,000,000 -741,000,000 -155,000,000 -1,559,000,000 2,933,000,000 282,000,000 397,000,000 -903,000,000 2,145,000,000 -440,000,000 -137,000,000 -2,688,000,000 -824,000,000 -3,025,000,000 -2,320,000,000 -36,000,000 -3,442,000,000 5,569,000,000 3,037,000,000 -4,524,000,000 868,000,000 -1,106,000,000 1,457,000,000 1,811,000,000 1,245,000,000 
          accrued expenses and other liabilities
        232,000,000 -257,000,000 -1,431,000,000 -8,662,000,000 11,053,000,000 -1,377,000,000 -796,000,000 2,187,000,000 2,081,000,000 592,000,000 -4,000,000 92,000,000 -742,000,000 -2,078,000,000 -798,000,000 -448,000,000 -1,067,000,000 2,125,000,000 712,000,000   955,000,000 -273,000,000 162,000,000 -123,000,000 -192,000,000 -88,000,000 -48,000,000 -346,000,000 211,000,000 393,000,000 105,000,000 -179,000,000 -152,000,000 557,000,000 205,000,000 -167,000,000 -291,000,000 -139,000,000 -81,000,000 121,000,000 -90,000,000 132,000,000 -163,000,000 89,000,000 -74,000,000 -89,000,000 144,000,000 -73,000,000 -110,000,000 -144,000,000 
          net cash from operating activities
        538,000,000 3,177,000,000 6,359,000,000 -10,827,000,000 19,098,000,000 -4,252,000,000 -1,349,000,000 20,037,000,000 -5,011,000,000 -5,216,000,000 9,777,000,000 -2,107,000,000 9,054,000,000 -7,943,000,000 3,053,000,000 5,639,000,000 1,815,000,000 -594,000,000 -4,742,000,000 13,257,000,000 -80,000,000 -16,443,000,000 10,118,000,000 4,304,000,000 5,402,000,000 2,214,000,000 -2,595,000,000 3,132,000,000 248,000,000 1,319,000,000 1,688,000,000 -549,000,000 1,892,000,000 -369,000,000 892,000,000 1,091,000,000 568,000,000 -1,305,000,000 432,000,000 69,000,000 661,000,000 532,000,000 -368,000,000 893,000,000 605,000,000 -330,000,000 98,000,000 452,000,000 94,000,000 615,000,000 1,303,000,000 
          capital expenditures
        -145,000,000 -128,000,000 -117,000,000 -254,000,000 -128,000,000 -89,000,000 -149,000,000 -63,000,000 -239,000,000 -239,000,000 -159,000,000 -202,000,000 -232,000,000 -241,000,000 -296,000,000 -313,000,000 -178,000,000 -239,000,000 -186,000,000 -166,000,000 -130,000,000 -179,000,000 -156,000,000 -193,000,000 -205,000,000 -171,000,000 -139,000,000 -131,000,000 -122,000,000 -103,000,000 -77,000,000 -139,000,000 -56,000,000 
          free cash flows
        393,000,000 3,049,000,000 6,242,000,000 -11,081,000,000 18,970,000,000 -4,341,000,000 -1,498,000,000 19,974,000,000 -5,250,000,000 -5,455,000,000 9,618,000,000 -2,309,000,000 8,822,000,000 -8,184,000,000 2,757,000,000 5,326,000,000 1,637,000,000 -833,000,000 -4,928,000,000 13,091,000,000 -210,000,000 -16,622,000,000 9,962,000,000 4,111,000,000 5,197,000,000 2,043,000,000 -2,734,000,000 3,001,000,000 126,000,000 1,216,000,000 1,688,000,000 -626,000,000 1,753,000,000 -425,000,000 892,000,000 1,091,000,000 568,000,000 -1,305,000,000 432,000,000 69,000,000 661,000,000 532,000,000 -368,000,000 893,000,000 605,000,000 -330,000,000 98,000,000 452,000,000 94,000,000 615,000,000 1,303,000,000 
          cash flows from investing activities
                                                           
          purchases of available for sale securities
        -859,000,000 -820,000,000 -1,067,000,000 -736,000,000 -992,000,000 -735,000,000 -523,000,000 -712,000,000    -1,112,000,000 -3,443,000,000 -15,744,000,000 -30,710,000,000 -41,619,000,000 -47,974,000,000 -40,481,000,000 -41,658,000,000 -55,306,000,000 -45,198,000,000 -73,898,000,000 -27,769,000,000 -11,071,000,000 -14,977,000,000 -4,635,000,000 -1,132,000,000 -7,330,000,000 -4,631,000,000 -3,298,000,000                      
          proceeds from sales of available for sale securities
        1,206,000,000 2,584,000,000 1,621,000,000 603,000,000 886,000,000 854,000,000 1,189,000,000 2,080,000,000 3,485,000,000 1,849,000,000 1,051,000,000 685,000,000 10,549,000,000 3,949,000,000 9,521,000,000 1,967,000,000 1,697,000,000 3,037,000,000 6,605,000,000 1,906,000,000 2,825,000,000 1,000,000 69,000,000 2,785,000,000 5,436,000,000 5,622,000,000 10,652,000,000   288,000,000                      
          principal payments on available for sale securities
        5,512,000,000 6,121,000,000 8,772,000,000 6,007,000,000 6,238,000,000 7,535,000,000 5,809,000,000 4,915,000,000 11,412,000,000 12,869,000,000 7,312,000,000 9,441,000,000 11,970,000,000 11,641,000,000 16,892,000,000 21,376,000,000 26,280,000,000 23,347,000,000 23,909,000,000 20,566,000,000 18,004,000,000 14,486,000,000 10,191,000,000 3,242,000,000 6,068,000,000 6,267,000,000 6,039,000,000 4,262,000,000 2,695,000,000 1,834,000,000                      
          purchases of held to maturity securities
        -247,000,000 -48,000,000 -381,000,000                     -580,000,000 -8,392,000,000 -9,234,000,000 -1,235,000,000 -13,977,000,000 -8,235,000,000 -7,577,000,000                      
          principal payments on held to maturity securities
        3,660,000,000 4,615,000,000 3,432,000,000 3,833,000,000 3,753,000,000 3,626,000,000 3,509,000,000 3,431,000,000 4,358,000,000 4,059,000,000 3,613,000,000 3,279,000,000 3,775,000,000 5,153,000,000 3,505,000,000         5,953,000,000 5,187,000,000 4,470,000,000 3,996,000,000 3,926,000,000 3,548,000,000 3,458,000,000                      
          net change in bank loans
        -3,196,000,000 -3,302,000,000 -1,928,000,000 -1,852,000,000 -1,180,000,000 -1,406,000,000 -349,000,000 -95,000,000 -219,000,000 -108,000,000 521,000,000 -135,000,000 -823,000,000 -2,337,000,000 -2,493,000,000 -3,026,000,000 -2,633,000,000 -3,406,000,000 -1,780,000,000 -1,572,000,000 -1,440,000,000 -1,336,000,000 -1,327,000,000 -1,392,000,000 -279,000,000   -184,000,000 74,000,000                       
          purchases of equipment, office facilities, and property
        -145,000,000 -128,000,000 -117,000,000 -254,000,000 -128,000,000 -89,000,000 -149,000,000 -63,000,000 -239,000,000 -239,000,000 -159,000,000 -202,000,000 -232,000,000 -241,000,000 -296,000,000 -313,000,000 -178,000,000 -239,000,000 -186,000,000 -166,000,000 -130,000,000 -179,000,000 -156,000,000 -193,000,000 -205,000,000 -171,000,000 -139,000,000 -131,000,000 -122,000,000 -103,000,000  -77,000,000 -139,000,000 -56,000,000                  
          purchases of fhlb stock
        -272,000,000 -123,000,000 -194,000,000 -109,000,000 -312,000,000 -294,000,000 -180,000,000 -217,000,000 -90,000,000 -123,000,000 -1,439,000,000                                         
          proceeds from sales of fhlb stock
        618,000,000 225,000,000 419,000,000 383,000,000 385,000,000 296,000,000 324,000,000 468,000,000 794,000,000 82,000,000                                         
          purchases of federal reserve stock
        -5,000,000 -4,000,000 -55,000,000 -27,000,000 -25,000,000 -82,000,000 -9,000,000 -130,000,000   -21,000,000 -58,000,000 -27,000,000 -21,000,000 -105,000,000 -109,000,000 -10,000,000 -1,000,000 -8,000,000 -182,000,000                             
          proceeds from sales of federal reserve stock
        4,000,000 4,000,000     98,000,000 181,000,000 12,000,000                                       
          other investing activities
        -138,000,000 -43,000,000 -87,000,000 -86,000,000 -107,000,000 -56,000,000 -73,000,000 -116,000,000 -63,000,000 -58,000,000 -50,000,000 -77,000,000 -48,000,000 23,000,000 -34,000,000 -57,000,000 -38,000,000 -10,000,000 -38,000,000 157,000,000 -41,000,000 -79,000,000 -22,000,000 -38,000,000 -27,000,000 -16,000,000 25,000,000 -11,000,000 -40,000,000 -38,000,000 -14,000,000 107,000,000   -17,000,000      2,000,000 -7,000,000    -4,000,000 5,000,000 5,000,000 1,000,000 
          net cash from investing activities
        6,143,000,000 9,076,000,000 10,470,000,000 7,734,000,000 8,516,000,000 9,706,000,000 9,475,000,000 9,682,000,000 18,533,000,000 18,167,000,000 11,029,000,000 11,540,000,000 21,760,000,000 2,390,000,000 -3,642,000,000 -21,693,000,000 -22,951,000,000 -17,861,000,000 -13,158,000,000 -22,406,000,000 -26,000,000,000 -58,249,000,000 -19,196,000,000 -1,295,000,000 -7,189,000,000 2,163,000,000 18,285,000,000 -13,115,000,000 -6,539,000,000 -5,914,000,000 -12,731,000,000 -12,210,000,000 -5,072,000,000 -8,762,000,000 -9,705,000,000 -6,350,000,000 -3,906,000,000 -8,662,000,000 -800,000,000 -3,210,000,000 -6,605,000,000 -3,117,000,000 -8,035,000,000 -7,418,000,000 -2,354,000,000 -2,768,000,000 -3,720,000,000 -4,846,000,000 -1,754,000,000 -681,000,000 -1,386,000,000 
          cash flows from financing activities
                                                           
          net change in bank deposits
        5,999,000,000 -13,102,000,000 -12,961,000,000 12,659,000,000 -5,958,000,000 -17,040,000,000 -20,493,000,000 5,545,000,000 -20,006,000,000 -21,331,000,000 -40,979,000,000 -28,991,000,000 -46,288,000,000 -23,824,000,000 22,049,000,000 48,503,000,000 26,637,000,000 -1,260,000,000 11,876,000,000 37,305,000,000 19,151,000,000 24,089,000,000 57,383,000,000 10,767,000,000 952,000,000 -11,079,000,000 -11,969,000,000 9,738,000,000 20,528,000,000 2,963,000,000 13,824,000,000 12,335,000,000 1,606,000,000 6,187,000,000 10,485,000,000 6,106,000,000 3,408,000,000 6,688,000,000              
          proceeds from fhlb borrowings
        8,760,000,000 3,000,000,000 5,000,000,000 3,000,000,000 7,800,000,000 7,201,000,000 5,000,000,000 7,400,000,000 2,600,000,000 3,000,000,000 36,200,000,000                                         
          repayments of fhlb borrowings
        -16,910,000,000 -5,500,000,000 -10,200,000,000 -8,900,000,000 -9,600,000,000 -6,801,000,000 -7,400,000,000 -12,800,000,000 -11,800,000,000 -7,600,000,000 -3,000,000,000                                         
          proceeds from other short-term borrowings
        7,169,000,000 11,861,000,000 8,498,000,000 8,792,000,000 7,359,000,000 6,816,000,000 4,050,000,000 2,810,000,000 6,076,000,000 4,457,000,000 3,657,000,000                                         
          repayments of other short-term borrowings
        -9,117,000,000 -10,332,000,000 -7,574,000,000 -13,386,000,000 -6,762,000,000 -5,225,000,000 -2,198,000,000 -3,808,000,000 -6,357,000,000 -3,698,000,000 -1,241,000,000                                         
          repayments of long-term debt
        -6,000,000 -1,256,000,000 -981,000,000 -6,000,000 -6,000,000 -410,000,000 -3,260,000,000 -8,000,000 -8,000,000 -7,000,000 -808,000,000                                         
          redemption of preferred stock
                                                        
          repurchases of common stock and nonvoting common stock
        -2,748,000,000       -2,842,000,000 -1,940,000,000                                        
          dividends paid
        -562,000,000 -608,000,000 -595,000,000 -575,000,000 -563,000,000 -575,000,000 -562,000,000 -573,000,000 -561,000,000 -574,000,000 -568,000,000 -551,000,000 -539,000,000 -511,000,000 -509,000,000 -453,000,000 -469,000,000 -455,000,000 -445,000,000 -406,000,000 -327,000,000 -266,000,000 -281,000,000 -252,000,000 -271,000,000 -261,000,000 -276,000,000 -170,000,000 -184,000,000 -163,000,000 -121,000,000 -135,000,000 -120,000,000 -110,000,000 -99,000,000 -100,000,000 -88,000,000 -100,000,000 -86,000,000 -100,000,000 -99,000,000 -86,000,000 -98,000,000 -85,000,000 -98,000,000 -77,000,000 -77,000,000 -77,000,000 -73,000,000 -73,000,000 -72,000,000 
          proceeds from stock options exercised
        32,000,000 70,000,000 39,000,000 31,000,000 10,000,000 21,000,000 22,000,000 16,000,000 9,000,000 5,000,000 19,000,000 22,000,000 9,000,000 3,000,000 30,000,000 59,000,000 18,000,000 47,000,000 97,000,000 44,000,000 6,000,000 6,000,000 23,000,000 53,000,000 17,000,000 22,000,000 26,000,000                         
          other financing activities
        -2,000,000 -7,000,000 -88,000,000 -11,000,000 -6,000,000 1,000,000 -85,000,000 -23,000,000 -6,000,000 -4,000,000 -67,000,000 -41,000,000 -7,000,000 3,000,000 -49,000,000 -63,000,000 -11,000,000 -5,000,000 -25,000,000 -47,000,000 -1,000,000 -1,000,000 -6,000,000 -28,000,000 -3,000,000 -10,000,000 -1,000,000 -10,000,000 -2,000,000 36,000,000 3,000,000 3,000,000 2,000,000 19,000,000 6,000,000 4,000,000 3,000,000 2,000,000 4,000,000   -1,000,000    1,000,000 -8,000,000   3,000,000 
          net cash from financing activities
        -7,385,000,000 -18,665,000,000 -20,362,000,000 1,604,000,000 -7,726,000,000 -16,012,000,000 -24,926,000,000 -153,000,000 -27,722,000,000 -23,274,000,000 -10,096,000,000 -15,959,000,000 -49,394,000,000 -27,979,000,000 24,609,000,000 49,291,000,000 26,507,000,000 -254,000,000 20,779,000,000 41,347,000,000 18,129,000,000 26,298,000,000 58,208,000,000 10,284,000,000 -111,000,000 -11,883,000,000 -12,229,000,000 11,276,000,000 4,756,000,000 7,273,000,000 11,440,000,000 10,214,000,000 5,699,000,000 7,610,000,000 10,425,000,000 6,608,000,000 3,344,000,000 7,615,000,000 27,000,000 2,586,000,000 7,072,000,000 1,888,000,000 2,671,000,000 10,665,000,000 2,183,000,000 4,393,000,000 1,737,000,000 6,697,000,000 1,570,000,000 984,000,000 700,000,000 
          increase in cash and cash equivalents, including amounts restricted
        -704,000,000 -6,412,000,000 -3,533,000,000 -1,489,000,000 19,888,000,000 -10,558,000,000 -16,800,000,000 29,566,000,000 -14,200,000,000 -10,323,000,000 10,710,000,000 -6,526,000,000 -18,580,000,000 -33,532,000,000 24,020,000,000 33,237,000,000 5,371,000,000 -18,709,000,000 2,879,000,000 32,198,000,000 -7,951,000,000 -48,394,000,000 49,130,000,000 13,293,000,000 -1,898,000,000 -7,506,000,000 3,461,000,000 1,293,000,000 -1,535,000,000                       
          cash and cash equivalents, including amounts restricted at beginning of year
        65,514,000,000 74,473,000,000 58,720,000,000             38,227,000,000                         
          cash and cash equivalents, including amounts restricted at end of period
        -704,000,000 -6,412,000,000 61,981,000,000  19,888,000,000 -10,558,000,000 57,673,000,000  -14,200,000,000 -10,323,000,000 69,430,000,000  -18,580,000,000 -33,532,000,000 117,358,000,000  5,371,000,000 -18,709,000,000 73,439,000,000  -7,951,000,000 -48,394,000,000 94,707,000,000  -1,898,000,000 -7,506,000,000 41,688,000,000 1,293,000,000 17,625,000,000                       
          repurchase of nonvoting common stock
          -1,500,000,000                                                 
          issuances of long-term debt
               1,288,000,000 2,331,000,000                                           
          issuance of preferred stock
                                                           
          redemption and repurchase of preferred stock
               -467,000,000                                         
          cash and cash equivalents, including amounts restricted at end of year
                                                           
          benefit for deferred income taxes
              -49,000,000     39,000,000 -20,000,000 -18,000,000 -19,000,000 114,000,000 -25,000,000 -20,000,000 -16,000,000                                 
          net proceeds from preferred stock offerings
                   740,000,000 2,806,000,000 2,470,000,000                       -1,000,000       
          cash acquired in acquisitions, net of cash paid
                                                           
          purchases of federal home loan bank stock
                           -14,000,000   -25,000,000 -2,000,000   -73,000,000                     
          proceeds from sales of federal home loan bank stock
                                   356,000,000 172,000,000 6,000,000                     
          proceeds from commercial paper and secured lines of credit
                   247,000,000 500,000,000 5,000,000 1,148,000,000                                     
          repayments of commercial paper and secured lines of credit
                   -500,000,000 -1,350,000,000                                       
          net change in other short-term borrowings
                                                           
          issuance of long-term debt
                    2,971,000,000 839,000,000 2,227,000,000 3,970,000,000 1,981,000,000 1,089,000,000         348,000,000 998,000,000              
          repayment of long-term debt
                    -264,000,000   -607,000,000 -7,000,000          -277,000,000 -627,000,000 -252,000,000             -2,000,000 -525,000,000 -204,000,000 -2,000,000 -1,000,000 -1,000,000 -112,000,000 -2,000,000 -1,000,000 
          cash and cash equivalents, including amounts restricted at beginning of period
                    93,338,000,000  70,560,000,000  45,577,000,000     19,160,000,000                       
          repayment of commercial paper and secured lines of credit
                      -1,771,000,000                                     
          premium amortization, net, on available for sale securities
                       562,000,000 560,000,000 600,000,000 624,000,000                                 
          repurchases of common stock
                               -256,000,000 -809,000,000                           
          proceeds from secured lines of credit
                                                           
          repayment of secured lines of credit
                                                           
          net change in short-term borrowings
                         1,000,000,000 2,500,000,000         -15,000,000,000                       
          cash acquired in acquisition, net of cash paid
                            -12,000,000                               
          other securities owned
                                41,000,000 -17,000,000 18,000,000 -25,000,000 39,000,000 33,000,000 409,000,000 -333,000,000 -40,000,000 48,000,000 -63,000,000 141,000,000 46,000,000 -141,000,000 -127,000,000 61,000,000 6,000,000 57,000,000 91,000,000 -123,000,000 -88,000,000 31,000,000 137,000,000 -145,000,000 -6,000,000 -31,000,000 -49,000,000 
          net increase in bank loans
                                  81,000,000   -411,000,000 -503,000,000 -238,000,000 -223,000,000 -139,000,000 -117,000,000 -231,000,000 -411,000,000 -221,000,000              
          cash and cash equivalents including amounts restricted at beginning of year
                                                           
          premium amortization, net, on available for sale securities and held to maturity securities
                                   91,000,000 96,000,000 92,000,000                      
          proceeds from stock options exercised and other
                                   50,000,000 49,000,000 27,000,000 113,000,000 12,000,000 12,000,000 7,000,000 23,000,000 17,000,000 22,000,000 28,000,000 16,000,000 65,000,000 59,000,000 56,000,000 25,000,000 9,000,000 6,000,000 5,000,000 15,000,000 7,000,000 16,000,000 35,000,000 38,000,000 
          benefit from loan losses
                                         2,000,000     1,000,000 -4,000,000 -1,000,000 6,000,000 2,000,000 10,000,000   5,000,000 8,000,000 1,000,000 4,000,000 
          cash and investments segregated and on deposit for regulatory purposes
                                     2,550,000,000 -2,097,000,000 -1,484,000,000 1,667,000,000 -662,000,000 -2,355,000,000 641,000,000 1,500,000,000 1,397,000,000 1,455,000,000 3,005,000,000 3,491,000,000 -114,000,000 1,572,000,000 -3,429,000,000 -2,431,000,000 4,182,000,000 -871,000,000 976,000,000 -2,094,000,000 -771,000,000 -322,000,000 
          net proceeds from short-term borrowings
                                     4,700,000,000                      
          net proceeds from preferred stock offering
                                       725,000,000            394,000,000     
          increase in cash and cash equivalents
                                     2,678,000,000     1,612,000,000         4,140,000,000 434,000,000 1,295,000,000 -1,885,000,000 2,303,000,000 -90,000,000 918,000,000 617,000,000 
          cash and cash equivalents at beginning of period
                                      11,978,000,000  11,363,000,000 7,728,000,000 12,663,000,000  8,679,000,000  4,931,000,000 
          cash and cash equivalents at end of period
                                     2,678,000,000  -2,545,000,000 2,519,000,000 10,457,000,000  1,349,000,000 6,000,000 9,011,000,000 -341,000,000 7,173,000,000 1,128,000,000 -697,000,000 6,931,000,000  434,000,000 1,295,000,000 6,794,000,000  -90,000,000 918,000,000 5,548,000,000 
          supplemental cash flow information
                                                           
          cash paid during the period for:
                                                           
          interest
                                     116,000,000 19,000,000 67,000,000 18,000,000 56,000,000 14,000,000 54,000,000 7,000,000 46,000,000 11,000,000 40,000,000 38,000,000 11,000,000 40,000,000 25,000,000 44,000,000 38,000,000 36,000,000 41,000,000 41,000,000 44,000,000 42,000,000 
          income taxes
                                     293,000,000 234,000,000 252,000,000 486,000,000 19,000,000 212,000,000 212,000,000 332,000,000 54,000,000 352,000,000 51,000,000 171,000,000 242,000,000 35,000,000 129,000,000 158,000,000 209,000,000 12,000,000 101,000,000 91,000,000 307,000,000 18,000,000 
          non-cash investing activity:
                                                           
          securities purchased during the period but settled after period end
                                       370,000,000 271,000,000 380,000,000  -15,000,000 185,000,000 60,000,000 5,000,000 158,000,000 -382,000,000           
          net impairment losses on securities
                                                1,000,000 3,000,000 4,000,000 4,000,000 3,000,000 7,000,000 18,000,000 9,000,000 13,000,000 2,000,000 7,000,000 
          purchase of equipment, office facilities, and property
                                          -62,000,000 -79,000,000 -70,000,000 -55,000,000 -112,000,000 -53,000,000 -65,000,000 -62,000,000 -49,000,000 -41,000,000 -31,000,000 -34,000,000 -42,000,000 -43,000,000 -60,000,000 -39,000,000 -38,000,000 
          proceeds from short-term federal home loan bank borrowings
                                                           
          repayment of short-term federal home loan bank borrowings
                                                           
          cash and cash equivalents at beginning of year
                                                           
          cash and cash equivalents at end of year
                                                           
          cash paid during the year for:
                                                           
          securities purchased during the year but settled after year end
                                                           
          stock-based compensation
                                       26,000,000 28,000,000 47,000,000 37,000,000 29,000,000 30,000,000 39,000,000 25,000,000 29,000,000 24,000,000 22,000,000 37,000,000 26,000,000 25,000,000 29,000,000 25,000,000 26,000,000 26,000,000 24,000,000 23,000,000 
          premium amortization, net, on securities available for sale and securities held to maturity
                                       74,000,000 61,000,000 46,000,000 43,000,000 42,000,000 39,000,000 38,000,000 31,000,000 27,000,000 37,000,000 48,000,000 44,000,000 59,000,000 65,000,000 46,000,000 52,000,000     
          purchases of securities available for sale
                                       -6,184,000,000 -8,631,000,000 -7,967,000,000 -3,854,000,000 -5,074,000,000 -4,366,000,000 -8,057,000,000 -2,243,000,000 -4,250,000,000 -7,323,000,000 -5,884,000,000 -6,703,000,000 -9,146,000,000 -5,775,000,000 -7,278,000,000 -6,836,000,000 -7,634,000,000 -3,633,000,000 -3,451,000,000 -3,716,000,000 
          proceeds from sales of securities available for sale
                                       571,000,000 3,774,000,000 300,000,000 1,825,000,000 5,000,000 444,000,000 150,000,000 760,000,000 1,285,000,000 1,661,000,000   1,812,000,000 201,000,000 1,073,000,000 250,000,000 50,000,000 250,000,000 200,000,000 
          principal payments on securities available for sale
                                       3,889,000,000 2,677,000,000 2,086,000,000 2,168,000,000 1,768,000,000 1,992,000,000 1,412,000,000 1,456,000,000 1,738,000,000 2,070,000,000 3,020,000,000 3,997,000,000 3,321,000,000 3,642,000,000 4,145,000,000 2,759,000,000 2,339,000,000 2,091,000,000 2,059,000,000 1,489,000,000 
          purchases of securities held to maturity
                                       -11,857,000,000 -3,704,000,000 -3,878,000,000 -10,479,000,000 -3,754,000,000 -2,412,000,000 -2,658,000,000 -984,000,000 -2,271,000,000 -3,528,000,000 -3,883,000,000 -6,031,000,000 -4,058,000,000 -1,591,000,000 -1,836,000,000 -1,193,000,000 -1,387,000,000    
          principal payments on securities held to maturity
                                       1,643,000,000 1,301,000,000 897,000,000 831,000,000 1,021,000,000 921,000,000 767,000,000 612,000,000 520,000,000 919,000,000 1,134,000,000 1,279,000,000 1,441,000,000 1,446,000,000 1,258,000,000 1,308,000,000 1,991,000,000 869,000,000 834,000,000 1,092,000,000 
          proceeds from short-term borrowings
                                       3,505,000,000 4,200,000,000 800,000,000                 58,000,000 
          repayment of short-term borrowings
                                                           
          decrease in cash and cash equivalents
                                         -1,521,000,000   6,000,000 -2,352,000,000 -341,000,000 -555,000,000 1,128,000,000 -697,000,000 -5,732,000,000         
          repayment of commercial paper
                                                -300,000,000         
          net increase in loans to banking clients
                                              -289,000,000 -171,000,000 -339,000,000 -446,000,000 -530,000,000 -660,000,000 -256,000,000   -128,000,000 -244,000,000 -339,000,000 -414,000,000 
          net change in deposits from banking clients
                                              97,000,000 2,619,000,000 6,842,000,000 1,921,000,000 3,047,000,000 10,621,000,000 2,499,000,000 3,998,000,000 1,405,000,000 6,776,000,000 1,739,000,000 1,080,000,000 669,000,000 
          originations of loans held for sale
                                                   -6,000,000 -100,000,000 -335,000,000 -435,000,000 -330,000,000 -179,000,000 -630,000,000 
          proceeds from sales of loans held for sale
                                                   8,000,000 151,000,000 354,000,000 452,000,000 297,000,000 166,000,000 788,000,000 
          premium paid on debt exchange
                                                          
          non-cash financing activity:
                                                           
          exchange of senior notes
                                                          
          non-cash investing activities:
                                                           
          cash (paid) acquired in business acquisitions — net
                                                           
          issuance of commercial paper
                                                           
          net proceeds from common stock offering
                                                           
          common stock issued and equity awards assumed for business acquisitions
                                                           
          transfer of trust related balances to deposits from banking clients
                                                           
          cash acquired in business acquisition, net of cash paid
                                                       -30,000,000    
          common stock issued and equity awards assumed for business acquisition
                                                           
          net decrease (increase) in loans to banking clients
                                                      34,000,000     
          premium (discount) amortization, net, on securities available for sale and securities held to maturity
                                                           
          excess tax benefits from stock-based compensation
                                                         -5,000,000 -5,000,000